[OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading

[Ichthyo]

Why didn't my stop order work?  Had stop in place @ 21 for ltc/usd... it hit as low as 20.8 albeit very briefly, but my stop order never initiated...

It happend to me once or twice. The order book gets messy sometimes I don't know why but maybe because we can't trade and this is all too professional for us.

Kitkat007, please re-read this response again, and try to judge it as an outside observer.
Just a hint: talking this way is very telling about your mentality.


I'd like to add a note regarding that issue of stop orders seemingly not triggered. (I am a user, and not affiliated to Bitfinex in any way) I observed that behaviour multiple times too, and thought there might a be a bug or problem in the engine. But when watching carefully, I couldn't find anything actually to complain.

The point is, matters are far more complicated when you take a close look (as in e.g.: try to implement a trading engine or algorithm).
There is not just "IT" went down. Actually, there are several rates involved.

• you can create a rate value function by connecting the price of each deal happening on the platform (and then making that into a continuous function of course)
• you can do the same by connecting only the deals done on one of the connected platforms. This function looks entirely different
• next, you can use some heuristics and combination with other data, to create for each of the above a bid rate and a ask rate function
• and besides all that, you can create similar functions based on the offers currently in the system. The reasoning is that such would be the rate the next buy / sell would happen at
• and last but not least, you can (and indeed should) use a heuristic formula to combine all those data into two functions, which could be titled "effective nominal current bid / ask rate".

Note, the last one, this "effective nominal current rate" is what drives the events of the engine. There is no canonical solution for this, and there can't be, since it is at the very core of the specifics of any trading algorithm or trading engine how to build those functions. Also there are somewhat non-deterministic effects involved, since every engine runs at a specific sampling/update interval and only captures data with a certain granularity.

If you look closely, you'll notice that the nominal rate, as displayed in the UI, is often slightly different than what is visible over the API functions as last trade, or what is visible e.g on Bitcoinwisdom (which, as I take it, also pulls the Bitfinex API)

If, after shaving away all those complexities, there remains a situation where the nominal rate is lower than the trigger point of a given stop sell for more than one update period, then this would actually be a bug and I'm sure Bitfinex stuff will be very interested in getting a full documentation of such an incident.

[accord01]

Why didn't my stop order work?  Had stop in place @ 21 for ltc/usd... it hit as low as 20.8 albeit very briefly, but my stop order never initiated...

It happend to me once or twice. The order book gets messy sometimes I don't know why but maybe because we can't trade and this is all too professional for us.

Kitkat007, please re-read this response again, and try to judge it as an outside observer.
Just a hint: talking this way is very telling about your mentality.


I'd like to add a note regarding that issue of stop orders seemingly not triggered. (I am a user, and not affiliated to Bitfinex in any way) I observed that behaviour multiple times too, and thought there might a be a bug or problem in the engine. But when watching carefully, I couldn't find anything actually to complain.

The point is, matters are far more complicated when you take a close look (as in e.g.: try to implement a trading engine or algorithm).
There is not just "IT" went down. Actually, there are several rates involved.

• you can create a rate value function by connecting the price of each deal happening on the platform (and then making that into a continuous function of course)
• you can do the same by connecting only the deals done on one of the connected platforms. This function looks entirely different
• next, you can use some heuristics and combination with other data, to create for each of the above a bid rate and a ask rate function
• and besides all that, you can create similar functions based on the offers currently in the system. The reasoning is that such would be the rate the next buy / sell would happen at
• and last but not least, you can (and indeed should) use a heuristic formula to combine all those data into two functions, which could be titled "effective nominal current bid / ask rate".

Note, the last one, this "effective nominal current rate" is what drives the events of the engine. There is no canonical solution for this, and there can't be, since it is at the very core of the specifics of any trading algorithm or trading engine how to build those functions. Also there are somewhat non-deterministic effects involved, since every engine runs at a specific sampling/update interval and only captures data with a certain granularity.

If you look closely, you'll notice that the nominal rate, as displayed in the UI, is often slightly different than what is visible over the API functions as last trade, or what is visible e.g on Bitcoinwisdom (which, as I take it, also pulls the Bitfinex API)

If, after shaving away all those complexities, there remains a situation where the nominal rate is lower than the trigger point of a given stop sell for more than one update period, then this would actually be a bug and I'm sure Bitfinex stuff will be very interested in getting a full documentation of such an incident.

What are you trying to say?

[Ichthyo]

I'd like to add a note regarding that issue of stop orders seemingly not triggered.
....

What are you trying to say?

I observed several times when it looked as if stop orders weren't triggering, where, at first glance I thought they should have.
But when investigating closer (including data available via the API), it turned out to be correct.

[urwhatuknow]

is there a way to combine a limit order with a trailing stop? i.e. if the limit is reached, the trailing stop discards itself.

Unfortunately not.
But this is a very frequently posed feature request.
(Typically the request is to combine a limit and a fixed stop)

This would be very helpful indeed, since it supports the standard situation when you try to "get into a position".
My guess is that implementing such a feature will create a challenge for both the internal data representation and the visualisation in the GUI


@Bitfinex team: are there any plans or have you considered such a feature?

It's on the list of things to do.
Raphael has been busy with a lot of things lately and we are now hiring new devs in order to shore up our new features.
It is not easy to find good people ( we already found a couple of very skillful ones) and in this moment theoretically ( very theoretically for the Bitfinex team ) it's vacation time.
If you take a look at the past months we have been walking a long way.
Bitfinex was born in late october 2012.
It took us until the year end 2012 to add 148 users.
We are now up to a 5 digit number and there are days where we add more than 148 new users in one day.
I believe we did a good job in managing this growth, but it stressed us a lot.
It's like being on a surfboard trying to escape from a 10 meters wave.
24/7.
We have been sailing thru some very scary storms ( april 10th anyone?), but we always made it.
And no liquidity provider at Bitfinex ever lost one penny.

I apologize if I was not always very nice, but there were moments where people's complaints seemed a little too out of whack to me.
I believe Bitfinex will be one of the top 3 trading platforms one year from now.
The challenge we are facing is big and full of dangers.
But I think together we can make it, by rowing all in the same direction and understanding the fact that taking things from 99% perfect to 99.99% perfect is a hell of a job.

On behalf of Bitfinex I wish you all a very happy year-end and a very good 2014.

Thank you all

Giancarlo
Bitfinex Team




 

[mintz]

I wish you had some videos on how to use some of the more esoteric features of your site.

[mooncake]

It's on the list of things to do.
Raphael has been busy with a lot of things lately and we are now hiring new devs in order to shore up our new features.
It is not easy to find good people ( we already found a couple of very skillful ones) and in this moment theoretically ( very theoretically for the Bitfinex team ) it's vacation time.
If you take a look at the past months we have been walking a long way.
Bitfinex was born in late october 2012.
It took us until the year end 2012 to add 148 users.
We are now up to a 5 digit number and there are days where we add more than 148 new users in one day.
I believe we did a good job in managing this growth, but it stressed us a lot.
It's like being on a surfboard trying to escape from a 10 meters wave.
24/7.
We have been sailing thru some very scary storms ( april 10th anyone?), but we always made it.
And no liquidity provider at Bitfinex ever lost one penny.

I apologize if I was not always very nice, but there were moments where people's complaints seemed a little too out of whack to me.
I believe Bitfinex will be one of the top 3 trading platforms one year from now.
The challenge we are facing is big and full of dangers.
But I think together we can make it, by rowing all in the same direction and understanding the fact that taking things from 99% perfect to 99.99% perfect is a hell of a job.

On behalf of Bitfinex I wish you all a very happy year-end and a very good 2014.

Thank you all

Giancarlo
Bitfinex Team

I truly appreciate your effort in maintaining and upkeeping BFX. You have done a great job!

Don't worry about nasty comments. We can see who is right and who is wrong.

If BFX maintains the current momentum, no doubt it will be one of the largest trading platform.
I would like to urge you to be proactive in ensuring compliance to all applicable laws and regulations in the jurisdiction. From a corporate angle, please consider transferring the system under the company ownership. Same for bank accounts (if not done so). If the system is ready, do declare that it is in a full release version? From a financial angle, do strive for at least an implicit approval from the authority. Reference what other existing exchanges in the same jurisdiction have done.
Doing these will ensure the longevity of BFX. 

[Draino]

I haven't checked to see if this was discussed before or if it's not unusual, but..

are lending interest rates on the site subject to manipulation?  I noticed they dropped pretty rapidly the past few days, and was wondering if this could be manipulated by posting orders below the FRR, filling them, and then quickly cancelling them.

I'm hoping the way the FRR is calculated is smarter than that, but I figured I would ask.

[DaRude]

I frequently see  lending offers at better terms then loan demands whats up with that? Is it just system lag? When i want to Lend money to open loan demands it just pops up in the offers sections and is never executed even though the loan demand is still active 

Does the maximum duration of the offer match or exceed the minimum duration of the demand?

Yep, now these were gone within like 5-10min so could it be the lending engine is just that slow?

Also still can't figure out how to lend so it auto renews at the Flash Return Rate

[nrd525]

The lending engine can take a couple minutes.  I've seen this with auto-lending.  Ex. once you get your daily interest, it takes several minutes to post this as a lending offer.

My guess is that it's only scheduled to run every couple minutes.

[urwhatuknow]

I frequently see  lending offers at better terms then loan demands whats up with that? Is it just system lag? When i want to Lend money to open loan demands it just pops up in the offers sections and is never executed even though the loan demand is still active 

Does the maximum duration of the offer match or exceed the minimum duration of the demand?

Yep, now these were gone within like 5-10min so could it be the lending engine is just that slow?

Also still can't figure out how to lend so it auto renews at the Flash Return Rate

offers and demands matching can take several minutes, up sometimes to 10 minutes or even more, subject to trading server usage.
In other words when the trading sucks up server resources, the matching slows down.
We ordered new servers, but new users are joining at overwhelming rate, so no matter how much capacity we are adding we are always short.
Priority must be given to trading though, I hope you all understand why.
I apologize about the inconvenient.

Thank you and have a great 2014

Giancarlo
Bitfinex Team

[8fold]

Happy New Year!

I noticed the section with performance history (personal stats) is no longer available. That was useful to me. Any comments on that?

[urwhatuknow]

Happy New Year!

I noticed the section with performance history (personal stats) is no longer available. That was useful to me. Any comments on that?

That function was very resource consuming and it has been momentarily suspended.
It will come back (with some more features) as soon as our servers will be upgraded.
ETA before the end of the current month.

Thank you for the understanding.

Giancarlo
Bitfinex Team

[EABEAB]

You should enable "cancel withdrawing (wire)" when it is still processing. Many sites can do that. Thanks.

Yes this would be a nice feature,
To be able to cancel a withdrawal on second thought.

Has screwed me a couple of times making too haste of a decision.

A Live Chat Support would be even better,
or even a "Cancel Withdrawal" button.

[LOADING.READY.RUN]

Why do we need to cancel _all_ open orders when closing a position? The case I'm referring to is when I have an open BTCUSD position and an open LTCUSD position. When I want to close my BTCUSD position, of course I have to cancel my BTCUSD orders. But why on Earth do I also have to cancel my LTC orders? They shouldn't interfere at all with closing my BTC position?

[steelboy]

Hi

I put some funds into Bitfinex shortly before christmas and am not receiving interest on the money i have lent. I did receive two payments before christmas but nothing since

I emailed support but after the initial response have had nothing. Can someone please get in touch to explain why this might be

Thanks

[Trade101]

is there a minimum amount, which I have to use if I want to lend money?

[EABEAB]

You should enable "cancel withdrawing (wire)" when it is still processing. Many sites can do that. Thanks.

Yes this would be a nice feature,
To be able to cancel a withdrawal on second thought.

Has screwed me a couple of times making too haste of a decision.

A Live Chat Support would be even better,
or even a "Cancel Withdrawal" button.

Hi

I put some funds into Bitfinex shortly before christmas and am not receiving interest on the money i have lent. I did receive two payments before christmas but nothing since

I emailed support but after the initial response have had nothing. Can someone please get in touch to explain why this might be

Thanks

Yes,

Great Platform, but I'll have to admit that BitFinex does at times seems to be somewhat out of touch with the customers, but it's the holidays, and the same can be said for MtGox, BitStamp and etc., one thing for sure BitFinex .12% is lower which I really appreciate.

Recently I watched a program on CNN regarding China, they pointed out that the reason Alibaba and China sites fair better than Amazon is because they offer live support on Alibaba as it's a standard and expected in China, I would give my right arm to see a BTC Exchange that offered Live Support, the larger Stock Exchanges like TradeKing and Scottrade does, unfortunately they don't trade BTC.

Guess we should be happy for the responses we get in this thread, but there is room for improvement, in the 21st Century Live Support could be handed off between the three of them via laptops or tablets even when they are not in the office, would set them apart from the standard BTC Exchanges.

Actually just the platform itself sets them apart from the standard Btc Outfit, but Live Support would give them that extra juice / edge to put them in that 3rd Place position they are targeting, But it's their Bar-B-Que, they can put whatever type of sauce on it they like, taste good so far, just speaking from a client's perspective.

[urwhatuknow]

Hi

I put some funds into Bitfinex shortly before christmas and am not receiving interest on the money i have lent. I did receive two payments before christmas but nothing since

I emailed support but after the initial response have had nothing. Can someone please get in touch to explain why this might be

Thanks

Did you enable autolend?
Are you offering at FRR or fix?
Can you please PM me your username so I can have a look at your position.

Thanks

Giancarlo
Bitfinex Team

[urwhatuknow]

You should enable "cancel withdrawing (wire)" when it is still processing. Many sites can do that. Thanks.

Yes this would be a nice feature,
To be able to cancel a withdrawal on second thought.

Has screwed me a couple of times making too haste of a decision.

A Live Chat Support would be even better,
or even a "Cancel Withdrawal" button.

Hi

I put some funds into Bitfinex shortly before christmas and am not receiving interest on the money i have lent. I did receive two payments before christmas but nothing since

I emailed support but after the initial response have had nothing. Can someone please get in touch to explain why this might be

Thanks

Yes,

Great Platform, but I'll have to admit that BitFinex does at times seems to be somewhat out of touch with the customers, but it's the holidays, and the same can be said for MtGox, BitStamp and etc., one thing for sure BitFinex .12% is lower which I really appreciate.

Recently I watched a program on CNN regarding China, they pointed out that the reason Alibaba and China sites fair better than Amazon is because they offer live support on Alibaba as it's a standard and expected in China, I would give my right arm to see a BTC Exchange that offered Live Support, the larger Stock Exchanges like TradeKing and Scottrade does, unfortunately they don't trade BTC.

Guess we should be happy for the responses we get in this thread, but there is room for improvement, in the 21st Century Live Support could be handed off between the three of them via laptops or tablets even when they are not in the office, would set them apart from the standard BTC Exchanges.

Actually just the platform itself sets them apart from the standard Btc Outfit, but Live Support would give them that extra juice / edge to put them in that 3rd Place position they are targeting, But it's their Bar-B-Que, they can put whatever type of sauce on it they like, taste good so far, just speaking from a client's perspective.

Additional services like Live Support will end up costing more money.
At Bitfinex we are trying to offer the most competitive rates in the market and even though we will have to higher our fees a little during 2014 we will try our best to stay between 0.15% and 0.10% depending on the traded quantity.
This will mean that we will keep being the most competitive offer on the market.

Have a good day

Giancarlo
Bitfinex Team

[EABEAB]

You should enable "cancel withdrawing (wire)" when it is still processing. Many sites can do that. Thanks.

Yes this would be a nice feature,
To be able to cancel a withdrawal on second thought.

Has screwed me a couple of times making too haste of a decision.

A Live Chat Support would be even better,
or even a "Cancel Withdrawal" button.

Hi

I put some funds into Bitfinex shortly before christmas and am not receiving interest on the money i have lent. I did receive two payments before christmas but nothing since

I emailed support but after the initial response have had nothing. Can someone please get in touch to explain why this might be

Thanks

Yes,

Great Platform, but I'll have to admit that BitFinex does at times seems to be somewhat out of touch with the customers, but it's the holidays, and the same can be said for MtGox, BitStamp and etc., one thing for sure BitFinex .12% is lower which I really appreciate.

Recently I watched a program on CNN regarding China, they pointed out that the reason Alibaba and China sites fair better than Amazon is because they offer live support on Alibaba as it's a standard and expected in China, I would give my right arm to see a BTC Exchange that offered Live Support, the larger Stock Exchanges like TradeKing and Scottrade does, unfortunately they don't trade BTC.

Guess we should be happy for the responses we get in this thread, but there is room for improvement, in the 21st Century Live Support could be handed off between the three of them via laptops or tablets even when they are not in the office, would set them apart from the standard BTC Exchanges.

Actually just the platform itself sets them apart from the standard Btc Outfit, but Live Support would give them that extra juice / edge to put them in that 3rd Place position they are targeting, But it's their Bar-B-Que, they can put whatever type of sauce on it they like, taste good so far, just speaking from a client's perspective.

Additional services like Live Support will end up costing more money.
At Bitfinex we are trying to offer the most competitive rates in the market and even though we will have to higher our fees a little during 2014 we will try our best to stay between 0.15% and 0.10% depending on the traded quantity.
This will mean that we will keep being the most competitive offer on the market.

Have a good day

Giancarlo
Bitfinex Team

Is Cancel WithDrawal anywhere on the horizon ?,
Made a withdrawal right before this rally started
and Man did it ever bite me in the rear-end.

A Cancel WithDrawal would be nice.

Thanks