Hi,
I received my A3 and I have only one board working! did you face that?
Any idea how to fix this?
Bitmain RMA Address Update Notification
In order to improve the quality of our after sales services, we are pleased to inform you that we had updated our warehouse address in Hong Kong. We had stopped using the previous addresses. If you had sent the packages to the previous address already, we are able to receive them for the moment, please do not worry. Furthermore, please remember to send your package to the following address in the future to avoid delay repair:
HongKong Delivery Address (Worldwide you can ship to our Hong Kong facility)
Name: Brian Wei
Company Name: Win-Link Electronics Technology CO. Limited
Address: FLAT/RM2, 10/F, Wah Wan Industrial Building, 2 Kin Fat Lane, Tuen Mun, NT, HONGKONG
Tel: +852-24437568 (The number is only available for logistics, not for service)
Postal code: 999077 (no postal code in HK)
If your products are currently in the US, you may ship them to our US repair site, please find our US repair site address below:
US Delivery Add
Name: Tomrepair-Bitmain
Add: 5640 Grace Place, Commerce, CA 90022, USA
Tel: (+1) 626 362 7240
Please follow these instructions to create a Repair ticket and ship the package:
https://enshop.bitmain.com/workOrderGuide.htm If you have further questions, please feel free to contact us via:
https://bitmainhelp.zendesk.com/hc/en-us/requests/new