Now please show the world how Swiss guys handle things when it comes to timely delivery
Those sure are good news. Some of those enthusiastic posts/users seem to be new to the story apparently... judging by incorrect spelling like "bitmain" vs. "bitmine".
However - the "show the world how Swiss can handle ..." thing is wishful thinking and
not possible anymore; I was expecting/trusting this very promise too and got disappointed once again.
Expecting delivery (as announced and agreed on) on
3rd of december 2013 or at least at 16th of december, where bitmine planned to have 95% of all orders delivered. (especially as very early customer)
Things are looking much like a 6 weeks delivery delay to me (maybe more) - which are ages in bitcoin mining time;
I probably don´t have to mention that.
The customer protection plan provides only small comfort as it´s certainly not minimizing the loss of generated btc at all;
it only sounded good at the time it was agreed on - but of course those were the risks.
@bitmine , @giorgiomassa:
Nonetheless - your communication to existing customers sucks imho. We all know that you have a lot of support handling to do.
How about you improve the communication channels to your existing customers?
I would also like to know (not necessarily publicly announced) - how the customer protection plan will be processed?
Could you inform your customers about
when delivery can be expected (in order of actual delivery) - as well as
how the additional % of hashing power will be calculated.
thanks