[ANN] Technobit HEX16B(Bitfury based) 16 chip board design

[ubauba]

Marto how long does it take to send an email to your clients to tell them the parcels were returned?

How long does it take to rearrange shipping?

When you pay someone for something and you don't receive it, and you keep trying to get in touch but you hear nothing back what do you think?

I think great, my money is gone and my hands are empty. I have been scammed.

So please prove me wrong and send the parcel out, nce i receive it I will take back my accusations.

[1714956867]

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[cbrboot]

marto74 can you please give me the status for: QMYTPOOKZ is it already been sent?

[Blueman666]

Hi Marto74. I need to pay the shipping for

order ref CYEJFOQYB

How can I pay it?

Thanks

[Ccarmo85]

Hi Marto74. I need to pay the order XKOCSEPTP but I don t have your bank info. please send me

[asyring]

status for: DGDZCZFMG
odered 20-11-2013

[ubauba]

I hope you guys get somewhere, would be interesting to know how many actually received their orders.

For me it has been no contacts except for the brief reply above for the past 10 days

[WMW888]

Order Reference YPXVLQFEE -- placed on 2013-11-25
status please...

[Gator-hex]

You can see your order status at http://technobit.eu/index.php?controller=history

I have 3 orders 19,22,23 November for December batch 1

I paid €30 shipping on the first one and €2 on the other two to "add to order"

The first one has changed from "payment accepted" to "shipped", no tacking info yet, I'm hoping they read the order messages about combining my orders into one shipment so not surprised no tracking info yet.

Marto if something got messed up and you need more postage email me and I'll buy a USB cable of something, but the 2% discount for buying more than 5 units should cover another €30 anyway.

Hoping to get them for Christmas. Good luck with your orders everyone. I'll post in this thread if they arrive.

[patyjm]

Products will be sent next week?
because from November 28 the status of my order has not changed and I have 3 orders
and I have ordered 7 devices
and this is the first time I ask in your site
and I'm bringing hope to have bad impression on Christmas orders
and re-buy on your website


next week and send the orders of hex16b?
at least answer me to stay calm

[ubauba]

That is my problem, i asked several times with no answer.

I don't understand how, after getting more personel in to cope with the orders there is absolutely no comunication.

The only ones you get are the people complaining here that might get an answer (which is normally will ship next week).

So time to post here yes but to reply to paying costumers no.

[Blueman666]

If you read the small print on the web site (click Sitemap at the top), the delivery info states -

'We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.'

So if anyone (like me) didnt pay shipping and assumed orders could be grouped.... wrong.

So I have an order with no shipping paid and apparently no way to pay it as emails and PM's are just ignored.

Perhaps I should be thinking about a refund instead.

[webants]

write email to ask question 2 wks ago.
never receive response.

give up.

[ubauba]

Well in theory you can send your curier to pick it up, one option i'm considering. But if you don't know where the hell your oder is and what is the status (preparing/ready/in transit) how can you do it?

Comunication is essential in this kind of things and all these problems just raise suspition.

It is unfortunate because i really like the products and have recomended it to other people but having money in a limbo is never good!!

Dedicate half a day to clear your inbox and make us all happy. Call the damn shipping company and get the parcels that were returned back in the post. Surely this cannot be that hard to do.

Let me give you an example of the scenario:

Ring ring: Hello?

Technobit: Hi it's Martin from Technobit, i have 7 parcels that need to be picked up.

Curier: Ok give me your address and i'll send the guy.

A few hours later you hear a knock on the door, sign the paerwork and the parcels are out of the door.

You can now send an email to your clients with the new tracking number.


Please don't tell me it's not so easy because i have done that for 5 years using fedex, dhl and ups.

[sacskate]

Hi, All

There are some delays as I stated in our newsletter.
There are 7 sending that were returned to us .
mostly nanofuries and will be shipped in the next days again.
But scam?
Give me your ref No and you'll be refunded in 5 min

I already asked for a refund and you said you would try to get someone else to take my place. I ordered because your website said in stock. In your pm to me you said that the components were already ordered and that the pcb was already there. This does not sound like in stock to me. Please refund order XGSIJGGUX.

[marto74]

Hi, All

There are some delays as I stated in our newsletter.
There are 7 sending that were returned to us .
mostly nanofuries and will be shipped in the next days again.
But scam?
Give me your ref No and you'll be refunded in 5 min

I already asked for a refund and you said you would try to get someone else to take my place. I ordered because your website said in stock. In your pm to me you said that the components were already ordered and that the pcb was already there. This does not sound like in stock to me. Please refund order XGSIJGGUX.

December batch 2
what refund???

[cbrboot]

Can anyone explain me the 11 digits tracking number?
DPD accepts only a 14 digit number......

[patyjm]

marto74 because you never answered what I put in your post?
and email

you ignore all what I ask
and e since 4 comments on your post
case and does not
I know when my Order Ships
and if I'm going to have Christmas


answer please

[marto74]

marto74 because you never answered what I put in your post?
and email

you ignore all what I ask
and e since 4 comments on your post
case and does not
I know when my Order Ships
and if I'm going to have Christmas


answer please

HI,
All your orders are for assembly service . You need to send us bitfury chips.
DID YOU READ THIS

December Delivery
With your chips
We are offering Assembly for Technobit HEX16B , Bitfury based miner board
Full assembled miner including PCB,    all components, assembly and testing,hestsink and fan.

We did sent a newsletter about this and slod a few e-mails to you

So you order will be shipped within 2 weeks after receipt of your bit fury chips.

[sacskate]

Yes it is a dec batch 2 order. You told me via pm you were going to see if you could find someone to take my place and give me a refund. You and your website are misleading. You show items are in stock and they are not even built yet. If you would have been up front about these units not being ready for delivery I would not have ordered. Not saying it's a scam but it is definitely shady.

[marto74]

Can anyone explain me the 11 digits tracking number?
DPD accepts only a 14 digit number......

 www.speedy.bg is representitive of DPD in Bulgaria it is their tracking No