realnowhereman
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June 16, 2011, 08:42:13 AM |
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can see in the orderbook trades that should be happening, but everything seems to have stopped.
... again. Has britcoin worked continuously for a day since they migrated server?
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1AAZ4xBHbiCr96nsZJ8jtPkSzsg1CqhwDa
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MadduckUK
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June 16, 2011, 09:11:03 AM |
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i cant remember, its been down more than its been up in recent memory though.
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Boov
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June 16, 2011, 11:27:55 AM |
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The money that I withdrew now has the status "finished", but how long is it until I see it in my online bank account? I suppose I wait "3-5 working days for payments to pass through clearing"? Sorry for being so ignorant, but I hardly ever do stuff online
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piggybank
Newbie
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Activity: 49
Merit: 0
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June 16, 2011, 09:10:05 PM |
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The money that I withdrew now has the status "finished", but how long is it until I see it in my online bank account? I suppose I wait "3-5 working days for payments to pass through clearing"? Sorry for being so ignorant, but I hardly ever do stuff online Depends, but my payments have usually been within a day, which I am assuming is via the Faster Payments Service. If your bank is not signed up to this then I am guessing it could be 3+ business days.
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Boov
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June 16, 2011, 09:25:33 PM |
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The money that I withdrew now has the status "finished", but how long is it until I see it in my online bank account? I suppose I wait "3-5 working days for payments to pass through clearing"? Sorry for being so ignorant, but I hardly ever do stuff online Depends, but my payments have usually been within a day, which I am assuming is via the Faster Payments Service. If your bank is not signed up to this then I am guessing it could be 3+ business days. Thanks for the reply... patience is much needed with this sort of thing
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Boov
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June 17, 2011, 10:58:01 AM |
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Money came through today. Thanks very much for this great service genjix! So much easier than mucking about with Mt Gox and Liberty reserve!
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MadduckUK
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June 17, 2011, 04:56:19 PM |
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have exchanges stopped working again?
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Boov
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June 17, 2011, 09:26:31 PM |
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Mine took about 5 days.
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genjix (OP)
Legendary
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Activity: 1232
Merit: 1076
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June 19, 2011, 08:09:55 PM |
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Due to the recent events at MTGox.com, we at Britcoin have decided to move our servers to a new location. MTGox suffered an SQL injection which means access to the site's funds were in the hands of the malicious hacker. As such, until we see evidence to the contrary, for security reasons we are assuming that MTGox has none of it's client's bitcoins. For this reason, we have withdrawn their access to our servers and the sensitive information on those servers.
While our servers were separate, we were purchasing server space from MagicalTux, the owner/operator of MTGox. We have already moved all our customer bitcoins to a wallet which has newly been created and has the highest measure of security possible. The GBP deposits of course are still safe in our business bank account as well.
We will put Britcoin up again as soon as possible, but only once we are confident we have the highest level of security our users deserve.
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willphase
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June 19, 2011, 09:42:32 PM |
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Due to the recent events at MTGox.com, we at Britcoin have decided to move our servers to a new location. MTGox suffered an SQL injection which means access to the site's funds were in the hands of the malicious hacker. As such, until we see evidence to the contrary, for security reasons we are assuming that MTGox has none of it's client's bitcoins. For this reason, we have withdrawn their access to our servers and the sensitive information on those servers.
While our servers were separate, we were purchasing server space from MagicalTux, the owner/operator of MTGox. We have already moved all our customer bitcoins to a wallet which has newly been created and has the highest measure of security possible. The GBP deposits of course are still safe in our business bank account as well.
We will put Britcoin up again as soon as possible, but only once we are confident we have the highest level of security our users deserve.
Thanks for the update. I personally have a lot more faith in an exchange like britcoin which has open sourced its currency exchange platform and accepts openid. I wish you all the best in your investigation. Will
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phantomcircuit
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June 20, 2011, 04:21:17 AM |
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I understand that a lot is going on right now and commend you for taking the initiative to switch to a new server BEFORE shit hits the fan, I would just like to know if we can expect much of a delay with transfers and support tickets as a result of what's happened tonight?
Regards.
We're going to do our best to keep our goal (but not always reality) of processing transactions daily.
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sonba
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June 20, 2011, 06:46:45 PM |
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Does anyone know whether Barclays is a member of the faster payment service? My request (3936) got through on the 16th (requested on 14th) but is still not showing up there.
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Vladimir
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June 20, 2011, 07:37:35 PM |
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Does anyone know whether Barclays is a member of the faster payment service? My request (3936) got through on the 16th (requested on 14th) but is still not showing up there.
they surely are
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Teleshot
Jr. Member
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Activity: 38
Merit: 5
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June 20, 2011, 10:33:24 PM |
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I have also sent through a payment via Barclays on Monday 13th but it is still not in my account. I submitted a ticket but it still has not been resolved. I know you guys are probably busy but if you could look into it for me it would be very much appreciated PM me if needed.
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dexbot
Newbie
Offline
Activity: 8
Merit: 0
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June 21, 2011, 01:16:31 AM |
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I have also sent through a payment via Barclays on Monday 13th but it is still not in my account. I submitted a ticket but it still has not been resolved. I know you guys are probably busy but if you could look into it for me it would be very much appreciated PM me if needed. I have exactly the same issue for exactly the same day. I also Have the same issue for the same day but from lloyds. My support ticket has been responded to as "funds cleared" bu there is still no GBP in my Britcoin account and support have not got back to me when i asked why. I know its a tumultuous time and busy but could you please let us know whats happening with our funds or return them if need be
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genjix (OP)
Legendary
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Activity: 1232
Merit: 1076
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June 21, 2011, 01:34:17 AM |
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I don't know. We sent the funds, and they show up in the bank statements, but people are claiming they haven't been received yet. Give us time to look into this. We called the bank last Thursday, Friday and this morning (Monday) but our relationship manager was always unavailable. They told us they were going to get back to us today by 5 but didn't call back. But tomorrow, I'll try to see what's up. We have a friend on the inside and he said he'll check out our case too.
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scribe
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June 21, 2011, 10:12:52 AM |
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Trying to do anything with British banks is why I'm so interested in Bitcoins to start with... Bit of a racket, if you ask me
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genjix (OP)
Legendary
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Activity: 1232
Merit: 1076
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June 21, 2011, 10:43:40 AM |
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Trying to do anything with British banks is why I'm so interested in Bitcoins to start with... Bit of a racket, if you ask me Tell me about it. I must have aged by 10 years during these last few months due to dealing with this POS bank all the time. I'm a coder, not a bureaucrat. Put me back where I belong. A good 60% of my time overhead = dealing with the bank. What a waste. How are people supposed to work? And people ask me why Bitcoins are needed in the world when we have banks!! Seriously if you knew the amount of hassle we've had from banks... Not only for Britcoin, but to transfer funds to pay people... It's immense.
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dexbot
Newbie
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Activity: 8
Merit: 0
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June 21, 2011, 12:59:17 PM |
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FYI to other users my funds are now in my account.
Thanx for sorting it out guys!!
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genjix (OP)
Legendary
Offline
Activity: 1232
Merit: 1076
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June 21, 2011, 01:12:59 PM |
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About the payments in on the 13th... I see them online, but when we try to download the CSV file they aren't showing up.
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