Akemashite Omedetou (OP)
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November 23, 2013, 10:08:06 AM |
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Have had a lot of server issues in the last couple of days. Many new users have joined and a lot of infrastructure had to be upgraded. We should have of course done this before the increase in usage, not after, but we are learning from our mistakes and continuing to innovate. Sorry if your coins have been delayed in our service, but rest assured we have of course paid out every request, no user coins have been lost. Right now now no delays are in effect. Should anything like this happen again, please contact the support we'll try to help you. Thank you for your patience and on the bright side, the scalability problems are the most exciting ones .
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Bitcoin Fog: Secure Bitcoin Anonymization
--- Creedy: Die! Die! Why won't you die?... Why won't you die? V: Beneath this mask there is more than flesh. Beneath this mask there is an idea, Mr. Creedy, and ideas are bulletproof.
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-FaerO-
Member
Offline
Activity: 84
Merit: 10
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November 26, 2013, 12:08:25 PM |
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The .onion site has been down for about 12 hours now, by my record at least. Whenever I try to go to it I just get a blank white page. Im hoping this is just for some maintenance, but Ive read reports of transactions that were already initiated not coming through... Has anybody had any luck getting on since yesterday?
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ישראל לנצה... לחים
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markinger
Newbie
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Activity: 8
Merit: 0
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November 26, 2013, 04:04:56 PM |
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hello know how long bitcoinfog will remain offline? thanks
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-FaerO-
Member
Offline
Activity: 84
Merit: 10
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November 26, 2013, 05:12:17 PM |
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Have had a lot of server issues in the last couple of days. Many new users have joined and a lot of infrastructure had to be upgraded. We should have of course done this before the increase in usage, not after, but we are learning from our mistakes and continuing to innovate. Sorry if your coins have been delayed in our service, but rest assured we have of course paid out every request, no user coins have been lost. Right now now no delays are in effect. Should anything like this happen again, please contact the support we'll try to help you. Thank you for your patience and on the bright side, the scalability problems are the most exciting ones . Im really beginning to worry sir... I hope my 0.5BTC is not literally lost in the fog... Some information from you would be nice.
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ישראל לנצה... לחים
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Akemashite Omedetou (OP)
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November 26, 2013, 09:07:35 PM |
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One of the servers have completely crashed under the pressure today and we have now finally could move everything to the backup server and are up and running. Since the servers have to be purchased and administered anonymously, this creates a lot of overhead time. We have used the log information to put update the latest full backup to the state just before the crash so all the financial accounts should be in the consistent state. As of now the service is fully operational and payments are running. We understand that many of you have been waiting for these payments for hours and we do apologize for that, we are now closely monitoring the situation so that all the payments are done as fast as possible...
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Bitcoin Fog: Secure Bitcoin Anonymization
--- Creedy: Die! Die! Why won't you die?... Why won't you die? V: Beneath this mask there is more than flesh. Beneath this mask there is an idea, Mr. Creedy, and ideas are bulletproof.
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-FaerO-
Member
Offline
Activity: 84
Merit: 10
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November 26, 2013, 10:36:55 PM |
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One of the servers have completely crashed under the pressure today and we have now finally could move everything to the backup server and are up and running. Since the servers have to be purchased and administered anonymously, this creates a lot of overhead time. We have used the log information to put update the latest full backup to the state just before the crash so all the financial accounts should be in the consistent state. As of now the service is fully operational and payments are running. We understand that many of you have been waiting for these payments for hours and we do apologize for that, we are now closely monitoring the situation so that all the payments are done as fast as possible...
Thank you for the update. Greatly appreciated. Now i can relax a bit.
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ישראל לנצה... לחים
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wallpe
Newbie
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Activity: 2
Merit: 0
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December 20, 2013, 12:27:21 AM |
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hi i´ve troubles with my account, some bitcoin disappeared throu withdrawal from fog can somebody help me?
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Akemashite Omedetou (OP)
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December 27, 2013, 01:20:53 PM |
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We acknowledge the problem and shall resolve this matter with any users involved (please contact us on the Fog). If there were any unauthorized withdrawals we shall reverse them. It seems we have now localized the problem. We would like to thank the good hackers at Agora for their help once again.
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Bitcoin Fog: Secure Bitcoin Anonymization
--- Creedy: Die! Die! Why won't you die?... Why won't you die? V: Beneath this mask there is more than flesh. Beneath this mask there is an idea, Mr. Creedy, and ideas are bulletproof.
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Liberte222
Newbie
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Activity: 11
Merit: 0
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December 27, 2013, 01:44:07 PM |
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PROBLEM RESOLVED
Thank you so much the people at Bitcoin Fog and Agora as well.
Very professional and smart. I appreciate your help and will take your security advice very seriously.
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stewiesshop
Newbie
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Activity: 3
Merit: 0
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January 08, 2014, 01:02:36 AM Last edit: January 08, 2014, 02:14:42 AM by stewiesshop |
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Anyone else been having issues with BitcoinFog?
Made a withdraw request around 8AM. About 6 hours later, it was marked as "Finished". It's 8PM now, 12 hours have elapsed since I made the initial withdraw request, and not a trace of bitcoin has hit my wallet on the blockchain. Tried contacting support and no response. Steadily watching the price of BTC drop as bitcoinfog holds my funds...
Edit: Nevermind, it finally showed up.
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Automatic
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January 17, 2014, 09:58:56 PM Last edit: January 21, 2014, 06:00:13 PM by Automatic |
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God damn, gonna trust it with the lowest possible amount due to the highly good reviews I've seen, this is going to bite me in the ass, I know it.
EDIT:- Vouch, worked fine.
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Please ask for a signed message from my on-site Bitcoin address (Check my profile) before doing any offsite trades with me.
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satowinz
Newbie
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Activity: 2
Merit: 0
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January 24, 2014, 06:23:23 PM |
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Hi i am having issues with BitcoinFog Made a withdraw request . now it's marked as "Finished 1 days 21 hours" , but there is not trace of bitcoin on my wallet or in the blockchain . Tried contacting support and no response after 2 days. please can u help me resolving this issues.
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satowinz
Newbie
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Activity: 2
Merit: 0
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January 25, 2014, 09:11:06 PM Last edit: January 26, 2014, 04:27:45 PM by satowinz |
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still no replay from the support after 3 days whats happening??
Finished 3 days 10 minutes ago. but still no money in my wallet
EDIT: coins arrived but the support is weak not replay att all
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yachtsman
Newbie
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Activity: 51
Merit: 0
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January 27, 2014, 09:53:16 AM |
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How long is the recommended time to withdraw your coins?
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turboturtle
Newbie
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Activity: 2
Merit: 0
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February 05, 2014, 01:06:14 PM |
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What is going on with Bitcoin fog? Many users are reporting that withdrawals show finished but the blockchain shows no activity.
Support is not answering.
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6f67v7
Newbie
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Activity: 4
Merit: 0
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February 12, 2014, 12:49:38 PM |
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What is going on with Bitcoin fog? Many users are reporting that withdrawals show finished but the blockchain shows no activity.
Support is not answering.
The same problem. I'm waiting for more than 2 days!
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insurance24
Newbie
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Activity: 1
Merit: 0
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February 12, 2014, 02:41:41 PM |
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Did anybody finally get theor money? I am wating almost a a day now! nothing shows up at blockchain!
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Automatic
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February 12, 2014, 08:35:02 PM |
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Did anybody finally get theor money? I am wating almost a a day now! nothing shows up at blockchain!
I got my money back in January, not used it since.
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Please ask for a signed message from my on-site Bitcoin address (Check my profile) before doing any offsite trades with me.
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j4sonly
Newbie
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Activity: 1
Merit: 0
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February 12, 2014, 09:43:18 PM |
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I've been waiting over 2 days and nothing has come about. What is going on?
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6f67v7
Newbie
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Activity: 4
Merit: 0
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February 14, 2014, 12:35:08 PM |
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Did anybody finally get theor money? I am wating almost a a day now! nothing shows up at blockchain!
no
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