6f67v7
Newbie
 Offline
Activity: 4
Merit: 0
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February 14, 2014, 08:08:21 PM |
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admin, where are you?
give me back my btc!!!
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The forum strives to allow free discussion of any ideas. All policies are built around this principle. This doesn't mean you can post garbage, though: posts should actually contain ideas, and these ideas should be argued reasonably.
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selmab
Newbie
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Activity: 3
Merit: 0
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February 15, 2014, 07:49:02 AM |
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Bitcoin Fog always worked fine for me, they been solving issues super fast.
But now my coins are still missing after over 4 days. No reply from support. Whats going on?
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bitpop
Legendary
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Activity: 2912
Merit: 1060
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February 15, 2014, 03:02:47 PM
Last edit: February 24, 2014, 04:21:28 PM by bitpop |
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selmab
Newbie
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Activity: 3
Merit: 0
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February 15, 2014, 04:50:00 PM |
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Site gone
Site works fine for me. They made statement "Withdrawal issues have now been resolved, everything is going out as it is supposed to! Thank you for your patience." But my coins are still missing.  Hope there would be some info, but only silence. |
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Akemashite Omedetou (OP)
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February 15, 2014, 11:25:42 PM |
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As you might have noticed we have had a lot of withdrawal issues lately. From the very start our system has several security mechanisms which monitor the current situation and try to lock access to both money and information in case any threat is detected. Some of you have experienced problems with this in the past as well, the system was reacting on more things than it should have been.
Lately the Transaction Malleability has been causing a lot of problems for many Bitcoin services. And even though our software could actually handle this, the ongoing DoS attack was more than enough to trigger the locking mechanism.
As a result we have had a number of transactions which were locked and encrypted wallets before they got a chance to be sent to the network. We had to decrypt and analyze those wallets first to make the transactions broadcast again. This is exactly what the system is supposed to do: block and freeze transactions if there is anything shady about them.
At this time all the issues are resolved and the system is actually adjusted in a way that malled transactions do not trigger it any longer.
However some trasnactions are still locked, we know this and working as fast as we can with the individual users to release those transactions. In the end all the money will be returned of course.
We apologize for all affected users.
There is no "run" of any kind, the users that have received their funds now can confirm this. But the sheer volume of requests we have received is so big that it takes time to through them all, since usually we don't get that many requests.
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Bitcoin Fog: Secure Bitcoin Anonymization
---
Creedy: Die! Die! Why won't you die?... Why won't you die?
V: Beneath this mask there is more than flesh. Beneath this mask there is an idea, Mr. Creedy, and ideas are bulletproof.
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selmab
Newbie
Offline
Activity: 3
Merit: 0
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February 16, 2014, 07:35:28 AM |
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It took some time, but I can confirm that I did receive all of my coins.
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Painted_Spurge
Newbie
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Activity: 1
Merit: 0
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February 16, 2014, 11:36:50 AM |
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Akemashite Omedetou : PM sent, if you could help me out that would be appreciated .
Thanks
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mrbtc2014
Newbie
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Activity: 1
Merit: 0
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February 16, 2014, 07:43:01 PM |
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I am still missing coins. I had withdrawal of approximately 60bitcoins, the site says withdrawal was finished almost 6 days ago, but only 14 bitcoins were deposited to the withdrawal addresses. I have sent several messages to support and gotten no response. I am getting very worried this is not a small amount of money that is missing. And it says withdrawal records are purged after a week, and I am getting very close to a week, I am worried how will they verify that I am missing a lot of my withdrawal after the records are purged?
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Akemashite Omedetou (OP)
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February 17, 2014, 12:30:38 AM |
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Naturally we have paused the deleting of the logs for this time period, since we have created this mess we must somehow be able to figure it out.
Also every transaction that has been locked is saved indefinitely so we should be able to unfreeze it regardless of the log status.
No user should "give up", please contact us if anything is missing still, preferably on the service and your money shall of course be returned. To take someone else's money is not something we like to do and it's the principle we have been operating with for all these years.
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Bitcoin Fog: Secure Bitcoin Anonymization
---
Creedy: Die! Die! Why won't you die?... Why won't you die?
V: Beneath this mask there is more than flesh. Beneath this mask there is an idea, Mr. Creedy, and ideas are bulletproof.
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TheRiddler
Newbie
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Activity: 21
Merit: 0
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March 03, 2014, 07:49:17 PM |
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Someone from the Team here?
I´ve transer some Bitcoins, have twenty x Confirmations but no funds were added.
Hope a teammember from bitcoinfog could contact me,
i´ve already opened a support ticket
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Oops7
Newbie
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Activity: 1
Merit: 0
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March 03, 2014, 09:47:01 PM |
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Someone from the Team here?
I´ve transer some Bitcoins, have twenty x Confirmations but no funds were added.
Hope a teammember from bitcoinfog could contact me,
i´ve already opened a support ticket
I have the same issue. All my deposit for the last 2 days have NOT showed up yet. This is getting worrysome. |
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paulgoodman
Newbie
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Activity: 5
Merit: 0
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March 03, 2014, 11:25:23 PM
Last edit: March 04, 2014, 10:27:04 AM by paulgoodman |
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I have the same problem.
UPDATE: now it's all right:)
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hailtopitt
Newbie
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Activity: 29
Merit: 0
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March 04, 2014, 03:12:05 AM |
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Something may have triggered their defense setup where wallets get locked if any foul play is detected. It took me dozens of confirmations and about 12 hours to get my deposit today. And my withdrawal which shows that it finished up hours ago shows no activity on the blockchain and no bitcoins in my wallet. Messaged their support on the site. I'm sure they'll come through. Bitcoin fog seems like good peoples.
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TheRiddler
Newbie
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Activity: 21
Merit: 0
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March 04, 2014, 06:01:24 AM |
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//Finally,
looked in my Account and the Funds were added.
Bitcoinfog <3 <3
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TheRiddler
Newbie
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Activity: 21
Merit: 0
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March 04, 2014, 01:00:09 PM |
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Ok, new Problem, ^^ I submitted a withdraw and the Status is fnished. Withdraw xxx to xxxxxx, spread across x hours. Finished 47 minutes ago. But on my Wallet, there is no money.  What happened? ^^ |
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paulgoodman
Newbie
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Activity: 5
Merit: 0
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March 04, 2014, 02:41:06 PM |
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guys what is the situation? You have Your money or there is a problem with withdraw?
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TheRiddler
Newbie
Offline
Activity: 21
Merit: 0
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March 04, 2014, 03:01:16 PM |
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guys what is the situation? You have Your money or there is a problem with withdraw?
The situation, yeah ^^ Waited very long that the funds were added in bitcoinfog, but they were finally added. I withdrawed for 8 hours, the status is finished, but the BTC aren´t in my wallet yet. :/ Still waiting. |
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megalomana
Newbie
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Activity: 1
Merit: 0
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March 04, 2014, 07:23:43 PM |
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I made some deposits on Bitcoin Fog last night and now I can't seem to even log into my account. Just gives an error saying it can't login with these credentials. Would greatly appreciate some help here to ease my fears of the fog just deleting my account and taking my coins... Sent a PM to Akemashite with details...
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TheRiddler
Newbie
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Activity: 21
Merit: 0
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March 04, 2014, 08:10:06 PM |
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Still no BTC on my wallet :/
Status: Finished....
Hope that the transfer will be completed tomorrow. :/
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ShakaKahn
Newbie
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Activity: 4
Merit: 0
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March 04, 2014, 09:45:37 PM |
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Transferred to a bitcoinfog address 24 hours ago and still 0 balance in the account. Two messages to support with no responses. I'm starting to question at the very least the reliability of this service. I'm just hoping the coins show up eventually and it's not something worse than a delay. Would love an official response on what the issue could be whether an issue in their system that's being address or a random problem that happened this once. If there is a security lock mechanism in place that flags the wrong transactions then there should be a system in place that lets you confirm that your transaction is valid & made by a person to quickly unflag one that was automatically flagged.
So what's the plan here Akemashite Omedetou? Just wait?
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