jemsmuhamad
Newbie
Offline
Activity: 56
Merit: 0
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March 25, 2015, 09:12:36 PM |
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hey i would suggest you to create leaderbord for poker room . just it Thanks
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Tlee88
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March 26, 2015, 03:23:55 AM |
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your supporter maybe very busy, I sent an email 8 hours ago, but still not receive reply. maybe you should add chat live box to support customer
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BetVIP (OP)
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March 26, 2015, 07:30:36 AM |
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Hi guys,
We have it in our plans to create a running leader board for our poker room, it will be here soon!
We are also in a different time zone to many of you and do not yet have 24 hours support, but we are also going to be adding this feature soon. We will always respond to your messages so dont worry!
Regards Jessica
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sbrzol
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March 26, 2015, 04:45:26 PM |
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Earlier i asked you to correct your UI , of course you did nothing So of course i managed to place my bet to the wrong side , because you put the under/over values criss cross and when i placed my bet i saw that the left side is the Over side so i looked up the lowest line which was 170.5, but it was Under , as i noticed later after i placed my bet. BVIP0122194 2015-03-26 so correct my bet, modify it to Over, thx
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BetVIP (OP)
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March 26, 2015, 05:10:13 PM Last edit: March 26, 2015, 05:21:24 PM by BetVIP |
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Earlier i asked you to correct your UI , of course you did nothing So of course i managed to place my bet to the wrong side , because you put the under/over values criss cross and when i placed my bet i saw that the left side is the Over side so i looked up the lowest line which was 170.5, but it was Under , as i noticed later after i placed my bet. BVIP0122194 2015-03-26 so correct my bet, modify it to Over, thx Hi Sbrzol, We did take you comments and suggestions into consideration, but after a poll of a group of our clients, we found that people are happy with our UI. We cannot change the UI for one customers specific needs, I hope you can understand. We apologise if you looked at the wrong side but we cannot change a bet once it has been placed, these are standard betting rules for any site or casino. Regards Jessica
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sbrzol
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March 26, 2015, 05:24:40 PM Last edit: March 26, 2015, 05:39:44 PM by sbrzol |
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When will you fix this bug? Can you tell me which team is the underdog? Or both teams are favorite , so this is the reason you use negative handicap at both sides. LOL. Okey, until you wont fix these bugs, i will share every week a screenshot of your UI bugs at least once. I think you should read back the topic before lying to me ( happy with our UI, we cannot change a bet ) Your users placed only 1044 bets from 2015-03-14 to 2015-03-26 This is 80 bets daily. So all your other clients number who are happy with your UI is more under than 100. i suggest nobody keep more than 2-3 BTC on such sites like betvip. Have a nice day. https://bitcointalk.org/index.php?topic=355484.msg10841542#msg10841542If jetwin could cancel a similar bet (yesterday) then you could too, but you do not want. (jetwin has good UI, you have over/under criss cross, handicap bugs UI) If you try to cancel my bet after the match ends and if it is a winner bet then it is time to close your site.
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BetVIP (OP)
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March 27, 2015, 07:03:04 AM |
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When will you fix this bug? Can you tell me which team is the underdog? Or both teams are favorite , so this is the reason you use negative handicap at both sides. LOL. Okey, until you wont fix these bugs, i will share every week a screenshot of your UI bugs at least once. I think you should read back the topic before lying to me ( happy with our UI, we cannot change a bet ) Your users placed only 1044 bets from 2015-03-14 to 2015-03-26 This is 80 bets daily. So all your other clients number who are happy with your UI is more under than 100. i suggest nobody keep more than 2-3 BTC on such sites like betvip. Have a nice day. https://bitcointalk.org/index.php?topic=355484.msg10841542#msg10841542If jetwin could cancel a similar bet (yesterday) then you could too, but you do not want. (jetwin has good UI, you have over/under criss cross, handicap bugs UI) If you try to cancel my bet after the match ends and if it is a winner bet then it is time to close your site. Hi Sbrzol, I have sent you query to the trading team and the developers to attend to it. Please understand that I will do everything I can to help you. It is simply against our company policy to change a bet once it has been placed. The only people who can do this are the traders and they will not allow it unfortunately. Regards Jessica
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shulio
Legendary
Offline
Activity: 1540
Merit: 1016
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March 27, 2015, 01:39:46 PM |
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Hello betvip, I've seen that there is actually some special prize for the freerolls, what is the special prize anyway? I've seen someone asking this but yet you dont reply to it yet Jessica what is special prize?
I won last tournament and reward 36+ Special prize.
And also is there any description to where can I use the cash game points?
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BetVIP (OP)
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March 27, 2015, 02:02:59 PM |
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Hello betvip, I've seen that there is actually some special prize for the freerolls, what is the special prize anyway? I've seen someone asking this but yet you dont reply to it yet Jessica what is special prize?
I won last tournament and reward 36+ Special prize.
And also is there any description to where can I use the cash game points? Hi shulio, We will be implementing new freerolls next week that can only be entered by buying in with cash game points. These freerolls will have great payouts and will only be available to players who have the points to play! Keep an eye out next week for us to announce this! Regards Jessica
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jackringer
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March 27, 2015, 02:19:40 PM |
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How many times need more to ask this question? What is the Special Prize?
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shulio
Legendary
Offline
Activity: 1540
Merit: 1016
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March 27, 2015, 02:31:59 PM |
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Hello betvip, I've seen that there is actually some special prize for the freerolls, what is the special prize anyway? I've seen someone asking this but yet you dont reply to it yet Jessica what is special prize?
I won last tournament and reward 36+ Special prize.
And also is there any description to where can I use the cash game points? Hi shulio, We will be implementing new freerolls next week that can only be entered by buying in with cash game points. These freerolls will have great payouts and will only be available to players who have the points to play! Keep an eye out next week for us to announce this! Regards Jessica this is actually a great feature, but you still havent address one of my question, im curious to know what is the special prize? or is it a glitch ?
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BetVIP (OP)
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March 27, 2015, 02:35:15 PM |
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Hello betvip, I've seen that there is actually some special prize for the freerolls, what is the special prize anyway? I've seen someone asking this but yet you dont reply to it yet Jessica what is special prize?
I won last tournament and reward 36+ Special prize.
And also is there any description to where can I use the cash game points? Hi shulio, We will be implementing new freerolls next week that can only be entered by buying in with cash game points. These freerolls will have great payouts and will only be available to players who have the points to play! Keep an eye out next week for us to announce this! Regards Jessica this is actually a great feature, but you still havent address one of my question, im curious to know what is the special prize? or is it a glitch ? Hi guys, There was no special prize advertised for that tournament, there must have been an error in the tournament set up, apologies for this. Don`t forget to play our freerolls over the weekend and the 500mBTC guaranteed tournament on Saturday evening! Regards Jessica
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shulio
Legendary
Offline
Activity: 1540
Merit: 1016
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March 27, 2015, 02:48:01 PM |
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Hello betvip, I've seen that there is actually some special prize for the freerolls, what is the special prize anyway? I've seen someone asking this but yet you dont reply to it yet Jessica what is special prize?
I won last tournament and reward 36+ Special prize.
And also is there any description to where can I use the cash game points? Hi shulio, We will be implementing new freerolls next week that can only be entered by buying in with cash game points. These freerolls will have great payouts and will only be available to players who have the points to play! Keep an eye out next week for us to announce this! Regards Jessica this is actually a great feature, but you still havent address one of my question, im curious to know what is the special prize? or is it a glitch ? Hi guys, There was no special prize advertised for that tournament, there must have been an error in the tournament set up, apologies for this. Don`t forget to play our freerolls over the weekend and the 500mBTC guaranteed tournament on Saturday evening! Regards Jessica I see so it was a glitch, i thought there will be some sort of extra cash for the #1, or atleast the fee from the rebuy will be added for the total prize for the #1, there are alot of freerolls with special prize in the upcoming freerolls, perhaps you need to check it out
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sbrzol
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March 27, 2015, 06:26:29 PM |
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When will you fix this bug? Can you tell me which team is the underdog? Or both teams are favorite , so this is the reason you use negative handicap at both sides. LOL. Okey, until you wont fix these bugs, i will share every week a screenshot of your UI bugs at least once. I think you should read back the topic before lying to me ( happy with our UI, we cannot change a bet ) Your users placed only 1044 bets from 2015-03-14 to 2015-03-26 This is 80 bets daily. So all your other clients number who are happy with your UI is more under than 100. i suggest nobody keep more than 2-3 BTC on such sites like betvip. Have a nice day. https://bitcointalk.org/index.php?topic=355484.msg10841542#msg10841542If jetwin could cancel a similar bet (yesterday) then you could too, but you do not want. (jetwin has good UI, you have over/under criss cross, handicap bugs UI) If you try to cancel my bet after the match ends and if it is a winner bet then it is time to close your site. Hi Sbrzol, I have sent you query to the trading team and the developers to attend to it. Please understand that I will do everything I can to help you. It is simply against our company policy to change a bet once it has been placed. The only people who can do this are the traders and they will not allow it unfortunately. Regards Jessica Never mind, it was a winner bet. I made a withdrawal 21 hours ago. Still not processed.
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sbrzol
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March 27, 2015, 10:34:54 PM |
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I made a withdrawal 25 hours ago. Still not processed.
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WEBcreator
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March 27, 2015, 11:26:48 PM |
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I made a withdrawal 25 hours ago. Still not processed.
This site use a manual withdrawal, not very good since people might be waiting for the withdrawal but I dont know why they dont put auto withdrawal on the sportsbook but they put it in the poker?
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abhibitcoin
Newbie
Offline
Activity: 1
Merit: 0
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March 28, 2015, 04:35:12 AM |
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Pending withdrawal(s) Trasanction id Transaction type Amount Date created Actions 857 Cubits 125.00 2015-03-27 05:08:37 Cancel 858 Cubits 125.38 2015-03-27 05:44:14 Cancel
My withdrawal isn't processed yet,more than 24 hours have passsed.
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BetVIP (OP)
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March 28, 2015, 06:46:47 AM |
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Hi guys,
Apologies in the delay with your withdrawals! I will see whats happening straight away!
Regards Jessica
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jemsmuhamad
Newbie
Offline
Activity: 56
Merit: 0
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March 28, 2015, 11:25:27 AM |
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Hi guys,
We have it in our plans to create a running leader board for our poker room, it will be here soon!
We are also in a different time zone to many of you and do not yet have 24 hours support, but we are also going to be adding this feature soon. We will always respond to your messages so dont worry!
Regards Jessica
oh ya so do i playing poker at 01:00 AM here for playing your freeroll lol . but your freeroll was great. and now the deposit and wothdrawal is instant, great service and will growing sure.
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sbrzol
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March 28, 2015, 11:27:54 AM |
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I made a withdrawal 25 hours ago. Still not processed.
I made a withdrawal 38 hours ago. Still not processed.
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