Hi Whale
I opened my account last week and placed about 2000 USD in casino wagers (leading to a small loss) and 1 sportsbook bet on NFL for 900 USD (lost). And I already verified my account fully.
And then suddenly yesterday ALL odds were much lower on my account. I noticed the odds were very low and the margins looked off from normal so I opened the website in another browser and took a screenshot of betting offer at the exact same time:

As you can see, all odds are about 6% lower when I am logged in compared to logged out. What a weird thing is this? Did you do this on purpose, and if so: WHY? I am a new customer, verified fully, placed 1 NFL bet which lost and then this happens? This must be a mistake I hope?
I went into the support chat and all they could give me was some kind of generic answer like this:
Thank you so much for the information. Please keep in mind that betting odds are dynamic and can change at any moment depending on market movements, betting activity, and other factors. Therefore, the exact time each screenshot was taken could be relevant, as even a difference of a few minutes may result in different odds being displayed.
Additionally, the odds displayed in separate sessions may not necessarily update at exactly the same time, which could also contribute to the discrepancy.
Please explain to me how this could happen and if you can solve it for me.
My username in Whale is the same as the one I use on here. Hope this is not the end of my Whale adventure so shortly after it began!