JACK.COM | 🎰Crypto Casino & ⚽️Sportsbook | 100 Free Spins + Sports Welcome Pack

[SilverCryptoBullet]

In addition to what you said about KYC, their service is like an instant crypto swap exchange platform that doesn't request KYC for large amounts

If they allow swapping from one cryptocurrency to another, and withdraw from a cryptocurrency that is different than the one funded user account, it's a possible place for laundering money. It's only realistic to do money laundering if withdrawals are easy, even with big withdrawal value and volume.

but does in cases of suspected fraudulent activity, so the platform is a level 2 no-KYC casino in general, regardless of how much the gamblers win or want to withdraw.

When there is term for KYC, with reasons to trigger that term and KYC action like suspicious activities, the casino is no longer a place for money laundering. Because people with small fund will no likely have need to launder money, while hackers with big funds will only want places with big volume and easy withdrawal policy as well as no wagering requirement from deposits.

[Cossyblack]

The concern from the past can’t just be remove, marketing can go a long way to bring attention to the brand. Transparency and how things are going to be handle will go a long way to stand out, the transparency towards going forward is goging to speck loader than promotions.

With this when users see the way old problems are being addressed it will be a great stand for their reputation than just the new name.

Since they have been changes in their management,they have also been improvement in how they have been addressing their customers handling feedbacks..however,their reputation is gradually building up,many people are beginning to trust them because of the way they have been transparent.

i believe that in due time, they can be able to resolve all complaints, gradually everything will be back to normal and their reputation in and outside of this forum would longer be questioned.

[tbct_mt2]

Since they have been changes in their management,they have also been improvement in how they have been addressing their customers handling feedbacks..however,their reputation is gradually building up,many people are beginning to trust them because of the way they have been transparent.

It's too soon to say anything like you want to say about improvement. They rebranded and came back, and there are open opportunities for them because their reputation was not actually too bad with an old brand. From that trust basement, it's not too hard for Jack.com to resolve that case and clean up everything but it's only possibility, and do that or not, it's their decision.

i believe that in due time, they can be able to resolve all complaints, gradually everything will be back to normal and their reputation in and outside of this forum would longer be questioned.

It's only chance for resolving the case, and getting trust back, and to best level but we will have to wait for their actions in coming future.

[EstherBtc]

Actually, it is very difficult to build a reputation of a platform but it is not very difficult to destroy that reputation. There was an allegation against them due to which many people are looking at them negatively. Since there is a lot of competition in the market and there are many platforms in this forum which have been here for several years with trust and those platforms are trusted by the users of this forum. While Jack.com has started its journey here in a new way, they have a report in the past so it will take some time for the users to trust them. When they continue to provide good service, they will be able to build their reputation again slowly. But I don't think the users of this forum trust them that much now.

My advice is that this new version of this rebranded casino should Focuse on trust and rebuilding reputation.

​Rebranding or changing a name only buys a little time as in the case of Jack.com.  The real test is how they handle payouts, disputes, and transparency over the next several months. If they are genuinely trying to turn a new leaf, consistent actions will speak a lot louder than any welcome package. Although welcome packages are still welcomed. 

[Chibit01]

There is no doubt that some people may find it difficult to trust them and some may never trust them again because of their past experience.  Jack.com on the other hand should have it at the back of their mind that they have a lot more than just words to offer right now they have to demonstrate through their actions, consistency and patience that they are genuinely committed to rebuilding the trust they once lost,  however i don’t have much to say right now but I wish them luck on their journey.

How bad was the trust of the casino damaged? Few scam allegations against them seem to have been resolved by the comeback representative, which I consider to be a bold step towards rebuilding trust. If they continue work without being biased, it's just a matter of time. Their experience with the old team will be long forgotten, it can only be easily referenced if they have somehow treat any player unfairly will their previous behaviour be pointed at.

[Silverstonez]

How bad was the trust of the casino damaged? Few scam allegations against them seem to have been resolved by the comeback representative, which I consider to be a bold step towards rebuilding trust. If they continue work without being biased, it's just a matter of time. Their experience with the old team will be long forgotten, it can only be easily referenced if they have somehow treat any player unfairly will their previous behaviour be pointed at.

It’s not that their reputation was badly damaged, but once their is a strong scam allegation against any casino that results in the casino’s official account receiving a negative rating,  especially from a reputable member of the forum, other forum users would automatically stop using that casino.  As I said earlier, despite resolving all their previous issues there are users who will not fully trust them, let alone using their platform. They should remain transparent, trustworthy and reliable to the customers and with time they will regain the people’s trust, I see they are already running a signature campaign on the forum which is a good thing.

[Finebone]

How bad was the trust of the casino damaged? Few scam allegations against them seem to have been resolved by the comeback representative, which I consider to be a bold step towards rebuilding trust. If they continue work without being biased, it's just a matter of time. Their experience with the old team will be long forgotten, it can only be easily referenced if they have somehow treat any player unfairly will their previous behaviour be pointed at.

I agree with you that at this stage of their rebranding, they should focus more on building back their trust among users, because as long as they can rewrite the wrong made by the former casino owners, they will gradually gain back their trust level, but things like this doesn't just happen overnight as most people may think, but as a matter of fact, it happens overtime by consistently paying out any users that won, and most importantly their customers support being really effective by attending to any problem their users may be going through, that way, their will not be a single distrust among users because it would be very clear that these guys really mean business.

[AGogi2003]

Since they have been changes in their management,they have also been improvement in how they have been addressing their customers handling feedbacks..however,their reputation is gradually building up,many people are beginning to trust them because of the way they have been transparent.

i believe that in due time, they can be able to resolve all complaints, gradually everything will be back to normal and their reputation in and outside of this forum would longer be questioned.

Sure that is a nice move from them, and I noticed that too, if they can continue like that, they will get back the trust, and they will have much customers that will always support them up in there project, when they continue treating and give feedback. The reason why many people are questioning them is that they have bad records in there previous platforms, and now they brought new one Jack.com, but since they says is the same, if they can do well and resolve there former issues, they will get full support and get good reputation.

[Franklyn-wood]

Since they have been changes in their management,they have also been improvement in how they have been addressing their customers handling feedbacks..however,their reputation is gradually building up,many people are beginning to trust them because of the way they have been transparent.

i believe that in due time, they can be able to resolve all complaints, gradually everything will be back to normal and their reputation in and outside of this forum would longer be questioned.

Sure that is a nice move from them, and I noticed that too, if they can continue like that, they will get back the trust, and they will have much customers that will always support them up in there project, when they continue treating and give feedback. The reason why many people are questioning them is that they have bad records in there previous platforms, and now they brought new one Jack.com, but since they says is the same, if they can do well and resolve there former issues, they will get full support and get good reputation.

Gaining back customers that have lost counts in the trust they have for them may not be easily replaced, but only if there are positive changes visible enough to convince the client that they are save then it will be a trying experience to if there ground about the site.
I am impressed about the changes observed and response and the feedback received from the team lately which shows that a lot of improvement has been made

[SuperBitMan]

I believe that this particular situation is somehow different from what you are talking about because in this case, many users did not trust them because of the actions of the former owners, but since these guys says they are new that they are willing to re-correct all the wrong done in the past by the former owners, it's best we give them time and a chance to prove that, because to win back the heart of those that came and left is even more difficult than to win the heart of those that are just coming for the very first time, so I believe that if they can be now doing the right thing, and equally rewrite their wrong done, by settling all the dispute they have in the past, almost every community members will regain back trust in them again, that's why they just have to be working in the right direction now, because with time, it's going to yield fruit.

Do they think that changing their name would make people trust them easily, changing to a new name won't make people to trust them quickly, it will definitely take time. See once trust is broken it's hard to win it back,the new  management may not be responsible for what the former did, but people will still look at them suspiciously, i equally believe that as long as they will remain  transparent, straightforward and do as you have mentioned above, they will win people trust back and the people who have left them could return to their casino.

Building back trust we only take time and I have seen that they are willing to build the trust even though it will take time.
They already have an ambassador, and that step they have taken shows how serious they are in making people to trust them and believe in them, they have also solved some cases in this forum. I don’t know if there is still any outstanding case that they have not attended to, I have not seen anyone yet.

I think they are already taking responsibilities of everything concerning there casino and this is how to become a reputable casino.
They have what it takes to become a great and reliable casino. Goodluck to them.

[Perfectbaby]

Building back trust we only take time and I have seen that they are willing to build the trust even though it will take time.
They already have an ambassador, and that step they have taken shows how serious they are in making people to trust them and believe in them, they have also solved some cases in this forum. I don’t know if there is still any outstanding case that they have not attended to, I have not seen anyone yet.

I think they are already taking responsibilities of everything concerning there casino and this is how to become a reputable casino.
They have what it takes to become a great and reliable casino. Goodluck to them.

You could be right but I must say that there are some casinos that would soiled their gambling site and would find it difficult to gain it back, not just that but because they have already initiated a shady activities which has already sank into people's minds, and even they would try everything to correct then it's still not possible for those who knows what trust is in the business line. And yes, they would make you believe that everything is fine but, you wouldn't know when they would target the general public again because they knew that there are people who wouldn't sink that into their mind continually. The bull run could be by the corner maybe they are looking for another means of accumulating for the market.

[SuperBitMan]

Building back trust we only take time and I have seen that they are willing to build the trust even though it will take time.
They already have an ambassador, and that step they have taken shows how serious they are in making people to trust them and believe in them, they have also solved some cases in this forum. I don’t know if there is still any outstanding case that they have not attended to, I have not seen anyone yet.

I think they are already taking responsibilities of everything concerning there casino and this is how to become a reputable casino.
They have what it takes to become a great and reliable casino. Goodluck to them.

You could be right but I must say that there are some casinos that would soiled their gambling site and would find it difficult to gain it back, not just that but because they have already initiated a shady activities which has already sank into people's minds, and even they would try everything to correct then it's still not possible for those who knows what trust is in the business line. And yes, they would make you believe that everything is fine but, you wouldn't know when they would target the general public again because they knew that there are people who wouldn't sink that into their mind continually. The bull run could be by the corner maybe they are looking for another means of accumulating for the market.

Yeah, however I don’t think there’s any casino that people have not accused of scam in this forum and outside this forum, all casino has been accused of scam. Some accusations are wrong why some accusations are true.
If a casino has been accused of something it is wrong for us to judge them immediately, the best thing to do is to wait and see if the casino is actually going to attend to the accusation and solve it.
If they can solve the case, then I see nothing wrong with that casino, where the problem lies is when the casino refuses to solve or listening to any accusation.

So far JACK.COM has actually attended to cases that they were accused of scam and that’s a good attitude from them and I won’t judge them. For some days now I have been using the casino and I have not had any issues with them and I’m not scared because I’m using only what I can afford to lose.

[Emeraldo]

Building back trust we only take time and I have seen that they are willing to build the trust even though it will take time.
They already have an ambassador, and that step they have taken shows how serious they are in making people to trust them and believe in them, they have also solved some cases in this forum. I don’t know if there is still any outstanding case that they have not attended to, I have not seen anyone yet.

You are right and that is what some project team do not know much about building their reputation and not allowing anything to stain their reputation. Almost all casinos on the forum have one or two disputes with their users and if those disputes can be resolved correctly, that shows that the team take their reputation seriously without waiting for angry users that will write pained words about their casino.

I think they are already taking responsibilities of everything concerning there casino and this is how to become a reputable casino.
They have what it takes to become a great and reliable casino. Goodluck to them.

If everything has been taken care without any issues left unresolved, that is good and better for them to continue their operation without any hindrance. Resolving disputes from users is an effective way to show sign of seriousness.

[Ruttoshi]

If they allow swapping from one cryptocurrency to another, and withdraw from a cryptocurrency that is different than the one funded user account, it's a possible place for laundering money. It's only realistic to do money laundering if withdrawals are easy, even with big withdrawal value and volume.

It's a norm for casinos to have instant swap exchange service and I don't think that will lead to money luandering because they have been regulated AML by the government and that's why you are to do KYC if you want to swap big amount of money so that, no one can come from nowhere, to use the casino for money laundering.

A NoKYC casino will still ask you for your documents for verification if you win big. Anything that involves the withdrawal of big amount of money will require KYC be it a NoKYC casino or not

[Finebone]

Yeah, however I don’t think there’s any casino that people have not accused of scam in this forum and outside this forum, all casino has been accused of scam. Some accusations are wrong why some accusations are true.
If a casino has been accused of something it is wrong for us to judge them immediately, the best thing to do is to wait and see if the casino is actually going to attend to the accusation and solve it.
If they can solve the case, then I see nothing wrong with that casino, where the problem lies is when the casino refuses to solve or listening to any accusation.

I don't take those that accuses a casino of fraud serious until their claims are backed with a valid evidence, and that is how I don't also take just the word of a casino, until they also brought an evidence to back up their claims, because most times some of these gamblers are bad losers or frustrated gamblers that may be just looking for who to blame for their failings, so they uses the opportunity to accuse the casino falsely, that is why when both parties comes with a valuable evidence, it's very easy to know where the problem or misunderstanding is coming from, but if the accuser have no evidence, no reasonable person will take his word serious.

So far JACK.COM has actually attended to cases that they were accused of scam and that’s a good attitude from them and I won’t judge them.

They have really done well so far in taking care of all they were accused of, so it shows that the new management is nothing compared to the previous one, which is a very good one for the image of the casino.

[BlackBoss_]

I don't take those that accuses a casino of fraud serious until their claims are backed with a valid evidence, and that is how I don't also take just the word of a casino, until they also brought an evidence to back up their claims, because most times some of these gamblers are bad losers or frustrated gamblers that may be just looking for who to blame for their failings, so they uses the opportunity to accuse the casino falsely, that is why when both parties comes with a valuable evidence, it's very easy to know where the problem or misunderstanding is coming from, but if the accuser have no evidence, no reasonable person will take his word serious.

Both sides, a casino and a user that have issue with each other, must bring evidence that back their claims. User can show things he has but casino and any company must comply with their ToS, Privacy terms and avoid publishing information about users as most as they can. Except if the user publicly says an agreement for a casino to publish such information, it's risky for the casino to do that.

But, let's be clear that it is not a reason for a casino to stay silent and don't reveal any information to the community, to show that they are right while the user broke ToS and lost the case.

Accusations from users, if don't have enough evidence, will be just Pending and even can be considered as possible invalid.

[Itz-prisigold]

Well, I just registered on Jack.com and saw the welcome bonus that they offer to only new players. I think you will get 100 free spins if you make a deposit of $50, and the welcome bonus got me interested because that's a pretty simple offer for a first time user who is just trying out their platform for the first time. Probably I will just to take advantage of this generous offer and see if I can get lucky with the free spins, let me see if I can get anything good from it.

[Pmalek]

<Snip>

Just make sure you read and understand all the rules of the welcome bonus. It's advertised as "wager free", but it isn't really wager free. The winnings from your free spins have to be wagered at least one time before you can withdraw. The same is true for your initial deposit that activated the bonus. You can only make that required wager on slot games, but not all of them. You have to wager your free spins bonus on the slot Hot Chilli Bells. Check out if you are allowed to play this game in your jurisdiction and if it loads before you claim the bonus. The terms don't mention an alternative game in case you can't play it. The maximum win from the free spins bonus is capped at $100.

Read all of the terms here:
https://jack.com/en/promotions/5061

[Rockson1]

I don't take those that accuses a casino of fraud serious until their claims are backed with a valid evidence, and that is how I don't also take just the word of a casino, until they also brought an evidence to back up their claims, because most times some of these gamblers are bad losers or frustrated gamblers that may be just looking for who to blame for their failings, so they uses the opportunity to accuse the casino falsely, that is why when both parties comes with a valuable evidence, it's very easy to know where the problem or misunderstanding is coming from, but if the accuser have no evidence, no reasonable person will take his word serious.

Of course, no one should be taken seriously on a mere claim, because these days people can be paid to paint peoples business black, so for an accusation to be solid, it should be established with a good evidence to tender, as much we know that there are untrusted casinos that are busy looking for players to scam, there are also players that have dirty mindset either because they are paid by competing casinos to rubbish their competitors or the have uterior motives which is best known to them, but whichever way, there should be substantial proof of whatever claim that may arise whenever.

[Tetu100]

You could be right but I must say that there are some casinos that would soiled their gambling site and would find it difficult to gain it back, not just that but because they have already initiated a shady activities which has already sank into people's minds, and even they would try everything to correct then it's still not possible for those who knows what trust is in the business line. And yes, they would make you believe that everything is fine but, you wouldn't know when they would target the general public again because they knew that there are people who wouldn't sink that into their mind continually.

There is one specific thing about trust is that once it is scattered or been ruined for any reason or maybe something bad has happened in the past and for that reason people lost trust on you , it take years or even sometimes becomes very impossible to regain back and that's the more reasons we shouldn't joke with it. I can see all their effort they are putting to fix things back and hopefully things will bounce back to normal. The only thing is for them to take it slow, humans are the most delicate set of creatures to deal with and it is only time alone that can determine their fate at this very phase of their business and how far they can attain again.