I ask for your help.
On January 25th, I found out that my account was not allowed to be registered. There was 2 factor authorization. Well, I think, maybe a bug, I'll come tomorrow. The next day all the same. Clicked on the password recovery link, I was kindly asked to check the mail.
I waited all day, silence. Wrote in support of
support-ru@nicehash.com, I was told:
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Hello! To successfully log into your account, you need to change the password, because the old one is not secure, so if you have activated 2FA, you should activate it again after logging in to your personal account. A letter can come not immediately, but for some time up to several hours. If you did not receive an email to your mail, check the Spam folder, as well as the mail filtering settings, then try again. If you received the letter, copy the received link without "https: //" paste it into the address bar of your browser, go to it and follow the instructions.
Currently, our internal system is experiencing problems with some email service providers (Yahoo, Hotmail, Mail.ru, ...). A letter with a link to reset your password may not arrive or arrive late, the link may be out of date, in that case, try to request the letter again.
This is a problem with e-mail. Due to the more than usual number of emails sent from the NiceHash domain, some email providers cancel our emails. We are actively working to resolve this and hope that the problem will soon disappear.
Now there is a lot of traffic, and there are delays on all e-mail servers. The problem should be resolved throughout the day.
Thank you for your patience and support!
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Again I reset the password, I waited ... There's nothing. In the spam folder is also empty.
Again wrote in support of
support-ru@nicehash.com, I was told:
> Perhaps you are looking for a letter in another mail?
But half a year the letters came with a confirmation of the withdrawal, with different codes. Everything was OK.
I ask to help!
