TECHNOBIT support tread + customer feedback

[Zich]

With a passive hub you mean a hub without external power supply?Then I'll have to order a new 13 port one and not use the power adapter so if that is the case we will have to wait a few days before i have the new hub.

There is nothing wrong with powered USB HUB. You only nedd to use some power supply that the miner use.
Do not use the bundled power supply.

For USB HUB, use USB hub that using Multiple Transaction Translator (MTT) chips

[1714114106]

1714114106

[1714114106]

1714114106

[1714114106]

1714114106

[1714114106]

1714114106

[PaulLaughton]

Has my order WDCXLFPXA been shipped yet? I placed this order for a HEX16E on the 4th of August, was told about the problems with it and it should be shipped at the end of September. Since then, nothing, not even an reply to my emails. My previous orders arrived ok so why not this one? I want my miner.

Your order + compensation will be out of the door tomorrow

Thanks, can you let me have the tracking number

Still waiting for that tracking number

Aren't we all...

No, i am not

Lucky you

Wow, I've been given a new tracking number and the couriers have picked it up today. I might even get my miner by Christmas!

You will for sure .
And the package contains a small surpise

The package arrived today, and yes it did contain a surprise, three HEX16E boards arranged in a square tube with a fan at the end, a bit like the HEX4RBox. Got them all running nicely with a Pi as controller.
Many thanks for the extra boards and I love the arrangement, it makes it much easier to manage airflow than having the boards stacked.

[marto74]

Just one thing run it @ about 300/840

[PaulLaughton]

Just one thing run it @ about 300/840

I've hacked together cables to run all three from a single psu, using all the 12v lines from all the unused sata and peripheral cables to gain the extra pcie cables it needed. I've had it running for a while at that setting without getting too hot.

I had problems with the raspberry pi not detecting all of the miners at the same time (each worked individually) and some of the other usb devices working erratically when all were connected via one hub, so I swapped that for a powered hub which improved things except still only detecting two miners, connecting the miners via a second powered hub fixed it.

[Zich]

Just one thing run it @ about 300/840

I've hacked together cables to run all three from a single psu, using all the 12v lines from all the unused sata and peripheral cables to gain the extra pcie cables it needed. I've had it running for a while at that setting without getting too hot.

I had problems with the raspberry pi not detecting all of the miners at the same time (each worked individually) and some of the other usb devices working erratically when all were connected via one hub, so I swapped that for a powered hub which improved things except still only detecting two miners, connecting the miners via a second powered hub fixed it.

What kind of USB HUB?
You need to find USB hub that use MTT chips. STT chip can't work fine.
There are many cheap powered usb hub that use MTT chips.

[PaulLaughton]

Just one thing run it @ about 300/840

I've hacked together cables to run all three from a single psu, using all the 12v lines from all the unused sata and peripheral cables to gain the extra pcie cables it needed. I've had it running for a while at that setting without getting too hot.

I had problems with the raspberry pi not detecting all of the miners at the same time (each worked individually) and some of the other usb devices working erratically when all were connected via one hub, so I swapped that for a powered hub which improved things except still only detecting two miners, connecting the miners via a second powered hub fixed it.

What kind of USB HUB?
You need to find USB hub that use MTT chips. STT chip can't work fine.
There are many cheap powered usb hub that use MTT chips.

It doesn't specify on them what chips the hubs use. One is of the Pi Hut's own brand, the other branded Cerulian from Maplin, both are 7 port with 2 amp supplies (though I have both powered by the ATX PSUs that power the miners). The way it behaved seemed to be down to lack of power on the USB bus rather than incompatible hardware as when I added the second powered hub, everything worked. As I am typing this I have 3 HEX16Es, a HEX8A1 and a Gridseed Dualminer all connected to the same Pi, all running stably using cgminer.

[Zich]

............

It doesn't specify on them what chips the hubs use. One is of the Pi Hut's own brand, the other branded Cerulian from Maplin, both are 7 port with 2 amp supplies (though I have both powered by the ATX PSUs that power the miners). The way it behaved seemed to be down to lack of power on the USB bus rather than incompatible hardware as when I added the second powered hub, everything worked. As I am typing this I have 3 HEX16Es, a HEX8A1 and a Gridseed Dualminer all connected to the same Pi, all running stably using cgminer.

Yes, most of manufacture never include that information. I always ask them before buying  
It's better to use same power supply with the miner.

[CH]

Update: Since 9th December I can see a decrease in performance of about 300 GHs

[Zich]

To all of my friends here, merry christmas & happy new year 2015

[WiWi]

Same to ya all

[soulistyce]

Tecnobit i would like to know when will my miner be shipped ?!, ive order a week ago, order OTSRBRRVW from soulistyces@gmail.com

[CH]

Update: All miners down. Except one or two. From about 3 TH/s a few days ago to around 360 GH/s right now.

[canemore]

I would love to write a review for the 2hex8m but I'm still waiting for my 2 to arrive ordered in December pre production batch. To this day I've had promise after promises from Martin when I have phoned, but much to my dismay I'm 606 euros down no miners and not much more to say really.
I'd just like my money back now so I can buy myself something useful like a bike
peace all
Mike

[soulistyce]

im waiting for my 2hex4m since 9 january and i order more 3x hex4m on 4 february and they said they would send it today but looks like they didnt....hope they send it soon...
technobit has good quality but they take to long to ship the miners, i realy dont know if i should order more or go for some antminers 

[Unblock64]

I also ordered the goods from TECHNOBIT 2.5 A longer 3 day like no one did not report to the timing will be sent. I thought that it was certified shop. :-(

[TeQ99]

Hmmm Marto is very quiet.. 

[jekecoin]

They don't send the miners

[marto74]

Hi,All,
We are very sorry about some delays and lack of communication last month.
We just moved to new own premises and as far we moved together with our custom machined parts shop it took some extra time and effort.
more than 50pcs  3 tons+ machines were moved.
It is finally over .
Starting tomorrow morning our support Vesi is back online and all questions and requests will be addressed as fast as possible.
Please if you want a refund or did not get your order yet, just send us a reminder to : office@technobit.eu

Our design team is working on a device for recuperation of the mining gear heat back to electrical power.
Our estimation shows that up to 40% energy cost savings can be achieved.
Also our solo pool tbdice.org is going to get new updates

With some of you I discussed this over mail or phone
Again sorry for the inconvenience and thank you in for the patience and  understanding

Martin
CEO Technobit.eu

P.S. RED letter posts will be removed from this tread

[jekecoin]

Hi,All,
We are very sorry about some delays and lack of communication last month.
We just moved to new own premises and as far we moved together with our custom machined parts shop it took some extra time and effort.
more than 50pcs  3 tons+ machines were moved.
It is finally over .
Starting tomorrow morning our support Vesi is back online and all questions and requests will be addressed as fast as possible.
Please if you want a refund or did not get your order yet, just send us a reminder to : office@technobit.eu

Our design team is working on a device for recuperation of the mining gear heat back to electrical power.
Our estimation shows that up to 40% energy cost savings can be achieved.
Also our solo pool tbdice.org is going to get new updates

With some of you I discussed this over mail or phone
Again sorry for the inconvenience and thank you in for the patience and  understanding

Martin
CEO Technobit.eu

P.S. RED letter posts will be removed from this tread

at the end some news, thanks marto, I'm going to send now a message.

[Zich]

..............

Our design team is working on a device for recuperation of the mining gear heat back to electrical power.
Our estimation shows that up to 40% energy cost savings can be achieved.
......
Martin
CEO Technobit.eu

P.S. RED letter posts will be removed from this tread

Very Interesting. Looking forward for the result