TECHNOBIT support tread + customer feedback

[jekecoin]

Hi, jekecoin,

Have you read the "terms and conditions of use" on their site yet, or not?
If not, that's not bad.
You can do that here now.

Quote from their terms and conditions:

Refunds can be made if We are late on the stated shipping period. Before that orders are not refundable.

So, very simple thing : If you should get the Miner , send it back unopened and then ask for a refund.
Reason: the extremely late delivery. ( Unfortunately, I am just a bit short of money (I have to pay my lawyer) , otherwise I would take your Miner(s). ) ;-)


[/quote]

ORDER REFERENCE   DATE   TOTAL PRICE   PAYMENT:   STATUS   INVOICE   
DIFSRTQII   2014-12-21   208,30€   PD PayPal + Extra Fee   Payment accepted   Invoice PDF   details  Reorder

No, I don't get my miners, the miners goint to send the 29 septembers 7 days only

[soulistyce]

Hi Martin, already send an email but no reply yet,
have you send my two orders together like i ask to,
on site only the 2hex4m is showing shipped, the 3x hex4m i order are showing being process,
you said every delay order is going to be send this week,
were they send or how mutch long have i got to wait for them???
soulistyces@gmail.com
hugo fernandes
Portugal
order THIFVNNBU and OTSRBRRVW

[marvingateway]

Short info:
My order UTQOEADJB is since yesterday also on "Preparation in Progress" status.
But I keep my promise. It is not yet Monday 2015-02-23 9:01 UTC/GMT .
Maybe the guys from Technobit have simply not done in time to enter the appropriate data in the website.
Finally they had to grab a lot of packages.
I just hope for them , which they did that.

Tomorrow we will know that.

[Unblock64]

2015-02-21 11:35:56    Preparation in progress

but no tracking number and when I asked him 6 times ...
Tomorrow when not tracking number so no blah blah but I will ask money back

[marvingateway]

2015-02-21 11:35:56    Preparation in progress

but no tracking number and when I asked him 6 times ...
Tomorrow when not tracking number so no blah blah but I will ask money back

I agree with you 1000%.
If I do not have tracking id tomorrow, then they have squandered their last chance.
If you want it, then I write here or in the other thread about how what my lawyer said.
It 's enough energy once when one bears the cost.
When I think of it, we do it better then via PM.




+++UPDATE+++UPDATE+++UPDATE+++

My order is shipped!
Since 15:11 today i have a Tracking-ID.
My package is either still ready for collection of technobit.eu or in the storagehouse of the local parcel service.
The packet number is not yet registered in any case.
But this is not surprising.
These will change over the course of tomorrow.


Ok, Martin, I would say: You have kept your promise from friday.

+++UPDATE+++UPDATE+++UPDATE+++

[Unblock64]

2015-02-22 14:51:23    Shipped

My order status ...
I'll see tomorrow when I will follow package ... Then I'll believe in impossible 

[soulistyce]

my order THIFVNNBU still says Preparation in progress 
if it stays this way i want my refund 

[marvingateway]

Hi Martin, already send an email but no reply yet,
have you send my two orders together like i ask to,
on site only the 2hex4m is showing shipped, the 3x hex4m i order are showing being process,
you said every delay order is going to be send this week,
were they send or how mutch long have i got to wait for them???
soulistyces@gmail.com
hugo fernandes
Portugal
order THIFVNNBU and OTSRBRRVW

my order THIFVNNBU still says Preparation in progress 
if it stays this way i want my refund 

May be they have send your two orders together in only one parcel.
If you want to be absolutely sure, then you must waiting until your package is arrived to you.
Of course, you can already do something before your parcel is arrived, but you have to pay all the costs of that with no chance of refund.
In my case these are about 120.- Euros, which the lawyer for the informations required.
(Great hourly rate. The advice has lasted only 15 minutes. I do not begrudge him. The guy is real great.)
If anyone would like to share these costs , here is my BTC-address: 1P9x6zR8txmr5dpAHg5TErECZhFQtZnwHG (Even the smallest amounts are welcome)

I would ask you to wait for your parcel.
When no 5 Miners in the parcel, do what I wrote in the other thread.
If you need more Supports, send me a PM.

[marvingateway]

Interim Summary:
(I want to know if we're all on the same point. )

The deadline set by us has passed.
For my part I have received a shipment ID from technobit.eu.
But this ID I cant confirm , neither at DPD nor at Speedy.
I'm waiting on this day , in the course of the day I 'm going to try several times to confirm the shipment ID.
Has anyone not received a shipment ID except soulistyce?
Can anyone confirm his shipment ID? 

[Zich]

Interim Summary:
(I want to know if we're all on the same point. )

The deadline set by us has passed.
For my part I have received a shipment ID from technobit.eu.
But this ID I cant confirm , neither at DPD nor at Speedy.
I'm waiting on this day , in the course of the day I 'm going to try several times to confirm the shipment ID.
Has anyone not received a shipment ID except soulistyce?
Can anyone confirm his shipment ID? 

You can ask speedy about the tracking id from: http://www.speedy.bg/begin.php?page=spd_Opinions&lang=en

[Qeu]

Fair enough.
Again thank you all for the patience and understanding.
We are packing @ the moment .
Just a note : DPD representative here Speedy is accepting sendings in saturday until 14:00

Yes, you said the same 10 days back, you would ship my 8 repaired boards "tomorrow", and still nothing shipped. And that's 5 weeks after you receiving them and saying you would ship them back "in a few days". Empty words, as always.

[marvingateway]

...
You can ask speedy about the tracking id from: http://www.speedy.bg/begin.php?page=spd_Opinions&lang=en

I have  an answer from speedy.bg:

Hello Dear Customer,

 

This is the local reference number in Bulgaria.

This parcel has been collected today so it will have tracking number tomorrow. It leaves Bulgaria like all international parcels – on the next working day after it is collected.

You can contact us again tomorrow via email – international@speedy.bg to provide the tracking number.

Have a nice day!

 

Пoздpaви,

 

Maгдaлeнa Шишкoвa

Oтгoвopник мeждyнapoднo звeнo

CПИДИ AД

Teл. 0 7001 8001

[Unblock64]

2015-02-23 18:26:27    Courier Pick-up    SOFIA

 

[Zich]

...
You can ask speedy about the tracking id from: http://www.speedy.bg/begin.php?page=spd_Opinions&lang=en

I have  an answer from speedy.bg:

Hello Dear Customer,

 

This is the local reference number in Bulgaria.

This parcel has been collected today so it will have tracking number tomorrow. It leaves Bulgaria like all international parcels – on the next working day after it is collected.

You can contact us again tomorrow via email – international@speedy.bg to provide the tracking number.

Have a nice day!

 

Пoздpaви,

 

Maгдaлeнa Шишкoвa

Oтгoвopник мeждyнapoднo звeнo

CПИДИ AД

Teл. 0 7001 8001

I miss Magdalena 
I bugged her everyday asking for my shipping 

[marvingateway]

.....
I miss Magdalena 
I bugged her everyday asking for my shipping 

If you could thereby be sure that your package is really on the way to you, then it has yet its purpose fulfilled. 

[Zich]

.....
I miss Magdalena 
I bugged her everyday asking for my shipping 

If you could thereby be sure that your package is really on the way to you, then it has yet its purpose fulfilled. 

She refuse to give the real tracking number, which is DHL tracking number 
She said that she doesn't mind if i mail her every days   

[marvingateway]

.....
I miss Magdalena 
I bugged her everyday asking for my shipping 

If you could thereby be sure that your package is really on the way to you, then it has yet its purpose fulfilled. 

She refuse to give the real tracking number, which is DHL tracking number 
She said that she doesn't mind if i mail her every days   

Maybe she is paid by answered requests (Mails).
Who knows?!?
My parcel is certainly on the way and I'm happy.
With the money, which now gets to the lawyer, I could have bought another miner.
But, who wants the one has to like the other.
And thats ok so.
Last year I lost enough money due to con firms. I'm just thinking to pmtocoins , cryptorush etc.
I do not have said, that's technobit.eu is a con company to.
And i never will say that.
But, it spoke very much things for this point.

Now everything is fine and I look forward to my "new" miner.


 

[Unblock64]

Today it's a nice surprise that I ordered arrived miner HEX4M from TECHNOBIT.
But my joy vanished when I opened the box. I smelled the smell of burning hardware.
The device was stained with greasy dust ...

A few pictures ...

[marvingateway]

Well this looks very interesting.
I'm shocked.
This seems to be a never-ending story with technobit.eu.
I would pack up everything and send it back.
The return shipping costs naturally has to pay the recipient , of course.
Make a request to technobit for return shipment (RMA) quickly.
Finally you have 1 year warranty.
At the same time you should cancel your order with reference to Directive 97 /7 / EG.
You have this right of retraction/revocation. The deadline for this is regular 14 days after you have received your order.

Impudence.
Used is one thing, defective entirely something different.
And this miner is definately not fully functional.


At the moment my package is still in Austria, but could come tomorrow.
I will see then, what a "funny surprise" technobit.eu has reserved for me.
I'll be back here if my package has arrived.

[jekecoin]

Wow, Unblock64 that's a horror history, I'm waiting my refund...