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Author Topic: Genesis-mining.com || World's leading hashpower provider!  (Read 381970 times)
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Zeta0S
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March 02, 2015, 09:12:24 PM
 #2621

Well its been well over 48 hrs since got the contract and got 0 so far ??
Did you bother to check the FAQ? You can find answers under "When do I get my payout"
Well actually i did , but didn't see that question , buggers me but it has been well over 48 hrs so i have sent them a ticket , thats for your help to direct me to the right question!!

Hello BITDV,

Our payouts are done as routinely as always. No delay or any kind of anomaly. Did you contact the support? Is everything clear now on your side?

Your Genesis Mining Team

Have you made your payment today? Over 24 hrs since last payment...

My last payments, sure Genesis Mining will make some tonight  Smiley




Get a HUGE 3% discount with promo code: MOON @ Genesis Mining
https://www.genesis-mining.com
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1513090959
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TrueCryptonaire
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March 02, 2015, 09:36:23 PM
 #2622

Well its been well over 48 hrs since got the contract and got 0 so far ??
Did you bother to check the FAQ? You can find answers under "When do I get my payout"
Well actually i did , but didn't see that question , buggers me but it has been well over 48 hrs so i have sent them a ticket , thats for your help to direct me to the right question!!

Hello BITDV,

Our payouts are done as routinely as always. No delay or any kind of anomaly. Did you contact the support? Is everything clear now on your side?

Your Genesis Mining Team

Have you made your payment today? Over 24 hrs since last payment...

My last payments, sure Genesis Mining will make some tonight  Smiley





I got it, thank you!
galdur
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March 02, 2015, 11:06:38 PM
 #2623

As BTC rises this becomes much more attractive.

0.25 TH/s, 0.448 BTC

Does anyone have a discount code ?

Zeta0S
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March 02, 2015, 11:50:57 PM
 #2624

As BTC rises this becomes much more attractive.

0.25 TH/s, 0.448 BTC

Does anyone have a discount code ?
MOON
or
MARS

Depends were you want to go ;-)

Get a HUGE 3% discount with promo code: MOON @ Genesis Mining
https://www.genesis-mining.com
galdur
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March 02, 2015, 11:52:50 PM
 #2625

All right, thanks. It´s in my sights.

Zeta0S
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March 03, 2015, 12:04:46 AM
 #2626



I was thinking, what do this guy know what we do not know?
He upgrade just before the resent bitcoin uptrend.


Get a HUGE 3% discount with promo code: MOON @ Genesis Mining
https://www.genesis-mining.com
galdur
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March 03, 2015, 12:15:56 AM
 #2627

Well, I don´t trust this uptrend THAT much yet. Remember too well mid Nov. 450 to mid Jan. 170. But it has looked fairly healthy for 45 days now. If it gets over 300, preferably to 350 and holds that or better for a few weeks I´ll be getting bullish.

Gh0stG
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March 06, 2015, 09:20:07 AM
 #2628

i recently bought .25 Terrahash but want to cancel the order since it was the wrong amount and for other personal reasons. I've opened support tickets but received no response from you. I read that a 10 dollar processing fee will be deducted and etc which I'm fine with but haven't received a response from you guys at all. is there a better way to get in contact with you or get this sorted?



-Gh0stG
Marco Krohn (GM)
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March 06, 2015, 10:39:36 AM
 #2629

i recently bought .25 Terrahash but want to cancel the order since it was the wrong amount and for other personal reasons. I've opened support tickets but received no response from you. I read that a 10 dollar processing fee will be deducted and etc which I'm fine with but haven't received a response from you guys at all. is there a better way to get in contact with you or get this sorted?



-Gh0stG

Please send me a pm with the ticket number.

Cheers, Marco
blto83
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March 06, 2015, 03:03:39 PM
 #2630

Hello genesis mining i have ordered 0.05 TH/s  and said deposit 0.092 btc to the adress asked i did the deposit and i waiting till now 36 hours later and my sha 256 hashrate is still 0, i did also contact support and no reply from them, can i have a reply from you Huh
Genesis-Mining
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March 06, 2015, 03:18:31 PM
 #2631

Hello genesis mining i have ordered 0.05 TH/s  and said deposit 0.092 btc to the adress asked i did the deposit and i waiting till now 36 hours later and my sha 256 hashrate is still 0, i did also contact support and no reply from them, can i have a reply from you Huh


Hey blto83,

Our support team is working full speed to process support tickets as fast as possible. Please pm me with your ticket number in case we really have missed it. Otherwise you can be sure there is someone coming back to you to reply very soon.

Your Genesis Mining Team

Gh0stG
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March 06, 2015, 07:06:32 PM
 #2632

i recently bought .25 Terrahash but want to cancel the order since it was the wrong amount and for other personal reasons. I've opened support tickets but received no response from you. I read that a 10 dollar processing fee will be deducted and etc which I'm fine with but haven't received a response from you guys at all. is there a better way to get in contact with you or get this sorted?



-Gh0stG

Please send me a pm with the ticket number.

Cheers, Marco

http://gyazo.com/ede1e5e0529615588bace455d5a0d04c or http://i.gyazo.com/ede1e5e0529615588bace455d5a0d04c.png

i used this to contact you. I'm not sure as to where to find a ticket number?

ZorroPai
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March 06, 2015, 07:15:04 PM
 #2633

Hi Zeta,

how did you manage to get a 3% discount code?

I would also like to have my discount code upgraded.  Grin

Here is the most customerfriendly faucetrotator: TinaRotator.com
Buy BTC, ETH, Dash and LTC @ BitPanda.com
Gh0stG
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March 07, 2015, 07:39:31 AM
 #2634

Been over 24 hours since I clicked contact support and explained my situation to you guys and have received absolutely no response from you whatsoever........ You guys scammed me?
birdcat90
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March 07, 2015, 09:37:26 AM
 #2635

wow, my payout now increased from 6k to 14 k

this look like GM on recovery...cmon Gm i know you can do it...lol

<a href="http://www.freebiebitcoin.com">Earn free bitcoin</a>
Michael (GM)
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March 07, 2015, 10:49:29 AM
 #2636

Been over 24 hours since I clicked contact support and explained my situation to you guys and have received absolutely no response from you whatsoever........ You guys scammed me?

Gh0stG, If you fill out that form you showed, and submit it, then a ticket will be created and you will be emailed details of that ticket, including ticket number. Please supply us with that ticket number, because I can't find any request on your email address. I can find an order, but no tickets. Or please try again. You might also create a new ticket by going here if the contact form does not work for you: http://genesismining.freshdesk.com

But why cancel because of the wrong amount of hashrate? You can add all the hashrate you want to your account. You will have separate contracts for each order but you can manage all associated hashrate as if it were one.



wow, my payout now increased from 6k to 14 k

this look like GM on recovery...cmon Gm i know you can do it...lol
Awwww, why GM on recovery? The quality of our service has never changed. The amount of payout depends a lot on external factors such as Bitcoin value, difficulty, luck, etcetera. Obviously we do not have control over those. But we do have control over the mining part, and we do a very good job at that, which is the service we offer. You know we can do it because we have been doing it. Always.
galdur
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March 07, 2015, 04:39:50 PM
 #2637

wow, my payout now increased from 6k to 14 k

this look like GM on recovery...cmon Gm i know you can do it...lol

The payout decreased by like 10% for mining days 4 and 5th March. Wonder what that´s about. BTC was pretty stable so it can´t be that.

TrueCryptonaire
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March 07, 2015, 06:19:40 PM
 #2638

wow, my payout now increased from 6k to 14 k

this look like GM on recovery...cmon Gm i know you can do it...lol

What payout are you talking about? I have not received any payout today. Usually by now the payouts should have been sent.
IanFoxley
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March 07, 2015, 07:14:01 PM
 #2639

wow, my payout now increased from 6k to 14 k

this look like GM on recovery...cmon Gm i know you can do it...lol

What payout are you talking about? I have not received any payout today. Usually by now the payouts should have been sent.

No payouts for me either but as theres a few hours left in the day yet, it is not late just yet.
Their payouts are in UTC time I believe and it is just 7:14pm UTC as I am writing this out.

Gh0stG
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March 07, 2015, 09:00:37 PM
 #2640

Been over 24 hours since I clicked contact support and explained my situation to you guys and have received absolutely no response from you whatsoever........ You guys scammed me?

Gh0stG, If you fill out that form you showed, and submit it, then a ticket will be created and you will be emailed details of that ticket, including ticket number. Please supply us with that ticket number, because I can't find any request on your email address. I can find an order, but no tickets. Or please try again. You might also create a new ticket by going here if the contact form does not work for you: http://genesismining.freshdesk.com

But why cancel because of the wrong amount of hashrate? You can add all the hashrate you want to your account. You will have separate contracts for each order but you can manage all associated hashrate as if it were one.



wow, my payout now increased from 6k to 14 k

this look like GM on recovery...cmon Gm i know you can do it...lol
Awwww, why GM on recovery? The quality of our service has never changed. The amount of payout depends a lot on external factors such as Bitcoin value, difficulty, luck, etcetera. Obviously we do not have control over those. But we do have control over the mining part, and we do a very good job at that, which is the service we offer. You know we can do it because we have been doing it. Always.


Now the new site you gave me works with tickets and actually sends an email out saying a ticket was created. Here is the ticket number.  Ticket ID - 6686.

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