Is anyone else having issue with CLOAK withdrawals (or any type of withdrawal for that matter) from Crypsty? I attempted to withdraw my coins from Crypsty 16 days ago.. Is there anything you guys would recommend?
Here has been my interaction with Crypsty Support on the CLOAK coins I have yet to receive from them..
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Dear Crypsty Support,
I have sent 3915.43670309 CLOAK to the following address (C6mxxRvHXubtk6Quv2DqK4HRYP6BkGGVUD) and have yet to receive the Cloakcoins. Please advise.
CloakCoin C6mxxRvHXubtk6Quv2DqK4HRYP6BkGGVUD 3915.43670309 CLOAK Yes 2014-07-12 19:44:52
Processed TrxID: 7e86fd2ede261207814ba7dfa0fcc4e42eee5a7b7ee31cd6546b740efa445fc7 @ 2014-07-12 19:48:04
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said 16 days ago
Currently CLOAK is offline for maintenance and you will not be able to view balance, withdraw or deposit until CLOAK returns. Please know that your coins are safe, and CLOAK should be returning soon.
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said 15 days ago
The wallet is now back online.
I have escalated this ticket to our tech support team. Please be patient as our tech support team must respond in order of tickets received. Please let me know when your withdrawal has gone through.
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said 13 days ago
Thank you kindly for your patience and understanding.
I apologize for the delay in response of your ticket.
i already sent a request to resend your Cloak withdrawal
since it was send to a forked chain.
I'll keep this ticket open so I can update you once they resent it.
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