I am having a bad experience with the mining. Got my one and only payout on 6th of August, no any payout there after. No replies to the support ticket. Feel's like it's all collapsing.
I can tell you for sure, they are not collapsing. The miners are mining coins, and payouts are every two days (just got one).
On 12 August I made a visit to one of there mining locations, check out my teaser video:
https://youtu.be/vSzxhevoUJc(Will upload the full video in a day or so)
About your Payments, Can you tell me the amount of hashpower you have?
Of example if you have 0.2 TH/s SHA256, the payouts will be hold until it`s larger be course of the fees.