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Theb
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February 01, 2018, 02:58:08 AM |
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I see this thread has clearly become a topic of people with little to nothing to do in life but to talk about what ifs. Let's talk about real issue how FJ support needs better training...
A better training like? I had been using FJ for more than a year now. I had some delayed withdrawals but for me support are working as it is. They are very prompt on answering the queries and they deliver whenever they said that it will be processed once their support technical team are online. Aside from that, I have no issue with their system. I do not know about your experience, care to elaborate yours? At what part do you want them to improve? I mean their live support works 24/7 and replies are always fast. And based from my personal experience the support always give the best answers for their members. Now I am assuming that you didn't like their answer or the problem will take a while to be solve, but for you to understand it is out of their power as they are only customer service and certain problems go to certain departments of FortuneJack so you must understand that patience is what you need during those times. |
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Bitinity
Legendary
 Offline
Activity: 3234
Merit: 1316
Top-tier crypto casino and sportsbook
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February 01, 2018, 03:34:13 AM |
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1. Do you guys ever respond in support? Never get a reply after multiple inquiries over weeks.
Of course they will respond you, use the live chat when they are online for faster respond. PM david is an alternative to get faster answer. 2. Do bonuses not count when depositing LTC? Never got my bonuses now none are listed for my account anymore.
Afaik bonus is only for btc, unless there is a special bonus for the altcoin like the dogecoin special bonus some time ago. 3. Do you care if I use a VPN? Will I have any problems making a withdrawal?
I dont think you will get a problem on withdrawal, when you change an IP then you'll be asked to verify the withdrawal by email to prove that you are the real owner of the account. |
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coinermang
Newbie
Offline
Activity: 19
Merit: 1
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February 01, 2018, 04:06:37 AM |
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1. Do you guys ever respond in support? Never get a reply after multiple inquiries over weeks.
Of course they will respond you, use the live chat when they are online for faster respond. PM david is an alternative to get faster answer. 2. Do bonuses not count when depositing LTC? Never got my bonuses now none are listed for my account anymore.
Afaik bonus is only for btc, unless there is a special bonus for the altcoin like the dogecoin special bonus some time ago. 3. Do you care if I use a VPN? Will I have any problems making a withdrawal?
I dont think you will get a problem on withdrawal, when you change an IP then you'll be asked to verify the withdrawal by email to prove that you are the real owner of the account. Thank you |
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iluvbitcoins
Legendary
Offline
Activity: 2198
Merit: 1150
Freedom&Honor
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February 01, 2018, 10:06:59 PM |
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1. Do you guys ever respond in support? Never get a reply after multiple inquiries over weeks.
Of course they will respond you, use the live chat when they are online for faster respond. PM david is an alternative to get faster answer. 2. Do bonuses not count when depositing LTC? Never got my bonuses now none are listed for my account anymore.
Afaik bonus is only for btc, unless there is a special bonus for the altcoin like the dogecoin special bonus some time ago. 3. Do you care if I use a VPN? Will I have any problems making a withdrawal?
I dont think you will get a problem on withdrawal, when you change an IP then you'll be asked to verify the withdrawal by email to prove that you are the real owner of the account. Thank you Also note that you have to manually activate the bonuses before depositing. They aren't automatic. |
Looking for a signature campaign.
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milewilda
Legendary
Offline
Activity: 3304
Merit: 1156
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February 01, 2018, 10:17:51 PM |
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I see this thread has clearly become a topic of people with little to nothing to do in life but to talk about what ifs. Let's talk about real issue how FJ support needs better training...
Not an issue for me, the support staff sometimes doesnt know because the tech team is handling it but in the end they always deliver their promise. Yes it takes some time for them but so far they have delivered every promise . They dont need better training , they just need more people to handle it thats all I dont think so which they dont really need even more people on handling sites issues. They can still able resolve on possible issues occur ahead. Maybe but they are really one of the biggest site right now so extra few people handling the stuff wont hurt them. Sometimes it is much slower than what you expected probably because of the busy hour so hiring more people could be better i see people same names win 'luckyjack' several times same names each day how possible that?
You can if you are lucky enough, it is totally random. I have seen someone won like twice in a row when it was in the earlier stages when it started Yes they are actually on of the biggest on this gambling industry but adding more people would entirely depending on their decision. If their support can still handle it up then theres no need to add up and talking adding more people would be adding to expenses which would really decrease on profits and as a business we would really minimized that thing no matter what.They are still capable in terms with their support. |
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serjent05
Legendary
Offline
Activity: 3038
Merit: 1280
Get $2100 deposit bonuses & 60 FS
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February 02, 2018, 06:31:21 AM |
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I see this thread has clearly become a topic of people with little to nothing to do in life but to talk about what ifs. Let's talk about real issue how FJ support needs better training...
Not an issue for me, the support staff sometimes doesnt know because the tech team is handling it but in the end they always deliver their promise. Yes it takes some time for them but so far they have delivered every promise . They dont need better training , they just need more people to handle it thats all I dont think so which they dont really need even more people on handling sites issues. They can still able resolve on possible issues occur ahead. Maybe but they are really one of the biggest site right now so extra few people handling the stuff wont hurt them. Sometimes it is much slower than what you expected probably because of the busy hour so hiring more people could be better i see people same names win 'luckyjack' several times same names each day how possible that?
You can if you are lucky enough, it is totally random. I have seen someone won like twice in a row when it was in the earlier stages when it started That guys is really lucky, I have not won a single luckyjack ever since. I tried to claim it when I login and boom... site said to try again  . So I keep on logging in and try to claim that luckyjack slot hopefully I would be the chosen to claim that prize one day. Though I did not question the randomness of the pick of that luckyjack. I believe it is all random. There is no point of FJ fixing that log in bonus event.  |
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BTCevo
Legendary
Offline
Activity: 1834
Merit: 1008
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February 03, 2018, 08:31:35 AM |
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I see this thread has clearly become a topic of people with little to nothing to do in life but to talk about what ifs. Let's talk about real issue how FJ support needs better training...
Not an issue for me, the support staff sometimes doesnt know because the tech team is handling it but in the end they always deliver their promise. Yes it takes some time for them but so far they have delivered every promise . They dont need better training , they just need more people to handle it thats all I dont think so which they dont really need even more people on handling sites issues. They can still able resolve on possible issues occur ahead. Maybe but they are really one of the biggest site right now so extra few people handling the stuff wont hurt them. Sometimes it is much slower than what you expected probably because of the busy hour so hiring more people could be better i see people same names win 'luckyjack' several times same names each day how possible that?
You can if you are lucky enough, it is totally random. I have seen someone won like twice in a row when it was in the earlier stages when it started Yes they are actually on of the biggest on this gambling industry but adding more people would entirely depending on their decision. If their support can still handle it up then theres no need to add up and talking adding more people would be adding to expenses which would really decrease on profits and as a business we would really minimized that thing no matter what.They are still capable in terms with their support. For now, their support team is quite good, so like you said, to increase another person just to make it better is good but of course they need more budget to get person but as long as they can still manage things well and still good enough on managing their support, I think that is no need for another person to fill their support team |
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marlboroza
Legendary
Offline
Activity: 1932
Merit: 2272
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February 03, 2018, 12:40:23 PM |
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~
Most people simply deposit to an exchange and transfer over to another currency and then withdrawal. They no longer need a casino to do so. Next Topic Please...
Exchanges are enforcing KYC so some people don't feel comfortable in sharing such information and some people don't trust exchanges. There are also certain legal issues depending on local laws, withdrawing money from exchange to gambling site etc and also some exchanges banned certain countries. Some people were scammed by exchange and some people just like to deposit in one currency, gamble and withdraw in other. There are many reasons, so it is not just "simply deposit to an exchange and withdraw". |
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Bitinity
Legendary
Offline
Activity: 3234
Merit: 1316
Top-tier crypto casino and sportsbook
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February 05, 2018, 03:53:10 AM
Last edit: February 05, 2018, 04:32:02 AM by Bitinity |
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Is there any special requirement for the twitter account to be eligible to join in this giveaway? Something like minimal followers or date creation of the account? It is nice giveaway but I forget about my twitter account that I created long time ago, will try to recover it and join this. Thanks for offering nice contest and giveaway. |
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Hhampuz
Legendary
Offline
Activity: 3052
Merit: 6203
Meh.
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February 05, 2018, 03:55:28 AM |
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Is there any special requirement for the twitter account to be eligible to join in this giveaway? Something like minimal followers or date creation of the account? It is nice giveaway but I forget about my twitter account that I created long time ago, will try to recover it and join this. Thanks for offering nice contest and giveaway. The game just ended so you'll have a hard time joining the giveaway now  |
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Bitinity
Legendary
Offline
Activity: 3234
Merit: 1316
Top-tier crypto casino and sportsbook
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February 05, 2018, 04:13:54 AM |
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Is there any special requirement for the twitter account to be eligible to join in this giveaway? Something like minimal followers or date creation of the account? It is nice giveaway but I forget about my twitter account that I created long time ago, will try to recover it and join this. Thanks for offering nice contest and giveaway. The game just ended so you'll have a hard time joining the giveaway now Oh that's bad, I did not even know when the game started because I do not really understand about superbowl LOL. So the giveaway was announced just before the game started? That's why only 10 replies on the tweet and how about the result? Any lucky winners among those 10 replies? Just a little suggestion, probably if there will be another contest like this. It will be much more better to announce it few days before the event starts so it will get more participants. |
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Hhampuz
Legendary
Offline
Activity: 3052
Merit: 6203
Meh.
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February 05, 2018, 04:25:57 AM |
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Is there any special requirement for the twitter account to be eligible to join in this giveaway? Something like minimal followers or date creation of the account? It is nice giveaway but I forget about my twitter account that I created long time ago, will try to recover it and join this. Thanks for offering nice contest and giveaway. The game just ended so you'll have a hard time joining the giveaway now Oh that's bad, I did not even know when the game started because I do not really understand about superbowl LOL. So the giveaway was announced just before the game started? That's why only 10 replies on the tweet and how about the result? Any lucky winners among those 10 replies? Just a little suggestion, probably if there will be another contest like this. It will be much more better to announce it few days before the event starts so it will get more participants. I believe it was posted around 10 hours before the game started, which is a decent time IMO but yeah I get what you mean . FJ is not really a sportsbook though so I can imagine this was just a last minute thing. Looking at the results I don't think anyone even came to close to being right , the final score was 41-33 in favor of the Eagles, not something a lot of people had thought to be possible! |
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bitjamz
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February 05, 2018, 08:16:20 AM |
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again the newbies get 70% affiliate revenue sharing? abit unfair what about old memebers who are with fortunejack since 2014?? my affiliates players did deposited over 100 btc and still this crappy rate
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jamyr
Sr. Member
Offline
Activity: 1820
Merit: 373
<------
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February 05, 2018, 08:36:17 AM |
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Is there any special requirement for the twitter account to be eligible to join in this giveaway? Something like minimal followers or date creation of the account? It is nice giveaway but I forget about my twitter account that I created long time ago, will try to recover it and join this. Thanks for offering nice contest and giveaway. The game just ended so you'll have a hard time joining the giveaway now Oh that's bad, I did not even know when the game started because I do not really understand about superbowl LOL. So the giveaway was announced just before the game started? That's why only 10 replies on the tweet and how about the result? Any lucky winners among those 10 replies? Just a little suggestion, probably if there will be another contest like this. It will be much more better to announce it few days before the event starts so it will get more participants. I believe it was posted around 10 hours before the game started, which is a decent time IMO but yeah I get what you mean . FJ is not really a sportsbook though so I can imagine this was just a last minute thing. Looking at the results I don't think anyone even came to close to being right , the final score was 41-33 in favor of the Eagles, not something a lot of people had thought to be possible! Who would have predicted that they would get very aggressive and even set a record for most yards in offense in a game.(regular season and post season) My prediction is 24 - 24 then will go to OT and 30 - 24 in favor of the Patriots. |
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Hhampuz
Legendary
Offline
Activity: 3052
Merit: 6203
Meh.
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February 05, 2018, 08:43:55 AM |
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Is there any special requirement for the twitter account to be eligible to join in this giveaway? Something like minimal followers or date creation of the account? It is nice giveaway but I forget about my twitter account that I created long time ago, will try to recover it and join this. Thanks for offering nice contest and giveaway. The game just ended so you'll have a hard time joining the giveaway now Oh that's bad, I did not even know when the game started because I do not really understand about superbowl LOL. So the giveaway was announced just before the game started? That's why only 10 replies on the tweet and how about the result? Any lucky winners among those 10 replies? Just a little suggestion, probably if there will be another contest like this. It will be much more better to announce it few days before the event starts so it will get more participants. I believe it was posted around 10 hours before the game started, which is a decent time IMO but yeah I get what you mean . FJ is not really a sportsbook though so I can imagine this was just a last minute thing. Looking at the results I don't think anyone even came to close to being right , the final score was 41-33 in favor of the Eagles, not something a lot of people had thought to be possible! Who would have predicted that they would get very aggressive and even set a record for most yards in offense in a game.(regular season and post season) My prediction is 24 - 24 then will go to OT and 30 - 24 in favor of the Patriots. It was such an amazing game I have to say. It was an amazing battle of the QBs.. I think it was a well deserved win for the eagles in the end, I mean that sack was just the winning blow and all the cred to him for making it! Will be interesting to see what happens next season now considering the changes going on within the Pats. |
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jamyr
Sr. Member
Offline
Activity: 1820
Merit: 373
<------
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February 05, 2018, 09:11:03 AM |
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. . . snip. . .It was such an amazing game I have to say. It was an amazing battle of the QBs.. I think it was a well deserved win for the eagles in the end, I mean that sack was just the winning blow and all the cred to him for making it! Will be interesting to see what happens next season now considering the changes going on within the Pats. Well, it really is Eagles day I would say. Imagine if their last push(the one that gave them their last TD) didn't have to burn that much time. And yes, that sack(the one and only sack) made the largest difference. Still, I enjoyed watching it. Matter fact I was standing fingers crossed on the last throw. It would have been sweet if that Hail Mary was answered. LOL |
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Hhampuz
Legendary
Offline
Activity: 3052
Merit: 6203
Meh.
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February 05, 2018, 09:16:19 AM |
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. . . snip. . .It was such an amazing game I have to say. It was an amazing battle of the QBs.. I think it was a well deserved win for the eagles in the end, I mean that sack was just the winning blow and all the cred to him for making it! Will be interesting to see what happens next season now considering the changes going on within the Pats. Well, it really is Eagles day I would say. Imagine if their last push(the one that gave them their last TD) didn't have to burn that much time. And yes, that sack(the one and only sack) made the largest difference. Still, I enjoyed watching it. Matter fact I was standing fingers crossed on the last throw. It would have been sweet if that Hail Mary was answered. LOL Haha for sure.. I was also at the edge of my seat watching the final minute, you just know that as long as Brady is out there anything could happen.. That Hail Mary was not too far off either .. In a different world it could of maybe been a repeat win in OT for Pats but not this time . Happy for Eagles and their fans! |
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mrmario13
Newbie
Offline
Activity: 32
Merit: 0
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February 05, 2018, 10:08:03 AM |
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guys, whats wrong with your registration? didn't get the confirmation letter in 2 days=(
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FortuneJack (OP)
Legendary
Offline
Activity: 2398
Merit: 1209
www.fortunejack.com
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February 05, 2018, 10:38:00 AM |
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Dear BTCTALK community,
Due to planned technical maintenance on FJ wallets, you might experience some delays in deposits and withdrawals today. Our developer's team is up and working to incorporate update in the system as soon as possible. We want to kindly ask for your patience, all the functions will be restored in a couple of hours.
Cheers!
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