I suggest new players to use caution when playing at FJ casino. There are complaints of nonpayment against fortunejack on other sites that they are aware of but choose to ignore.
Since you got negative feedback, I guess that not many will take your complaint into consideration.
Since FJ is a casino with quite a history, I still think that you should try to solve your issues with them in a nice manner. If they delayed for no reason your deposit, it would have been nice from them to compensate you somehow if you are indeed an old/known player there. But if you indeed broke the ToS.. then it's bad and you are at their mercy, really.
However, although I'd like to be impartial and helpful, I don't know all the details of the story, I've just read a couple of posts up. Good luck though, if that's still possible.