FORTUNEJACK.COM |10+ Years of Trust and Experience in Crypto Gambling

[FortuneJack]

Community update:

@EpicChamp - you've less than 48 hours left to go through the KYC to be eligible for claiming the rewards.

Please get in touch with the team via email so we can start the procedure in time.

In case you rejecting the request, most likely we will have to terminate your account along with its attainable rewards after the deadline comes.


Cheers,

[EpicChamp]

Community update:

@EpicChamp - you've less than 48 hours left to go through the KYC to be eligible for claiming the rewards.

Please get in touch with the team via email so we can start the procedure in time.

In case you rejecting the request, most likely we will have to terminate your account along with its attainable rewards after the deadline comes.


Cheers,

I am STILL waiting for you to answer my previous questions first before making any decisions.

Why do you keep ignoring it without giving me any clear explanations?

I want to know 3 things:

1. Why exactly you are asking me to do KYC? What is the reason for it and in what way will this information be used + what for exactly?

2. What will happen if I decide to do KYC afterwards? What amount will I receive exactly? Please don't tell me that this will be based on my KYC information, because that has nothing to do with this case and should not play any factor in your decision.

3. Why am I being forced to do KYC when in 99% of cases like this (during regular sport bets where there were no issues in the live games/matches) it is not being asked for other users?

I truly believe that a simple case like this can be solved without the need for KYC, and I would like to discuss how we can make it happen. If that means compromising on my winning amount, then that's perfectly fine with me as well. (And once again, it is also the main reason I signed up for your site in the 1st place instead of a more popular fiat bookie - to keep my identity private, unless you actually suspect there were fraudulent activities involved).

I am waiting for you to respond to all these 3 questions before I can decide to do anything, so please reply back to me soon so I can let you know what I think and make a clear decision.

Thanks!

[FortuneJack]

Community update:

@EpicChamp - you've less than 48 hours left to go through the KYC to be eligible for claiming the rewards.

Please get in touch with the team via email so we can start the procedure in time.

In case you rejecting the request, most likely we will have to terminate your account along with its attainable rewards after the deadline comes.


Cheers,

I am STILL waiting for you to answer my previous questions first before making any decisions.

Why do you keep ignoring it without giving me any clear explanations?

I want to know 3 things:

1. Why exactly you are asking me to do KYC? What is the reason for it and in what way will this information be used + what for exactly?

2. What will happen if I decide to do KYC afterwards? What amount will I receive exactly? Please don't tell me that this will be based on my KYC information, because that has nothing to do with this case and should not play any factor in your decision.

3. Why am I being forced to do KYC when in 99% of cases like this (during regular sport bets where there were no issues in the live games/matches) it is not being asked for other users?

I truly believe that a simple case like this can be solved without the need for KYC, and I would like to discuss how we can make it happen. If that means compromising on my winning amount, then that's perfectly fine with me as well. (And once again, it is also the main reason I signed up for your site in the 1st place instead of a more popular fiat bookie - to keep my identity private, unless you actually suspect there were fraudulent activities involved).

I am waiting for you to respond to all these 3 questions before I can decide to do anything, so please reply back to me soon so I can let you know what I think and make a clear decision.

Thanks!

-
To summarize: #1 and #3 questions are the same.

1-3. Please ready the above-commented answers - we've already replied to this question multiple times and not going to repeat the same once again. Not to mention, all the registered users might be asked for KYC at any point under no circumstances, whatsoever.

2. You will be either getting a stake or a win.

[EpicChamp]

Community update:

@EpicChamp - you've less than 48 hours left to go through the KYC to be eligible for claiming the rewards.

Please get in touch with the team via email so we can start the procedure in time.

In case you rejecting the request, most likely we will have to terminate your account along with its attainable rewards after the deadline comes.


Cheers,

I am STILL waiting for you to answer my previous questions first before making any decisions.

Why do you keep ignoring it without giving me any clear explanations?

I want to know 3 things:

1. Why exactly you are asking me to do KYC? What is the reason for it and in what way will this information be used + what for exactly?

2. What will happen if I decide to do KYC afterwards? What amount will I receive exactly? Please don't tell me that this will be based on my KYC information, because that has nothing to do with this case and should not play any factor in your decision.

3. Why am I being forced to do KYC when in 99% of cases like this (during regular sport bets where there were no issues in the live games/matches) it is not being asked for other users?

I truly believe that a simple case like this can be solved without the need for KYC, and I would like to discuss how we can make it happen. If that means compromising on my winning amount, then that's perfectly fine with me as well. (And once again, it is also the main reason I signed up for your site in the 1st place instead of a more popular fiat bookie - to keep my identity private, unless you actually suspect there were fraudulent activities involved).

I am waiting for you to respond to all these 3 questions before I can decide to do anything, so please reply back to me soon so I can let you know what I think and make a clear decision.

Thanks!

-
To summarize: #1 and #3 questions are the same.

1-3. Please ready the above-commented answers - we've already replied to this question multiple times and not going to repeat the same once again. Not to mention, all the registered users might be asked for KYC at any point under no circumstances, whatsoever.

2. You will be either getting a stake or a win.

#1 and 3 are not the same question.

In question #1, I am asking what do you need the KYC information for. You still haven't told me the reason behind it, all you said is that "we can ask it at any time in accordance to the rules" and that's it, but that's not a valid reason with any logical sense behind it.  

So once again, what exactly do you need this information for, and why do you want to know my personal info so much? I really don't see any value that it will bring you for this kind of case.

And in question #3 I am asking how come you don't ask the majority of people on your site to do KYC, but ask me to do it? I am one of the few rare people who is being asked & forced to do it against my will, which I find extremely rude, disrespectful, and 100% unfair.

So I would like to know why I am one of the few rare people who is being forced to submit KYC when the majority of other users don't - there has to be a valid & logical reason/explanation for it and I would like to know what it is.

Because it is not fair that I'm 1 of the few people who is asked to do this when I have done nothing suspicious, when everyone else who also hasn't done anything suspicious doesn't get asked to do it either. Otherwise, you should ask either everyone to do it or no one (unless you suspect something suspicious), but why pick on me & force me to share my personal + private information when I've done nothing wrong in this situation?

For #2:

There is a big difference between receiving the full winning amount for 0.174 BTC or my stake for 0.0672 BTC. Which one is it going to be? I need to know this in advance, BEFORE I was to do KYC if I decide to - not AFTER.

You should have already made your decision by now, it should not be revealed after I would do KYC (if I were to do it). My personal information should have no impact on your decision whatsoever because who I am or where I live is irrelevant to this situation.

And most importantly, I would like to know 1 very important thing:

Why can't we solve this case without the need for KYC?

I am sure it can be done and would like to discuss how we can make it work so we are all satisfied and it's fair for everyone. I really wouldn't want this to end on a bitter feeling when we can come to a mutual conclusion that makes sense and we all agree to.

Thanks in advance!

[justdimin]

I truly believe that a simple case like this can be solved without the need for KYC, and I would like to discuss how we can make it happen. If that means compromising on my winning amount, then that's perfectly fine with me as well. (And once again, it is also the main reason I signed up for your site in the 1st place instead of a more popular fiat bookie - to keep my identity private, unless you actually suspect there were fraudulent activities involved).

I am waiting for you to respond to all these 3 questions before I can decide to do anything, so please reply back to me soon so I can let you know what I think and make a clear decision.

I have seen many cases like this when casinos are not sure about one person being right or wrong, maybe they cheated, maybe they did something against the rules of the casino, or maybe they did nothing wrong, so that is why they ask for your KYC, they want to make sure that they have your information, give you the money, they just keep on researching the situation, if you did anything wrong that means they have your info and can "blackmail" you for the money until you give it back (not like they are going to sue someone from another nation for 100-200 bucks, no way) and if you did nothing wrong then your KYC is useless for them.

Basically they are not sure if you are 100% legit or not, and instead of trying to figure out right away, they are giving themselves time by having your KYC, that is the easy way out for them and makes things simpler for them. It is not really that wrong, it is easy to handle considering if you did nothing wrong, they will probably ignore your KYC.

[EpicChamp]

I truly believe that a simple case like this can be solved without the need for KYC, and I would like to discuss how we can make it happen. If that means compromising on my winning amount, then that's perfectly fine with me as well. (And once again, it is also the main reason I signed up for your site in the 1st place instead of a more popular fiat bookie - to keep my identity private, unless you actually suspect there were fraudulent activities involved).

I am waiting for you to respond to all these 3 questions before I can decide to do anything, so please reply back to me soon so I can let you know what I think and make a clear decision.

I have seen many cases like this when casinos are not sure about one person being right or wrong, maybe they cheated, maybe they did something against the rules of the casino, or maybe they did nothing wrong, so that is why they ask for your KYC, they want to make sure that they have your information, give you the money, they just keep on researching the situation, if you did anything wrong that means they have your info and can "blackmail" you for the money until you give it back (not like they are going to sue someone from another nation for 100-200 bucks, no way) and if you did nothing wrong then your KYC is useless for them.

Basically they are not sure if you are 100% legit or not, and instead of trying to figure out right away, they are giving themselves time by having your KYC, that is the easy way out for them and makes things simpler for them. It is not really that wrong, it is easy to handle considering if you did nothing wrong, they will probably ignore your KYC.

How could I possibly cheat or do something against their rules when they themselves were the ones who put the player who I bet on at 2.6+ odds on their site for 2-3 hours?

Perhaps it was a mistake (although a universal one across all bookies), but the fact that they kept it open for such a long time without changing it is not my fault, is beyond my control, and has nothing to do with me.

And as I said before, I don't believe there was a clear favorite in this match because going in it was pretty even, I just decided to go with De Jong because he opened at better odds than his opponent and that's it. But I'm surprised he dropped from 2.6 to <1.7 because even right now it doesn't make much sense to me why it happened.

It's just like any other bet and one that has many swings in odds before the start of the match.

And even if they know who I am or where I live, what difference will it make in their decision or matter at all? I don't see how it matters whether I live in Australia or Slovakia or Argentina or whether I am white, black, or what my background is.

I understand most people may not care so much about doing KYC, but I am a very private person who doesn't like to share my personal information online when it is unnecessary or can be easily avoided (esp with people/companies I don't know very well or fully trust); and it is exactly why I signed up with FJ in the 1st place. I was told by many people they almost never ask for KYC (you can read many comments on that on this forum), and them being a crypto bookie felt like I never had to worry about doing KYC if I ever placed + won any bets.

Now it feels like the script has been flipped on me for no reason and although I understand they are officially allowed to ask for it at anytime, they rarely ever do it and it really does not make sense to do it in this situation either considering the details of this case (and that the majority of users on their site are never asked to do it either for cases like this where there are only change of odds and nothing suspicious happening in the game/match they bet on).

P.S. In case that's something they may be worried about - I can 100% promise you and FortuneJack that I'm not some kind of criminal and that I'm definitely not going to be using these funds for anything illegal or suspicious. I have no bad intentions and I'm only planning to use the funds to pay off some debt and also to fund an upcoming trip I'm planning to go on which I'm really excited about!

[FortuneJack]

The amount of the credits will not be/cannot be disclosed until KYC procedure gets completed.

Once again, recommending to accept and go through it within 24 hours.

Approximately tomorrow this time, most probably we will be terminating the funds along with the account.

Please take this into consideration so no unexpected event occurs that might not be changed afterwards.


-
Team FJ

[tebo]

Hello ,

I have a pending withdrawal from yesterday night . Live chat said that sometimes payments are stack and you have to wait tomorrow for relevant team to check. Are you able to help about it or i have to wait ? Its weekend,  there are alot of matches and i cant use my account with this issue , thats why im asking.

[FortuneJack]

Hello ,

I have a pending withdrawal from yesterday night . Live chat said that sometimes payments are stack and you have to wait tomorrow for relevant team to check. Are you able to help about it or i have to wait ? Its weekend,  there are alot of matches and i cant use my account with this issue , thats why im asking.

-
Hey there, let me know your username, will be checking it for you right now.

Unfortunately during the weekend's demand is high and the team takes some time to manually check some of the transactions.

[EpicChamp]

The amount of the credits will not be/cannot be disclosed until KYC procedure gets completed.

Once again, recommending to accept and go through it within 24 hours.

Approximately tomorrow this time, most probably we will be terminating the funds along with the account.

Please take this into consideration so no unexpected event occurs that might not be changed afterwards.


-
Team FJ

I kindly ask that you answer my previous questions first before I can make any decisions on whether I want to do KYC or not.

If I do, how much exactly would you reward me? The 0.067 BTC stake or the 0.167 BTC win? You need to tell me all these details in advance, and giving me only a 24-hour window without this information as well as answering my other questions is extremely disrespectful and unprofessional.

And once again, why can we not solve this case without the need for KYC?

[tebo]

Hello ,

I have a pending withdrawal from yesterday night . Live chat said that sometimes payments are stack and you have to wait tomorrow for relevant team to check. Are you able to help about it or i have to wait ? Its weekend,  there are alot of matches and i cant use my account with this issue , thats why im asking.

Hi again , I sent pm about it. Regards..

[Haunebu]

If I do, how much exactly would you reward me? The 0.067 BTC stake or the 0.167 BTC win? You need to tell me all these details in advance, and giving me only a 24-hour window without this information as well as answering my other questions is extremely disrespectful and unprofessional.

And once again, why can we not solve this case without the need for KYC?

I advise you not to waste anymore time at this point since this won't benefit you once this opportunity flies through the window. Both you and FJ need to reach a middle-ground in order to solve this problem.

They have already provided their response which will probably not change which is why the ball is in your court. If you choose not to accept their proposal, you will probably receive nothing and it would be pointless blaming them in such a scenario.

[FortuneJack]

Hello ,

I have a pending withdrawal from yesterday night . Live chat said that sometimes payments are stack and you have to wait tomorrow for relevant team to check. Are you able to help about it or i have to wait ? Its weekend,  there are alot of matches and i cant use my account with this issue , thats why im asking.

Hi again , I sent pm about it. Regards..

-
Checking back, withdrawal is already sent out - please see the details on your end.

[tebo]

Hello ,

I have a pending withdrawal from yesterday night . Live chat said that sometimes payments are stack and you have to wait tomorrow for relevant team to check. Are you able to help about it or i have to wait ? Its weekend,  there are alot of matches and i cant use my account with this issue , thats why im asking.

Hi again , I sent pm about it. Regards..

-
Checking back, withdrawal is already sent out - please see the details on your end.

I got it right now , thanks for help.

[EpicChamp]

Hello ,

I have a pending withdrawal from yesterday night . Live chat said that sometimes payments are stack and you have to wait tomorrow for relevant team to check. Are you able to help about it or i have to wait ? Its weekend,  there are alot of matches and i cant use my account with this issue , thats why im asking.

Hi again , I sent pm about it. Regards..

-
Checking back, withdrawal is already sent out - please see the details on your end.

Hello?!

Can you answer my question or not?

Why do you keep ignoring my questions or trying to hide important information from me?

Please show some more respect and answer my questions so I can make a clear decision.

[FortuneJack]

Hello ,

I have a pending withdrawal from yesterday night . Live chat said that sometimes payments are stack and you have to wait tomorrow for relevant team to check. Are you able to help about it or i have to wait ? Its weekend,  there are alot of matches and i cant use my account with this issue , thats why im asking.

Hi again , I sent pm about it. Regards..

-
Checking back, withdrawal is already sent out - please see the details on your end.

Hello?!

Can you answer my question or not?

Why do you keep ignoring my questions or trying to hide important information from me?

Please show some more respect and answer my questions so I can make a clear decision.

-
Questions regarding KYC have been answered multiple times.

By accepting the terms and conditions, we're eligible to ask for the KYC at any point of gambling on our platform.

Credit will not be disclosed as mentioned earlier, at this point, you're still eligible for a stake or win amount.

Please hurry up to make a decision - a few hours left until the deadline.

[kotajikikox]

Hello ,

I have a pending withdrawal from yesterday night . Live chat said that sometimes payments are stack and you have to wait tomorrow for relevant team to check. Are you able to help about it or i have to wait ? Its weekend,  there are alot of matches and i cant use my account with this issue , thats why im asking.

Hi again , I sent pm about it. Regards..

-
Checking back, withdrawal is already sent out - please see the details on your end.

Hello?!

Can you answer my question or not?

Why do you keep ignoring my questions or trying to hide important information from me?

Please show some more respect and answer my questions so I can make a clear decision.

you are the one who has no respect here , You had been asked for KYC for weeks now yet keep on asking the same question over and over again.

You are lucky that FJ is still entertaining you up to now while you keep ignoring the fact that they have the rights to ask for KYC as the TOS is concern and you must comply or Leave your case behind.

I don't know what's behind the KYC denial ?

[EpicChamp]

Hello ,

I have a pending withdrawal from yesterday night . Live chat said that sometimes payments are stack and you have to wait tomorrow for relevant team to check. Are you able to help about it or i have to wait ? Its weekend,  there are alot of matches and i cant use my account with this issue , thats why im asking.

Hi again , I sent pm about it. Regards..

-
Checking back, withdrawal is already sent out - please see the details on your end.

Hello?!

Can you answer my question or not?

Why do you keep ignoring my questions or trying to hide important information from me?

Please show some more respect and answer my questions so I can make a clear decision.

-
Questions regarding KYC have been answered multiple times.

By accepting the terms and conditions, we're eligible to ask for the KYC at any point of gambling on our platform.

Credit will not be disclosed as mentioned earlier, at this point, you're still eligible for a stake or win amount.

Please hurry up to make a decision - a few hours left until the deadline.

You guys are a complete joke, I feel like we're speaking in Chinese right now.

You need to give me EXACT information on whether I will win my stake OR the full win amount. Which one is it going to be? You need to tell me this in advance before I was to do KYC, not after.

Do you understand this or not? If you're too stupid to understand it in English then tell me your first language and I'll translate it to your language instead.

My personal information should have nothing to do with this decision for the amount I will receive.

I am definitely not going to do KYC until and unless I know exactly how much I will receive first.

This is honestly something that should be given to me in advance and is a very fair request.

And just because you're "eligible" to ask for KYC, doesn't mean you always do it as you claimed yourself or it is right or fair to do in this kind of situation as I explained to you many times by now.

But obviously you have brains of a chicken and don't seem to understand anything I'm trying to say to you with any logic whatsoever.

Do you even understand English well? Cuz it certainly doesn't look like it

Either you're too stupid to understand what I mean or you're purposely bending the rules in your favor just because it's "official" in your rulebook, which is 10x worse.

[EpicChamp]

Hello ,

I have a pending withdrawal from yesterday night . Live chat said that sometimes payments are stack and you have to wait tomorrow for relevant team to check. Are you able to help about it or i have to wait ? Its weekend,  there are alot of matches and i cant use my account with this issue , thats why im asking.

Hi again , I sent pm about it. Regards..

-
Checking back, withdrawal is already sent out - please see the details on your end.

Hello?!

Can you answer my question or not?

Why do you keep ignoring my questions or trying to hide important information from me?

Please show some more respect and answer my questions so I can make a clear decision.

you are the one who has no respect here , You had been asked for KYC for weeks now yet keep on asking the same question over and over again.

You are lucky that FJ is still entertaining you up to now while you keep ignoring the fact that they have the rights to ask for KYC as the TOS is concern and you must comply or Leave your case behind.

I don't know what's behind the KYC denial?

If you read my posts previously you'd know why I refuse to do KYC, it goes against my personal values and is a complete violation of my privacy.

Even more than that, it is completely unnecessary in this case and demanding it from me with a time limit is completely disrespectful and an absolute joke.

I signed up for a CRYPTO bookie like FJ for a reason - not to share my KYC if I ever want to withdraw my own fucking money that I win. And I heard from many people + they confirmed it themselves that they almost never ask their users to do KYC, so why pick on me and ask me to do it when this is a normal situation and is not different from any other bet and I've done nothing wrong or suspicious on my end?

I don't know ANYTHING behind who the heck FJ is or who is running it or how they would potentially plan to use this personal information for. Safe to say I do not trust them with my personal information; and giving it away puts me in an extremely vulnerable position that I never want to be in.

That's the whole point of using bitcoins & blockchain to make transactions between 2 parties in the first place - to exchange transactions online & to do it anonymously without any 3rd parties or having to share personal information or get permission from officials.

Funny how they call themselves a bitcoin or crypto bookie yet ask for KYC without any valid reason, what a joke & irony this is!

[FortuneJack]

Hello ,

I have a pending withdrawal from yesterday night . Live chat said that sometimes payments are stack and you have to wait tomorrow for relevant team to check. Are you able to help about it or i have to wait ? Its weekend,  there are alot of matches and i cant use my account with this issue , thats why im asking.

Hi again , I sent pm about it. Regards..

-
Checking back, withdrawal is already sent out - please see the details on your end.

Hello?!

Can you answer my question or not?

Why do you keep ignoring my questions or trying to hide important information from me?

Please show some more respect and answer my questions so I can make a clear decision.

you are the one who has no respect here , You had been asked for KYC for weeks now yet keep on asking the same question over and over again.

You are lucky that FJ is still entertaining you up to now while you keep ignoring the fact that they have the rights to ask for KYC as the TOS is concern and you must comply or Leave your case behind.

I don't know what's behind the KYC denial?

If you read my posts previously you'd know why I refuse to do KYC, it goes against my personal values and is a complete violation of my privacy.

Even more than that, it is completely unnecessary in this case and demanding it from me with a time limit is completely disrespectful and an absolute joke.

I signed up for a CRYPTO bookie like FJ for a reason - not to share my KYC if I ever want to withdraw my own fucking money that I win. And I heard from many people + they confirmed it themselves that they almost never ask their users to do KYC, so why pick on me and ask me to do it when this is a normal situation and is not different from any other bet and I've done nothing wrong or suspicious on my end?

I don't know ANYTHING behind who the heck FJ is or who is running it or how they would potentially plan to use this personal information for. Safe to say I do not trust them with my personal information; and giving it away puts me in an extremely vulnerable position that I never want to be in.

That's the whole point of using bitcoins & blockchain to make transactions between 2 parties in the first place - to exchange transactions online & to do it anonymously without any 3rd parties or having to share personal information or get permission from officials.

Funny how they call themselves a bitcoin or crypto bookie yet ask for KYC without any valid reason, what a joke & irony this is!

-
It's up to you to decide - as it seems you're not quite interested in collaboration.

There's nothing to be done if there's no goodwill from your end.

We will not be notifying you until the deadline comes as it makes no sense + you've started insulting us and we're not going to ignore the rudeness.