Dewi Aries
Legendary
Offline
Activity: 2870
Merit: 1092
Leading Crypto Sports Betting & Casino Platform
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December 31, 2021, 01:22:36 AM |
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I got 1 mBTC Bonus Money on Christmas Week event , have completed 5x wager my final balance is 0.001490256 BTC support says i have to deposit 2x total win then I asked if I made a deposit do I still need a wager , the support hasn't answered yet. did any of you participate in this promo? please let me know if still need a wager after deposit.
Edit: it still takes 1x wager.
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..Stake.com.. | | | ▄████████████████████████████████████▄ ██ ▄▄▄▄▄▄▄▄▄▄ ▄▄▄▄▄▄▄▄▄▄ ██ ▄████▄ ██ ▀▀▀▀▀▀▀▀▀▀ ██████████ ▀▀▀▀▀▀▀▀▀▀ ██ ██████ ██ ██████████ ██ ██ ██████████ ██ ▀██▀ ██ ██ ██ ██████ ██ ██ ██ ██ ██ ██ ██████ ██ █████ ███ ██████ ██ ████▄ ██ ██ █████ ███ ████ ████ █████ ███ ████████ ██ ████ ████ ██████████ ████ ████ ████▀ ██ ██████████ ▄▄▄▄▄▄▄▄▄▄ ██████████ ██ ██ ▀▀▀▀▀▀▀▀▀▀ ██ ▀█████████▀ ▄████████████▄ ▀█████████▀ ▄▄▄▄▄▄▄▄▄▄▄▄███ ██ ██ ███▄▄▄▄▄▄▄▄▄▄▄▄ ██████████████████████████████████████████ | | | | | | ▄▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▄ █ ▄▀▄ █▀▀█▀▄▄ █ █▀█ █ ▐ ▐▌ █ ▄██▄ █ ▌ █ █ ▄██████▄ █ ▌ ▐▌ █ ██████████ █ ▐ █ █ ▐██████████▌ █ ▐ ▐▌ █ ▀▀██████▀▀ █ ▌ █ █ ▄▄▄██▄▄▄ █ ▌▐▌ █ █▐ █ █ █▐▐▌ █ █▐█ ▀▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▀█ | | | | | | ▄▄█████████▄▄ ▄██▀▀▀▀█████▀▀▀▀██▄ ▄█▀ ▐█▌ ▀█▄ ██ ▐█▌ ██ ████▄ ▄█████▄ ▄████ ████████▄███████████▄████████ ███▀ █████████████ ▀███ ██ ███████████ ██ ▀█▄ █████████ ▄█▀ ▀█▄ ▄██▀▀▀▀▀▀▀██▄ ▄▄▄█▀ ▀███████ ███████▀ ▀█████▄ ▄█████▀ ▀▀▀███▄▄▄███▀▀▀ | | | ..PLAY NOW.. |
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just4kicks
Jr. Member
Offline
Activity: 55
Merit: 1
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December 31, 2021, 01:45:22 AM |
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I got 1 mBTC Bonus Money on Christmas Week event , have completed 5x wager my final balance is 0.001490256 BTC support says i have to deposit 2x total win then I asked if I made a deposit do I still need a wager , the support hasn't answered yet. did any of you participate in this promo? please let me know if still need a wager after deposit.
Edit: it still takes 1x wager.
the 100 free spins for new signups yes, it's an amazing promo. Just 1x wager is basically free money lol. Sad I can't participate my account is as old as the site lol
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Bitinity
Legendary
Offline
Activity: 3220
Merit: 1316
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December 31, 2021, 01:46:52 AM Last edit: December 31, 2021, 02:02:22 AM by Bitinity Merited by Dewi Aries (1) |
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I got 1 mBTC Bonus Money on Christmas Week event , have completed 5x wager my final balance is 0.001490256 BTC support says i have to deposit 2x total win then I asked if I made a deposit do I still need a wager , the support hasn't answered yet. did any of you participate in this promo? please let me know if still need a wager after deposit.
If we check the email of this promotion, the rules are as follow: Activate the Bonus Wager your money 5X times Deposit 2X of your winnings to get the money on your balance! I claimed this promo bonus too 2days ago, completed the 5x wagering requirement and I have 0.0015 balance remaining but I did not make deposit as I have no btc at all at that time so I skip it. Now it is gone already under my bonus page, so I think it is expired already. Based on above rules, there is no other wagering requirement after you make a deposit 2x of your bonus but for sure live support knows about it better.
Yesterday I took the 500 free spins code, made more than $150 eventually. Requested a withdrawal but Fortunejack asks me to do KYC in order to process the withdrawal. I'm not sure what to do but I think I will not do it as I'm a type of player who do not want to do KYC for such small amount of money. Well, choice is yours. They will pay out once you make kyc, unless you are double accounting and trying to abuse the promotion.
I have been here since more than 5 years ago. I had very great experiences and I was playing actively in my first 1-2 years in Fortunejack and win decent amount at that time, so there is no reason for me to have more than 1 account in Fortunejack or to abuse their promotion.
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just4kicks
Jr. Member
Offline
Activity: 55
Merit: 1
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December 31, 2021, 01:52:38 AM |
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I got 1 mBTC Bonus Money on Christmas Week event , have completed 5x wager my final balance is 0.001490256 BTC support says i have to deposit 2x total win then I asked if I made a deposit do I still need a wager , the support hasn't answered yet. did any of you participate in this promo? please let me know if still need a wager after deposit.
I claimed this promo bonus too 2days ago, completed the 5x wagering requirement and I have 0.0015 balance remaining but I did not make deposit as I have no btc at all at that time so I skip it. Now it is gone already under my bonus page, so I think it is expired already. Based on above rules, there is no other wagering requirement after you make a deposit 2x of your bonus but for sure live support knows about it better.
Yesterday I took the 500 free spins code, made more than $150 eventually. Requested a withdrawal but Fortunejack asks me to do KYC in order to process the withdrawal. I'm not sure what to do but I think I will not do it as I'm a type of player who do not want to do KYC for such small amount of money.
Well, choice is yours. They will pay out once you make kyc, unless you are double accounting and trying to abuse the promotion.
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FortuneJack (OP)
Legendary
Offline
Activity: 2396
Merit: 1209
www.fortunejack.com
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December 31, 2021, 07:07:54 AM |
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| ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄| | GINGERBREAD | |_________| (\__/) || (•ㅅ•) || / づ
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Onakfu
Newbie
Offline
Activity: 13
Merit: 0
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December 31, 2021, 10:11:55 AM Last edit: January 01, 2022, 12:08:29 AM by mprep |
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I got 1 mBTC Bonus Money on Christmas Week event , have completed 5x wager my final balance is 0.001490256 BTC support says i have to deposit 2x total win then I asked if I made a deposit do I still need a wager , the support hasn't answered yet. did any of you participate in this promo? please let me know if still need a wager after deposit.
I claimed this promo bonus too 2days ago, completed the 5x wagering requirement and I have 0.0015 balance remaining but I did not make deposit as I have no btc at all at that time so I skip it. Now it is gone already under my bonus page, so I think it is expired already. Based on above rules, there is no other wagering requirement after you make a deposit 2x of your bonus but for sure live support knows about it better.
Yesterday I took the 500 free spins code, made more than $150 eventually. Requested a withdrawal but Fortunejack asks me to do KYC in order to process the withdrawal. I'm not sure what to do but I think I will not do it as I'm a type of player who do not want to do KYC for such small amount of money.
Well, choice is yours. They will pay out once you make kyc, unless you are double accounting and trying to abuse the promotion. There is no other way to beat the abusers.
I got 1 mBTC Bonus Money on Christmas Week event , have completed 5x wager my final balance is 0.001490256 BTC support says i have to deposit 2x total win then I asked if I made a deposit do I still need a wager , the support hasn't answered yet. did any of you participate in this promo? please let me know if still need a wager after deposit.
If we check the email of this promotion, the rules are as follow: Activate the Bonus Wager your money 5X times Deposit 2X of your winnings to get the money on your balance! I claimed this promo bonus too 2days ago, completed the 5x wagering requirement and I have 0.0015 balance remaining but I did not make deposit as I have no btc at all at that time so I skip it. Now it is gone already under my bonus page, so I think it is expired already. Based on above rules, there is no other wagering requirement after you make a deposit 2x of your bonus but for sure live support knows about it better.
Yesterday I took the 500 free spins code, made more than $150 eventually. Requested a withdrawal but Fortunejack asks me to do KYC in order to process the withdrawal. I'm not sure what to do but I think I will not do it as I'm a type of player who do not want to do KYC for such small amount of money. Well, choice is yours. They will pay out once you make kyc, unless you are double accounting and trying to abuse the promotion.
I have been here since more than 5 years ago. I had very great experiences and I was playing actively in my first 1-2 years in Fortunejack and win decent amount at that time, so there is no reason for me to have more than 1 account in Fortunejack or to abuse their promotion. If you want to win from a casino and be left to privat, this is not for you. They only work for accepting money. [moderator's note: consecutive posts merged]
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buwaytress
Legendary
Offline
Activity: 2982
Merit: 3691
Join the world-leading crypto sportsbook NOW!
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December 31, 2021, 11:42:27 AM |
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Saw a no deposit bonus email (wager 5x the bonus, then deposit 2x the final win amount to get it credited), but when I went into my account to check, there wasn't any bonus to activate. Not complaining, just informing;)
Also, there seems to be a bit more error across site more than usual. MajesticSeven, for example, isn't letting me enter picks on the latest round (error messages keep popping up).
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BitcoinHunt3r
Legendary
Offline
Activity: 3108
Merit: 1156
Leading Crypto Sports Betting & Casino Platform
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December 31, 2021, 12:16:51 PM |
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Saw a no deposit bonus email (wager 5x the bonus, then deposit 2x the final win amount to get it credited), but when I went into my account to check, there wasn't any bonus to activate. Not complaining, just informing;)
The email you received mentioning the btc/mbtc bonus? after clicking activate make sure your account is in the BTC method you will see the wager progress above If it still doesn't work, it means the problem is with the site the fastest way is to contact support only they can help you, as we see some users claim it successfully Btw happy new year to all of us waiting for new year bonus
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..Stake.com.. | | | ▄████████████████████████████████████▄ ██ ▄▄▄▄▄▄▄▄▄▄ ▄▄▄▄▄▄▄▄▄▄ ██ ▄████▄ ██ ▀▀▀▀▀▀▀▀▀▀ ██████████ ▀▀▀▀▀▀▀▀▀▀ ██ ██████ ██ ██████████ ██ ██ ██████████ ██ ▀██▀ ██ ██ ██ ██████ ██ ██ ██ ██ ██ ██ ██████ ██ █████ ███ ██████ ██ ████▄ ██ ██ █████ ███ ████ ████ █████ ███ ████████ ██ ████ ████ ██████████ ████ ████ ████▀ ██ ██████████ ▄▄▄▄▄▄▄▄▄▄ ██████████ ██ ██ ▀▀▀▀▀▀▀▀▀▀ ██ ▀█████████▀ ▄████████████▄ ▀█████████▀ ▄▄▄▄▄▄▄▄▄▄▄▄███ ██ ██ ███▄▄▄▄▄▄▄▄▄▄▄▄ ██████████████████████████████████████████ | | | | | | ▄▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▄ █ ▄▀▄ █▀▀█▀▄▄ █ █▀█ █ ▐ ▐▌ █ ▄██▄ █ ▌ █ █ ▄██████▄ █ ▌ ▐▌ █ ██████████ █ ▐ █ █ ▐██████████▌ █ ▐ ▐▌ █ ▀▀██████▀▀ █ ▌ █ █ ▄▄▄██▄▄▄ █ ▌▐▌ █ █▐ █ █ █▐▐▌ █ █▐█ ▀▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▀█ | | | | | | ▄▄█████████▄▄ ▄██▀▀▀▀█████▀▀▀▀██▄ ▄█▀ ▐█▌ ▀█▄ ██ ▐█▌ ██ ████▄ ▄█████▄ ▄████ ████████▄███████████▄████████ ███▀ █████████████ ▀███ ██ ███████████ ██ ▀█▄ █████████ ▄█▀ ▀█▄ ▄██▀▀▀▀▀▀▀██▄ ▄▄▄█▀ ▀███████ ███████▀ ▀█████▄ ▄█████▀ ▀▀▀███▄▄▄███▀▀▀ | | | ..PLAY NOW.. |
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Mahdirakib
Legendary
Offline
Activity: 2086
Merit: 1046
In Search of Incredible
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December 31, 2021, 02:14:21 PM |
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Yesterday I took the 500 free spins code, made more than $150 eventually. Requested a withdrawal but Fortunejack asks me to do KYC in order to process the withdrawal. I'm not sure what to do but I think I will not do it as I'm a type of player who do not want to do KYC for such small amount of money.
Yesterday I was able to claim the free spins code too. The free spins was given in Yak, Yeti & Roll slot game. Luckily I won $170 (0.0036 BTC) from the free spins. I also got the maximum hit of that game from those free spins, it was 200× of the base bet amount After completing the free spins I placed few more bets with the winning amount. Then I requested for a withdrawal and FortuneJack asked me to do the KYC verification. Personally I don't like the KYC process. I'm in gambling since last few years and I have played at so many casino, but I didn't need to do this process at any of them. So, I was confused whether to complete the KYC process or not. I was planning to not go through KYC process, but finally I have done it after 8 hours and they sent my withdrawal after 6 hours of my KYC verification. I haven't done the KYC for the free amount only. I wanted to continue my betting activity in FortuneJack and I wouldn't be able to withdraw from there if I haven't done the KYC verification. I made a deposit later, tried some slots game and found some luck again. I got almost 157× win from $0.25 base bet in the Blood Suckers game . My next withdrawal was instant though.
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▀▀▀▀▀▀▀██████▄▄ ████████████████ ▀▀▀▀█████▀▀▀█████ ████████▌███▐████ ▄▄▄▄█████▄▄▄█████ ████████████████ ▄▄▄▄▄▄▄██████▀▀ | LLBIT | | | 4,000+ GAMES███████████████████ ██████████▀▄▀▀▀████ ████████▀▄▀██░░░███ ██████▀▄███▄▀█▄▄▄██ ███▀▀▀▀▀▀█▀▀▀▀▀▀███ ██░░░░░░░░█░░░░░░██ ██▄░░░░░░░█░░░░░▄██ ███▄░░░░▄█▄▄▄▄▄████ ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ | █████████ ▀████████ ░░▀██████ ░░░░▀████ ░░░░░░███ ▄░░░░░███ ▀█▄▄▄████ ░░▀▀█████ ▀▀▀▀▀▀▀▀▀ | █████████ ░░░▀▀████ ██▄▄▀░███ █░░█▄░░██ ░████▀▀██ █░░█▀░░██ ██▀▀▄░███ ░░░▄▄████ ▀▀▀▀▀▀▀▀▀ |
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just4kicks
Jr. Member
Offline
Activity: 55
Merit: 1
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December 31, 2021, 02:16:29 PM |
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Yesterday I took the 500 free spins code, made more than $150 eventually. Requested a withdrawal but Fortunejack asks me to do KYC in order to process the withdrawal. I'm not sure what to do but I think I will not do it as I'm a type of player who do not want to do KYC for such small amount of money.
Yesterday I was able to claim the free spins code too. The free spins was given in Yak, Yeti & Roll slot game. Luckily I won $170 (0.0036 BTC) from the free spins. I also got the maximum hit of that game from those free spins, it was 200× of the base bet amount After completing the free spins I placed few more bets with the winning amount. Then I requested for a withdrawal and FortuneJack asked me to do the KYC verification. Personally I don't like the KYC process. I'm in gambling since last few years and I have played at so many casino, but I didn't need to do this process at any of them. So, I was confused whether to complete the KYC process or not. I was planning to not go through KYC process, but finally I have done it after 8 hours and they sent my withdrawal after 6 hours of my KYC verification. I haven't done the KYC for the free amount only. I wanted to continue my betting activity in FortuneJack and I wouldn't be able to withdraw from there if I haven't done the KYC verification. I made a deposit later, tried some slots game and found some luck again. I got almost 157× win from $0.25 base bet in the Blood Suckers game . My next withdrawal was instant though. Congrats on winnings! Happy Holidays!
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FortuneJack (OP)
Legendary
Offline
Activity: 2396
Merit: 1209
www.fortunejack.com
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December 31, 2021, 05:40:25 PM |
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| ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄| | COOKIE | |_________| (\__/) || (•ㅅ•) || / づ
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Betwrong
Legendary
Offline
Activity: 3458
Merit: 2234
I stand with Ukraine.
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December 31, 2021, 05:51:37 PM |
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~ ~ Congrats on your wins! This is a nice year ending! I want to wish Happy Holidays and Happy New Year to all FortuneJack team, to everyone supporting the site on this forum and to all users of the site! Let 2022 bring you wellness, happiness and luck!
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dezoel
Legendary
Offline
Activity: 2198
Merit: 1081
Leading Crypto Sports Betting & Casino Platform
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December 31, 2021, 10:02:28 PM |
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I still think that giving your KYC is not stopping abuse, if a person wants to, they could always get at least 10 national ID and pictures from people, consider yourself, your parents, your spouse, your friends and you got yourself at least 10 and you could still abuse it. I have seen too many phome miners who do many different things like this to not really consider this as a solution, sure it would stop people from doing thousands, but it would not be stopping it for good.
Axie has the same "you can't play from same phone" stuff, so people buy like 100 cheap phones and start 100 different accounts and be scholars there and earn like 5k+ dollars thanks to that. If they want to give out free prizes, then it should be free prizes, if you keep doing "oh you should win at least x much" or "you should do KYC before you can withdraw" and so forth, it is not really free.
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..Stake.com.. | | | ▄████████████████████████████████████▄ ██ ▄▄▄▄▄▄▄▄▄▄ ▄▄▄▄▄▄▄▄▄▄ ██ ▄████▄ ██ ▀▀▀▀▀▀▀▀▀▀ ██████████ ▀▀▀▀▀▀▀▀▀▀ ██ ██████ ██ ██████████ ██ ██ ██████████ ██ ▀██▀ ██ ██ ██ ██████ ██ ██ ██ ██ ██ ██ ██████ ██ █████ ███ ██████ ██ ████▄ ██ ██ █████ ███ ████ ████ █████ ███ ████████ ██ ████ ████ ██████████ ████ ████ ████▀ ██ ██████████ ▄▄▄▄▄▄▄▄▄▄ ██████████ ██ ██ ▀▀▀▀▀▀▀▀▀▀ ██ ▀█████████▀ ▄████████████▄ ▀█████████▀ ▄▄▄▄▄▄▄▄▄▄▄▄███ ██ ██ ███▄▄▄▄▄▄▄▄▄▄▄▄ ██████████████████████████████████████████ | | | | | | ▄▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▄ █ ▄▀▄ █▀▀█▀▄▄ █ █▀█ █ ▐ ▐▌ █ ▄██▄ █ ▌ █ █ ▄██████▄ █ ▌ ▐▌ █ ██████████ █ ▐ █ █ ▐██████████▌ █ ▐ ▐▌ █ ▀▀██████▀▀ █ ▌ █ █ ▄▄▄██▄▄▄ █ ▌▐▌ █ █▐ █ █ █▐▐▌ █ █▐█ ▀▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▀█ | | | | | | ▄▄█████████▄▄ ▄██▀▀▀▀█████▀▀▀▀██▄ ▄█▀ ▐█▌ ▀█▄ ██ ▐█▌ ██ ████▄ ▄█████▄ ▄████ ████████▄███████████▄████████ ███▀ █████████████ ▀███ ██ ███████████ ██ ▀█▄ █████████ ▄█▀ ▀█▄ ▄██▀▀▀▀▀▀▀██▄ ▄▄▄█▀ ▀███████ ███████▀ ▀█████▄ ▄█████▀ ▀▀▀███▄▄▄███▀▀▀ | | | ..PLAY NOW.. |
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just4kicks
Jr. Member
Offline
Activity: 55
Merit: 1
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December 31, 2021, 10:49:28 PM |
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I still think that giving your KYC is not stopping abuse, if a person wants to, they could always get at least 10 national ID and pictures from people, consider yourself, your parents, your spouse, your friends and you got yourself at least 10 and you could still abuse it. I have seen too many phome miners who do many different things like this to not really consider this as a solution, sure it would stop people from doing thousands, but it would not be stopping it for good.
Axie has the same "you can't play from same phone" stuff, so people buy like 100 cheap phones and start 100 different accounts and be scholars there and earn like 5k+ dollars thanks to that. If they want to give out free prizes, then it should be free prizes, if you keep doing "oh you should win at least x much" or "you should do KYC before you can withdraw" and so forth, it is not really free.
Are you speaking from experience? 5k dollars? = 1 month salary, worth to hassle your hole family into? Nah mate, get sober
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Onakfu
Newbie
Offline
Activity: 13
Merit: 0
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January 01, 2022, 12:01:00 PM |
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I still think that giving your KYC is not stopping abuse, if a person wants to, they could always get at least 10 national ID and pictures from people, consider yourself, your parents, your spouse, your friends and you got yourself at least 10 and you could still abuse it. I have seen too many phome miners who do many different things like this to not really consider this as a solution, sure it would stop people from doing thousands, but it would not be stopping it for good.
Axie has the same "you can't play from same phone" stuff, so people buy like 100 cheap phones and start 100 different accounts and be scholars there and earn like 5k+ dollars thanks to that. If they want to give out free prizes, then it should be free prizes, if you keep doing "oh you should win at least x much" or "you should do KYC before you can withdraw" and so forth, it is not really free.
Are you speaking from experience? 5k dollars? = 1 month salary, worth to hassle your hole family into? Nah mate, get sober They are effective. They don't need people who win. KYC is a way to save the casino money. New people don't know that things are strict here.
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buwaytress
Legendary
Offline
Activity: 2982
Merit: 3691
Join the world-leading crypto sportsbook NOW!
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January 01, 2022, 02:27:49 PM |
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The email you received mentioning the btc/mbtc bonus? after clicking activate make sure your account is in the BTC method you will see the wager progress above If it still doesn't work, it means the problem is with the site the fastest way is to contact support only they can help you
My account is only in BTC on FJ actually, and previous bonuses were present in my Bonus tab after visiting, regardless of whether I click the link from email or not. And I actually get much faster support from Tornike here, plus it isn't a terribly urgent matter, just wanted a quick way to wager some BTC over the holiday period. In any case, happy 2022 Tornike, FJ and all you guys!
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Bitinity
Legendary
Offline
Activity: 3220
Merit: 1316
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January 02, 2022, 09:12:00 AM |
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Today I received an email that I need to pass the KYC during 14 days after the request from Fortunejack, otherwise my account will be terminated and all funds will be confiscated. I tried to login to my account after noticing this email but I cant login, is there something wrong here? Anyone facing login issue like me? Posting it here while waiting the answer from live support.
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Onakfu
Newbie
Offline
Activity: 13
Merit: 0
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January 02, 2022, 11:14:18 AM |
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Today I received an email that I need to pass the KYC during 14 days after the request from Fortunejack, otherwise my account will be terminated and all funds will be confiscated. I tried to login to my account after noticing this email but I cant login, is there something wrong here? Anyone facing login issue like me? Posting it here while waiting the answer from live support.
They blocked your account. Write to them and they will let you in for identity verification. And then they might ban you because they don't like your ID
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just4kicks
Jr. Member
Offline
Activity: 55
Merit: 1
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January 02, 2022, 01:24:16 PM |
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Today I received an email that I need to pass the KYC during 14 days after the request from Fortunejack, otherwise my account will be terminated and all funds will be confiscated. I tried to login to my account after noticing this email but I cant login, is there something wrong here? Anyone facing login issue like me? Posting it here while waiting the answer from live support.
Don't worry, If you pass the KYC. You will get your winnings paid all is fair here.
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Mahdirakib
Legendary
Offline
Activity: 2086
Merit: 1046
In Search of Incredible
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January 02, 2022, 04:23:48 PM |
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Today I received an email that I need to pass the KYC during 14 days after the request from Fortunejack, otherwise my account will be terminated and all funds will be confiscated. I tried to login to my account after noticing this email but I cant login, is there something wrong here? Anyone facing login issue like me? Posting it here while waiting the answer from live support.
They asked you to do KYC when you requested a withdrawal from the free spins winning in the previous week and you haven't done it. Maybe you got the email today as you haven't replied to them. Previously they blocked my account for being inactive (for not making deposits). They sent me a massage and asked me to contact their support within 14 days to avoid the account suspension. I contacted the support and they said making a deposit is the only solution to avoid the suspension. We have discussed about it here before ( click to see). BTW, I was able to login after receiving the message and they had blocked my account one month later. Maybe the situation is different in your case. And I think passing the KYC verification is the only solution there to regain the access of your account. My new account is KYC verified and I have made deposits too. So, I'm not expecting to see any inconvenience in the future.
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