TwinWinNerD (OP)
Legendary
Offline
Activity: 1680
Merit: 1001
CEO Bitpanda.com
|
|
August 12, 2016, 01:21:46 PM |
|
Hi, I had a problem with one order and although I've emailed to office@coinimal.com and so to support@bitpanda.com to inform about, nobody has replied to me. Please, can you confirm what is your support email address if isn't none of the above I wrote to? Problem is that my order is stuck in status "Processing", however VISA has made me the charge but I haven't received my coins yet. Thank you Hello, The addresses are correct, I will look into it. Regards Edit: answered and solved
|
|
|
|
Mainj29
Newbie
Offline
Activity: 2
Merit: 0
|
|
August 12, 2016, 07:59:49 PM |
|
How long do it take to complete y PayPal transfer
|
|
|
|
Mainj29
Newbie
Offline
Activity: 2
Merit: 0
|
|
August 13, 2016, 03:58:44 AM |
|
. How the hell long exactly does it take to transfer my sale of my Bitcoins to my Paypal account exactly how long
|
|
|
|
|
TwinWinNerD (OP)
Legendary
Offline
Activity: 1680
Merit: 1001
CEO Bitpanda.com
|
|
August 14, 2016, 11:35:46 AM |
|
Paypal was sent yesterday, sorry for the delay.
@usuartur, its already being in the refund process. You should have it back within 2 hours.
Regards
|
|
|
|
Usuartur
Newbie
Offline
Activity: 3
Merit: 0
|
|
August 14, 2016, 11:45:40 AM |
|
Paypal was sent yesterday, sorry for the delay.
@usuartur, its already being in the refund process. You should have it back within 2 hours.
Regards
Thank you why anybody comunicate me this i was so worried
|
|
|
|
Usuartur
Newbie
Offline
Activity: 3
Merit: 0
|
|
August 14, 2016, 01:37:10 PM |
|
Paypal was sent yesterday, sorry for the delay.
@usuartur, its already being in the refund process. You should have it back within 2 hours.
Regards
They have two hours passed and I have not received anything should worry?
|
|
|
|
TwinWinNerD (OP)
Legendary
Offline
Activity: 1680
Merit: 1001
CEO Bitpanda.com
|
|
August 14, 2016, 02:09:43 PM |
|
Paypal was sent yesterday, sorry for the delay.
@usuartur, its already being in the refund process. You should have it back within 2 hours.
Regards
They have two hours passed and I have not received anything should worry? Already sent now, should be in your wallet. Regards
|
|
|
|
Tangoit
Newbie
Offline
Activity: 2
Merit: 0
|
|
August 22, 2016, 11:47:34 AM |
|
Question.. I sent through the online support system but didn't get response yet.
In Japan, previous customer on the old company name... confirmed transaction.
I want to buy BTC from Neteller - tried todo Verification Bronze - but the SMS for Japan doesn't work.. but since I am a previous customer how can we get this done?
|
|
|
|
TwinWinNerD (OP)
Legendary
Offline
Activity: 1680
Merit: 1001
CEO Bitpanda.com
|
|
August 22, 2016, 11:48:54 AM |
|
Question.. I sent through the online support system but didn't get response yet.
In Japan, previous customer on the old company name... confirmed transaction.
I want to buy BTC from Neteller - tried todo Verification Bronze - but the SMS for Japan doesn't work.. but since I am a previous customer how can we get this done?
We don't allow customers from outside of Europe to buy Bitcoin. I don't know how you were able to do it on Coinimal. But as a headsup, the Coinimal Account is working on Bitpanda.com without any action on your part. regards
|
|
|
|
Tangoit
Newbie
Offline
Activity: 2
Merit: 0
|
|
August 22, 2016, 12:00:20 PM |
|
Thank you for your extremely fast reply! Looking at my previous transaction I sold BTC to Coinimal in exchange for Neteller back.. so that works that way - just not opposite? On a side note - I would like to speak with you regarding a possible business cooperation, what would be the best way that we can talk? Skype, WhatsApp? Email? Question.. I sent through the online support system but didn't get response yet.
In Japan, previous customer on the old company name... confirmed transaction.
I want to buy BTC from Neteller - tried todo Verification Bronze - but the SMS for Japan doesn't work.. but since I am a previous customer how can we get this done?
We don't allow customers from outside of Europe to buy Bitcoin. I don't know how you were able to do it on Coinimal. But as a headsup, the Coinimal Account is working on Bitpanda.com without any action on your part. regards
|
|
|
|
TwinWinNerD (OP)
Legendary
Offline
Activity: 1680
Merit: 1001
CEO Bitpanda.com
|
|
August 22, 2016, 12:21:21 PM Last edit: July 29, 2017, 11:27:00 AM by TwinWinNerD |
|
Thank you for your extremely fast reply! Looking at my previous transaction I sold BTC to Coinimal in exchange for Neteller back.. so that works that way - just not opposite? On a side note - I would like to speak with you regarding a possible business cooperation, what would be the best way that we can talk? Skype, WhatsApp? Email? Question.. I sent through the online support system but didn't get response yet.
In Japan, previous customer on the old company name... confirmed transaction.
I want to buy BTC from Neteller - tried todo Verification Bronze - but the SMS for Japan doesn't work.. but since I am a previous customer how can we get this done?
We don't allow customers from outside of Europe to buy Bitcoin. I don't know how you were able to do it on Coinimal. But as a headsup, the Coinimal Account is working on Bitpanda.com without any action on your part. regards Yes, only selling is possible. You can contact us at support@bitpanda.com for any business inquiries. Regards
|
|
|
|
luquich
Newbie
Offline
Activity: 2
Merit: 0
|
|
September 04, 2016, 01:40:20 PM |
|
@TwinWinNerD
I sell BTC yesterday and waiting for my paypal payment, it have 12+ hrs and not yet.
Trade Details Order ID xxxxxxxxxxxxxx2616 Timestamp 2016-09-03 21:46:45 Ordertype Sell Status Processing
King Regards.
|
|
|
|
TwinWinNerD (OP)
Legendary
Offline
Activity: 1680
Merit: 1001
CEO Bitpanda.com
|
|
September 04, 2016, 01:54:06 PM |
|
@TwinWinNerD
I sell BTC yesterday and waiting for my paypal payment, it have 12+ hrs and not yet.
Trade Details Order ID xxxxxxxxxxxxxx2616 Timestamp 2016-09-03 21:46:45 Ordertype Sell Status Processing
King Regards.
Hello, It was sent now. Sorry for the delay! Regards
|
|
|
|
luquich
Newbie
Offline
Activity: 2
Merit: 0
|
|
September 04, 2016, 01:59:54 PM |
|
@TwinWinNerD
I sell BTC yesterday and waiting for my paypal payment, it have 12+ hrs and not yet.
Trade Details Order ID xxxxxxxxxxxxxx2616 Timestamp 2016-09-03 21:46:45 Ordertype Sell Status Processing
King Regards.
Hello, It was sent now. Sorry for the delay! Regards Thanks very much dear, its Ok now. Have happy day. King regards.
|
|
|
|
Ryan Dugan
|
|
September 05, 2016, 09:39:28 PM |
|
Its very nice I like that panda bear. Cool name. Looks like you have a good launch and more exchanges and places to trade helps us all. I have used some others. Maybe I will give this one a try. If it is working I can do it more.
|
|
|
|
Mageant
Legendary
Offline
Activity: 1145
Merit: 1001
|
|
September 06, 2016, 08:00:21 PM |
|
How long does it take to convert my Bitcoin to Paypal (order id 6119314827502867384)? My BTC transaction has 8 confirmations now.
|
cjgames.com
|
|
|
TwinWinNerD (OP)
Legendary
Offline
Activity: 1680
Merit: 1001
CEO Bitpanda.com
|
|
September 06, 2016, 08:01:21 PM |
|
Hello,
it is not automatic unfortunately. It can take upto 12 hours.
Regards
|
|
|
|
numzero
Newbie
Offline
Activity: 8
Merit: 0
|
|
September 09, 2016, 04:20:49 AM |
|
Hello TwinWinNerd,
I don't know where's your customer support is but can you help me solve this problem in private?
|
|
|
|
TwinWinNerD (OP)
Legendary
Offline
Activity: 1680
Merit: 1001
CEO Bitpanda.com
|
|
September 09, 2016, 07:05:45 AM |
|
Best is to submit a ticket directly ou the homepage. But sure sendover a PM.
Regards
|
|
|
|
|