Bitcoin Forum

Please reserve 2 - 10 unit kits and 1 - 5 unit kit.

I sent you a PM.

I am in Sydney, but unfortunately I will be only available by mobile for 24 hours. Please see PM for contact details.

Thanks!!!

PM sent. Please check inbox

red miners from your pictures are the unstable ones ...

Any sources or verification of this information?  @Atari, information regarding such?   :)

Want to reserve and information on this too.

Yes, those are my own from when I purchased them in January. All my current units in stock are gold units.

Cheers

Thanks for the update.   :)

Still looking to purchase some of these once I get the funds together by the way, have your group buy thread favorited. 

That is good news I have been reading some of the instability issues with the red ones were frustrating.
I have also read that a firmware update fixed that for most of the red ones.

Are these in stock and available to ship to me on Monday? I'm looking at buying 20 units. So 2 -10 packs!

Let me know.

Sent PM as well with address for shipping estimate.

How much is just 1 unit with all needed hardware?

Great! Just PM me when you are ready to purchase.

Cheers

PM sent. Check inbox

Hey,

Sorry, minimum purchase is 5 units.

I'm a little confused by the listing.  Does the 10 unit setup cost $2,250 or $2,450?

Thanks!

Did you get my PM?
In for one 10 set kit.

Hey,

I sent you a PM earlier, but I resent it again.

Please check inbox. Thanks

Hi,

Normally $2,450 but if you pay by tuesday night it is $2,250.

Hey atari I sent you an email already, but I'd like to order 10 for 2250. Will send a pm with shipping address.

I did the same.
 :)

Interested in a $2250 plug and play pack. Already PMed.

Check my sig out it should help you with your order.

hey mate

sent you an email... didn't quote  ManeBjorn though :P

You have PM

Good one.  LOL
Just hope you noticed my sig is for this group buy and re-seller.

Hey Atari02,

So what batch would mine be in? I had paid on the 1st of March and was supposed to be included in the March 8-11th batch shipping. Would appreciate an update on the same.

Thanks,

Harper86

I also sent a PM yesterday and -did- mention ManeBjorn... alas... no response.

I know they were on a flight last night so you should be getting some responses in the next day or so.
Sorry for the delay.

Hi,

please let me know by PM what you can offer for me if I order 100.

Thanks!

I let Atari02 know you were all wanting to order.  Atari02 will get back you to soon, he just finished getting to the destination.

+1 to the above!

Ok, I was just about to mention he hasn't replied back.
Ive emailed twice and PM'ed once. Only received one email so far.

Then I hope he's still in time to cancel my order as I haven't received any shipping details ;)

so atari02 is not responding to anybody ?

i will reserve one X5 pack , let me know details, shipping , payment ..

Waiting for a response for a 20 pack .. nothing yet.

If I don't hear back about tracking info in 24 hours I'd rather cancel.

Atari, I too am wondering about the 11th shipping time frame, it is today and no word. thanks. sbfree

I got an email from Atari02 they are at the warehouse now.
I know they are trying to get everything out on time and answer all the emails and PM's too.

thanks manebjorn. Will cont. biting my nails. 8)

Your welcome.
I know that Atari02 flew over and got there lastnight for the shipping and such.  He takes is seriously which is why I vouch for him and put the special in my sig for this group buy.
I am also going to do an interview with Atari as well once he has time for cryptocoinsnews.com.  Ia m looking forward to that.  We need more new vendors like this and get word out that they are out there it is not just the big companies anymore.
I am also going to be doing an article on another group buy re-seller as well for a different type of equipment than Atari sells.
It is an exciting time to be in crypto that is for sure.

Here is my writer page if you want to check it out. http://www.cryptocoinsnews.com/author/scott-fargo/ (http://www.cryptocoinsnews.com/author/scott-fargo/)

As always tips are appreciated but never expected and Happy Mining.  :)

I didn't get a reply yet about buying some :/.. which probably means i don't get the better pricing? bah

Atari will be replying they are at the warehouse.

Hi Atari,

I got your PM and ready to make the payment as soon I get your response on following tow questions, forgive if its already been answered on this thread. I might have overlooked. I have sent couple of reminders on the same in your inbox couple days ago.


1. Does the controller will control all 10 gridseeds? I read somewhere that, the controller can only control 9.
    I see a new screenshot on this thread showing 10 grid seed mining together, Is this mean the the controller you would provide will be able to control all
   10 grid  seeds. Please confirm.

2. What other things/setup do we need to have to get it running?
    I wish you can post a Quick Setup Guide and other system requirement at users end on this thread.

Thx

The controller does work with all 10.
Here is are a couple good links to walk throughs and resources.
https://bitcointalk.org/index.php?topic=487419.40 (https://bitcointalk.org/index.php?topic=487419.40)
https://bitcointalk.org/index.php?topic=466230.0 (https://bitcointalk.org/index.php?topic=466230.0)

If you are using a computer or Raspberry Pi to control it you do not even need a controller.

I hope it helps.

it seems there's threads that say controlling it via a pi/PC is a lot more stable than the controller

is it harder to control via PC? more configuration etc.?

It's not too difficult on the PC.
In fact MultiMiner has a pre-release version that runs them all for you.
https://bitcointalk.org/index.php?topic=248173.2300 (https://bitcointalk.org/index.php?topic=248173.2300)
Scroll down you will see the DL link.  The final version is almost done.  I have not had any issues with the pre-release version yet though.

Are these already being shipped?

Hi everyone!

On the OP standa that the hardware is shipped with original invoice. Is there any option someone PM me the invoice? I would like to calculate fees for my country.


Thanks,

Tad

Hi Guys,

Sorry for going missing from the forum for more than a day. I jumped on a flight to China (to meet gridseed later this week to negotiate better prices on bulk) and only earlier today got my internet back. I will be contactable all the time, anytime, from now on.

UPDATE: After receiving 1,000 units a couple of days ago, most of it has been shipped out and there is remaining about 150 units to be completed tomorrow. Unfortunately, we are still waiting for controllers which is eta Friday. Those will be shipped out by themselves on that day. I will keep everyone updated.

UPDATE 2: I will have a raspberry pi controller in about a week to replace the factory controller. This pi will be running either cgminer/bfgminer with a customised front-end with even more details.

My meeting with Gridseed is to secure more bulk stock (> 2000) and better prices which I will want to pass on to you guys. For us, we want to pride ourselves on having the lowest prices and great customer service. I am in the midst of expanding our team to deal with sales and technical support.



Latest gridseed packaging does not include boxes. We have used lots of bubblewrap to secure these during transport.

https://dl.dropboxusercontent.com/u/70944819/photo11.jpg


Cheers

Thats all nice for you, but I stil don't have my paid for items that WERE supposed to SHIP on the 8th, then the 11th, and NOW still no email, no shipping info. and another delay.

Atari02, I am asking for a refund please. Let me know what I need to do. Thanks.

PM sent about refund

Are you shipping or not? How many do you have left?

Thanks for the reply Atari02. Also, I do understand in regards to supplier delays and appreciate the effort you are making. I am glad for working this out with me, and will be awaiting further shipping information. Thanks again.

Looking to order but I worry about what DHL etc will do to TAX the items when shipped to me.. I am in CANADA..does anyone have insight into what the fees will be when they arrive.. I have heard horror stories of the amount that DHL will tax on behalf of Canada.  Thank you for any information you may provide on this.. (based on a 10 piece grid kit)

Yes, still some left for March 15th dispatch, but stock is low. Next batch is March 22nd

PM me your address for a shipping quote.

Cheers

I ship internationally from China. We provide a custom (low value) invoice to customers. The amount depends on the country. I have shipped out to many countries and we know how to deal with each country. You will receive your order with no tax applied.

PM me and I will give you the details of how we do it.

Cheers

Was wondering if you could do a reduced invoice, that's awesome!

also, on the raspberry pi controllers - will there be a much higher cost for them?

I already have some Dual Miners running under a Raspberry Pi using their version of cgminer and mineninja.

Would it be possible for me to use the same Raspberry Pi to control the 10 piece grid seed kit?

If so, can you tell me what's involved? Maybe I'd have to run two different cgminers on the same system.

Reduced in voice is the norm around here.

And with the solution coming out, the Pi will be $20 cheaper. Did you get my PM flinchy, still waiting for a reply.

Cheers

is it too late to get in for the 15th shipment?

I can't believe you are a senior member. I don't want to point fingers at you. Either you or someone photoshopped that.

There is even a mistake there. My skype username is "bouncerr38" NOT "bouncerr38 atari02".

I have never chatted to you online before and I would definitely not offer you 50 @ $5,000. That's just a ridiculous price. Are you sure you were talking to me? Or someone masquerading as me. That is not my username. I hope you didn't photoshop that, because as a senior member I would have thought better.

I have sold hundreds if not thousands of Gridseed units and you expect me to do a scam and run away with $5,000? Oh please. I am trying provide a honest service here. This is my 4th groupbuy.

Anyway, you can ask DannyHamilton or TomatoCage whom I have used their escrow service to trade with customers. I take paypal and escrow btc.

And many customer have receive my products as you can see in the post.

I have nothing to hide and I won't delete this post, but can't you please PM me and explain where you got this from? I want an explanation.

Very frustrating that you accuse me of being something that I am not.

For others going through my post, I am sure you will see it as what it is. Myself just trying to provide a honest service.


Cheers

what is your real name ? or if you can tell me what is your location in skype ?

Alex Huynh, anyone can email me at alex.huynh38@gmail.com

It's on my post.

So you mean you didn't photoshop this and someone talked to you and told you that?

actually you can add me on skype now:

bouncerr38

or PM me yours and I'll add you and we can talk there.

oppps, please accept my sincere apology, it seems that I add the wrong person, I did look at the picture and I saw the miner so I did guess that was the right contact..

https://i.imgur.com/YUP7m9T.png https://i.imgur.com/oadgwg2.png

LOL.. That's fine.

It worried me that a senior member would do this. But it was a honest mistake. No harm done.

Geez, someone is masquerading me and trying to scam people? Low-life, what has this world come to.

Awful photo of me though. :/

I sincerely apologize for my ignorance, I am real sorry, I fucked up, I didn't look good to the contact info, the pic on the profile was so convenience


I already edited my post. I really feel bad for acting so fast... :(

No harm done. At least it has been cleared up :)

And you have made it known that there is a scammer out there and warned others.

I was going to say I have been in email and PM contact regularly with Alex and have vetted his company for a story I am doing on it for cryptocoinsnews.com
http://www.cryptocoinsnews.com/author/scott-fargo/ (http://www.cryptocoinsnews.com/author/scott-fargo/)
A solid seller and no problems so far reported from him.
Thanks for letting everyone know someone was trying to pull a scam with his name.

Thanks for that second Scott!!

Not a problem.
I do not endorse things or people I do not trust.
It sucks with all the scammers lately.  We need to keep the legit sellers going.
I have been scammed out of .14 BTC in the last two weeks myself which is nuts.
Keep up the great work.

I will vouch for Alex... although my shipment of 50 units is still in transit from China.

I have spoken to Alex by mobile phone, he has kept my up-to-date on my order, and I have all his contact details including his address in Melbourne... so I have confidence that he is who he says and will deliver.

You are welcome to contact me for a reference.

Hello, please see PM for request :)

I have purchased 20 units and should have them by this monday / tuesday

Will update later

I am new to all of this.
A newbie question. If I buy one of these miners (the 10 unit), how many LITECOIN am I supposed to mine during a 1 month period? Thanks for the answer.

Check out the mining profitability calculcators on coinwarz.com.

If 10 units give 3500KHash/s at 70W you would get 22.29 LTC per month. That's $374 minus $5.04 in power costs (assuming $0.10 per KWH) equals $369.20 per month.
At $2250 this means an ROI (return on investment) of 182.83 days, assuming the current difficulty of 4737 doesn't change during that time. Don't assume it won't.

Regards,
Achiel

Quick question. Do the power supplies in the kit (both for the 5 chip units and the USB hub) support higher line voltages? I'm considering deploying at a colocation site where the AC line voltage is 208.

Thanks in advance.

Hello atari02

sent PM, check inbox please

Replied sent, check inbox please

I believe it can work as the psu are rated at 220-240. It is just a little outside the range, but do your research and don't take my word for it.

Could you please respond to my PMs regarding the previous batch. Thank you.

Please check your pms :)

PM sent, please check inbox

Hi atari

Sent payment for 10 miners please Pm me confirmation when u get a chance

Hey atari,

Just sent my payment as well. Please confirm when you can.

Thanks!

Atari I sent you several PMs about the controller you said you would ship me. Please respond.

Atari02, please respond about my order  ???

I'm from the before batch.

Hi Fassade,

PM sent with response, please check inbox and reply to me.

Thanks

Hi Guys,

I know delivery was set for Saturday yesterday, I waited all day for the goods that Gridseed promised me. However, only this morning did Gridseed reply and say they will dispatch the units for me on Monday which I will receive on Tuesday. So now shipping has been moved forward to Tuesday 18th.

Anyone have any concerns please PM me to discuss.

Cheers

PM reply sent. Check inbox

Atari,

Sent you a PM yesterday for a change request on my order. Please check your inbox.

Thx

Hey man,

Is your Skype hacked? If not, why are you trying to send me an file with an dodgy extension out of the blue?
https://i.imgur.com/YY9yQCN.png

Thanks

read the previous page, it's not him

Hi Deepak,

PM sent. Please check inbox

PM responded

I will again vouch for 'atari02'... my order of 50 units arrived safe and sound this morning. I am in the process of ordering another 50 from 'atari02' as soon as I get these units online and tested.

Thanks!

That is great news.
Happy Mining. ;D

Hi 24Kilo,

Thank you very much for your trust and support!! :)

I will also vouch for atari, whilst it did take some time to process a refund he did give me a full refund via Australian bank transfer as requested.
Trust-worthy and would deal with again.

The 5-unit package is incredibly expensive though.
I wouldn't mind seeing the option to get that price down by dropping the accessories, or overall getting the price more in line with the 10+ packages.

Hey Jamesco,

Thanks for the endorsement mate. Much appreciated. I do my best when dealing with all customers.

Cheers

I think a 10-pack is much better value. In in terms of shipping, it works out nicely too.

Hi Atari,

What's the status on my request? Please respond to my email/PM.

Thx

Hi Atari,

I placed my order without a controller because I prefer to use a Raspberry Pi. But that was a little before you started offering Raspberry Pi as an option.

When you ship with a Raspberry Pi now, is it preconfigured to just work out of the box? Or do you point us at instructions for configuring it?

Note that I'm perfectly comfortable buying my own Raspberry Pi and configuring it. In fact, I kind of prefer to do that because there are specific ways that I like to set things up.

I know there's a thread about setting up Gridseed rigs. Should I just follow those instructions, or do you have specific instructions? Maybe you've got a preferred version of cgminer and a web frontend that you can recommend?

I'd like to preconfigure my the Raspberry Pi so that it's ready before I receive the shipment.

Thanks in advance for some direction.

Reserved  ;D

I have just bought atari a 10gridseed package, ill tell you news in a couple of days ( I hope )

PM sent please check. You refund is in process, you should see it in your paypal within 24 hours.

Cheers

Hi there, please check your PM

Hey Atari........just sent you a purchase inquiry to your Email.

Thanks!

Did anyone get tracking for todays (18th March) batch shipping?

Atari please check PM.

Hey, how is the shipping going? Will it be send out tonight?  ;)

I know he is working like crazy on the shipment.
He should be updating you all on it when he gets a bit of time.
Happy Mining.

My Pi will come preloaded with cgminer and a Scripta interface. I will be posting this image on the web so any one can use it. If you can get your own pi then load this image on to it. If you need a PI with this image preloaded just PM me. :)

No PM received. Please send again. Your tracking number will be emailed to you tomrrow.

Cheers

Hi Kapz786, tracking is coming tomorrow. The units arrived in warehouse very late in the evening and missed the cutoff time for dispatch.

Cheers

Packing is in progress. Shipping will be in the morning. I will update you will tracking.

Cheers

Added you in skype. Chat there.

It must be nuts there getting them all sorted and packed.
Great job though keeping everyone in the loop.  :)

Trying my best :)

Btw, we have an amazing company with great price and support representing us in USA/Canada. All customers in this country will be referred to them.

www.gawminers.com

With 24/7 tech support and great prices, US and Canadian customers will be well looked after.

Hope you quoted them a lower price than you quoted me or they will be broke in a week :)

Resend, please check.

I just started reading up on them lastnight.
That is good to know you are their supplier.

There info is a bit lacking though. 
Such as do their single units come with a power pack and a USB cable.
Still looks like a good effort going on there.

Sent you a PM, atari ;)

My order with delay, got it TP Link controller or Raspberry? Please, review your PM.

Regards.

Ordered 10 pack with cables only. Paid through paypal. Waiting for tracking info and ETA.

Thanks Scott. I will let them know.

Cheers

I wish someone offered that price per plug and play in EU. I would take 30 miners.

Hey Kergekoin,

I do ship to the EU. I can get it there fast and get it through your customs with no problems. PM you, reply me if you are interested.

Cheers

Thanks for getting back to me Atari. I'll probably set up my Pi by myself. But if I run into problems, I'll ask for the image.

Hi atari02!

I asked you if there's probability to order 10 pack with only USB and power cables and what price will it be?
I allready PMed my address for shipping quote.

Cheers,

Tad

Atari any news on 18th March batch? Was supposed to ship yesterday

They were and shipping them yesterday.  I know he will be back on to get you guys all set later on.

Did anyone received shipping confirmation, who ordered the kit for batch-4 yet?
I am still waiting for mine.

I'm on batch #3 and have been fed a steady stream of broken promises. The latest was that the package would be shipped Wednesday and I would be provided with a tracking number. It is now nearly 8pm Thursday and of course I have not heard anything from him.

Escrow dispute period expires in a few hours and I will most likely get my money back from there.

Just a warning. If you do this buy, be prepared for delays/flakes and USE ESCROW

Hi Almighty,

I thought you would have been emailed, but obviously you didn't get it. Your package was dispatched yesterday. Tracking number has been PM to you now. In it we apologise for the failure on our behalf due to unforeseen circumstances. Gridseed has been really slow at delivering my requirement. That is not an an excuse, I know it is still our responsibility. In the PM I have outlined what I offer to make good to you.

I have everything required to fill all orders up to date now.


Cheers

So end result when will Tuesdays batch be shipped?

Hi Everybody,

For all outstanding orders we are in progress of dispatching them now. You will receive your tracking number very soon, and if you don't please PM me and myself and I will get it for you.

In addition, I will update you guys with another 2 member details that will support you in this forum in after sales and technical issues. We have been growing too fast and are starting to get a handle on all issues and delays.

Thank you for your support.

Atari02

All going out today and tomorrow.

Thanks for the update

Atari02, do you check your PM's? Please..

x2

Hi Fassade,

Got your PM, replying now.

Btw, tell me if you got a shipping number in your email? You order was dispatched yesterday.

Cheers

Hey Tad3j,

I never got your PM. Was it sent today? Anyway I have PM you... check inbox please

I just sent you an email for him.  LOL
You beat me to it.

Thanks both. Seems to be something wrong with PM system as I have allready messaged you on 17th

I have a quick set up question. I noticed that in your pictures, you have 8 units in a column on its side with a single fan at the top. Several of these modules are mounted in a framework.

I plan to deploy my 10 unit kit in a rack in an air conditioned server closet. I'm thinking of a similar layout, but with two columns of 5 units each with a fan on the end of each column. I can deploy these such that the two intake fans will have cold air blowing at them from the AC units.

Will that set up provide enough cooling for these units? I suspect that since your pictures show 8 units that the answer is yes, but I just want to be sure.

Thanks in advance for your help.

batch #5 is shipping saturday without delays? ???

Hi,
I was going to put an update up. Shipping for batch #5 I am happy to say will begin dispatching on Saturday.

Cheers

Is group buy still available?

Atari,

I did not get my kit ordered for bacth-4 yet?
Are you getting my PMs since last couple of days?

batch 4 will be sent entirely before starting batch 5?  that would be cool

Anyone in batch 4 get tracking yet? Batch 4 will probably ship same day as 5 :(

I can confirm I received tracking for batch 4 via pm about 18hrs ago (thanks Atari02!).  DHL website has package in the country waiting for delivery, contacted DHL and they confirm package will be delivered first thing Monday morning (its Friday afternoon here in Aus).  If your in the US i wouldn't be surprised if you see your units arrive today.

Atari02 please Pm me tracking number if this was shipped yesterday

Same for me.. Getting impatience now..  :-[

Hi Kapz786,

PMed you. please check inbox

I have PM you the tracking number.

For anyone who is reading, particularly customers using paypal. Please check your email first, if you don't have a tracking number in there then PM, email or skype me.

All customers upto date has been processed and dispatched. We are beginning the shipping of the current 22nd March batch tomorrow.

Cheers

Alex

BATCH#4:

Checked my email box and PM inbox.
Nothing in it, either tracking info or about the refund info.
For the refund I have already PMed  you my BTC wallet address on 18th.
I am not sure if you are getting my PMS, but they do show up in my outbox.

Hi,

Sorry the refund has been slow. We wer having a technical problem with paypal where I wanted to process your refund. It is preferable there since you paid with paypal. It's not happening as tried to send the partial amount back to you. In the morning you will have it in BTC.

Also, check you PM. I just sent you your tracking number.


Cheers

Thanks got your PM with DHL tracking number.
I hope to see the BTC partial refund tomorrow.

Btw. Atari,
Is the whole kit shipped together or the gridseeds and the accessories are coming in different shipments?

still waiting for tracking info for batch 4 pls, have sent PM a couple of days ago

When are you going to change the title of this?

http://puu.sh/7DgeF.png

[BEAT ANY BULK PRICE]

You could say competitive pricing or something.

If you intend to beat ANY bulk price I'll post a quote publicly for you to beat.

Retracted.

No need to do that mate. You want the best price. PM me with what you got. I gave you a price last time, you never came back to me with a target to beat. I can lower that price now, so PM me what prices you have been quoted. I believe I can better it.

Cheers

today ships batch #5, can u confirm my package its sent?
do you have the tracking number?


edit. now on monday? ..... :-\

Atari I'm a batch 4 customer who has been given promises of "shipping next day" for over a week and have no tracking information

I would STRONGLY discourage other members from purchasing until this is addressed there are far better and cheaper competitors out there

Hi,

Yes the current batch #5 has been moved forward a couple of day for dispatch as we worked through all of the previous batch. As batch #5 is really large we will be taking monday and tuesday to have them all dispatch.

Cheers

Hi Kapz786,

Sorry consecutively disappointing you. As we were going to finish the last 10% of batch 4 on Saturday. It didn't happen due to an unforeseen problem in the warehouse that day. I have PM you with details on how we want to make this up to you.

We have bene overwhelmed with the fulfilment of order and have recently partnered up with a big group to solve this issue. Moving forward, the process will be a lot smoother for all our customers. For anyone one that has yet to receive a tracking number for batch #4 please PM.

Cheers

I waited another 24 hours, still the refund is not issued to my wallet. I do not understand what's taking that long to issue the refund.

still waiting on a reply for 2 PM's regarding my batch 4 order. ie where or when is it?

ill be pissed if batch 5 start shipping and I have no info still

Hi mate,

Batch 5 will not start before yours is sent. We have a final few to send off in the morning. I will PM you a tracking number as soon as yours is dispatch. For our failure to sent you your order promptly I have email you about some credit to make up for it.

Cheers

Is the 25th shipping date for batch 5 final?

Price is droping rapidly around so Your offer isn't as good as before and any delays are equal to money loss for Your buyers...

Not to mention money lost due to not mining.

You can also get a discount by using the procedure in my signature for Atari's GB.
He should be getting back to you guys later on.  They are finishing up the shipping and sending out tracking info for the current batch.
I hope it helps and Happy Mining.

I'll wait for atari02 and his statement and/or proposal in solving this.
For now I could get 12 instead of 10 but money went to atari02.
We all know that time is crucial in terms of mining and any day without our items equals to lost money.

I know it's hard to make everything in time as I am seller too but in case of any delays we always get more people to finish the work in time even if it can reduce the profit.

I agree.
Time is money in mining.
Hopefully he will be getting price discounts as well considering how many he purchases from them.

I want to sell them here in my country because there is no trusted seller in here.
I have 100% positive feedback so I can sell them quickly.
In this scenario I need solid supplier that can provide items on time as small buyer always want the item fast to test it out and then probably get more. But when i suffer from supply shortage they (customers) will find someone else that will have items in stock.

Next batch got discount - 260$ per 10 pack...

sent u PM atar02 - let me know ;)

EDIT: Received tracking number but need information regarding the partial credit please

atari02, you did not reply to my pm-order from 18 March 2014, 11:34
that is a little too slow, i am not interested anymore..

hi, PM resent. I sent you one on 22 March. In this PM tracking number is there too.

Cheers

Hi, I thought I did reply you. I'm sorry to hear you decided that.

For you or any other customers, we have moved over all retail operations to www.gawminers.com. The support there is superb and we have a special deal with them for the current groupbuy which includes free 1 year hosting. Check them out if you are interested.

Cheers

I got your PMs, sorry for the late reply. Instead of the BTC, the paypal refund is working now. Check paypal you should be able to see it in your account sometime today.

Alex

Alex,

I need a shipment of Gridseeds sent to Australia, wanted to get in on the shipment tomorrow(Tuesday, 25 March), but have not received an invoice or payment details from you..

Please contact me by Skype or PM ASAP.

24Kilo

Edit: as always it was great chatting to you... am awaiting invoice so payment can be made... thanks!

have you sent some package from batch 5?

Atari can You confirm shipping date 25th?
I can't afford any further delays in shipping. You stated that package will be delivered to me on 25th...

Hi atari02

It's been a couple weeks since I sent you payment for 10 miners. I'm part of batch 4 Just wondering when mine will get shipped?

This thread needs public updates rather than invitations to PM. Yes, there may be some specific issues with specific orders, but in general.....

I've now received my product (batch 3) but it was very difficult to get a straight answer in PM. It wasn't until I posted in this thread that I finally received a tracking number.

I understand that atari02 has probably been overwhelmed by the response, but it seems really unfair that people from the same batch as me were receiving their miners a couple of days after the ship date, while mine didn't even leave China until at least a week later. I think some of #4 may have even shipped before mine.

Again, public updates would help. A promise such as "I will update you during the day" carries a much higher expectation of fulfillment if it's posted publically.

Any news on my refund?

Same as you, and in this coin world time is money...

According to DHL, my order is waiting in  SHENZHEN - SHENZHEN - CHINA, PEOPLES REPUBLIC since Friday. What is the delay?

Atari & Team,

I received the kit today (batch-4). But I did not get the raspberry pi controller as described, instead I see a tiny PCB with one ethernet and a USB port (I guess that the factory controller).
I could not find instructions either in the box. Could you please send instructions to setup?
Let's see its really a plug and play?

So far what I learned from the package I received is, seems like is not really a plug and play. Looks like I will have to spent lot of time on PSU connections.
Anyone know where to find instructions? Please help.

What do you have? "Pigtails" with a barrel connector on one end, and two naked wires on the other end? And a PSU with screw terminals? This shouldn't take more than 15 minutes, get a screwdriver and make sure to connect the wire from the center of the barrel connector (probably a red one) to the "+" terminal and the other one to the "-".

Edit: stole this picture from another thread (don't trust the colors, verify polarity):

http://i.snag.gy/owEyi.jpg

http://i.snag.gy/owEyi.jpg

Hi! I already get the miners, are all connected but I got a detail, the Wiibox said: confine/define.php is not existes.

What can I do?  ??? ??? ???

Not sure about dp007 but the pigtails I received only have very short amounts stripped from the internal wires (maybe 3-4mm) and the sheath covering them (10mm). To fit them to the power supply will require further work.

FWIW, I'd be really really careful wiring a mains cord to a PSU. I have experience with mains wiring but I'm playing it safe * by using an ATX PSU instead.

* You can still cause sparks or a fire with an ATX PSU if you short the output, and it doesn't have sufficient protection (or it's a high amp rail), but at least you don't have semi-exposed mains terminals that could potentially electrocute you.

Thank you for your response.

I googled it found the instructions here.
https://litecointalk.org/index.php?topic=16620.msg135696#msg135696

So far, I was able to connect all by cutting the wire ends etc...

Now I am also able to get to the controllers web page where I think I need to setup the pool info.
That page comes in Chinese language.... Somehow guessed to put URL, user and password, hit the blue button (I guess that's the save button)... waiting to see what's next ...

Can anyone confirm if their factory controller is able to mine 10 devices?
Mine seems like only nine are mining but the 10th one is not.

I'm assuming it's the Gridseed wiibox - yes, it can handle 10 units. Find out which one is not mining, swap cables, maybe you have a bad connection. If the controller can see the device but no shares are submitted make sure to give it enough time. It may take 20 minutes on a high difficulty pool to start accepting shares.

Thanks for the reply, yes it's actually able to to control 10 units. I realized that the 10th gridseed I got might be defective. I took one gridseed out of  my other rig and I saw that all 10  grid seeds are blinking red :)

重启成功！---> "Restart Success!" Thanks to Google Translate

Alex/Atari02,

1. What can be done for a defective gridseed?
    Seems like I got one, the rest of the nine are working fine. I am not aware about your RMA process (if any).

2. I  am still waiting for my partial refund since Mar 16th. As promised, it did not happen today either.

Please advise.

+1 for the refund, please.

I know than you need more time for give us more answers, but I got this question: the Wiibox said: confine/define.php is not existes.

What can I do?

DP, I think I have a solution for you. It may be an issue with the controller you have in hand according to gridseed. I have a new update to send you.

I will post a link here soon, but will also PM you.

Alex

Talk to me on skype. I will arrange free pickup for your RMA unit, and send a new one out.

Cheers

Still waiting for information on my batch 4 shipment.

I'm a bit confused from the OP, Where are you located?

Do you ship these from US or from China?

The OP is in Melbourne but these ship from China at the moment although new orders may go through GAW miners in the USA

I paid a premium for the 10 pack deal as it is, is it to much to ask for a refund on the controller on i was never sent?

Hi atari!

If the order won't be shipped today I want a full refund for this.
If it will be sent I want the tracking info for my package today.

Best regards

Got shipping number almost immediately after posting.

We'll see if it will move ahead today. For now it's:

1    Shipment information received    SHENZHEN - CHINA, PEOPLES REPUBLIC    16:34

You guys used escrow?
I want to order 25 Gridseed Miners ..

i've talked to you by skype atari

You can always use Paypal as I did

I did. There's a user named DannyHamilton on here that provides an escrow service.

There is some risk with using a random guy from the internet, but his feedback is comprehensive. I'd be more worried about having to explain to the monkeys at Paypal what went wrong.

I will personally vouch for Dabs - https://bitcointalk.org/index.php?topic=234939 - and his escrow service.

Tell him that 24Kilo sent you.

I got my shipment of 10 units yesterday. Thanks Alex!

I've got the units in a test configuration and have been mining for about 12 hours. The only issue so far is that one unit is showing about 10 times as many hardware errors as the others. I'll try isolating the problem by switching cables and whatnot.

A bit of feedback. It would be nice if the power cables were a foot or two longer. As it is, you really have to put the units close to the power supply. In my final configuration, I'll probably solder some extensions on the power plugs so that I can isolate the power supplies to the back of my rig.

Lastly, my order was supposed to be without a controller because I've got my own Raspberry Pi. But in the USB hub box there was a little board that has an Ethernet and USB port. There was no case. I assume this is a controller, but I've never seen one before.

Maybe when I've isolated my hardware error problem we can figure out how to get this card back to you.

Thanks again for your support.

Thanks for the quick response. That may not be necessary anymore. This morning I noticed that, the 10th one is back in business. I do not know how that happened.

Hi gruber_69,

Here is your tracking number:

60 7773 7886

I am terribly sorry for the delay. Let me know if you need help when you receive the units.

Cheers

Alex

Where does it say that? Are any of the units mining?

I have a updated wiibox image you can use and that may solve the problem. I will PM you the link.

Shipment tracking has been PM to you. Check inbox

atari02,

I am holding some bitcoins in escrow for you.  The buyer has received their products and authorized me to release escrow, but I need additional information from you before I can do so (among other things, I need a bitcoin address to send the funds to).

I've sent you a PM requesting the necessary information.  Please respond to the PM at your earliest convenience so I can complete the transaction and get the bitcoins to you.

That said when I write the IP from the WiiBox.

I test the unit in my laptop and works fine, the only detail are the WiiBox...

Edit: I don't receive any PM..

Please respond to PM.
thanks

You realize atari goes through at least a few hundred if not more PM's per day?

Yes I do, thank you.

reply me bro here or on email.

Atari

Explain to me why I have to pay customs fee to DHL for handling my package?

That's not what you declared.
You said there won't be any problems and additional costs.

I paid premium for your service which whas dealyed shipping and now package is stuck and won't be released before weekend.

Best regards
Tom

EDIT

wow...im scared about it too, you are in EU right? However talk with atari, we will pay tax ( he told me that )

How much do you need to pay for your package?

PM sent to start the escrow service with DannyHamilton

Ok, I will look into 1m DC cables, I guess if it's too long, customers can always cut it. It would increase the cost for me a little but I'll keep the pice the same.

Seems to be a dispatch error that you got the controller. If you need to RMA then you can send it back along with it. RMA is picked up by our couriers so you are not out of pocket and I'll pop a new one in the mail for you.

Keep me updated please. And I am happy to be of assistance to you.

Cheers

Alex

Hi mate,

Thanks for that, I have been flatout busy with sales and support to even remember to collect my coins. I have sent you a PM with the BTC address and the request to leave some BTC as tips for your service. And there is a new escrow request too.

I didnt get your PM. Send again please. I have refunded you as well.

Cheers

Hi Tom,

According to the details on DHL it has just arrived at the sort facility at Leipzeg, Germany. It should not have a problem clearing customs. Is it a customs fee for handling package, not customs tax charged on it? DHL in some countries charge a handling package fee. I will be happy to re-imburse this amount to you after you have paid for it and collected the package.

PM me the details and I won't leave you out of pocket.

Cheers

That was not a custom tax he as talking about but a DHL handling fee for their service to clear customs. If anyone has to pay this I am happy to reimburse you.

Cheers

Nice service. Kudo's!

I'll inform you on how this process will be going. I talked to local DHL office and they  will check if there's any way to avoid handling fee.

However worker at DHL customs office stated that VAT will be applied no matter what, which I hope I will avoid.

I'll inform you as soon as they will release the package and send me the invoice (if any).

Regards
Tom

u will have to pay some tax on customs but it will be low.
i got my units from atair without issues.

Depends on your local laws and the declared value. The docs on my package declared the value well below the $1000 "duty free" limit we have in Australia. If the true value had been declared I would have had to pay GST (the Aussie version of VAT)

Edit: Liasing with him via email now. Cheers.

Okay, want to keep you updated on my order here.
Contact, talked, placed and paid an order for the LA3M system in 9th of March.
He promised me that I would have the device before the 22th of March (thats the date I needed it, since I flew back home to install this unit)

Timeline here:

• Shipment was promised on the 15th of march
• 15 March: Shipment delay, will be shipped in 2 days
• 19 March: Shipment delay, will be shipped tonight
• 20 March: Shipment delay, warehouse is not open
• 24 March: Shipment delay, will be shipped tonight
• 25 March: Shipment delay, will be shipped tonight
• 26 March: Shipment delay, will be shipped tonight
• 28 March: Shipment delay, will be shipped tonight
• 31 March: Received tracking code - 150$ refund in 24 hours

Hopefully I have my package in a couple of days.

Up until today no shipment! I'm really worried here, I'll keep you updated.
In the end I flew home for nothing....

Transaction details here: https://blockchain.info/tx-index/67ae0ed3f2264a3ac2887f5fc8dec627f70c4d82ebc36db68127f947b8e92928

I just picked up the package by myself (courier couldn't make it today) Had to pay 62PLN VAT (about 20$). Package seems ok.
I'll test them out in home after work.

Too bad the standoffs weren't included. I have to figure out how to stack them without the standoffs.

Just cut the fans off and stack them. you can also tie them with zip-ties.

Atari still waiting on my credit refund have emailed you and PM'd you please action

Pleasantly surprised - my order came with RaspPis intead of the Wiibox!

Please check the PM regarding my second order. Thanks.

has anyone had contact with Atari02 the last couple of days?  Ive sent him PM's and SMS's about batch 6 but no reply  :-\

I did today.  He is working on all of your orders and with GAW for their North American distribution.
He will be getting back to you soon.

Atari and his team have been working hard on the Pi's.  Let me know how you like it and how well it goes.

Thanks for the reply ManeBjorn.  Please check your PM.

Your welcome and I checked and sent a msg to him for you.
 :)

Atari...I couldn't get it work the WiiBox (don't work since arrives).

I don't receive any PM and no one news about the refund.... ??? What is necessary for get any support?

9 out of 10 miners are working.

1 miner is giving only HW errors. Swapped USB cables, power cables and ports in hub. All others working well except this one. Could it be defective?

Try the stock frequency (600 MHz) if you haven't done so yet. Otherwise based on your troubleshooting steps it really does seem to be defective.

Running only stock frequency from the beginning. I planned to overclock after stability test.

Atari please explain how we can process this as one miner was defective from the beginning.

Same problem here, been asking for my refund for more than a week now with no to slow response on the questions. Every time it's "it will take another day". Most recent (two days ago) was that he was waiting on money to clear on paypal before he could issue the refund.

Hopefully I'll get it the coming week.

Had a ticket open with GAW, not sure what the credentials are for the stock Pi image provided... I can SSH in but not login, and it doesn't seem to be running any web server.

I ended up using a modified Hashra image for now on another SD card.

zoob, I had the same problem.  Apparently, it's supposed to be pi/gawminers ... didn't work for me, but that's what it's supposed to be.

Thanks Alex. I've isolated the problems to specific units and have sent you a PM to start the RMA process.

Some of them the login is pi/raspberry.

It appears my parcel from batch 5 is still sitting in China hasn't left the warehouse since last Thursday (DHL website) anyone else having the same problem.

Ive received it from batch #5 on last friday! ;)

Called DHL and they told that they need "confirmation of order" to verify amount for taxes.
They said China usually gives wrong amount.

My order batch #4 is stuck in DHL Finland from friday and can't get touch with atari02..

Hi sorry you were not able to get in.

Please feel free to contact me directly and I will make sure you get the help you need :)

josh@gaw.com

Josh
CEO
GAW Miners

Have you had any luck yet? Im still messaging him - last response I got was "ill check with my finance guy"

Now it says shipping complete for batch 5. Yet mine still hasnt left the china warehouse. Alex maybe you should refund me.

Got a refund today on PP after repeating my question on skype. Have to wait for it to clear on the 3rd though.


That's the reason I had cancelled mine. It should've shipped on the first and did so on the 14th or so. I had a deadline before traveling and it didn't arrive in time.

I have had warehouse follow this up and I will PM you an update.

Cheers

Email sent to you with the requested documents.

Cheers

Hi Atari02, the Wiibox doesn't works and I'm still waiting the refund $150.

 ???

Me and Danny have escrow ready, I hope you see the message here, because the PM system has obvious issues ...  :-\

Good luck getting a refund from this guy, i've been waiting weeks and he keeps saying tomorrow, tomorrow, i'll get my guy to do it. late shipment, Incorrect parts sent (which he fixed luckily) and a dead wiibox on arrival
stop ignoring my messages atari!!

I'm so tired of everyone on these forums opening up shop and taking 20x more orders than they can handle.   Go ahead PM me and ask where my webstore is?  Five datacenters and we don't miss a beat on orders or we correct and compensate immediately.

Just effing say no I can't take new orders because that kind of greed would prevent me from hitting even  50% order accuracy and piss off my customers.

Who takes over a market by bashing to the bottom of a price war without the facilities to deliver?  Come BFL I mean GAW I mean HashFast I mean KnC I mean Avalon;

* Flips desk and walks out.

Unfortunately with the time-critical nature of the market there is no lack of demand no matter how much they screw the customers. And when the customers do get screwed it's too late to do anything about it anyway. Never thought i'd say this but this makes me appreciate marketplaces like eBay - for all its faults it would weed out amateurs like that with a couple of negative feedbacks. Here they can set up self-moderated threads and can go on for quite a while.

Full disclosure: I ordered from atari02, had to cancel due to delays, then unfortunately fell for GAW bait'n'switch scam (which turns out to be the same or closely related entity as atari02).

Got the escrow message. You order has been packed and will be picked up by DHL in the morning.

Cheers

Hi Donggo,

I am not ignoring your messages, just very slow to reply. I have been hammered the last two days. That is why I have expanded my operations with GAW who has the resources for customer support.

Secondly, I will arrange to RMA the dead wiibox, I have offered you a Raspberry Pi instead. It was not my obligation, but I will fulfil that. I could easily send you a new wii box which I have many in stock. But i want you to have a better solution since I have that solution now.

Thirdly, the refund is an offer I made to you. I hope you realise that. And I do that with all intend to make my customers happy. Not an obligation as well. Initially it was credit towards a future purchase, but I eventually gave you what you wanted. So technically it is not a refund, but credit I extended back to you.

I believe there is no one else out there that will offer this. They will take your money, no credit, no refund period. Only GAW miners now have a 5-day guarantee and will reimburse customers for mining lost if they fail to deliver in time.

Suchmoon, I was under no obligation to give you a refund. But I did rather than force you to wait and take the product like other sellers. And how did GAW bait n switch may I ask?

I didn't receive a controller or RPI with my order? Can I connect it to an existing ASIC set / controller so it runs 20 miners?
Why don't I have a controller / RPI??

Actually you were obligated to refund since you failed to deliver as promised. You can't "force" me to wait indefinitely.

As for GAW, there are many many problems, but let's just say I'm still waiting for two "same day shipping" orders placed last week, way beyond the 5-day delivery promise >:(

Atari02, forget the wiibox, I don't want it, I'm interested in the refund, are something about that?

Hi Fassade,

That's no problems. I will refund you $75 through paypal. Don't worry about sending it back. It will be too expensive for me, just keep it as a souvenir.

Alex

Those are harsh accusations. Everyone here is aware that the time is critical and also there are those who are sleeping because of us for 4 hours per day. If you're unsatisfied person generally, you cannot wait and you will say that everyone else is to blame. That is the nature of us customers, but nobody is aware that group buys are mainly one person job, who has possibly a full time job and must travel numerous distances to work everything out. So 4 hours of sleep, 8 hours for work, 1 hour to travel to work and 3 hours to eat. This is 16 hours per day of typical men with full time job, and now tell me, where are his hobbies, time for his loved ones, for himself and for relax?


And still there's easier to blame an individual, than rethink those very important thing called time line of his life ... No comment ...


Thank you, sir!

Take a break and as much time as you need, I'll wait patienlty for invoice and tracking number.

So, going to be $150 + $75 through paypal?

When?

Do you know my paypal email? All you said are only medicine for get quiet, I think.. :-\

The refunds are only there because of the failure to deliver on the promised shipping date, then I didn't receive any AU power adapters with the order (which you thankfully fixed) - but I was still not mining for 6-7 days while the adapters arrived. Now when I got the other sets powered up I find one of the wiiboxes are dead - 1x set of 10 still aren't mining after 3-4 weeks now. Regarding the refund, you said "It will take about 24 hours" on 27th March, it's now 3rd april and still nothing at my end. Don't worry about the Pi, i'm just going to sell that set of 10, it's pointless having it sit around doing nothing while I wait. Just refund me the value of a wiibox.. ++$75?? It's good that you're offering refunds to people for shipping/hardware issues but when the refunds never happen what are we supposed to think ??

Why don't you connect devices to the computer and run them with cgminer or bfgminer??

Yep, I simply cant understand why you would leave perfectly good miners not running for 3 - 4 weeks just because of a faulty wiibox.  there are plenty of options to get up and running without the wiibox.  You can pick up a pi and sd card for under $50 AUD and there are plenty of instructions on setting them with with gridseed on this forum.  You can pick up an AU adapter for $2, or goto your local tip and cut a cable from an old TV or microwave.

Im still waiting for my custom tax refund.

Hi,
Can you email alex.huynh38@gmail.com a copy of the tax receipt and i'll get my office to process it immediately.

ALex

didnt receive a control unit or pi or anything.

Have PM'd a few times now too

I have the office get right on it.

Hi,

Check paypal, we have processed your refund.

Checked, there's the refund for the $100, rest the other part... Do you remember?

Oh right, you made two payments? I'll have that arranged.

Cheers

Atari can you tell me how is the process of replacing my faulty unit going?

Gave you my adress 3 days ago... I would like to know the next steps in this.

Best regards

So, the $125 how going to be refunded?...

Did you make a second Paypal payment or was it made by BtC?

If by btc then send me your wallet address by email. If it was made b Paypal it will already have been processed.

Email already sent... Let me know if you need something more. My wallet start with 1YV5pehqSN4...

The difference with us is that when we drop the ball with later deliveries, we pay our customers for their lost mining time. In many cases, we pay them DOUBLE then they would have other mined on their own. Big difference.

This customer was compensated for their lost mining time. As we do any orders that ship late.

$125 at current coindesk.com exhcange rate refunded in BTC. Please check wallet.

So I can get compensation for my lost mining too? I ordered a 10 pack supposed to be shipped on Wednesday (04/02/2014; Batch #6). I was told that there was a delay and my order will be shipped on Tuesday (04/08/2014). That is almost one week late. I end up paying $40 more and my order is shipped later than Batch #7 (scheduled on 04/07/2014, as the opening post suggested).  :(

Yep, calculate the amount of money you lost in mining time and I will double it and refund you back :)

Send it to info@gawminers.com

GAW Miners and Atari02, thanks for your work.

The refund finally arrives completely. Via PayPal and BTC.

Regards!

That is great news.
So many vendors do not honor their word.  It's good to see that they do.

i've sent it some days ago

Email was sent. Thanks.

Atari.
Should I contact you or GAWminers to get the broken unit exchanged and taxes refunded?
You're not replyting anything and it's over a week since I told you that it's broken and no actions taken except for asking my address on skype.
Regards

Hi Alex,
I have PMed and emailed you about the change in my order. Please check your inbox and let me know how to proceed soon. Thanks.

That's a bold statement and not true unfortunately. I'm still waiting on those 3 unanswered tickets by the way. It's funny how you find time to stalk me via PM but can't provide support to PAYING CUSTOMERS.

yeah my hosted miners havnt been hashing in 3 days and i get no reply as to why

Hi ruddick83,

I'll personally follow this up for you with the tech support at gawminers.

still waiting on a controller/pi or refund, have PMd

Hi, what is your ticket number so I can check in to this?

Hi Alex,
I am still waiting for your response regarding my order change. I have PMed and emailed you. Do I need to contact PayPal? Thanks.

I have sent you a PM in regards to the refund process.

PM sent about refund, please check inbox.

PM sent about refund, please check inbox.

Atari02,

Im still waiting on tracking number for batch 6.  I have sent multiple PM's and no reply. Can you please send it or at least confirm my units are on their way?

atari02,

Payment made for 2x10 pack. Check ur PM. Please send me the tracking number.

Thanks.

Atari please check your PM box. Please provide any info about when broken unit will be exchanged for working one. This one was broken on arrival.

Expect an email soon from GawMiners.

Cheers

Refund processed. May take upto 3 days to be released from Paypal.

Alex

Hi, I have contacted my warehouse to send you your tracking number.

Alex

thanks, refund received!

i have a query check your pm please

atari02, I sent you an email about my units. Thanks :)

Still no contact from either GAW or you Atari...

Hi, I confirmed an email was sent. Perhaps you could check your email again? Or I can send through PM?

My package in customs now. Please contact me its urgent

@GAW miner, can you please replay to my PM i send 3 hours ago? I suppose you and Alex working together, if it is right can you send me the papers i need in terms of releasing the parcel from customs please?

I get a replay from GAWminer and he forward me to somebody(who answer my last enquiry about a sale after 3 days) else to issue a invoice... i still didn't get a confirmation of my email receive. i am sending one in every 2 Min, just to make sure they will not miss my email!

I'm using gmail which is instantly received on my phone.
I didn't receive any email. Also checked spam folder.

I dont think their email works.... or only works one way.

Hi gbyg,

Sorry for the late reply, I have emailed the required doc to your paypal email address. Please check inbox.

can you plz add me to your skype, its not the document i need. it is already 18.30 here. thats mean i will not get the deliver till monday evening!!

I just sent a PM regarding my refund. Please check your inbox. Thanks.

Sent you all the required docs as soon as possible. How did the clearing go?

atari02, pm send.

Didn't get pm Flowan. Can you please resend?

where do you ship from?

China or USA. China on Tuesday and USA from Wednesday. PM me and let me know your concerns and I will address it.

Cheers

Thanks , all the papers send to customs. I will hear from them Monday. Will let you know then.

What's up with the massive price decrease?

Over time the prices drop as production ramps up and with the new products coming soon.
They are still great units.

I'd expect a price drop over time. Just not by this much and nearly daily.
$194 to $112 in such a short span is a lot.
It was at $165 only a few days ago, $120 only yesterday.

True but mining hardware is a fast moving target and you will even see the Antminers, Dragons and others drop like this as difficulty increases, production smooths out and in hand quantities go up.

Buyers beware. There is a new scammer in town: https://bitcointalk.org/index.php?action=profile;u=314819

His nickname is almost identical of atari02. Screenshot below:

http://puu.sh/87nCu.png

That sucks, someone tried pretend to be him once before a few weeks ago.  They even setup a scam skype account.
There are so many scammers out there right now it is not fun trying to decide who and what to purchase if you are in the market for anything.
I wish the newbie jail was still in force because it helped cut down on this kind of crap as well.
Thanks for the heads up.
You should also post the info in the scammer thread.

Hi Alex, I sent an email. I now sent a PM to atari02. Kindly check. Thanks!

Atari02 has made promises to me via PM

I held up my end of the deal.

Atari seems to have gave up on his end.

Not impressive.  Add that to so many complaints from customer I've referred.  I rate you 2nd last just before the dead last FuckZoomHash.

I believe patients is the key.

If there is one thing I have found with dealing with Atari02 is he will come through for you in the end.  My advice to you just keep reminding him.

The poor guy is constantly hammered by new orders, changes to orders, and co-coordinating stock, packaging, and shipping.  He has to do all this while remaining competitive, which he has done an amazing job of doing.

I have been in 2 of his group buys, and plan to do another with him when funds become available (which will be soon thanks to BC). Yes communication can be little slow, but I have always got my product, and in reasonable time.

I don't believe that patients have any thing to do with honoring agreements unless you are a doctor.   Being to greedy to serve customers is one thing.  Being to greedy to serve those who send you customers is just plain dickish.

That's an awful predicament to be in. It's as if he was in a business of selling something ???

Seriously, thousands of small businesses do that every day and somehow manage to maintain high standards of service. Most would consider being "hammered" with orders the exact opposite of "poor".

Standard of service is relative to your expectation, and your expectation should be based on the market which you are dealing with.

The procurement, sale, and distribution of OEM products is very price driven and competitive.  Margins are minimal, hence overheads kept as low as possible.  low overheads results in lower manpower, lower manpower results in overburden.

We should all allow Atari02, and all other distributors of ASIC's a bit of leniency.  They are providing a service to this community.  A service which we as individuals are unable to do. And all the while remain competitive and get us as consumers the best price possible.

 ::)
Yes, sure, incredible service..

Expectation is very simple I'd say:
 as agreed when paid the money


I'm one of the victims miaviator is referring to.
Let me add that miaviator faces all the negative impact, while Atari02 enjoys some profit out of it.

I paid on 09/03/2014 $4k for 20 Gridseeds, so $200 per device and still waiting!
Meanwhile Atari02 offers them in here for $102. WTF ?!!

I'd call this BFL'ing if not even a scam, but for sure not providing a service to this community.  A service which we as individuals are unable to do.

Do you get paid for posting such crap ?!
If not I we should get in business immediately as I can provide you the kind of service you're seeking for...unbeatable cheap..


@Atari02:
I'm still in hope things were just messed up somehow and you're a honest man standing by your word/agreement.
I'm impatiently looking forward to a fair solution (refund/compensation/?) you will provide to us, the ones suffering financial damage.

Thanks.

Wow, you paid like 5 weeks ago and still didn't receive your order? Man, i just hope my order get shipped at least by tommorow.

That's all great, but the seller is in full control of setting the expectations. Yes, it doesn't always work out as desired, but these Gridseed sellers have been at it for 2+ months now. Certainly enough time to learn from initial troubles and there are now patterns emerging as to who can keep promises and who can't.

Yeah, while I was planning to purchase from Atari02, it seems more and more news is coming out regarding
less than optimal shipment times and so on.   :-\

I wasn't entirely happy with my experience, but the product was delivered. I think just about every gridseed reseller is having the same "issues" - so by comparison this guy may not be so bad.

For some contrast, consider that I have been waiting nearly 10 weeks for my gridseeds from another group buy (not atari02)

Just an update for my purchase, i bought 20x pack which still didn't receive, spend $3100 which is now $2200.

Just a easy and quick question as you are not replaying my(or is it not only me?) email/PM, are you gonna make up the price difference or you want me to return the 20x package when i received(probably next month) my order?

I got proposal from GAW that for the waiting time and hard times with Atari I'll get 2 units in place of the broken one that I have received.
I'll post when I will get that items. For now waiting for reply about shipping.

I purchased 20 units from Atari, and I can not in good conscience recommend his service to anyone.  My experience has been as such:

• I ordered on the 25th of March.
• I didn't get a response from Atari until the 29th saying that shipping would be on Tuesday(April 1).
• Tuesday and Wednesday came and went, no update.
• I emailed him both days and didn't receive a response until Thursday, in which he stated he missed the DHL pickup, and he'd extend a $100 credit towards my next order.  I asked that he just include the USB cables in my order instead so I didn't have to source them.  He agreed, and said he'd send double the USB cables, which is cool, but I don't need 40 cables at the moment.
• Friday came and went, no email.
• Saturday came, and he sent the tracking.
• I got the units on Monday(April 7th), but because I was in the middle of a home move, I wasn't able to open up the boxes and check everything out until the next night when I found out I was missing the barrel connector power cables.  I ordered 4 PSUs, so you would think that I would have received something.
• I emailed Atari on the 8th stating my displeasure with the fact that I didn't receive the power cables.
• I sent another email on the 10th asking if he was going to do anything about the missing cables.
• Atari emailed me later that day saying he would get them out ASAP.
• I haven't heard anything from him regarding tracking or shipment confirmation, so I sent another email yesterday.  I still haven't heard back.

At this point I am purchasing power cables from Amazon.  I can't wait on him any longer.

On a slightly positive note - when he does respond, he is accommodating.  But again, that's when he responds.  I understand that he may have bit off more than he can chew with these group buys, but if he wants to continue to do business, he needs to rethink how he does customer service.  Perhaps hiring someone to respond to emails and handle the PR side of things might turn the tables for him.

With the amount of negative feedback being left in his threads regarding similar service, and my recent experience with this order, I would not recommend Atari if you value customer service.  You will probably have a better experience with GAW.  While I have not purchased units from them, I can appreciate their reviews and the reported levels of customer service they give their customers.

-Fuse

Careful with that. GAW clean their threads of negative feedback. They also bribe unsatisfied users with free hashpower - maybe not a bad thing by itself but it skews their public reputation. In reality expect delays, missing parts, slow to non-existent customer service, the usual.

Gbyg,

I would be happy to refund you the difference between the price you bought for and the current price. Sorry for the late reply, as I have been burning the midnight oil the last two day due to a huge shipment of Gridseed products to get out to all customers.

GAW miners have the best reputation today. They have been around for a short time and as a member of the Gaw team, I can tell you we always do right by customers. I extend my apologies for your experience and I have PM you to make up for what was lacking. As an extension of Gaw miners I do my best to make customers happy. I am organising groupbuys here to get better prices for customers, but I understand sometimes the lack of response can be frustrating. I encourage all from now on to contact Gaw and they will provide service on my behalf.

Alex

I will hold my end of the the deal we made via PM. The problem is not many of your referrals have mentioned your referral and none of them has asked for the discount. I am not greedy and I will hold true to my promises. I have PMed you asking you what you believe is the number of referrals you have made and I would be delighted to honour it. Honestly there has been a few that have used your referral discount and in the end no one actually proceeded. The same with MajorBorn's referral program. At the start there was a handfull but it dropped of after a couple of weeks.

I disagree with you. GAW's reputation speaks for itself in sale volume. I can tell you now we are probably the largest distributor of Gridseed products. And this from starting way behind the curve. There reason for that is we do our best to make customers happy. We cannot control the price of Gridseed products, so when prices are heavily reduced it is reflected in the market. It is not that we make huge margins originally be we step down as the price goes down. When customers are unhappy we even go to the point for sending extra units and giving back credits. i don't think there is anyone else out there that is that dedicated to the community. Sure, you may have had a bad experience but give us a second chance and we will always make it right.

Thumbs up! Please do repost your experience.

Strongly agreed!!!! Really bad communication from atari02 . my problem is communication more then anything else. gawminer is little bit better then atari02 but he only answer when he want to. I m sick of sending them email/pm.

atari02,

I actually didn't see your last replay, send me a pm

Alex, I have not received any PM from you.  My review outlines our correspondence, or lack thereof.  I just want to know if you shipped the cables that you said you were going to ship.  If you haven't, and GAW is taking care of service, please forward my information to GAW and have them contact me.  I shouldn't have to chase down service like I have had to.

The fact that I get a faster response because of a negative review than I do through direct email is upsetting.  I would have given you a more positive review had you been more communicative.

-Fuse

It will be nice but still waiting to discuss with you about paypal and customs. its been 3 days they have it in customs. if you don't take an action to resolve the problem it will be send back from there. so please give me an appointment to chat.

I don't dispute the fact that the business is booming, for all I know this strategy (overpromise, underdeliver, cover up) might be exactly what the market needs, given the high demand of this product. I'm probably in a minority of GAW customers thinking that you could do even better if you toned down the self-hype and paid more attention to the actual fulfillment than chasing down "dissidents". Maybe you don't need "even better", it's your business, I'm not in a position to tell you how to run it. I have however spent a fairly significant amount of money with GAW myself and unfortunately referred to GAW a few of my clients, who are now frustrated to no end, so the reality is quite different from how you're painting it.

I haven't heard anything from you yet. Can you let me know when u r online in Skype/forum/...... I belive the shipment will be returned from customs if you don't take any action.

Alex

Im happy with the service and you replied to my emails within a few hours. I will be ordering again and I have also ordered from GAW and they respond on email within hours.

My first grids were slow to leave warehouse but there is still millions of coins to mine

Okay please dont bag me everyone

Cheers and happy easter

I am still waiting for tracking info...no delivery today as i was told to expect....

I am still waiting on a response, either via email, PM, or response in this thread.

-Fuse

Hi Alex. I pmed you a few days ago. Can you please send me the tracking information? Thanks!

Hi Flowan, shipping details PMed to you. Check inbox.

Thanks, but I have not received a PM.

11:51 edit: Pm received, thanks!

Hi Alex. Don't forget me. Shall I resend the email and PM? Also I paid more than the current price, so either a refund in the difference or even a credit to my next order would be appreciated. (And Philippines taxed me, that's my first message actually.)

Well, it looks like you'll respond to other people, but not me.  I guess that's what kind of customer service a $3400 order gets you.  Let this be an example for people considering orders with Alex.

-Fuse

Hi Fuse,

I am sinecerely. I never received the email you sent me. PM me which email account you sent it from. I would have replied your email. Secondly, in the long message you posted, I missed the very last bullet point about still needing cables, so I didn't reply. I have PM you to find out what you need and for your inconvenience I am willing to make up for my failure to serve you with a refund.

Alex

PM received, and replied with refund address included.  Email you are missing on your end was forwarded to you again.

-Fuse

I received my six Gridseed blades and have now got them hashing.

When you get your PSU, they are not wired so you have to do that yourself. Here is a screenshot of how it should look:

http://www.batpic.com/images/2014/04/19/Photo_19-4-14_12_49_41_pm.jpg

For the power cable (mine was uk plug, others will be different) the cable colours are:

Yellow = Earth
Blue = Neutral
Red = Live

You can use a voltmeter to test and make sure 100%. PM me for details.

I used the version of bfgminer (3.10.0) that was modified to work with the 5 chip gridseed units. Couldn't get cgminer to work but some people are working on it now so it will be ready shortly.

Instructions for Windows

1. wire up your PSU
2. Install the Virtual Com Port Driver
3. Connect up the miner
4. Turn on the power
5. Plug into to your computer/usb hub
6. Download bfgminer
7. Edit bat file and start mining!

Here is a screenshot of mine hashing away:

http://www.batpic.com/images/2014/04/19/screenshot22.jpg

It takes about 5 mins to show the correct speed. Only the third speed column is correct, the other two are wrong (this is because the software was modified to work with 5 chip miners, not blades).

Download link for Driver:
http://www.mediafire.com/download/bu247nrdzfl7zbb/blade_bfgminer_driver.zip

Bfgminer Software:
http://www.mediafire.com/download/386lwhp8yb4cg9c/bfgminer_blade.7z

hello, please check your inbox.

I don't get why you have to quote this..?

I am taking my business elsewhere.  4 days later, ignoring my PMs and answering others.

-cyberhide

Thanks for the links.
Great pic of how to hook it up as well.

Alex,

You told me my package was being picked up by your shipping agent the 17th of april. As of today i have not received a tracking number. Can you please give me an update regarding my order?

Thanks!

Sorry due to easter, the agents office was closed. But I managed to get you the tracking number. PM sent.

I PM'd atari02 and emailed alex.huynh38@gmail.com a week ago, I was just after a simple order of a couple of gridseed 5 chip miners. No reply, not even one to say sorry your order is too small.

Alex, I sent another PM. Thanks.

I wish to buy 1 gridseed blade shipped to UK.
PM send
please answer.
kind regards

Alright, thanks!

Thanks for the quick shipping. The blades are happily hashing away. Here are some pics:

I am using the old 5 chip bfgminer 3.10.0 with 5 Gridseed blades. Connected directly into the computer (no raspberry pi) via hub.

http://www.batpic.com/images/2014/04/21/IMG2788.jpg

http://www.batpic.com/images/2014/04/21/nice.jpg

shipping costs Germany?

Received a response today from Alex, and he has made things right by me for my order.  He said he would and he did.

I honestly believe that Alex is trying his best to make right by people, but there are just too many requests for one person to handle.  Give him time, and he will get back to you like he did with me.

-Fuse

I send you an email to get one unit to Canada.
I wait gor you answer.

Any canadian get one unit here ? I want to know fo custom and dutie charge !?

Hi, how much for one or two of them?

Wait, blades are only 1375$ now.... and you said in a PM shortly before that price change, that you couldnt do 3btc per?!?!?! ... WTF dude... atari02
Why did ya tell me no and then the price dropped not more than an hour later.

I swear all suppliers are fucking evil!
I hate the ASIC industry!

Remember these are for bulk orders, not for 1 or 2 units.

This is a great price, i wait for an answer in my PM box , see you soon.

How many are needed for the bulk blade order and can one PC controll multiple blades ? or one PI for that matter

I just talk to him and i start at 2 for bulk unit.
Unfortunaly i want only one.

is the gridseed blade ready stock ?
what is your workig hour ?
I'm ready to pay but you have not reply my email.

It is minimum 50 units for that price

"It is a nightmare ordering from him. I paid last week for 5 units blades at normal price and he keep say sending and never got any tracking and never got the items. He is not answering me anymore"

Edit: Finally receiving tracking number. Hopefully receive everything right..

Hey Alex,

I received my order a few days ago, thanks! But there was no raspberry pi included. Can you reply to my PM?

Thanks in advance!

Same, Blade arrived ok, but no Raspberry Pi.

Have sent questions on Skype, I see Alex/atari02 online all the time, but no response to messages. :(

HI Kebabman,

Sorry I may have missed your skype messages in the huge volume I get a day. Please resend you enquiry by PM or email alex.huynh38@gmail.com.

I'll response to your need immediately.

Hi Everyone,

Thank you all for your support. :)

This groupbuy thread is now CLOSED. If you have any ASICs requirement please visit www.gawminers.com

GAW Miners has the resource and customer support ticketing system to provide the best customer service. They are able to handle a huge volume of sales enquires, after-sales service and tech support.


For existing customers, any help or support required, please PM or email me at alex.huynh38@gmail.com