The problem I have with this, is not just the obvious complete lack of expertise in safety/sourcing materials/  production planning etc.

But rather the 'fuck you' attitude that pervades the whole company, Ok granted the support staff I contacted said he would speak to his supervisor about this 'issue', but then he disappeared...
no replies to the emails..
Then the next support staff also 'disappeared', then we had the delay of 6 days to issue an RMA and I had the distinct feeling they were deliberately delaying issuing the RMA.

It was as if they knew they were sinking fast and just shipping absolutely any crap before the difficulty tanked the products, but they were working in a company where they could do nothing.

They could quite easily have apologized and  handled this matter in a far better way, I have been told by the Us postal service that I will be lucky if the replacement units arrive before the middle of November....

They are complete scum.
Delivered 3 defective units to me.
Refused to ship replacements until:
1. they had issued an RMA (6 days)
2. Had the units back, despite me providing postage proof.


Shipped replacement parts out by the slowest method possible.
Photographs CLEARLY indicating that the issues were highly unlikely to have occurred at any place other than the factory, not to mention they did an international shipment by throwing two singles + PSU & cables into one large box WITHOUT BULK packing.

This was for units received  1st week of October.. and STILL I have not had the replacement kit... it is STILL in the US in the post...

All I can say is the product is substandard , the PSU's as supplied are  dangerous and a fire hazard. (Including access to live part without the use of tools, which would get you a shipping ban in most countries)

Assembly and design is also substandard, giving a clear impression that whoever was responsible for this abortion of a product had little understanding of material choice  to produce a reliable and sturdy product
 
There is absolutely no excuse for such things to happen , unless it was a deliberate act to meet shipping targets by workers who did not care, but then again  the Fuck you... replacement shipping says it goes all the way up the chain.


I think the question is:

1. WHAT THE FUCK were the people doing when they stuck the labels on?
2. HOW can Two separate defective units have sequential serial numbers?
3. All marks, scratches and fingerprints as per goods received........

And NO they were not 'damaged in shipping', because the Third was in a completely separate box, but was still defective, plus the missing USB was NOT in the BFL single case and NOT in the shipping carton.








Don't even get me started about the  safety and fire issues related to their PSU

Really you should not be using the BOT if you do not understand that it is not 'willy nilly', the whole point is that over time you will see an increase over a 'normal' human trader, but that may include  taking it in the ass once in a while....
There is a 'run test' function and whilst it is a bit basic, it will give you an idea.

For example the recommended settings would have made a significant loss on Mtgox over the past few days.

It gave me enough of an idea to understand the  functionality is not suitable for trading in such a market at the moment, as it stands the BOT is not quite polished enough, and yep I know it makes money, but is also takes rather more 'hits' than it should.

Personally I'm of the mind that the product is in need of significantly more 'safety mechanisms', but I also do not think that a simple 'stop loss' is the answer, specifically because it can be exploited by other traders and in some cases may well be a significant contributing factor to  a 'flash crash'.

That said and despite the BOT going mad and clearing out all my FIAT, I have still managed to manually trade the account to a significantly better position that the BOT over the last two days.
There are some rather 'shitty' patterns emerging from gox at the moment indicating some very rough BOT trading algorithms.

I don't think it is as complex as changing software, rather REORDER the manual, so the  RESERVES are dealt with BEFORE the API, even if they are on the bottom of the panel and the API is on the top.

Because the first time the BOT powers up and even though the parameters were set for trades, it  went and sold off all the FIAT it could get its hands on, but from what I could see, the MARKET DID NOT meet the Threshold parameters  for buying coin..........

You guys are in for a bit of a surprise........
Much of this is from China and if you were to find out how much they are about to bring on line, you will piss your pants.

Fixing the bloke's computer next door  is hardly 'tech stuff' and with a couple of kid's I would have thought you would be doing more valuable things with your time
Just a tip..... ROI is not a 'bonus' it is a fundamental requirement of any business and that includes the business of life.....

The Manual and the software really needs a bit of work from a safety point of view........

Just some points:

1. the engine should be installed  DISABLED I.E 'Disabled Trading Engine' as checked
2. There should be an initial setup where FIAT reserve & Bitcoin reserve are pre-set to the MAXIMUM holdings of the account.

That way , when one is working thru the manual page by page, the bot does not go insane once the API keys are inputted.

It would also be 'nice' if the page related to API keys has a great big warning, about setting  the reserves BEFORE the API keys are inputted....

DO NOT do it.

The case forms a critical part of the design to cool the piss poorly designed SM PSU's

YEP BFG miner might real a lower temp... but you have to understand the design to see why.
Then there are the BUGS....... ever wondered WHY bfgminer says the voltage is 16-21V, even when measured with a MULTIMETER it is only 13?

Just A tip.....

NEVER NEVER give BFL any money.
Out of a recent order of NEW kit,  OUT OF THE BOX 3 items were defective. , took 6 DAYS to get an RMA.., 5 days to get it back to them, then they POSTED the replacement units.

3 units were sent out of BFL with CLEARLY VISIBLE faults, no end fan working, no USB connector on PCB, PCB mis-mounted to such an extent you could not get a USB plug in 
(you would have to be fu***ing BLIND to not have seen them... lets just call them the 'daily shipping...meet target units')

you would think that with that sort of mistake they would be falling over backwards to help a guy out...

But no.... Instead I received the finger.

BFL are scum.

Pack of 50....
These things are being sold like Tampax...
However Tampax actually have a purpose

Highly unlikely..

Like the high jump there is a certain bar height that is needed for the Olympics , fortunately people with broken poles would not qualify.

Seriously it is not about interrogation.
We've met and your'e a likable guy... but  quite frankly you lack  real-world experience of the shit out there.

Personally I am sick and tired of Mickey mouse  con job businesses run by inexperienced 16 year olds continually bringing Bitcoin into disrepute, purely because the majority of people involved lack the experience to ferret them out.
The last thing we need is some Shill based in HK trying to transfer RMB out of China illegally via Bitcoin.
You know what this government is like, they do NOTHING until there is a problem, then even the smallest situation and they turn round and hit it with the force of a neutron star, resulting in collateral damage for light years around the initial problem...

You already met  Ken....(ANX HK),  none of this bullshit, completely open about his business AND it is registered in HK

Sorry but just because someone  stands about shouting 'troll' when they don't like the questions, is not going to make it go away.

So you think that asking for proof of your 'registered HK company' , which you are bound by HK LAW to provide when asked is 'trolling'...?

Simply provide the BR number so that I can run a quick check on what you are stating.
 'good luck' with tapping the RMB market.... HK banking laws are so strict on transference of RMB IN ANY FORM that it will make your eyes bleed... and no... ALIPAY is NOT a way round it.

Quite frankly if you have to come onto THIS forum to ask about how to do RMB transfers, then you are highly unlikely to understand ANY of the requirements of running a business in HK.
Nor the fact that in HK they just chuck you in jail AND fine you, ESP. if you are not Chinese.

You can bullshit all you like.


Since you are effectively attempting to do business here, Give me the BR number of your ' NEW EXCHANGE BASED IN HONG KONG'  also the address where the certificate is displayed.

Penultimate point


Finally you can now justify Why in your opinion, 'I am medicated and trolling'.

Be VERY careful with these guys.

They are NOT currently licensed in HK (Which  would be backed up from the .com domain), any funds transferred to HK would risk being seized by the banks.
Ask for their 'business registration number'... by LAW any HK company HAS to give it or display it prominently. (http://www.icris.cr.gov.hk/csci/)

If they got that far then they must also have a money exchange license.

The BR number will EXACTLY match the business name on the HK government web site and list any other 'names' registered to that company.

This company is NOT even registered in Hong Kong, so stating that you ARE a business in HK without the correct registration is classed as FRAUD in HK.


go visit https://anx.hk,  they ARE.....

Too many ordered....

I have several 60GH/s newly delivered units(2 days old).
Will sell for BTC , Ideally you are based in HK or China and I can deliver/ you can collect.
Look for target price about $1,600usd EA or bitcoin equ.

Do not really want to get into paypal or other scammer related payment systems, will escrow.

PM me.

 

PayPal will not cover it anymore.....
Even for later orders

It is a very smooth con.....

Are people seriously believing that suddenly they can process a months orders in less than 4 days, when it was taking them 3 months to process them in the past.
And bullshit about 'extra staff', it does not take nearly 8 months to figure something out then solve it in a week.

They knew there was a new product and that is how they knew they would come close to meeting the  Sept/Oct deadline for completing orders.

This whole slow shipping charade has been  designed to hold the money for as long as possible, prior to the 'announcement'.



To top it off I pulled my KNCminer orders, purely because  orders placed with two companies went pear shaped after they turned out to be cowboys.

Basic..
BFL

I could not afford to be shafted a 3rd tim, all this kit was supposed to backup a mining company in Jan/May of this year.

Just wish KNC had  made the press statement earlier and I would have stuck with it.

It will not work, it needs  more targeted approach, intelligent switches and a way to build black lists which then route to a honeypot, preferably with its own ip/switch range

Or a short term whitelist might work, dump any new ip's until the attack is mitigated, but still serve established coiners.

Would this tracking be by the same   person who had his war room made out like the deck of star trek, are you perhaps his son?