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1241  Economy / Scam Accusations / Re: Scum Accusation: Fortune Jack on: May 15, 2016, 05:33:58 PM
Fortune Jacks has maintained a reputation by appearing to be available on this forum to answer any questions and defend themselves against any accusations the way an honest business would.

In reality, they are using Bitcointalk to maintain a good reputation while consistently behaving scummy.

When a player comes to their thread with an issue , they are often bullied into silence by other users who are clearly being motivated to protect FJs reputation at all cost.  If that doesn't work, FJ simply deletes the post and the thread continues to be flooded with praise from signature campaign members working on meeting their monthly quota.

I will be bringing more attention to these practices in another post (FJ is not the only site abusing bitcointalk) as I see it as a much bigger problem than the two separate issues below.




ISSUE #1 - The Youtube Video Contest

From December - April, FJ ran a contest with over 100 BTC in prizes to the winners who would be announced on April 1. This contest was heavily advertised. April first came and went, no winners were announced, it seems they ended up awarding a total of 0.28 BTC to the 8 entries and refuse to respond to any questions.

The rules for the contest:
Partakers must keep in mind that their video must use Fortunjack tagline "why look for fortune elsewhere?". Their entries must run 3-15 min and must have a video and audio quality not lower than 480p. Winners will be determined based on the overall views their videos have garnered all throughout the campaign, which will be from Jan 15 to Feb 29,2016.

In order to land on the first place spot, entries must generate over 15,000 views, the second place must generate at least 7,000 views and third place 10,000 views.

So far, the participants of the contest have been very active and submitting videos to Fortunejack. The process is very dynamic and videos look very creative and well-made. You can be even better if you make a little effort and submit your version showing your vision, your ideas about FortuneJack. Please be more active, submit your video and become the winner who will be awarded with 10 BTC!!!

Note: Only the top 3 prizes have a minimum # of views required.  Also, they ended up extending the deadline to April 1.

The prizes:


One could interpret the prize chart as 4-10 receiving 3 BTC or 4-10 sharing 3BTC however FJ clarifies that 4-10 would receive 3 BTC each.
A grand total of 10 BTC will be given to the contest’s first placer, which will be followed by a Bitcoin prize worth 7 BTC and 4 BTC for the second and third place winners. Honorary victors like the fourth to the thirtieth placers will receive a total of 3 BTC each.

On another note, the Jack’s Favorite award will be given to the entry that has been personally handpicked by the moderators of this Bitcoin casino. Of course, the titleholder for this reward will receive special and exclusive perks courtesy of FortuneJack.


The FortuneJack YouTube Video Contest which is the latest promotion on deck the Bitcoin casino, but it is unlike the typical Christmas and holiday bonuses and promotions that require playing Bitcoin slots and other games.  This FortuneJack exclusive opens a refreshing and interesting portal where participants can earn lucrative amounts of BTCs out of their uniqueness and creativity.

Participants of the  FortuneJack YouTube Video Contest can win up to 10BTC when they place first in this one-of-a-kind contest in BTC gambling. The mission is to show why FortuneJack is the better casino.

Partakers must keep in mind that their video must use Fortunjack tagline "why look for fortune elsewhere?". Their entries must run 3-15 min and must have a video and audio quality not lower than 480p. Winners will be determined based on the overall views their videos have garnered all throughout the campaign, which will be from Jan 15 to Feb 29,2016.

In order to land on the first place spot, entries must generate over 15,000 views, the second place must generate at least 7,000 views and third place 10,000 views.

So far, the participants of the contest have been very active and submitting videos to Fortunejack. The process is very dynamic and videos look very creative and well-made. You can be even better if you make a little effort and submit your version showing your vision, your ideas about FortuneJack. Please be more active, submit your video and become the winner who will be awarded with 10 BTC!!!

On April 1st, no winners were announced.  Nothing was announced.  Someone who entered the contest shared the email the received:

I believe the reward was the same for all entries, 0.03BTC.

Since April 1st, several users have requested FJ explain what happened, they have ignored all of it, responding only posts like this one: [LINK]


ISSUE #2 - Poker at Fortune Jack


FortuneJack opened a poker room a couple months ago, which is what caught my attention.

They run micro stakes and freeroll tournaments mostly.

They also do not manually approve withdraws or enforce any traditional rules to prevent players from multi-accounting.  They have created a situation where a player can easily play the same tournament from many accounts, and instantly withdraw any funds should they win.

On March 9th I first asked them if they intended to take any steps to prevent honest players from being cheated.  In case they weren't, I suggested they simply inform all the players that they were not preventing players from using multiple accounts.  By not saying anything, they were making any honest player a victim.

FJ responded to a few other posts, but not mine, so I asked again on March 10th. [LINK] After being ignored for a week I asked again [LINK] This time I got a reply:

Dear user,

Thank you for the interest in the above mentioned clauses. We read your message, we are aware of that and we will provide you with the answer. You do not have to reiterate it with that frequency as the reminder. Your opinion matters, thank you for helping us improve your future visits! Have a great day.

Since this response, nearly a month ago, they have failed to respond and begun to simply delete posts questioning them.  In the same period, however, they have renewed their signature campaign and responded to thank anyone who paid them a compliment.  



Issue No. 1

1. We never advertised 100 BTC in prizes, as there was only 27 BTC prize fund.
2. We extended the deadline of video contest till April 1 due to player’s request, as more players wanted to submit videos.
3. “In order to land on the first place spot, entries must generate over 15,000 views, the second place must generate at least 7,000 views and third place 10,000 views.“ - It was clearly noted, that Video authors had to put some effort in promoting videos and the terms were determined beforehand, authors were aware of how many views they had to accumulate.
4. While none of the video authors put enough effort to promote their uploaded videos, we still decided to be generous enough and credited 0.03 BTC to all contest participants account.
5. We responded to every email received, and explained the situation.

Issue No. 2
1. When the Poker was launched at Fortunejack and it was in Beta testing mode, there were many issues and we handled every case with maximum attention. We created hourly freerolls in order to catch all bugs and glitches, and receive as many feedbacks as possible.
2. Players never had ability to register on tournaments with the same IP, but it is impossible to monitor Proxy or VPN connections. Most of the Poker rooms experience this problem and it is very hard to monitor multi-accounting. Although, we have always taken mandatory steps to prevent fraud cases.
3. We never deleted posts written on our thread, unless it was a scum or false accusation written in Bold and Red format.

We do not believe these 2 issues are enough arguments to attach negative trust to our Profile, and kindly ask person responsible for this to detach it. After all, "Hasn't paid out the promised rewards for one of their competitions, details in the reference." headline sounds a bit gross because author of this accusation was not even close to meeting Terms determined in T&C. What are we getting negative trust for?
1242  Economy / Gambling / Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 3 BTC BONUS on: May 14, 2016, 01:49:24 PM
yesterday i got message from FJ moderator that i got paid from signature campaign 0.08 and i had checked it but my balance was not credited yet and i was already contact chat support regarding my issue but they said will fix this issue immediately but till now i have not see my BTC on my balance
and fortunejack please review my account with username : bering


Dear user,

We are still working on the matter at hand and assure you that the said issue will be resolved as soon as possible.
Kindly allow little more time before we have a solution.
You will be notified by our staff.

Thank you.
1243  Economy / Gambling / Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 3 BTC BONUS on: May 13, 2016, 03:15:00 PM
Getting a issue was trying to transfer on my cell but the copy and past was driving me nuts from my wallet so logged onto my desktop and getting this message:

An error occurred during a connection to fortunejack.com.

Peer reports it experienced an internal error.

(Error code: ssl_error_internal_error_alert)


Just a headsup,most likely already know of this issue.
::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

Works now..

Question about bonus (100% bonus)...I. deposited .005 btc and have wagered .621 btc since and the bonus just shows a question mark next to the account. Click on it and it says .005 btc bonus.
No idea how to access this or if it was cancelled after I busted. Do I automatically get it or do I need to click something. This needs to be easier to navigate or figure out. Thanks

Hello dear user.
The deposit bonus is added to users account immediately after activation.
After that you will need to wager said amount multiple times before being able to withdraw it.
For detailed information please refer to the Promotions section of FortuneJack and feel free to contact our 24/7 support service should you have any questions or concerns.
Thank you.       

1244  Economy / Scam Accusations / Re: Scum Accusation: Fortune Jack on: May 13, 2016, 03:06:55 PM
Greetings dear users,

Considering the lively interest that our recent video contest has caused among players, our company finds it essential to once again get back to all the terms of said contest by going into depth to ensure players that no scheming or manipulation was involved from FJ.
    
No information was withheld from the public and our casino has been open about the whole deal from the beginning. The fact that the results of our communication with certain players caused negative feedback is another matter.

In regards to the accusations of FortuneJack preventing certain members from discussing the contest we would like to inform you that the only user who's posts were removed from multiple topics is known to have a history of spamming important threads with aggressive accusations thus preventing other players from discussing important issues and simply enjoying themselves in our friendly community.     
    
Please note that from the available 10 participants only one has managed to qualify by satisfying all the requirements and was rewarded accordingly. Said participant has received prize of appreciation by becoming Jack's Favorite.
   
Despite the fact that only one player has met the criteria stated in the terms of agreement of the video contest, our company decided to thank other legit participants for their effort with modest encouraging rewards. This was executed outside of the terms of video contest solely by company's initiative.
     
Prior to the contest all the participants have been WARNED to avoid using fake views and other illegitimate ways of achieving the goal of competition. As stated in the rules the casino withholds the right to disqualify any video suspected in illegitimate actions. Due to known cases of views being illegitimately obtained and other inappropriate behavior from certain participants - producers of respective content have been disqualified as per rules and regulations of the Video Contest.       
   
All the video content that has been disqualified was removed from FJ's official YouTube channel and other sources, is no longer to be considered the property of FJ and doesn't violate any rules of paid online advertising.
   
We hope that this will help members of our community to understand the situation better and prevent from the negative outbursts and false accusations. 
   
BTW, FJ offers New long awaited feature - Instant deposit bonuses.

  • A “welcome” bonus up to 1 BTC is now available to all players on their first minimum 0.777 deposit. Fortunejack credits the bonus to the player’s bonus balance.
  • Players are also entitled to a 100% welcome bonus up to 0.5 BTC on their first deposit. A minimum 0.001 BTC is required for this bonus. Fortunejack awards the welcome bonus to the bonus amount balance.
  • Players can also receive a monthly 100% deposit bonus up to 1 BTC with their first deposit.

Regards,
FortuneJack Team
1245  Economy / Gambling / Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 3 BTC BONUS on: May 13, 2016, 02:24:31 PM
Technical works are in progress at the moment. Our technical department is making sure to have the website up and running as soon as possible.
1246  Economy / Services / Re: FortuneJack.com NEW Campaign – Earn up to 0.2 BTC A Month!!! Weekly Payments. on: May 13, 2016, 07:59:04 AM
Dear users

Thank you for your participation in our signature campaign. Funds are credited on your balance. Looking forward for your higher activity.

Regards

Fortunejack Team.


send you PM regarding my payment and please check

sir please respond my PM because i was made 31 post last week but i haven't received the payment untill now

Hello dear user.
We have discovered that due to a technical issue (which was immediately resolved) there was a delay in the payment.
The funds should already be on your balance.
Please let us know if you'll face any issues in the future.

Thank you and keep up the good work. 
1247  Economy / Services / Re: FortuneJack.com NEW Campaign – Earn up to 0.2 BTC A Month!!! Weekly Payments. on: May 13, 2016, 07:54:49 AM
Could you please review my application for the signature campaign?
Thanks and hope I'm accepted

Dear user.
Your candidature has been reviewed and reserved for free spots in the campaign available in the future.
Thank you.
1248  Economy / Gambling / Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 3 BTC BONUS on: May 13, 2016, 07:36:39 AM
Getting a issue was trying to transfer on my cell but the copy and past was driving me nuts from my wallet so logged onto my desktop and getting this message:

An error occurred during a connection to fortunejack.com.

Peer reports it experienced an internal error.

(Error code: ssl_error_internal_error_alert)


Just a headsup,most likely already know of this issue.
::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

Works now..

Question about bonus (100% bonus)...I. deposited .005 btc and have wagered .621 btc since and the bonus just shows a question mark next to the account. Click on it and it says .005 btc bonus.
No idea how to access this or if it was cancelled after I busted. Do I automatically get it or do I need to click something. This needs to be easier to navigate or figure out. Thanks

Hello dear user.
The deposit bonus is added to your account as soon as applied.
After that you will need to wager said amount multiple times before being able to withdraw it.
For detailed information please refer to the Promotions section of FortuneJack and feel free to contact our 24/7 support service should you have any questions or concerns.
Thank you.       
1249  Economy / Services / Re: FortuneJack.com NEW Campaign – Earn up to 0.2 BTC A Month!!! Weekly Payments. on: May 12, 2016, 11:36:42 AM
Dear users

Thank you for your participation in our signature campaign. Funds are credited on your balance. Looking forward for your higher activity.

Regards

Fortunejack Team.

1250  Economy / Gambling / Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 3 BTC BONUS on: May 11, 2016, 06:22:05 AM
What does the green check mark mean over the dice? Cleared something just no idea what.

Also do I need to click something or input a bonus code to get a bonus? Never get anything.


Dear User,

Can you please send us the screenshot of this mark on support@fortunejack.com

In order to get the bonus for your first deposit you must activate the bonus code which was sent to you via email. If you have not received it yet please contact us on support@fortunejack.com

Thank you.

Regards

FortuneJack Team.

1251  Economy / Gambling / Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 3 BTC BONUS on: May 07, 2016, 08:08:45 AM
well how it used to be rewards 100+mb for 1st place and now are 9mb?
that what you say have flaw.
regards.
-Katerniko1

Dear User,

Please see our post above for your inquiry: https://bitcointalk.org/index.php?topic=774929.msg14768436#msg14768436

Thank you.

Regards

FortuneJack Team.
1252  Economy / Gambling / Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 3 BTC BONUS on: May 07, 2016, 08:00:48 AM
Dear users,

Our website is back online with new updates !

Check out updated promotions and two new exciting bonuses.


1000 mBTC Free Bonus when you deposit 777 mBTC or more



100% Deposit Bonus up to 500 mBTC



Nice new bonuses, it's only for new users right or it's available for existing users as well?

Hi,

First of all, I think your new bonus has misleading terms, but I could be wrong.

If a player deposits 777mbtc and qualifies for the bonus, will they be able to play with 1777mbtc?  Or will it be the same as the first deposit bonus, where they have the bonus released slowly and only a very small chance of releasing the entire bonus before losing their entire deposit.


Also, you told me this on April 25th about the issue I brought up in March, and still have not given me an answer other than to delete most of my posts.
Quote
About your poker issue we are still working on it with our partners. Please be patient. We will definitely get back to you as we NEVER leave our customers without attention.

Regards

FortuneJack Team.

When can the players expect a response?


Dear User,

You are definitely wrong. After you activate your bonus code you are eligible to play instantly with you deposit, PLUS bonus the great majority of our games (dice,poker,binary trader not included).


As for the poker issue,we are working to develop tools to control and monitor the issues you are mentioning in your posts. We are waiting for the response from our third party- our poker game provider. As soon as we have answer we will get back to you.

Thank you.

Regards

FortuneJack Team.
1253  Economy / Gambling / Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 3 BTC BONUS on: May 07, 2016, 07:36:19 AM
Played a freeroll and would like it if you could cut the late registration down by at least half the blinds.
Its really hard to judge how long a tourney is going to go when you get a decent part of the field registering so late in the process.
Looks like it also throws off the bubble. I thought 20 more players needed to be knocked out and we suddenly went hand for hand and the prize total never was updated. When people where knocked out it was saying 230mbtc but when I got tossed it was 260 and I ended up with a totally different amount in my account. Just some glitches most likely due to the late registration.

Dear User,

Please send us detailed information to support@fortunejack.com and we will discuss this issue with our partners.

Thank you.

Regards

FortuneJack Team.
1254  Economy / Gambling / Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 3 BTC BONUS on: May 07, 2016, 07:34:24 AM
Dear users,

Our website is back online with new updates !

Check out updated promotions and two new exciting bonuses.


1000 mBTC Free Bonus when you deposit 777 mBTC or more



100% Deposit Bonus up to 500 mBTC



Nice new bonuses, it's only for new users right or it's available for existing users as well?

Dear User,

We are working on new promotions for existing players and they will be available soon.

Thank you.

Regards

FortuneJack Team
1255  Economy / Gambling / Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 3 BTC BONUS on: May 06, 2016, 03:52:08 PM
Dear users,

Our website is back online with new updates !

Check out updated promotions and two new exciting bonuses.


1000 mBTC Free Bonus when you deposit 777 mBTC or more



100% Deposit Bonus up to 500 mBTC


1256  Economy / Gambling / Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 3 BTC BONUS on: May 06, 2016, 08:21:54 AM
Hello dear users,

We would like to respond to your latest issue raised regarding player winning tournament with unusually high amount of chips. We contacted poker software provider with the request to investigate the issue.

The thing is, we joined the poker network which consists of several operators (casinos) who share the same tournament list. Casinos in the network operate on bitcoin, as well as on different fiat currencies (USD, ARS, EUR), in order to distribute all currencies in mBTC in the lobby, we asked the poker software vendor to implement  automatic multi currency conversion feature. As it seems, there was a display issue (bug) which resulted an incorrect balance display, however, it did not effect the outcome of the tourney.

What happens in multi currency automatic conversion is tables and tourneys are configured in USD, and it is converted to players default currency and sent to a player for desired currency distribution. A conversion messages are done in a few hundred places in the code. Tourney tables internally use the same code for the game. --  By mistake, a conversion was done in a wrong place because of the latest update we requested to implement. The result was a display issue, however there was no impact on the game outcome.

We have no intention to manipulate any game outcome, nor access to that kind of features, especially on integrated provider games, so please exclude the possibility of us shaping any game outcome at Fortunejack. We always stood out with our commitment to our players, with honesty and integrity.

Thank you for attention and good luck playing further !

1257  Economy / Services / Re: FortuneJack.com NEW Campaign – Earn up to 0.2 BTC A Month!!! Weekly Payments. on: May 05, 2016, 01:08:37 PM
The payments have been sent out to our valuable members.

The list of campaign members :

Adaseb
Bajing
CarlesPuyol
EdenHazard
lite
ralle14 - New Participant
poplolnman
crytoboost
bering
frank0929
Maku
fullypak
ingiltere
fulgdenea
shulio
MonsterV
erwin45hacked
buddu - New Participant
electronicfactura
bithasher
trafficolaa
newcripto
Shadobitz
dukeneptun
hua_hui
maxhor
roadbits
 futurebit640
cazkooo
realphotoshoper

1258  Economy / Gambling / Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 3 BTC BONUS on: May 05, 2016, 12:56:04 PM
can't get into site some kind of cloudflare error btw i am using vpn. its been long since i played in fortunejack.

Dear user,

Have you tried contacting our support service regarding this issue ?
Kindly proceed to do so and our specialists will do their best to assist you.   
1259  Economy / Gambling / Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 3 BTC BONUS on: May 05, 2016, 12:52:43 PM
Few observations about Fortunejack:

-The deposit bonus for poker players is a complete joke. I raked 130mbtc today at the cash tables and got .0003 btc of my first deposit bonus released. So essentially, you get .25% rakeback extra from the first time deposit bonus as a poker player. It would literally be impossible for anyone to ever clear their deposit bonus. The bare minimum for rakeback on deposit bonuses should be 10%.

-They do not advertise what their rake is for cash games, and when I asked support what the rake was she did not know. From as far as I could tell, it was 5% rake uncapped, which is insane. Rake caps need to be implemented and the rake shouldn't be 5% for a bitcoin poker room.

-The stakes are very strange. There is .32/.64 cash tables for example. The stakes need to be redone to a more standard set of blinds with round number that are universally used by poker rooms.

These are just a few criticisms, overall I've been very happy with the action on the site and, although it's browser-based, the software is pretty good. Look forward to playing here more if they sort the above issues.

EDIT: One more thing I forgot to add. Higher VIP levels are almost all impossible to attain. Silver is probably possible, but anything higher is not. There simply isnt enough traffic on the site. I hope these are edited so that each can be achieved, at least theoretically.

Thank you for your feedback.
We at Fortunejack highly appreciate user suggestions in order to make our online casino better in every way to satisfy our customers.
Your suggestions are being reviewed and we will gladly implement them in the near future.

Thank you.
1260  Economy / Gambling / Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 3 BTC BONUS on: May 05, 2016, 12:49:37 PM
user name: RRRRRRR
read pls last 2 pages, i am in correspondence with support already 2 weaks. support says that that is problem of game provider and i need to wait. 2 weaks already! yestrday i have recorded at camtasia all answers from support at live chat, i can email this video, personally to you, FortuneJack, and all other my latters with support answers?


Hello dear user.

As our support service has informed you the technical department is still investigating the case at hand.
We ensure you that not a single issue on our website is left unresolved.
Kindly allow little more time before we are able to finish the investigation of said issue and our support will inform you of the results as soon as possible.

Thank you.
   
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