Please send bug bounty to: 1772S37GYafXgZsNXN87GZD171vV82ecsD
or maybe just a thank you?
nah man, they rather give away 27 btc in a video contest, or give away 15btc monthly in freerolls... Why bother with bounty. Who is even in charge of this? Person responsible for marketing, and especially poker marketing please contact me by email. I am open for cooperation, and got required knowledge and experience. FortuneJack username same as bitcointalk username. Overall, after a poker game has finally started, I must admit that software is great! Smooth, configurable, looks very clear. Also it looks like designed especially for FJ. Way to go with poker software in 2016! GG We give out the bug bounty when we have the bug in the system of the game malfunctions so that we can correct it, consequently the person is rewarded. Here were indicated the clauses that we may have to change or delete. We have to discuss them with the provider. Thank you once again. |
|
|
|
Please comprehend that you push when you and the dealer have the blackjack. This is what happened to you with the hand ID that you sent to our support. We are not providing the answers to customers without thorough analysis. We have analysed your hand in our database and gave you the sequence of the blackjack game that really happened.
Please comprehend that your rules are wrong, they need to be changed, not just the grammar. "A Player and Dealer Blackjack on the same hand results a loss." Please also comprehend that the terms and conditions listed for for your poker room are completely ridiculous. They say you require documents from everyone, and you will close any account and seize the funds if a player is from USA or many other countries wtf? Could you show me where did you find that information on the site. -snip- Feel free to send bug bounty. Username: TwitchySeal Please show me the information where we have on the site the term and condition for the poker room where we require the documents from everyone and close or seize the funds if player is from USA. I showed you on 2/19: https://bitcointalk.org/index.php?topic=774929.msg13939407#msg13939407I showed you again on 2/22: https://bitcointalk.org/index.php?topic=774929.msg13972067#msg13972067Here is the link to your own Terms of Use: https://poker.fortunejack.com/terms.htmlHere is where you require documents from everyone: Section 2. To maintain a high level of security, the Company reserves the right to conduct a security review at any time to validate your identity, verify your financial transactions and further document your consent to this Agreement. To facilitate these security checks, you agree to provide such identification or other information or documentation (including but not limited to copies of a valid passport/identity card and/or any payment cards used) YOUR WARRANTIES AND REPRESENTATIONS
You warrant and represent that:
you are not a resident of Afghanistan, Antigua and Barbuda, Bulgaria, China, Cuba, Cyprus, Estonia, France and its territories, Hong Kong, Iran, Iraq, Israel, Italy, Australia, Kahnawake, Libya, Macau, Netherlands Antilles, Republic of Serbia, Sudan, Syria, The Philippines, Turkey, and/or The United States of America and its territories; Section 3.5 In order to be eligible a player must setup a real money account, which includes his full contact details, so that we can pay any winnings to this real money account. Section 4.4 Before making a deposit and to avoid unnecessary delays in processing your payouts make sure all information (Name, Date of Birth etc.) including your address is correct and that it matches your bank records. In the case wherein we are/were unable to verify your account information and validate the same you may be required to submit additional documentation for account verification that may include the following (but restricted to):
i. A photocopy of your picture ID (e.g. Driver’s License, Passport)
ii. Photocopies (front and back) of your credit cards
iii. A credit card statement or utility bill
iv. A credit card verification form
v. Imprint of your credit card Section 12.4 Your (Players) Responsibilities You shall provide us with all information requested by us and necessary for the operation of the Player Account, including, but not limited to, proof of identity, notarized documentation, proof of address, utility bills, bank details, bank statements and bank references. You shall provide us with any such requested documents immediately upon request and not later than within a reasonable time of response. Here's where you list the countries that are not allowed to play: YOUR WARRANTIES AND REPRESENTATIONS
You warrant and represent that:
you are not a resident of Afghanistan, Antigua and Barbuda, Bulgaria, China, Cuba, Cyprus, Estonia, France and its territories, Hong Kong, Iran, Iraq, Israel, Italy, Australia, Kahnawake, Libya, Macau, Netherlands Antilles, Republic of Serbia, Sudan, Syria, The Philippines, Turkey, and/or The United States of America and its territories; Here's where you say you will close accounts if player is from USA (or other countries) Section 20 Legality of Participation in Games ...Residents of USA ,Italy, Australia and Singapore are not permitted to play using the software, accounts of residents of these countries will be closed and any balance void. Here's my favorite, where you say anyone banned from any online casino ever is not allowed: You have not previously held a Player Account which was suspended or terminated either by us or by any other online gaming operator, charged back any monies via a Player Account or maintains a current Player Account; and Please send bug bounty to: 1772S37GYafXgZsNXN87GZD171vV82ecsD or maybe just a thank you? Thank you. |
|
|
|
The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.
I know. The second part is just a mistake I found. Player BJ + Dealer BJ = push Player BJ + Dealer 21 = Player Win We know this, they don't. Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm. Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap . They emailed me back saying that the dealer had a Blackjack which is why I didn't win. I want proof of this FortuneJack. You cannot even check the bets on their provably fair system to see the cards. They are fabricating a lie saying that the dealer had a blackjack on bet id : 8447318 If you have this same issue, you better screenshot it so you have undeniable evidence or they will cheat you out of your money. They are trying to cover up their cheating system all for a mere 0.053 Bitcoin Blackjack. Stay away from their normal Blackjack. Please comprehend that you push when you and the dealer have the blackjack. This is what happened to you with the hand ID that you sent to our support. We are not providing the answers to customers without thorough analysis. We have analysed your hand in our database and gave you the sequence of the blackjack game that really happened. Please comprehend that your rules are wrong, they need to be changed, not just the grammar. "A Player and Dealer Blackjack on the same hand results a loss." Please also comprehend that the terms and conditions listed for for your poker room are completely ridiculous. They say you require documents from everyone, and you will close any account and seize the funds if a player is from USA or many other countries wtf? Could you show me where did you find that information on the site.  Feel free to send bug bounty. Username: TwitchySeal Please show me the information where we have on the site the term and condition for the poker room where we require the documents from everyone and close or seize the funds if player is from USA. |
|
|
|
The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.
I know. The second part is just a mistake I found. Player BJ + Dealer BJ = push Player BJ + Dealer 21 = Player Win We know this, they don't. Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm. Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap . They emailed me back saying that the dealer had a Blackjack which is why I didn't win. I want proof of this FortuneJack. You cannot even check the bets on their provably fair system to see the cards. They are fabricating a lie saying that the dealer had a blackjack on bet id : 8447318 If you have this same issue, you better screenshot it so you have undeniable evidence or they will cheat you out of your money. They are trying to cover up their cheating system all for a mere 0.053 Bitcoin Blackjack. Stay away from their normal Blackjack. Please comprehend that you push when you and the dealer have the blackjack. This is what happened to you with the hand ID that you sent to our support. We are not providing the answers to customers without thorough analysis. We have analysed your hand in our database and gave you the sequence of the blackjack game that really happened. Please comprehend that your rules are wrong, they need to be changed, not just the grammar. "A Player and Dealer Blackjack on the same hand results a loss." Please also comprehend that the terms and conditions listed for for your poker room are completely ridiculous. They say you require documents from everyone, and you will close any account and seize the funds if a player is from USA or many other countries wtf? Could you show me where did you find that information on the site. |
|
|
|
The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.
I know. The second part is just a mistake I found. Player BJ + Dealer BJ = push Player BJ + Dealer 21 = Player Win We know this, they don't. Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm. Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap . This was the case with the player: Player BJ + Dealer BJ = push. We checked the hand ID provided and gave the answer. You are mixing withe the previous hand when you had 8 and 6 and the dealer had 6, 7 and 8. I am not mixing anything up. Provide proof. I want the hash, screenshots, everything. Stop wasting time and provide the evidence. Since your check bet does not work, and it provides a player nothing but a 'bet number' you can fabricate any evidence you want. There is NO transparency here. Your system cannot be trusted. I know for a fact the dealer did not have a Blackjack, that's the whole reason I'm pissed off. The system cheats and you're just trying to cover it up. I had Blackjack and the dealer had 6,7,8 , which is the 3 card 21. You've basically clarified the fact that I stated the dealer did have a 3 card 21, just you're lying about the rest! Once again, the Hand ID that you submitted for examination we gave you the answer that you had the push. The previous game you lost because you had 14 and the dealer 21. Please read carefully our text and refrain from disseminating the wrong information. You have to accept the fact that you had the push. |
|
|
|
The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.
I know. The second part is just a mistake I found. Player BJ + Dealer BJ = push Player BJ + Dealer 21 = Player Win We know this, they don't. Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm. Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap . This was the case with the player: Player BJ + Dealer BJ = push. We checked the hand ID provided and gave the answer. You are mixing withe the previous hand when you had 8 and 6 and the dealer had 6, 7 and 8. |
|
|
|
The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.
I know. The second part is just a mistake I found. Player BJ + Dealer BJ = push Player BJ + Dealer 21 = Player Win We know this, they don't. Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm. Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap . This was the case with the player: Player BJ + Dealer BJ = push. We checked the hand ID provided and gave the answer. |
|
|
|
The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.
I know. The second part is just a mistake I found. Player BJ + Dealer BJ = push Player BJ + Dealer 21 = Player Win We know this, they don't. Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm. Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap . They emailed me back saying that the dealer had a Blackjack which is why I didn't win. I want proof of this FortuneJack. You cannot even check the bets on their provably fair system to see the cards. They are fabricating a lie saying that the dealer had a blackjack on bet id : 8447318 If you have this same issue, you better screenshot it so you have undeniable evidence or they will cheat you out of your money. They are trying to cover up their cheating system all for a mere 0.053 Bitcoin Blackjack. Stay away from their normal Blackjack. Please comprehend that you push when you and the dealer have the blackjack. This is what happened to you with the hand ID that you sent to our support. We are not providing the answers to customers without thorough analysis. We have analysed your hand in our database and gave you the sequence of the blackjack game that really happened. |
|
|
|
Had an issue with FortuneJack about 2 days ago now.
Was playing normal Blackjack, and I had a Blackjack, the dealer had like 13. Normally this would be an automatic win as the dealer didn't have a Blackjack, when I did.
The dealer rolled an 8 and got 21.
Instead of paying me for having Blackjack, the dealer pulled a 3 card 21, it gave me a draw instead of my 3:2 Blackjack win.
No matter where you play Blackjack, if you have a Blackjack, and the dealer does not, you win, here on FortuneJack, you push. Even if you're playing on the live Blackjack Tables you have a Blackjack and the dealer pulls a 3 card 21, you still win with your Blackjack.
I emailed support, supplying them the Bet ID, and all details of it, and they emailed back asking me for the Bet ID again, even though I supplied it in the first message. I supplied it again and since have heard no word from support again.
I entered the live chat, and inquired about it, she 'looked up my emails' and said she forwarded them so they can get 'looked over', and said that as per there 'support standards' it could take up to 24 hours if not longer. So it seems all I will get is the constant run around from FortuneJack.
I'm bringing it here to the forums to let everyone know, that the system for their normal Blackjack is rigged, or needs to be fixed.
We have notified you through chat support that your request is being forwarded to the technical team that will examine your case. |
|
|
|
is the hourly freeroll removed?
Dear player, Yes, we have changed frequency of hourly freerolls to 4 times a day freeroll tournaments. Thank you for playing with us. |
|
|
|
Why the guaranteed tournament always get cancelled in poker?
Dear user, Usually the guaranteed tournament get cancelled due to the shortage of min number of players that is required for the game to be launched. The min required players are indicated in each game tournament info page. Also frequently I get error failed to connect to poker room? Please try to log with different browser or check the internet connection. We do not have connection issues. Thank you. |
|
|
|
One of the best casino and dice site I have ever experienced.
Fortunejack is among best dice sites.They spend a lot in maintaining their site update.
Dear user, We are glad to hear that and would like to thank you for your positive feedback. It is very important for us. |
|
|
|
Dear FortuneJack, please fire the idiot responsible for poker. Person who decided that it's wise to give away 15 btc each month to people who have no money to deposit (freeroll players), and set a minimum number of players to 20 for weekends 1 btc guaranteed tournaments. 1 Btc tournament never started (nevermind the fact that this idiot decided to send emails promoting them in two consecutive weeks), actually nothing started except those freerolls, and people who are actually ready to DEPOSIT and play poker are getting tired when they see all tournaments canceled. Just move half of those 15 btc you give away each month, for 1 btc weekend tournaments to actually start. Maybe it will get you some traffic.
Above that, if you really want to run those freerolls make them satelittes to the other games (weekend 1 btc or daily 300 mbtc), maybe they will run that way...
Dear user, We are working hard to make the poker game for you as enjoyable experience as possible. Your submitted ideas help us to make sure that you are getting the best out of the poker. During the working process on the newly launched game we came across some blemishes that required from us a brisk reaction to have it hastily solved. We appreciate your valuable opinion, and will definitely take that into account and promise to come up with rather more appealing tournaments and prices for you to participate and win. Please share your poker experience with us and make it dynamic so that we do not miss any valuable input from you. |
|
|
|
|
Dear users,
Please be informed that from 26 of February henceforth we will refrain from accepting the deposits in NMC. We feel appropriate to make your gambling experience with us as flexible and convenient as you could not possibly imagine. To avoid any inconvenient situations or misunderstandings we advise our NMC holders to bet, withdraw or exchange NMC during the next week.
As you may already know, FortuneJack offers multiple cryptocurrencies besides Bitcoin, and in the near future we plan to add few more cryptocurrencies to our portfolio.
FortuneJack is a dedicated casino that is constantly working on improving customer service/experience and does everything possible to exceed your expectations that in turn, will improve your future visits.
|
|
|
|
|
Dear users,
Before all else, please accept our apologies for the inconvenience that cause on freezing the 11mbtc 300GDT Freezeout tournament the other day. We have sorted out the minor technical problem that has caused the error. We will relaunch the same tournament today (18 February) from that point where it has stopped functioning at 9pm site time, i.e the same time as it was launched the other day.
Please rejoin us today and good luck to you all.
|
|
|
|
Hello,
I logged into your poker client an hour later as I forgot about the 11mbtc tournament.
I was on a final tabled and it was freeze? Other guys said it was stuck for an over a hour?!
Will you issue a refund or something similar? When it will be resumed?
Dear user, We've received your request, and we're diligently working 24/7 to address your issue. We're currently experiencing a high volume of inquiries. We will certainly help you out as soon as we can. Please accept our apologies for the inconvenience. |
|
|
|
I've had a few more requests to add fortune jack to my bot. Is there any interest from other players or the site admins for this?
My previous quote of 0.75Btc still stands, just not going to search for my previous post on this thread.
We strongly advice to our players to refrain from getting involved into various bots, since this might be the reason for hacking their accounts. Please be on the secure side. Thank you. |
|
|
|
|
Show Posts
