FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting

[rizkyhiw]

is the hourly freeroll removed?

Dear player,
Yes, we have changed frequency of hourly freerolls to 4 times a day freeroll tournaments.

Thank you for playing with us.

So 20mbtc freeroll 4 times a day now, that looks better than giving away 20mbtc hourly to (I believe most of them) same person.
I suggest to allocated the rest funds of 20mbtc hourly that removed to weekly freeroll tournament with bigger prize.

Let's says 20mbtc x 24hours = 480mbtc
20 mBTC freeroll 4 times a day = 80mbtc
480-80=400mbtc

400mbtc x 7days = 2.8k mbtc
Allocate the rest fund 2.8k mbtc to weekly freeroll.

[troubled_times]

Had an issue with FortuneJack about 2 days ago now.

Was playing normal Blackjack, and I had a Blackjack, the dealer had like 13. Normally this would be an automatic win as the dealer didn't have a Blackjack, when I did.
The dealer rolled an 8 and got 21.

Instead of paying me for having Blackjack, the dealer pulled a 3 card 21, it gave me a draw instead of my 3:2 Blackjack win.

No matter where you play Blackjack, if you have a Blackjack, and the dealer does not, you win, here on FortuneJack, you push. Even if you're playing on the live Blackjack Tables you have a Blackjack and the dealer pulls a 3 card 21, you still win with your Blackjack.

I emailed support, supplying them the Bet ID, and all details of it, and they emailed back asking me for the Bet ID again, even though I supplied it in the first message. I supplied it again and since have heard no word from support again.

I entered the live chat, and inquired about it, she 'looked up my emails' and said she forwarded them so they can get 'looked over', and said that as per there 'support standards' it could take up to 24 hours if not longer. So it seems all I will get is the constant run around from FortuneJack.

I'm bringing it here to the forums to let everyone know, that the system for their normal Blackjack is rigged, or needs to be fixed.

[TwitchySeal]

is the hourly freeroll removed?

Dear player,
Yes, we have changed frequency of hourly freerolls to 4 times a day freeroll tournaments.

Thank you for playing with us.

Dear Fortune Jack,

Not all, but some Cryptocurrency Casinos respond to all reasonable questions.

This makes them more professional than you.

Please remove the following from your Avatar and ask members of your signature campaign to do the same.

"The most Professional Cryptocurrency Casino"

if you like, you can change it to something like:

"A Cryptocurrency Casino that is more Professional than some" or "A Professional Cryptocurrency Casino"



Thank you for playing with us

[FortuneJack]

Had an issue with FortuneJack about 2 days ago now.

Was playing normal Blackjack, and I had a Blackjack, the dealer had like 13. Normally this would be an automatic win as the dealer didn't have a Blackjack, when I did.
The dealer rolled an 8 and got 21.

Instead of paying me for having Blackjack, the dealer pulled a 3 card 21, it gave me a draw instead of my 3:2 Blackjack win.

No matter where you play Blackjack, if you have a Blackjack, and the dealer does not, you win, here on FortuneJack, you push. Even if you're playing on the live Blackjack Tables you have a Blackjack and the dealer pulls a 3 card 21, you still win with your Blackjack.

I emailed support, supplying them the Bet ID, and all details of it, and they emailed back asking me for the Bet ID again, even though I supplied it in the first message. I supplied it again and since have heard no word from support again.

I entered the live chat, and inquired about it, she 'looked up my emails' and said she forwarded them so they can get 'looked over', and said that as per there 'support standards' it could take up to 24 hours if not longer. So it seems all I will get is the constant run around from FortuneJack.

I'm bringing it here to the forums to let everyone know, that the system for their normal Blackjack is rigged, or needs to be fixed.

We have notified you through chat support that your request is being forwarded to the technical team that will examine your case.

[troubled_times]

Had an issue with FortuneJack about 2 days ago now.

Was playing normal Blackjack, and I had a Blackjack, the dealer had like 13. Normally this would be an automatic win as the dealer didn't have a Blackjack, when I did.
The dealer rolled an 8 and got 21.

Instead of paying me for having Blackjack, the dealer pulled a 3 card 21, it gave me a draw instead of my 3:2 Blackjack win.

No matter where you play Blackjack, if you have a Blackjack, and the dealer does not, you win, here on FortuneJack, you push. Even if you're playing on the live Blackjack Tables you have a Blackjack and the dealer pulls a 3 card 21, you still win with your Blackjack.

I emailed support, supplying them the Bet ID, and all details of it, and they emailed back asking me for the Bet ID again, even though I supplied it in the first message. I supplied it again and since have heard no word from support again.

I entered the live chat, and inquired about it, she 'looked up my emails' and said she forwarded them so they can get 'looked over', and said that as per there 'support standards' it could take up to 24 hours if not longer. So it seems all I will get is the constant run around from FortuneJack.

I'm bringing it here to the forums to let everyone know, that the system for their normal Blackjack is rigged, or needs to be fixed.

We have notified you through chat support that your request is being forwarded to the technical team that will examine your case.

Yes you will 'examine' my case. This doesn't exclude the fact that the general public must be made aware of this issue before it happens to them too because it needs to be fixed. Your algorithm is calling a Blackjack a draw against a 3 card 21 from the dealer. This is not a draw, it is a definite win for the player.

I want to play at a provably fair casino, not a 'probably fair' casino.

[TwitchySeal]

Had an issue with FortuneJack about 2 days ago now.

Was playing normal Blackjack, and I had a Blackjack, the dealer had like 13. Normally this would be an automatic win as the dealer didn't have a Blackjack, when I did.
The dealer rolled an 8 and got 21.

Instead of paying me for having Blackjack, the dealer pulled a 3 card 21, it gave me a draw instead of my 3:2 Blackjack win.

No matter where you play Blackjack, if you have a Blackjack, and the dealer does not, you win, here on FortuneJack, you push. Even if you're playing on the live Blackjack Tables you have a Blackjack and the dealer pulls a 3 card 21, you still win with your Blackjack.

I emailed support, supplying them the Bet ID, and all details of it, and they emailed back asking me for the Bet ID again, even though I supplied it in the first message. I supplied it again and since have heard no word from support again.

I entered the live chat, and inquired about it, she 'looked up my emails' and said she forwarded them so they can get 'looked over', and said that as per there 'support standards' it could take up to 24 hours if not longer. So it seems all I will get is the constant run around from FortuneJack.

I'm bringing it here to the forums to let everyone know, that the system for their normal Blackjack is rigged, or needs to be fixed.

We have notified you through chat support that your request is being forwarded to the technical team that will examine your case.

Yes you will 'examine' my case. This doesn't exclude the fact that the general public must be made aware of this issue before it happens to them too. I want to play at a provably fair casino, not a 'probably fair' casino.

Just to save the technical team some trouble.

BlackJack Rules

Based on a score of 21, Blackjack provides the player with some of the best odds in the house. The objective of Blackjack is for a Player to come as close to 21 without going over, while still having a higher total than the Dealer. Prior to receiving any cards, the Player must place a bet. The cards are dealt in rotation from the Dealer, left-to-right. The Dealer's hand has one card face down and one card face up. If the Player's card total is closer to 21 than the Dealer's, the Player wins. The Player wins if the Dealer's card total is higher than 21. The Player also wins with Blackjack when the Dealer's score is 21 made up of three or more cards. If the Player's total is over 21, the Player loses. Players have the option to play one or two hands against the Dealer. You have Blackjack when the first two cards equal 21.

Also, you should change this rule.  (I assume there would be plenty of complaints if you were following it)

Win or lose
The Player wins when he holds a score that is 21 or less, but greater than the Dealer’s final total.
Achieving a score of 21 or less when the Dealer’s final score exceeds 21.
An ace and any ten-value card together on the initial deal is called a Blackjack.
Blackjack pays 3 to 2, providing that the Dealer does not also have Blackjack.
A Player and Dealer Blackjack on the same hand results a loss.
Any winning score of 21 after a split is paid 1 to 1.

[TwitchySeal]

The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.

I know. The second part is just a mistake I found.

Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win

We know this, they don't.

[troubled_times]

The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.

I know. The second part is just a mistake I found.

Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win

We know this, they don't.

Yes, which means they need to change their algorithm, because they follow the rules on the Live Blackjack, but for the regular Blackjack their algorithm basically cheats users out of wins.

As stated in their rules:
Blackjack pays 3 to 2, providing that the Dealer does not also have Blackjack.
They need to fix the algorithm and honor my win, as the dealer did not have Blackjack.

[poplolnman]

The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.

I know. The second part is just a mistake I found.

Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win

We know this, they don't.

Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm.
Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap .

[troubled_times]

The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.

I know. The second part is just a mistake I found.

Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win

We know this, they don't.

Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm.
Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap .

They emailed me back saying that the dealer had a Blackjack which is why I didn't win.
I want proof of this FortuneJack.

You cannot even check the bets on their provably fair system to see the cards.
They are fabricating a lie saying that the dealer had a blackjack on bet id : 8447318
If you have this same issue, you better screenshot it so you have undeniable evidence or they will cheat you out of your money.

They are trying to cover up their cheating system all for a mere 0.053 Bitcoin Blackjack.

Stay away from their normal Blackjack.

[TwitchySeal]

The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.

I know. The second part is just a mistake I found.

Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win

We know this, they don't.

Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm.
Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap .

Well according to their rules Player BJ + Dealer BJ = Player Lose

So maybe not.

You cannot even check the bets on their provably fair system to see the cards.
They are fabricating a lie saying that the dealer had a blackjack on bet id : 8447318

FJ better get their shit together before dooglus catches wind...

[troubled_times]

The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.

I know. The second part is just a mistake I found.

Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win

We know this, they don't.

Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm.
Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap .

Well according to their rules Player BJ + Dealer BJ = Player Lose

So maybe not.

You cannot even check the bets on their provably fair system to see the cards.
They are fabricating a lie saying that the dealer had a blackjack on bet id : 8447318

FJ better get their shit together before dooglus catches wind...

I think someone should look into it, you type in your BET ID and it just refreshes the page. This gives FortuneJack the opportunity to fabricate any lie they want about hands if you do not have a screenshot of the issue you're emailing about. This is shady, very shady on FortuneJacks behalf.

[FortuneJack]

The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.

I know. The second part is just a mistake I found.

Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win

We know this, they don't.

Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm.
Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap .

They emailed me back saying that the dealer had a Blackjack which is why I didn't win.
I want proof of this FortuneJack.

You cannot even check the bets on their provably fair system to see the cards.
They are fabricating a lie saying that the dealer had a blackjack on bet id : 8447318
If you have this same issue, you better screenshot it so you have undeniable evidence or they will cheat you out of your money.

They are trying to cover up their cheating system all for a mere 0.053 Bitcoin Blackjack.

Stay away from their normal Blackjack.

Please comprehend that you push when you and the dealer have the blackjack. This is what happened to you with the hand ID that you sent to our support. We are not providing the answers to customers without thorough analysis. We have analysed your hand in our database and gave you the sequence of the blackjack game that really happened.

[troubled_times]

The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.

I know. The second part is just a mistake I found.

Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win

We know this, they don't.

Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm.
Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap .

They emailed me back saying that the dealer had a Blackjack which is why I didn't win.
I want proof of this FortuneJack.

You cannot even check the bets on their provably fair system to see the cards.
They are fabricating a lie saying that the dealer had a blackjack on bet id : 8447318
If you have this same issue, you better screenshot it so you have undeniable evidence or they will cheat you out of your money.

They are trying to cover up their cheating system all for a mere 0.053 Bitcoin Blackjack.

Stay away from their normal Blackjack.

Please comprehend that you push when you and the dealer have the blackjack. This is what happened to you with the hand ID that you sent to our support. We are not providing the answers to customers without thorough analysis. We have analysed your hand in our database and gave you the sequence of the blackjack game that really happened.

No you gave a fabricated lie of what happened.
I want proof of that hand, screenshot proof.

I know the dealer did NOT have a blackjack when I did. I know for a fact the dealer had a 3 card 21.

Provide your proof, and prove that your Check Bet system works, since it does not work on the website and stop fabricating lies. Especially since you can do it because you do not provide the hash of the bet, only the bet ID.

[FortuneJack]

The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.

I know. The second part is just a mistake I found.

Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win

We know this, they don't.

Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm.
Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap .

This was the case with the player: Player BJ + Dealer BJ = push. We checked the hand ID provided and gave the answer.

[FortuneJack]

The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.

I know. The second part is just a mistake I found.

Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win

We know this, they don't.

Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm.
Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap .

This was the case with the player: Player BJ + Dealer BJ = push. We checked the hand ID provided and gave the answer.

You are mixing withe the previous hand when you had 8 and 6 and the dealer had 6, 7 and 8.

[TwitchySeal]

The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.

I know. The second part is just a mistake I found.

Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win

We know this, they don't.

Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm.
Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap .

They emailed me back saying that the dealer had a Blackjack which is why I didn't win.
I want proof of this FortuneJack.

You cannot even check the bets on their provably fair system to see the cards.
They are fabricating a lie saying that the dealer had a blackjack on bet id : 8447318
If you have this same issue, you better screenshot it so you have undeniable evidence or they will cheat you out of your money.

They are trying to cover up their cheating system all for a mere 0.053 Bitcoin Blackjack.

Stay away from their normal Blackjack.

Please comprehend that you push when you and the dealer have the blackjack. This is what happened to you with the hand ID that you sent to our support. We are not providing the answers to customers without thorough analysis. We have analysed your hand in our database and gave you the sequence of the blackjack game that really happened.

Please comprehend that your rules are wrong, they need to be changed, not just the grammar.

"A Player and Dealer Blackjack on the same hand results a loss."

Please also comprehend that the terms and conditions listed for for your poker room are completely ridiculous.  They say you require documents from everyone, and you will close any account and seize the funds if a player is from USA or many other countries wtf?

[troubled_times]

The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.

I know. The second part is just a mistake I found.

Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win

We know this, they don't.

Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm.
Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap .

This was the case with the player: Player BJ + Dealer BJ = push. We checked the hand ID provided and gave the answer.

You are mixing withe the previous hand when you had 8 and 6 and the dealer had 6, 7 and 8.

I am not mixing anything up.
Provide proof.

I want the hash, screenshots, everything.
Stop wasting time and provide the evidence.

Since your check bet does not work, and it provides a player nothing but a 'bet number' you can fabricate any evidence you want. There is NO transparency here.
Your system cannot be trusted.

I know for a fact the dealer did not have a Blackjack, that's the whole reason I'm pissed off. The system cheats and you're just trying to cover it up.
I had Blackjack and the dealer had 6,7,8 , which is the 3 card 21.

You've basically clarified the fact that I stated the dealer did have a 3 card 21, just you're lying about the rest!

[FortuneJack]

The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.

I know. The second part is just a mistake I found.

Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win

We know this, they don't.

Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm.
Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap .

This was the case with the player: Player BJ + Dealer BJ = push. We checked the hand ID provided and gave the answer.

You are mixing withe the previous hand when you had 8 and 6 and the dealer had 6, 7 and 8.

I am not mixing anything up.
Provide proof.

I want the hash, screenshots, everything.
Stop wasting time and provide the evidence.

Since your check bet does not work, and it provides a player nothing but a 'bet number' you can fabricate any evidence you want. There is NO transparency here.
Your system cannot be trusted.

I know for a fact the dealer did not have a Blackjack, that's the whole reason I'm pissed off. The system cheats and you're just trying to cover it up.
I had Blackjack and the dealer had 6,7,8 , which is the 3 card 21.

You've basically clarified the fact that I stated the dealer did have a 3 card 21, just you're lying about the rest!

Once again, the Hand ID that you submitted for examination we gave you the answer that you had the push. The previous game you lost because you had 14 and the dealer 21. Please read carefully our text and refrain from disseminating the wrong information. You have to accept the fact that you had the push.

[troubled_times]

The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.

I know. The second part is just a mistake I found.

Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win

We know this, they don't.

Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm.
Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap .

This was the case with the player: Player BJ + Dealer BJ = push. We checked the hand ID provided and gave the answer.

You are mixing withe the previous hand when you had 8 and 6 and the dealer had 6, 7 and 8.

I am not mixing anything up.
Provide proof.

I want the hash, screenshots, everything.
Stop wasting time and provide the evidence.

Since your check bet does not work, and it provides a player nothing but a 'bet number' you can fabricate any evidence you want. There is NO transparency here.
Your system cannot be trusted.

I know for a fact the dealer did not have a Blackjack, that's the whole reason I'm pissed off. The system cheats and you're just trying to cover it up.
I had Blackjack and the dealer had 6,7,8 , which is the 3 card 21.

You've basically clarified the fact that I stated the dealer did have a 3 card 21, just you're lying about the rest!

Once again, the Hand ID that you submitted for examination we gave you the answer that you had the push. The previous game you lost because you had 14 and the dealer 21. Please read carefully our text and refrain from disseminating the wrong information. You have to accept the fact that you had the push.

Provide the evidence, fix your bet id system on the website, provide the hash so it can be checked.
Stop trying to cover your asses  over a 0.053 Bitcoin Blackjack and hiding the fact your system cheats.

You're hurting your reputation.