Excuse me but to be honest OP has absolutely no obligation to ANYONE to make public ANY information he has.  He is also under no obligation to help anyone publicly or privately. The OP has clearly stated his reasons for sending out information in this way and has also said he may make it public info if/when HE feels it's appropriate.  He doesn't appear to be collecting personal information on people, he has not demanded nor has he even asked for money.  He has also kindly given his own free time to vet and reply to personal messages.  Not a single post complaining about him so far and yet many posts thanking him after they received promising email or actual refunds, this speaks volumes IMO.

I firmly believe that the OP's goal is to help as many victims as he can and believes this is the best way to help as many people as possible so as a community we should do all we can to support it.  He may be wrong but it's not our decision it's HIS so lets help him out anyway we can.  I also think its fair to assume he has evaluated the public vs private methodology and has made a decision on which he feels is better so I certainly will respect the mans decision unless/until something changes.  His method works and the proof is in the thread if someone feels enough gratitude to send a gift then good for them he has every right to graciously accept it and move on.

To the OP, as a member of the BTC community I thank you for helping people out.

Disclaimer, I have no dog in this fight I have never ordered from BFL nor have I ever pre-ordered nor do I own an ASIC mining device.

This doesn't appear to be good news for BFL.  I believe enough complaints were lodged with the state AG for them to open the file and do some preliminary "investigation".  I also believe they found enough validity in the complaints to warrant this going to the next level.  It appears that the state AG has determined that the appropriate course of action here is to suggested that the local DA "address" the issue.

I suspect if the state AG felt there were zero validity to the complaints they would have politely informed the complainants of their decision and closed the file.  I also speculate that when the state AG thinks that the local DA is better suited to address the issue that the local DA will probably take a pretty good look into things.

BFL appears to be in full on refund complaint limitation mode.   The new transfer program, the recent alleged direct BFL to customer refunds when escalated secretly through pay pal and the alleged shipping out of order to pay pal complainers if true could certainly be signs the heat is being turned up.

BFL started playing a very dangerous game the second they started refusing refunds on undelivered merchandise.  They are gambling against a nasty opponent as well, if the government decides to weigh in and BFL is wrong it will probably get ugly.

ROI =/= break even point.

I'm sure ROI is the most commonly misused phrase in the mining sub forum.

Meh Avalon will be fine, they offered and refunded anyone who wanted it from B3 and chip orders.  There is more than enough optimistic investors waiting to throw millions of dollars worth of BTC at Avalon as soon as they will accept it.  BFL is still in business and IMO BFL is significantly worse than Y I FU

Looks official!

From their update:
Avalon Generation Two Chips 55nm

Those who have invested in time and money on Avalon Generation One based devices and clones can rejoice in the fact we had the foresight to make Avalon Generation Two chips completely backward compatible in every way with 110nm generation one chips, which can be expect to go on sale Late October 2013 for immediate shipping. Avalon will no longer participate in any kind of pre-ordering.


So let the speculation begin!
$/gh/s?
Chips only?
Miners only?
Chips and miners?
Batches, what size?
Just about anything else you care to speculate on.

You seem to have a problem with Bicknellski's unprofessional behaviour and need to point it out but you clearly don't apply the same standards to you beloved Joshua.  The example below how to act professionally to a competitor.

You are a hypocrite and clearly a fanboy.

You seem to have a problem with Bicknellski's unprofessional behaviour and need to point it out but you clearly don't apply the same standards to you beloved Joshua.  The example below how to act professionally to a competitor.

I think BFL left some money on the table here, why aren't they charging a 10% transfer fee?  Why not milk the investomer a little more!!

This definitely appears to be a move to preserve liquidity by slowing down refund requests and complaints to regulators by helping people shift an unwanted order to someone else rather than going to the hassle of filing a complaint for refused refund.  This makes me believe that BFL is nervous.

BFL needs the orders to stay on the books at all cost, the more complaints the regulators get the closer they are going to be looking at BFL and I guess no one at BFL wants that! 

I don't believe for one second BFL cares about the aftermarket sale integrity.  What benefit does it have for BFL who holds the order the product is paid for and will ship at the same time regardless of who owns the order.  The only thing they care about with this program is to keep the order on the books, they will certainly parade around telling anyone who wants to cancel to go and sell it on their site and they will help with the transfer (free of charge?).

So do the resellers and manufacture's

Throw em at me!  I can't and won't promise a delivery date nor will I offer refunds! Honestly I will ship them in two months or more when I can buy them much cheaper and have mined the piss out of em for you!  Oh and just cause I'm a nice guy I will call you a cocksucker and a monumental asshole for asking me any questions (I learnded my leet bizness model from BFL!) 

No he plugged a "voltage auto sensing" power supply sent by BFL in and it went poof.

I know I know its always the customers fault...


https://forums.butterflylabs.com/post-sales-customer-service/4680-europe-different-power-network-burnt-power-supply-unit.html

The regulators and law enforcement agencies have to make a conscious decision to pursue a matter of this type (which is why more complaints = more likely they will spend resources to investigate).  Even if they know about it (which they clearly do at this point) they may decide (for any number of reasons) not to pursue it.  With that said IF they do decide to "go after" BFL it will be methodical, slow and fact based.  They will take there time and build a rock solid case (remember a win is all that matters to these folks and their careers, not the consumers best interest).  Lastly there is a very real possibility that the AG may be diving much deeper than say UCC laws, FTC regulations.  If they are investigating BFL and Sonny they may be looking for other violations.  There as so many laws on the books that they may be looking at other avenues to pursue as well.  IANAL and I don't have specifics in mind but it's not hard to believe they may be looking at mail fraud, wire fraud, false advertising tax evasion and the list goes on for a long time.

Just because law enforcement hasn't taken action yet doesn't mean they aren't and won't however you and I won't hear about it until well after BFL does!  They will not tip their hand and they have all the time in the world so to speak.

How long did it take from Pirate disappearing until the SEC went balls deep recently?

How about denying refunds to customers who's order hasn't shipped yet? Is that immoral and dishonest, because it is definitely illegal...

Hoarding is the new mining! 

Agreed, which is why I argued that they have required the customer to agree to an "indefinite delay".

Was there a point you had I missed?

lol

CS = Customer service
PR = Public relations

You might actually be able to offer better CS and PR than BFL so he might actually be slightly ahead of the game by donating to you as opposed to BFL!

Now that BFL is clearly denying customer cancellation requests before their order ships they appear to be in pretty clear violation of the mail order rule which is quoted on BFL's own website.

You can attention whore this all day long to the media with some facts and actual regulations they appear to be violating.

According to the BFL website they operate under the FTC mail order rule.  Also according to the BFL website the customer must agree to a two month or more wait for shipment of their order.

I think it would be fair to argue that 2 months or more would not count as a definitive delivery date under the mail order rule, and thus should be considered an indefinite delay.

There does not appear to be a logical or legal reason why they feel these two provisions of the mail order rule they quote on the website don't apply to them.

When You Must Cancel an Order

You must cancel an order and provide a prompt refund when:
•the customer exercises any option to cancel before you ship the merchandise;

•a statement that, if the customer agrees to the indefinite delay, the customer may cancel the order any time until you ship.

http://business.ftc.gov/documents/bus02-business-guide-mail-and-telephone-order-merchandise-rule


Please note that asking a customer to give up their rights as a consumer does not actually force the consumer into giving up their rights (even if they agree to it).

Next, the canned response from BFL has been that "all sales is final" and customer agreed to it so no refunds will be issued. This however does not relieve them of issuing refunds when customers request one as a sale has not taken place until both parties have fulfilled their obligations (ie customer has paid and seller has shipped).  Until  both are met the two parties have a agreement on an order no sale has taken place and thus "All sales are final" can not come into play before the product ships.

Lastly they have also claimed that since full production has started they have used the pre-order money for parts and thus can not give refunds.  It should be noted that no where do the FTC mention (nor do they care about) "starting production" as any type of a milestone regarding order cancellation.  The only things the FTC cares about is when was the product paid for, when was shipping promised and when/if the product has shipped END OF STORY.

Hogwash, this is a forum not a court of law.  Let me ask you this, was bASIC (cablepair) scam tag tested in a court of law (ie was it a legal question with a  legal answer), how bout MNW was that also a legal question tested with a legal answer.  How about all the other scammer tags that had legal questions that did not have an official legal answer...

Hell by your theory until recently when the SEC formally charged pirate he had a legal question with no legal answer so he should not have had a scammer tag...