Hello Strongkored, congratulations on winning the Predictor!
1. All withdrawals are processed within a minute, sometimes (rare) need a few extra minutes for the system to process the withdrawal but no more than 5 minutes.
2. Yes.

We are glad you like our rebrand. Yes, we made some changes to the sportsbook layout and color scheme as well.
You are welcome to hop on our sportsbook promotions such as the 50% risk free bets

Good luck.

The 11th round of Predictor has been paid out. For the next round (12th Round), Betnomi will award only verified players.

You want to know what happened in that case, the customer was refunded all his deposit if not, you would surely have heard from him.
The image that was shared wasn't of the user in question. It was under a false identity.
However, the paid trolls, will not stop making up stuff. Either way, we have no time for them.
We presumed your curiosity/ question was in good faith. If it is, we will continue to answer all your questions.

Hey Tardif, the changes to the limits on our sportsbook were a decision we made to prevent or at the very minimum reduce the rate of silly and baseless accusations against us.
With our previous limits for new accounts (up to 5000$) we had a lot of negative and fraudulent players attracted the platform. Taking measures to address or neutralized their damages
does nothing but create an opportunity for the paid trolls to scream "Scam" from the rooftop.

All new users are limited to a maximum winning of 250$. Once our system can analyze and evaluate the user as a legitimate or regular player, their limits will be automatically increased.
Note, the new limits are progressive. They will increase over time, the longer the user plays with us, the higher their limits will be. For regular players, Bets are up to 10,000$

You simply need to start playing with whatever limits you have and it will be automatically increased. could be within an hour, a day, a week, or a month.
That solely depends on what the user is doing on the sportsbook. Limits will be further decreased if fraudulent actions are detected from the user.

We believe these measures will help prevent abuses on our sportsbook platform.





Up to today, we are still waiting for a credible scam accusation. There is none and it will remain that way.
We are running a legitimate operation however, we will not pay out any fraudulent winnings for any reason.
Be it a pressure campaign or coordinated negative attacks against us. None will work because we have values and principles by which we operate and fortunately, most people are able to see these attacks for what they are.

If you want to run a Sportsbook or a Casino, there is more than enough of a market share available for everyone. Develop a better platform, provide a better service and compete. But to result in unscrupulous tactics by paying trolls to attack your competition is shameful and unethical.

If there is a real concern or suggestion from any member or any of our players, we are more than happy to work with them to address it.
We will diligently continue to run our gaming operations and you are welcome.

---

An update regarding the withdrawal issues experienced over the last few weeks. Our payment (deposits and withdrawals) were being processed through a third-party wallet provider
with which we experienced maybe issues including unstable/ unreliable service resulting in a prolonged withdrawal period.
However, I would like to inform you all that, Betnomi has developed its own wallet infrastructure. Deposits are credited within 30 seconds after one confirmation for all coins and tokens
and withdrawals are now lightning fast. All withdrawals are processed within a minute.

We will continue to accept feedback and suggestions and continually improve our service.
Sincerely, we appreciate all the support and together we will grow.


Thank you all.

Soon, All the winnings will be provided within maximum 10 days after the end of the round or the global round.

---

Bet at least 10 USD on the Liverpool vs Chelsea match on Betnomi
and if you lose, do not worry - we will give you 5 USD as a Free Bet!

https://www.betnomi.com/safe-bets-on-liverpool-vs-chelsea

  

• 20% Weekly Cashback
• Users should play Casino and/or Live Casino to participate in promotion
• Users will be awarded once a week, on Sundays

It's convenient for you to omit the action taken on our part to resolve the issue.
Yes, we did say, "We will work with you to resolve any KYC-related issues" but not when you are engaged in fraudulent and exploitative actions.
Regardless of that, we offered the best possible solution to you and hope you can appreciate that.

Considering the activities for which you were flagged, no transaction (Deposit, Bet, or Withdrawal) should be allowed on your account
Until you are able to satisfy the due diligence process and including the KYC procedure. It is evident you are using false (unverifiable) information on our website.
Strict adherence to the above-stated policy would imply your account be terminated permanently and all funds forfeited (Deposits and winnings)
However, as an act of good faith, we are allowing you to withdraw all your deposits from our website.
Contingent on this action is a restriction on you not to create any other account on our website moving forward and confirm you agree with this decision so we don't have to relitigate the issue.

We ask not much from our users but refrain from unscrupulous actions to make gains. Play fair and there will be no issues.

It's very interesting how everyone who has any real problems on our website comes here to complain about their "issue" with a new account.
If you think you did nothing wrong, then why hide behind a new account.

Like we stated on multiple occasions, we do not and will not outright ask for KYC unless we determine an anomaly.

If you play legit on our website, you will face not a single problem.
However, if you think you can engage in fraudulent actions and get away with it, that presumption is wrong I must say.
The users playing "dumb" and feigning innocence, just a little reminder. It will evaporate in the face of evidence.

And to the paid attacking army, we are not going to waste a single second on anyone of you.

This is just silly and outright waste of everyone's time. You created a topic about this but, apparently, that isn't enough for you and you have to spam the poker topic with this as well.
After explaining this situation to you on multiple occasions on multiple days, we will explain again as you wish.

The endpoints used to estimate transaction fees for our wallet are based on the average fee of the last 1500 blocks of the given blockchain.
ie, we use the formula average_fees_per_byte * TX_size. This gives a pretty accurate estimate for the transaction fees at the time of the transaction.
However, we noticed, on some occasions, there are rapid swings in the transaction fees. For example, if the average fees for the last 1500 blocks are lower than the fee at the time of the transaction,
we end up paying a much lower fee, and the same way if the fees were higher previously, we need up paying higher fees. So the idea that we purposefully paid a lower fee is ridiculous.


We modified the code to extract the fees based on the fees of the pending blocks in the mempool. This we found to be more stable and accurate.

In the meantime, you can calm yourself down and wait for it to get confirmed. In the event that it fails or is dropped from the network, we will send you a new transaction with the same amount.

Thank you.

We will repeat what our live chat support said to you regarding this issue.
There is not much that can be done in this case but to wait. If the transaction gets confirmed, then you are all set.
In the event the transaction fails/ is dropped, we will simply resend the payment to you.

  

• 50% Risk Free Bets on UEFA
• Bet at least 10 USD on UEFA and if you lose, get back 50% of your first eligible bet as a Free Bet!

We would like to address this accusation with the facts and add some context to the one-sided presentation.

Starting with the 220€ withdrawal. With our old wallet system, we do experience occasional system failures and in such cases,
the withdrawal has to be manually processed. The transaction fees are paid by the user in any case. As we all know, BTC transaction fees can increase drastically when there are excess transaction backlogs on the BTC blockchain.
The purported 20€ discrepancy could easily be due to the high transaction fees at the time of the transaction or simply an error in the exchange rate calculation.
Whatever be the case, the user was 100% refunded the said 20€ without accounting or considering any transaction fees or whatsoever.

secondly, about round 7 of the predictor event, clearly this prize was paid out to the user and expired due to a non-usage of the bonus.
The predictor bonus has an expiration date. As far as your claim of not receiving emails, we are still looking into it as every other user received an email notification regarding the rewards.
(Proof of bonus payout for round 7)



About our predictor event. As many of you know, this predictor is a free weekly promotional program on our website where users are awarded for predicting the correct outcomes of pre-selected football matches.
The prize pool for this promotion is 1000 USD. This is a weekly promotion and has been running for 9 weeks now. This means, at the very least, we have spent 9000 USD running this promotion.
The default operation currency of the platform is USD. However, this user's currency is EUR.
This means the rewards would have to be converted from USD to EUR before being awarded to the user. (Everyone knows how exchange rates work. They are dynamic and not static).
For someone to claim we are exhibiting or expressing "scam-ish behavior" because of a 0.46€  difference in the awarded prize and that also in a free promotion, we must conclude, it's sad and unfortunate.
Maybe he is able to explain to us why we would want to save 0.46€ by chipping it off his rewards whereas, we already spent over 9000 USD on the same event.

This reward is paid to 50 people in every round and we just ended round 9 of the predictor event. Theoretically, 40 * 9 = 360 people have been awarded the predictor rewards but, it just so happens that, you are the one and the only person who happens to run into this problem, complains about it and calls it "scam-ish behavior"

Finally, you have never made a single deposit on our website. Not once, not ever!
I have personally funded your account with at least 200 EUR  for free not long ago.
You are essentially the textbook definition of a "bonus hunter" (Not playing but using the website only to take advantage of free bonuses)  and that is fine but, to publicly claim we are displaying
"scam-ish behaviour" over some 0.46€ is honestly ungrateful and disingenuous.

Note: We already know what this is truly about and the motive behind this, we are anticipating the coordinated attacks and you are welcome.

Hi iv4n, we apologize for the inconvenience you have faced, this delay was due to a failure of the system (TRX) to auto-complete your transaction.
We have successfully completed this request.