Engineers are working on the issues continuously. This is a sad thing for us to say, but please set a backup pool outside Antpool while we are under attack. Any chance of an update bitmain? Couple of weeks of bad profit here. Couldn't take much for a five minute update!
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3700 Quebec Street
Unit 100-239
Denver, Colorado 80207
This is a little mail box that S3 control PCB in a small box won't even fit. Just one of the cluster mailboxes out for rent.
This is a building that house Panera Bread and UPS Store.
Many other Bitcoin Companies in Colorado actually use this physical address except everyone's Unit100-xxx be different
P.S:
Also, now there is a walk-in drop off and pickup is available for Bitmain Product Warranty Services at below address
Denver Bitcoin Center
747 Sheridan Blvd #5b, Lakewood, CO 80214
(720) 441-3388
*It can be dropped off virtually 24 hours a day, 7 days a week. Prefer 8am-10pm range, so the local hardcore mining guys and gal can utilize it before or after work, without worrying about missing the work day.
With an advanced appointment, you can always meet our techs who work on your miner.
Denver is the hub for internationally located staffs and techs who answer telephone, live chat, tickets and some invoicing issues if you or your business have a must reason to purchase the hardware within the continental USA. Warranty Parts are globally positioned and managed from Denver to better serve you no matter where you are. (And better yet, it is operational 24 hours a day on most of the part of the year including the national holiday)
*** Emoticon will continue to be used under this account. This is a community forum and the MOD placed the emoticon to be used. It is not simply the business communication platform.
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For now, the best option would be buy in the 2nd hand market... We do not sell S2 parts.
Capacitor on the other hand, you can buy them on Ebay, too but if you really can't buy it, we may have them in stock from USA side as I have seen the reels sitting on the shelving somewhere.
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please check all the cable connections, specially the power connector to the PCI-E on the hashing PCBs
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Sales team was notified of your Order ID: 00120150312162546778V6qHj1G20656
Please wait for 24-48 hours to manually modify the status!
If the blockchain shows it was paid, your BTC is good!
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Yes, we are manually catching up the unconfirmed orders. If the payment shows in the BlockChian, your order is secure. Please wait for us to catch up to it.
thank you
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It could be a defective one. Please check with the seller for the warranty period. Is it a wire cage looking version or the metal case?
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S7... S6 is not even out yet! Going Strong with S5 in June! Please Buy more S5 to fund S6  |
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does unplug the USB cable and plug back in work?
or can you try with a windows computer or a linux based computer or other Rpi?
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We are still getting contacted from the customers of Minersource.net and Miner Hosting LLC... so let us repost this! Also, we are getting inquires from minersource.net customers regarding hosted miners went offline for weeks and missing. We are NOT affiliated with minersource.net or Miner Hosting LLC and we DO NOT have information regarding their business status. We have nothing to do with any miners being hosted by Minersource.net or bobsag3 or Thomas_s. They were either hosted in their Aurora, Colorado facility or some at various locations. Some users posted that Minersource.net was hosting miners at other facilities as well. Please look at the trust feedback related to bobsag3 or Thomas_s for additional information. According to some customers, some miners were sent to MinerSource's Facility in State of Oregon in USA. (We never verified that but it appeared the facility belonged to other company. https://bitcointalk.org/index.php?topic=976172.20OregonMines.com Since we are getting inquires from MinerSource.net customers, not able to communicate with the sellers.... We have no idea of their status. It could be just their website is down or DNS setting may went bad or whatever the cause may be  If you are MinerSource.net customers who purchased Bitmain Antminer Products and needing tech support or warranty be taken care of, please submit a ticket at http://bitmain.zendesk.com or PM us or call us at +1-844-248-6246 Option 2We CAN NOT issue refund on items purchased from MinerSource.net or Miner Hosting LLC, however, we may be able to assist you with the warranty or tech support need for the Bitmain Antminer Products. Bitmain Product Warranties are 90-days from the factory shipping date. (Not the day you purchased from someone reselling them.) However, we do service miners that are even out of warranty for a small fees. Just let us know what you need and we sure have some solutions for you on Antminer Related Products. |
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Currently we are again under DDOS. The Bitcoin Payment Confirmation on our server is taking longer than expected. All paid order will be manually processed. Please wait 24-48 hours to have your order status updated.
Thank you
--------------------------------------------------------
DDOS Status: Under Attack (but Servers are up)
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@tbolt,
screenshots be nice! You can post it here or send it to support @ bitmain . zendesk . com
thank you!
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For support like that, you can send it to support (at) bitmain.zendesk DOT COM 1 request Please keep a request to 1 destination. If you send the email to info@bitmaintech.com, keep it that way, and if you send the email to webmaster@bitmaintech.com, keep it there and if you submitted the ticket to support @ bitmain . zendesk . com then keep it there to avoid delay or being consolidated them back to the original contact. Support (At) Bitmain.Zen side is usually staffed 24/7, someone will get back to you as the tech or support staffs catch up to the ticket -------------------------------------------------------- DDOS Status: Passport Server is DOWN |
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@Picolo and Beachguy!
Duly Noted. Pass on to the engineers
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@OpenToe Yoshi asked us to post this for you and others who need this info. This is the fan spec for S5 Dimension: 120*120*38mm Voltage: 12V Start voltage: ≧8V (Power ON/OFF) Power consumption: 1600RPM 1.68W / 4000RPM 25.8W Rated current: DutyCycle 100% @ 2.15A Air Flow: 4000RPM @ 178.3CFM (Max be 239CFM) Noise: 4000RPM @ 56.7 dB-A (Measured in a Non-EchoChamber) Life Expectancy: 40,000 hrs @ 25℃ (May degrade faster at higher temperature) Connector: 2510-4P you can use alternative fans, but please remember, that will void your warranty. When you consider other fans, please pay close attention to the Voltage, RPM, CFM and the power connector!!! S2, S3, S4, S5 and C1 fans will soon be available for sale from USA. Also, Bitmain does not endorse any third party solutions, however, CryptoGlance is a nice status reporting system Yoshi even uses time to time as well as M's Miner. (Both solution works for any CGMINER API enabled Bitcoin Miners. M's Miner Monitor can also interact with the miners and it is not just the status monitoring system. CryptoGlance: https://bitcointalk.org/index.php?topic=569924.0M's Miner Monitor: https://bitcointalk.org/index.php?topic=596178.0 |
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Another that can think of would be try using the Externally powered USB hub.
Multiple U3 use, if you are powering up both together, you can unplug one then plug it back in to see if it gets recognized.
If none works, was this the new Cage Style or the Silver Metal cover version? Also, when did you purchase it?
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What feature from S3+ you wanted to see in C1? Picked up a S3+ off of ebay. I wish the C1 had a better firmware. The features on S3+ are way nicer.
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Pool wise, normally antpool can be good, however, we are experiencing the DDOS in the last few days. PSU wise, if you can, please try at least 750W or 850W for the S5 x 1 use. If you use the higher wattage PSU, such as 1300W, you can connect 2 x S5 on 1 PSU. Example be EVGA 1300W Hi, I am about to buy 11 antminers s'5 and ,being new in the mining stuff,just need some help to find the most profitable pool . I readed about slush,and antpool...but just dont know. I am from spain and I got a page that sell for 40 € a Tacens Radix VII AG 600W 80 Plus Silver,do you see them good for the s5? thank you.
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FYI
There are few venders selling Bitmain Antminer S4 as NEW or Unopened or USED. Please make sure the sellers can provide you the original purchase information and any warranty status information.
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