Sent you PM, please contact us, so we can resolve your issue.
Please contact 1-844-248-6246 to speak with one of the live tech support guys or send e-mail to
info@bitmaintech.comWhat we need:
Your Bitmaintech.com Order Confirmation Page (PDF or printed or copy and paste)
Brief description of what is wrong with the unit.
We need your return shipping address with a phone number and e-mail address. (If we need to, the best time to call you)
You can return defective unit with the above information printed to:
Bitmain Warranty
3700 Quebec St. #100239
Denver, Colorado 80207
USA
Telephone: +1-844-248-6246
*Please use a service with a tracking #. A possibility of Local Drop Off in Denver, Colorado area is considered at this time, however, we are not accepting the in-person drop off. Please ship the package to the above address for now.
*If you have purchased the Antminer Products from else where, such as Ebay, Amazon, or craigslist or some forum, you may still be eligible for the warranty but even you were not eligible for the warranty, we may quote you for the repair parts cost to restore your units. (even back to S1)
Please run self diagnostic before you send the unit back for the warranty, as often time, it turns out to be a mis-configured unit rather than it being defective. Misconfigured unit will cost you the return shipping fee and flat rate diagnostic fee and return shipping @ $50 per miner. (Return Shipping fee included)
I bought an S3+ from B9. I have it for around 2 weeks now. And suddenly one of the blades just stop working. Does anyone have the same issue? Do you know a fix??
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