Hmm, strange case, very strange. Why do they come with this now after you wagered around 25 million over there? I mean something must have triggered it, that's for sure. It's not like they ae too greedy to not pay the level up bonus or anything.
Did you use VPN recently or travel to a restricted region or something like that? Proof of funds is like the hardest challenge obviously. If that ever come to me I would be in trouble as well since I am also self employed and everything. But like I said, usually they do this for a reason and not out of their "good" hearts.
Share some more informations, maybe also chat logs and everything so people here are getting a better picture.
As expected they just continue to troll me and have no intention of accepting any document. Last night for the first time they said they'd accept a signed & stamped bank reference letter instead of a utility bill in my name which is impossible to produce given that its in the landlord's name. They made it very clear it had to show my bank account was in good standing for years, which is exactly what I conveyed to the bank staff. They have rejected yet another perfectly legitimate document which I had to pay for. Everything out of their mouth is a lie. In the support chat you can see them claim that its unacceptable because its a bank certificate that shows my balance, yet this is a complete lie as nowhere in the letter does it say anything about my balance. It simply states when & where my account was created (3+yrs ago) and that its in good standing, which is exactly what they asked for. https://i.imgur.com/qoJ0Qlh.pnghttps://i.imgur.com/XcFuCKu.pngThere's a difference between bank reference letter and confirmation statement. You've sent them later one, which is not something they asked you for. Reference letter is letter signed by branch manager stating that individual has bank account with them in good standing since year XXXX. It's same as reference letter for a job. Are you illiterate? I provided a reference letter which was indeed signed & stamped by the manager. Nowhere in the letter does it state anything about my balance, which would make it a certificate. It says that my account was created at a specific branch on a specific date (3+ yrs ago) and has been in good standing since. No more, no less. It is a bank reference letter that is exactly the way they requested it. Every document I have provided is completely legitimate. They either say they need more because they're suspicious or make up complete lies, like claiming that this is a bank certificate showing my balance information when there is no mention of my balance whatsoever on this letter. https://i.imgur.com/WMOrfRF.pngI'd appreciate if you take your attitude and point to someone else. All I'm trying here is assist you. Having that in mind, I've edited my previous post before you had chance to read it, but here it goes once again: in (somewhat) normal countries, you have to report your temporary or permanent residence (address) to the appropriate authorities (normally police). If you have done that, maybe you should try going to your local PD and ask them to give you confirmation on your address?
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Hmm, strange case, very strange. Why do they come with this now after you wagered around 25 million over there? I mean something must have triggered it, that's for sure. It's not like they ae too greedy to not pay the level up bonus or anything.
Did you use VPN recently or travel to a restricted region or something like that? Proof of funds is like the hardest challenge obviously. If that ever come to me I would be in trouble as well since I am also self employed and everything. But like I said, usually they do this for a reason and not out of their "good" hearts.
Share some more informations, maybe also chat logs and everything so people here are getting a better picture.
As expected they just continue to troll me and have no intention of accepting any document. Last night for the first time they said they'd accept a signed & stamped bank reference letter instead of a utility bill in my name which is impossible to produce given that its in the landlord's name. They made it very clear it had to show my bank account was in good standing for years, which is exactly what I conveyed to the bank staff. They have rejected yet another perfectly legitimate document which I had to pay for. Everything out of their mouth is a lie. In the support chat you can see them claim that its unacceptable because its a bank certificate that shows my balance, yet this is a complete lie as nowhere in the letter does it say anything about my balance. It simply states when & where my account was created (3+yrs ago) and that its in good standing, which is exactly what they asked for. https://i.imgur.com/qoJ0Qlh.pnghttps://i.imgur.com/XcFuCKu.pngThere's a difference between bank reference letter and confirmation statement. You've sent them later one, which is not something they asked you for. Reference letter is letter signed by branch manager stating that individual has bank account with them in good standing since year XXXX. It's same as reference letter for a job. Not sure where are you from, but you can obtain such verification document in your local police station, as long as you have reported that to be your main residence address with them.
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OP, I currently don't have time to watch your YouTube videos, or checking and reading all of your other evidences. I'll do that later when I have more free time at hand. But for the time being, mind to shoot me your UID so I can ask my contact about what exactly happening?
35865086 and these videos are not mine to be honest, but that guy helping me. Is this the guy helping you? Hope not because he's full of shit. Is he charging you for his "service" by any chance? He is helping me, but not charging for anything. I promised him % but considering I won't see any dime, he won't be either.
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While the legal pursuit in different jurisdictions is ongoing, I wanted to share some update with others. After going through report made by bankruptcy trustee, I found ex Legal Counsel named Jeff Ha from Hong Kong, and reached out him directly. Below you will see that BC.game also owes him money, and considering he departed in June, I can with utmost certainty say they are full blown scam operation.   References: https://social.card3.co/profile?card_code=Xua80Thttps://hk.linkedin.com/in/jeffersonhaBased on everything I saw, it appears that there is little to no chances of me retrieving my money, but I won't stop until these mfers end their operation.
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Don't expect to see your money anytime soon. If they're scamming their employees, why wouldn't they do same with the players? (below is conversation with their ex Legal Counsel Jeff Ha from Hong Kong).  
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One of the latest findings: ex legal counsel of BC.game is also scammed by them (Jeff Ha).  
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Another interesting finding: It appears that BC.game has even scammed their own employees - Legal Counsel from Hong Kong. Found this guy's contact on the bankruptcy findings: https://social.card3.co/profile?card_code=Xua80T  So, I'd appreciate @holydarkness telling me they are not the scammers? Same question for @Little Mouse.
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Just to provide an update: Roobet has successfully credited my account and allowed me to withdraw without wager requirement!
Thanks again guys, couldn't be a better timing!
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Just an update, Roobet has credited my account and allowed withdrawal of funds!
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I mentioned something similar in a different thread and it is relevant here too, I think it is becoming increasingly difficult (if not impossible) to defend BC Game against many of the accusations being made against them. They are supposed to be a professional company and that should include exceptional customer services and customer care. Going by the accusations made against them in the forum, it seems they have zero respect for their customers. If you are correct about them not having a licence to operate in your country, I hope you proceed to report them to your Ministry of Finance because if they fine BC Game millions of USD$ it could be the wake up call they need in order to either become a serious business that provides excellent customer services or they will declare bankruptcy and shut down. I have not received any new official explanatory statement from BC.game, not even here on the forum. We are now preparing a complaint to the Ministry of Finance of the Czech Republic, which is responsible for the license and the Gambling Act. If bc.game is going to focus on violating one sentence of the terms and conditions, which is supposed to protect players, they have violated almost the entire Gambling Act, which you can download in English here. https://www.mfcr.cz/cs/kontrola-a-regulace/legislativa/legislativni-dokumenty/2016/zakon-c-186-2016-sb-25992So that is the first thing that will most likely result in a legal dispute. The second thing is that we found out that they probably do not even have a license to operate gambling in the Czech Republic. The ministry sanctions this circumvention of the law with a fine of up to 2 million dollars, as stated in the Gambling Act in CZ. They've already been fined three times: Spain, Netherlands and UK. All three fines were avoided when they were forced into bankruptcy in Curacao, so another fine in their ledger is just another "issue" they can solve by ignoring. It has become evident that they couldn't care less about any legal proceedings thrown at them, because due to nature of their legal setup, it's way easier to just ignore it.
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EDIT: Just checked [Scam Accusations] sub-forum, and in only first 3 pages, 12 entries are against BC.game, with only one of them being successfully resolved. Shouldn't that raise some eyebrows? That accounts for 10% of all complaints within those 3 pages (as I see 40 topics per page).
What a lie! I have gone through and found at least 6 lol, and for the rest, here's what happened to other cases. The summaries are for users who don't have time to read the scam accusation thread but don't want to discuss the reputation of the casino. It'll save your time. 1. BC GAME SCAMMERS - RIGGED ORIGINALS TOWER GAME (WITH PROOF)Not a scam accusation yet 2. BC.game KYC failed - account temporarily unaviable - frozen 29ETHSelf admitted that they bypassed self-exclusion. 3. BC.GAME withdrawal suspended. Am I getting scammed?!German Citizen, supposed to be blocked, but he must be using a VPN to bypass. The case still has things that need to be discussed, though. 4. BC.Game: Fraudulent Crash Game + Account Suspension After Reporting — My Full ExNot a scam accusation, provided a wrong UID as well, because the UID OP shared was inactive from 2023. See the reply made by user Mahdirakib5. ⚠️SCAM⚠️ BC.game - refusing to pay $1.5m, switched jurisdiction to avoid payingHolydarkness had a long investigation and shared his final verdict. Casinoguru also favored bcgame- https://casino.guru/bc-game-casino-player-s-account-has-been-closed-without-36. Bc.game scamming me for my moneyOP made claims that they didn't get a few deposits that they had made before 60 days. Does it make sense? There was no pending deposit for the account. OP was asked to provide some data but haven't replied since. 7. BC GAMESSelf-excluded, no scam happened either. 8. BC.Game locked account after being very active on chatNo amount was scammed. He was marked as a bonus abuser and got banned. 9. BC.Game Withdrawal Issue – Delayed Payment, No ResolutionDelayed withdrawal. Haven't made a single update after posting the thread. No information attached. So, it's not an accusation even. 10. BCGAME SCAM $6K+ cancelling sportsbook bets after they already wonThe decision was made by odds provider Betby 11. Is BC.Game’s Weekly Raffle Rigged? No Wins in 3 Years and Questions About BannedHe didn't win weekly raffle in a 3 year and made the post, not a scam accusation. Yet, you can't see that the user self-excluded himself and bypassed. First, let me show you some other facts and I'd like to see you go through every ADR case and defend them one by one, because most of these are "rejected" or resolved in BCG favor: as for their activity in regards to promotion, that's all the activity there is. What about user complaints, court cases, dispute resolution?
Sadly, Your issue is happening behind while the majority here doesn’t have any problem on BC at all. I don’t want to defend BC against their existing case but it’s already being handled legally so let’s just wait what will be the outcome for your legal battle against. BC is known for resolving all their issue in the past here no matter what is the amount. Keep us updated. Actually, there is a vast majority of having issues like me, they (same as I until recently) were never aware of BitcoinTalk or raising our complaints publicly. On the other hand, if you check all recent cases of players v bc.game (except latest one), it appears as if every single case was rejected either here or through ADR, so while you might have positive overview of BC.game operations, that might be just lack of information provided publicly. As for me and my legal battle, I already won once in Curacao, but they fled the jurisdiction and never paid to single claimant (references: https://next.io/news/regulation/bc-game-withdraws-curacao-gaming-licence/ & https://next.io/news/regulation/bc-game-declared-bankrupt/) or even more recent, non-existent legal entity in Belize? If I go even further, there are at least two dozen cases pending in SBGOK Foundation and who knows how many at LMS Advocaten (ex-lawyer of foundation).
Let me actually prove my theory: Lets do comparison between Stake and BCgame. Reason for putting Stake is because of their industry dominance according to Tanzanite (close to 10x more deposits than BC.game). Now lets look at their stats at ADRs: Casino.guruStake - total 274 complaints BCgame Casino - 534 total complaints AskGamblersStake - 36 total Bcgame - 316 total So, you want to tell me that the industry dominant casino, who has more player base, far more deposits has less complaints than the BCgame and it's just coincidence? Or that most of resolutions are dismissed immediately? Or bankruptcy ruling was just in vain? Same goes for their avoidance of legal battle in Curacao and "appeal" that never happened? Come. On. On the other note,case number 5 is already decided by court (not the ADR or holy) in player's favor (among 4 other cases), yet where's BCG honoring court's ruling? Nah, they evaded jurisdiction, discussed and actually fabricated evidence (and faked company sale, there is also phone call plus evidence for that). @Lillominato89 - Sorry but court's ruling and trustee's validation is not sufficient confirmation for you that BCG is full blown scam operation? Rven further, them avoiding those rulings and refusing to honor court's decision? EDITForgot to mention, @BenCodie has also seen fabricated evidence by either BCG or their lawyer at a time, which, once pulled together with that phone call between Mario Galea and Fabiano clearly shows intention of scamming players. Furthermore, BC.game and BCgame.com domains were owned by Blockdance up until December 24th, 20204, so "company being sold to another entity" story is a nice bedtime story for kids or people ignoring the facts...
Just seen I never posted desperate and failed attempt by BC.game to remain naming sponsor of Leicester FC: registering BC.game trademark using another shell company (Flowix Limited), so they could keep their scam operations on float. https://trademarks.ipo.gov.uk/ipo-tmcase/page/Results/1/UK00004204136
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It has become pointless discussing whether or not they are scammers or no. If you just check all ADR complaints against BC.game, you can clearly see a pattern, where huge winner's account become instant "multiple account" rule breaker, yet when anyone inquires to get verifiable piece of information on that rule being broken, you are not allowed to see. If we disregard my complaint and just use common practice in privacy laws - data protection (GDPR in Europe and similar in other parts of the world), it clearly shows that they don't even follow those rules, because you are unable to view data related to "possibly" your account, and if they claim it was/is yours, they should be able to show you that data. Now on the other hand, lets look at their "Vaults Pro" rules/faq (this is also part of the evidence in another case against them):   Using their own words, assets in Vault Pro belongs to players and shouldn't be touched by anyone other than the depositor. By banning player's accounts (from gambling platform), they are effectively holding depositors' money hostage from the depositors (trading/investment "platform", yeah they have defined Vault Pro differently), effectively breaking their own Terms, who knows how many laws and showing further their scamming behavior. Now, to get back at "enablement" by running the campaign or advertising bc.game, I totally agree with BenCodie that anyone who's enabling further business by advertising them is effectively part of their scam operation. Not directly in any way, but enabling BC.game to find another victim in present/future time. Having said that and understanding forum's "free speech" policy, campaign manager (@Little Mouse) is the one effectively "running" their scam operations at this present moment, and would be the one to really ask himself whether or not money is worth possibly losing his reputation in (near or distant) future because of them. EDIT: Just checked [Scam Accusations] sub-forum, and in only first 3 pages, 12 entries are against BC.game, with only one of them being successfully resolved. Shouldn't that raise some eyebrows? That accounts for 10% of all complaints within those 3 pages (as I see 40 topics per page).
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 uid: 21014545
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I can't blame the casino for a mistake you made three times in a row, and I don't understand how you could have made the same mistake again. However, I can't find any explanation for why Roobet wouldn't refund, especially now that the Tron network is supported and funds can be accessed through the automated system, despite the fact that this was possible manually even without the supported network. On the other hand, a whale player who is wagering millions of dollars is supposed to be taken into account. Why would I, as a casino, lose a loyal player willing to deposit millions just to receive a small amount that he accidentally sent? Honestly, I no longer see the logic behind all these practices that are supposed to stem from professionalism and experience in the field. Neither do I. I am only attempting to get the funds they have access to and moved to their hot wallet, nothing else... I even said several times to them I know it was my mistake and I fully accept it, but they simply couldn't care less in crediting my funds, but rather telling funds were lost, which shows to be incorrect based on the latest transaction. Unfortunately, Roobet can't be blamed for anything, despite their relatively firm stance. I suspect you were no longer a loyal user of the platform after your deposits were lost, so the large amounts you had previously deposited were disregarded, and your complaints were handled according to the terms of service without regard to any other considerations. Also, it's undeniable that they were somewhat understanding, as they allowed you to get refund of your first deposit on the basis that it was an error. Were you able to withdraw it in full? Didn't they apply the minimum wagering rule before being able to withdraw? Please provide us with the rest of the details. I wasn't able to withdraw at all. My Roobet account only had one withdrawal in total, and that was $16 (yes, no zeros) in order to collect some funds for the situation I am currently in (my son's surgery). I don't blame them for the mistake I made, but I am trying to get a common sense from them to credit the funds they claim they don't have access to, yet they do (as seen above). If I mistakenly sent funds to some non-existent wallet or made a typo, their response would've been fairly accepted, but I sent the money to right wallet/contract address, but to an unsupported currency at a time. Now that they support and from what we've seen, have access to the funds, I don't think them not willing to credit funds is ethically/morally correct.
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Leicester FC has silently cancelled BCgame partnership. I would not be surprised if Leicester City decided to unilaterally cancel their agreement. I searched online but did not find anything at all related to Leicester City cancelling their BC Game sponsorship. Do you have a link in order for us to verify this? It's clear that this forum and the members who are keeping bc.game running longer than it should are going to continue to help bc.game milk the cow until nothing is left. When they stop spending funds on advertising or when they are legally required to cease operation, they will surely disappear. They are already freezing accounts and selectively stealing from players, there's no reason to believe they will let people withdraw before they close down. Can you elaborate by providing names that you think are keeping BC Game going longer than it should? I hope that the forum reprimands those who have been enabling the scam, as even though they will have made a massive amount of money for enabling it for so long, they should at least lose their reputation here for keeping it running. If they aren't, that will prove a massive level of corruption on the forum for enabling and prolonging such a scam, and allowing members who enabled it to continue being recognised as credible members here. If it weren't for these members (who are very aware of what is going on by this point and clearly negligent of as to what is right and wrong), bc.game might have been ousted as a scam and may already have been closed by now, or at least would have lost its reputation. The forum itself will not reprimand any members for anything they might have done, that is not how things work. If members get together and form consensus, they could tag accounts but for that to happen there has to be a case. If you feel strongly about this you should at least provide names along with posts that prove some sort of collusion because you cannot make a case without evidence. When I said silently, that means there is no official info. If you go through web archive of both Leicester and BCgame, you would find: 1 - Partnership banner of bcgame on Leciester FCs website 2 - Way too many references to BCgame on Leciester's socials 3 - BCgame references on that sponsorship on LCFC on BCg landing Since the end of May (end of Premier League as well), partnership banners on LCFC website were taken down, jerseys were changed to King Power, no ads for BCgame on socials and just few days ago, BCgame has removed landing banner showing they are the sponsors of LC FC.
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Neither do I. I am only attempting to get the funds they have access to and moved to their hot wallet, nothing else...
I even said several times to them I know it was my mistake and I fully accept it, but they simply couldn't care less in crediting my funds, but rather telling funds were lost, which shows to be incorrect based on the latest transaction.
I observed your BC.Game case and it definitely seemed like they screwed you, but this case is totally different and odd. I get that it's your mistake this time around, but I don't get why Roobet isn't willing to help you out. Definitely feels like they took full advantage of your mistake which is why you screwed yourself here. Smh! Because they couldn't care less about me or any other player. Even when I explained them urgency of getting these funds credited considering situation I have with my family member, they just couldn't care less, but rather pocket this money for themselves...
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Loan Amount: 300 USDT Purpose: Personal issue (getting funds for my son's surgery) Collateral: None (that can't be instantly sold), but can send bunch of domain names I am selling Repayment: 60 days or earlier Repay amount: 350 USDT USDT (ERC-20) address: 0x64C8A1322b01681A12857BdA2d65eEc0670920E3
Thanks for considering.
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EDIT:
As I have already got $200 and promise for another $100 by the end of the day, I don't need it anymore (for time being). If situation changes, I will re-open.
I am sorry for anyone who felt offended or doubted my intention behind the loan, especially since I am new user here.
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I can't blame the casino for a mistake you made three times in a row, and I don't understand how you could have made the same mistake again. However, I can't find any explanation for why Roobet wouldn't refund, especially now that the Tron network is supported and funds can be accessed through the automated system, despite the fact that this was possible manually even without the supported network. On the other hand, a whale player who is wagering millions of dollars is supposed to be taken into account. Why would I, as a casino, lose a loyal player willing to deposit millions just to receive a small amount that he accidentally sent? Honestly, I no longer see the logic behind all these practices that are supposed to stem from professionalism and experience in the field. Neither do I. I am only attempting to get the funds they have access to and moved to their hot wallet, nothing else... I even said several times to them I know it was my mistake and I fully accept it, but they simply couldn't care less in crediting my funds, but rather telling funds were lost, which shows to be incorrect based on the latest transaction.
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