The Avalon team would like to apologize, first and foremost, for the poor performance that you may have experienced during the sales of batch two of the Avalon units.
And after only a week of letting customers squirm in a pit of FUD? You're too kind!
"Somebody had to be the first person to eat a crab."
Avalon is the first company to use a 'shopping cart' on the 'internet?' No wonder there were so many unforeseeable problems; it was simply destined to be a giant fiasco.
We switch payment gateway and eCommerce solution each batch of orders
What on earth persuaded you to switch from a working solution to a WordPress hack?
we at Avalon however are not playing any favorites.
No favorites. Except JG and the BF. Got it. Seems legit.
We have ultimately decided not to refund the 0.05-bitcoin partial orders that have resulted from a series of errors
Scams usually don't refund orders either.
We would like to take this time to warn you not to use Bitcoin addresses that you do not own, including but not limited to the following: InstaWallet, exchanges such as MtGox and others.
A little late for that, isn't it?
The nature of Bitcoin makes it separate from human interference and devoid of an centralized architecture. If the order database has been incomplete or compromised, then a fail-safe could be utilized to refund every transaction to their original input address. By using third party systems such as the ones listed above however, you give up the control of your own coins, and you then run the risk of your refunds returning to their input addresses. This defeats the purpose of Bitcoin. You will also not be able to prove original ownership of these coins. Our terms of sale will be updated to reflect this before batch two re-opens for the remainder 300+ units.
Blah blah blah techno babble excuses makes customers liable for Avalon's mistakes. Because Bitcoin. And standing on Principle.
once they and other higher-priority matter are addressed and done, we will then reopen order for batch two.
IOW, we still don't have our act together.
We do not have a date for reopening orders on batch two.