Cryptopay: A Central Entry Point to a Decentralised World

[jabaraZkd]

Hi Cryptopay

I want to buy an EU plastic card
Can i get a discount code?

[1715608454]

1715608454

[1715608454]

1715608454

[1715608454]

1715608454

[cryptopay_support]

Hi and sorry for this incident. We're facing additional restrictions from our card issuer regarding third party loads, like withdrawing from PayPal or online casinos. We're discussing this issue with card issuer, but it seems that they will require account verification for this transactions to avoid fraud. This means, that if you withdraw from PayPal you need your account to get verified. 

As per "No ID is required", we're happy to clarify. According to AML/KYC rules in Europe, there is no such a thing as anonymous debit card, anonymous account or anonymous payments. This is totally illegal and any operator promoting anonymous financial services is breaking the law and it's management can face prison. What can be achieved is privacy. We do not ask you for your ID and residence documents while your account activity is lower that 2500 Euros threshold and happy to have lower limit on card transactions. This is the difference between verified and unverified account.

So, you're saying that he either tried to withdraw from PayPal or exceeded the account activity threshold of 2500 Euros, that's why his card is blocked and needs verification to be unlocked?

I must say, I'm with him on this. Shouldn't there be something written to that effect on your page? There should be a warning to your users about that restriction. Rules must be clear. Especially since you're touting the "no verification needed" card.
On another note, may I ask how long delivery usually takes? It's been almost 6 weeks and I have yet to receive my card. What is the longest it could take for it to get delivered? Thank you.

Hi! Thanks for reaching. Here are more clarifications:

1. There is 2500 lifetime load limit for all unverified cards. This is clearly stated on the product page here: cryptopay.me/bitcoin-debit-card . Lifetime load value is total amount of funds loaded both through Cryptopay and from other sources like PayPal or casinos.

2. Regulations change and sometimes swiftly. Our card issuer has decided to block all third party loads for unverified cards. This new rule has come into place without any prior notice on Monday. That's why many cards has been blocked. Right now, all cards are unblocked and there is some transition period in place untill Dec 1. So, if clients do not want to verify their ID and still accept third party loads, they should seek another provider. Sad but true.
We will reach affected customers over the email tomorrow.


In regards to card delivery, it really depends. Contact the support team via livechat on the website and they will help you.

[acroman08]

Hi! Thanks for reaching. Here are more clarifications:

1. There is 2500 lifetime load limit for all unverified cards. This is clearly stated on the product page here: cryptopay.me/bitcoin-debit-card . Lifetime load value is total amount of funds loaded both through Cryptopay and from other sources like PayPal or casinos.

2. Regulations change and sometimes swiftly. Our card issuer has decided to block all third party loads for unverified cards. This new rule has come into place without any prior notice on Monday. That's why many cards has been blocked. Right now, all cards are unblocked and there is some transition period in place untill Dec 1. So, if clients do not want to verify their ID and still accept third party loads, they should seek another provider. Sad but true.
We will reach affected customers over the email tomorrow.


In regards to card delivery, it really depends. Contact the support team via livechat on the website and they will help you.

1. I know about the limits. And I take it that's a yes.
2. I understand. Good to know you were able to manage a transition period for your clients.
3. I see, then I will do so. Thank you.

[lmcompany]

My case has been resolved and I confirm that my card is unlocked and I was able to unload my card.


It's true I have used the card in my PayPal account, but not for verification of the account itself since my account is 9 years old. The card was working quite well.
That's so sad I can't use it with paypal now due to your new regulations.
Please provide us a full .PDF on your site with ToS and your payment backbone regulations.

Anyway thanks for your service and quick resolution.

P.S. i love your UI, it's very fast and functional.

[kotwica666]

My case has been resolved and I confirm that my card is unlocked and I was able to unload my card.


It's true I have used the card in my PayPal account, but not for verification of the account itself since my account is 9 years old. The card was working quite well.
That's so sad I can't use it with paypal now due to your new regulations.
Please provide us a full .PDF on your site with ToS and your payment backbone regulations.

Anyway thanks for your service and quick resolution.

P.S. i love your UI, it's very fast and functional.

I'm happy that you recovered your money and everything is back to the right track.

Thing about PayPal and online casinos is not an invention of CryptoPay. All services implement this same restrictions. It is about international AML/KYC law. We can only watch and accept it .. or not

[cryptopay_support]

My case has been resolved and I confirm that my card is unlocked and I was able to unload my card.


It's true I have used the card in my PayPal account, but not for verification of the account itself since my account is 9 years old. The card was working quite well.
That's so sad I can't use it with paypal now due to your new regulations.
Please provide us a full .PDF on your site with ToS and your payment backbone regulations.

Anyway thanks for your service and quick resolution.

P.S. i love your UI, it's very fast and functional.

Thanks for warm words despite encountering issues with us. We're working on some new solutions that you will like, stay tuned.

[cryptopay_support]

My case has been resolved and I confirm that my card is unlocked and I was able to unload my card.


It's true I have used the card in my PayPal account, but not for verification of the account itself since my account is 9 years old. The card was working quite well.
That's so sad I can't use it with paypal now due to your new regulations.
Please provide us a full .PDF on your site with ToS and your payment backbone regulations.

Anyway thanks for your service and quick resolution.

P.S. i love your UI, it's very fast and functional.

I'm happy that you recovered your money and everything is back to the right track.

Thing about PayPal and online casinos is not an invention of CryptoPay. All services implement this same restrictions. It is about international AML/KYC law. We can only watch and accept it .. or not

Right. Sad but true.

[cryptopay_support]

I have searched about your bitcoin debit card after coming on this thread and I found that you have a very good and convenient bitcoin debit card. Now I want to use your debit card for my bitcoin withdrawal and for some other uses where I can only use the card not bitcoin. So can you give me a promo Code for a free debit card?

Hi! Code sent! Enjoy using your cryptopay card!

[cryptopay_support]

I want to use your bitcoin debit card for my shopping and other online uses where debit card is required and for withdrawal of some bitcoins through ATM in my city. If you can provide me a promo code please provide me one code for my debit card.

Hi there! I have just pm'ed you the promo code Feel free to share your feedback here in the thread when you get the chance!

[cryptopay_support]

Hi, please could you send me the promo code? I am going to use the card while travelling to other countries.

Thanks a lot.

Hi! I have just noticed you recently got enough activity score to be eligible for our giveaway so I have sent you the promo code. Cheers!

[cryptopay_support]

Can you send me a promo code. I want a GBP card. Thanks 

Code sent!

cheers

Hey cryptopay!

Am I able to get a code for a GBP card as well please??

Thanks!

Sure! Have just pm'ed you another code

[cryptopay_support]

Hello Cryptopay,

I would like to have a promo code but for express delivery (IF POSSIBLE). Because I have doubt that the standard delivery will bring the debit bitcoin card at my home. I will use the card for withdraw at ATM and for online and offline use.

Thanks a lot in advance if will have such promo code.

Hi!

Unfortunately, we have only standard delivery promo codes available. Sorry for the inconvenience  Would you still like to try it?

Yes please. I would like to try.

Thanks anyway for your behavior.

Hi! I have sent you the promo code for a free plastic card with the standard delivery. Let us know when it arrives.

Enjoy using Cryptopay!

[cryptopay_support]

Do you send me a Promo code ? i need a USD card . Thank you for this nice promotion .
Best regards

Hi! No worries I'm sending the code right now

[n2004al]

Hello Cryptopay,

I would like to have a promo code but for express delivery (IF POSSIBLE). Because I have doubt that the standard delivery will bring the debit bitcoin card at my home. I will use the card for withdraw at ATM and for online and offline use.

Thanks a lot in advance if will have such promo code.

Hi!

Unfortunately, we have only standard delivery promo codes available. Sorry for the inconvenience  Would you still like to try it?

Yes please. I would like to try.

Thanks anyway for your behavior.

Hi! I have sent you the promo code for a free plastic card with the standard delivery. Let us know when it arrives.

Enjoy using Cryptopay!

Thanks a lot but is to late. I already ordered with express delivery and my card is in my hands and ready to be used.

[SMSabuj]

This is an excellent offer for me. Because I am searching a debit card provider. Because, I want to withdraw my BTC balance using Debit Card. So please show me a promo code for a card.

[alani123]

Interesting how lmcompany's issue got resolved. I thought that coming here to make public complaints wouldn't really help much with anonymity and also wouldn't do much to change bank policies either. lmcompany, did you end up providing cryptopay with the documents requested to resolve the issue?

[Zepher]

Can you send me a promo code. I want a GBP card. Thanks  

Code sent!

cheers

Hey cryptopay!

Am I able to get a code for a GBP card as well please??

Thanks!

Sure! Have just pm'ed you another code

Much appreciated, thanks. Have signed up and requested a GBP card, and the process was quick and painless. Thanks for the code, saved me £15 as I was looking for something like this anyway. Thanks @monkeynuts for giving me the heads up!!

Not sure what you meant by "another code" - I was only sent one! But one was all that was needed.

Will make a review post in a few weeks once I have received the card, and tested it out. Thanks again!

[vizique]

Hey cryptopay!

Can I get a code for a GBP card as well please??

Thanks!

Viz

[RaviEdho]

Hi Cryptopay!
I'm interested on your virtual debit card. I will use it to shop on Amazon, will this work?

And can i have a promo code too?

[cryptopay_support]

Hey cryptopay!

Can I get a code for a GBP card as well please??

Thanks!

Viz

Hi! Code sent Feel free to share your experience with other forum members when you get the card and have a chance to try it out!