cryptopay_support (OP)
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June 29, 2017, 11:26:38 PM |
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Hello. I dont want to verified my Account, how do I get my Money back?
Have you read the update about the limits? We have reverted the old ones! Check them out here https://cryptopay.me/bitcoin-debit-cardYou do not need to get verified to spend up to 1000 USD/EUR/GBP from your cards. If you still would like to get your money back, there is an account closure procedure. Please contact our support team via the live chat or email and they will be happy to assist you.
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cryptopay_support (OP)
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June 29, 2017, 11:36:46 PM |
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I am not sure if this is right but, weren't the old limits at $2500?
That's correct, good memory!  Previously it was possible to load up to $2500 to an unverified card but only $1000 to withdraw from it which, in our opinion, didn't make much sense, hence why we have convinced our card issuer to review these limits. Now the loading and unloading limits are even.
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sergioegtoledo
Newbie
Offline
Activity: 2
Merit: 0
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June 30, 2017, 12:44:25 AM |
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Hello can I have a promo code as well? Thanks alot!
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spatifilium
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June 30, 2017, 06:08:17 AM |
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I see that the old limits come back  That's good news. When will you fix this bag Sorry, card loads are temporarily unavailable.Load cards go without problems but the first thing that always shows is this
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cryptopay_support (OP)
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June 30, 2017, 09:02:59 AM |
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I see that the old limits come back  That's good news. When will you fix this bag Sorry, card loads are temporarily unavailable.Load cards go without problems but the first thing that always shows is this Yes, that's quite an annoying bug and we are sorry for not fixing it quickly. Our developers have promised to solve the problem in the nearest future!
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Beatman
Newbie
Offline
Activity: 30
Merit: 0
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June 30, 2017, 06:56:18 PM |
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Hi,
I have a problem with my card, i can't withdraw money in ATM, i have a message who say that i have reached the limits. I have a verified account and i have not reached the limit of my card.
Thanks.
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tiggytomb
Legendary
Offline
Activity: 1848
Merit: 1000
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June 30, 2017, 07:34:49 PM |
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I am not sure if this is right but, weren't the old limits at $2500?
That's correct, good memory!  Previously it was possible to load up to $2500 to an unverified card but only $1000 to withdraw from it which, in our opinion, didn't make much sense, hence why we have convinced our card issuer to review these limits. Now the loading and unloading limits are even. I know you said you convinced Mychoice to keep the limits but isn't there a new EU anti money laundering regulation that came into play on the 26th June with strict rules for unverified cards? so are you guys simply ignoring this? I would imagine this will cause you issues?
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coinscrow
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July 01, 2017, 02:23:51 PM Last edit: July 02, 2017, 12:18:16 AM by coinscrow |
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i want to sign up for the promo card. Thank you. Online Paying, ATM
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TryNinja
Legendary
Offline
Activity: 3346
Merit: 8798
♻️ Automatic Exchange
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July 01, 2017, 03:12:07 PM |
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Is the giveaway still going on? If so, I would like to request one to be used on my online purchases (mainly Steam/Netflix/Spotify)
Can I use the promo code to get a physical card or only the virtual one? Thanks!
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raymond541
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July 01, 2017, 04:42:14 PM |
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Interested to get a card.I will used to convert bitcoin and then withdraw cash on ATMs.sometimes use for online shopping.hope I will be lucky to receive the card
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olio666
Member

Offline
Activity: 87
Merit: 10
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July 01, 2017, 10:20:41 PM |
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I need one for Steam/Amazon/ATM Would love some promo code 
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Roby
Newbie
Offline
Activity: 6
Merit: 0
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July 01, 2017, 10:58:59 PM |
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it is interesting, i would like to recive a card too. 
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BillCoin
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July 02, 2017, 08:50:12 AM |
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Would be happy to get a card so I can cashout some bitcoins!
Thanks In Advance
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cryptopay_support (OP)
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July 02, 2017, 10:30:26 AM |
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Hi,
I have a problem with my card, i can't withdraw money in ATM, i have a message who say that i have reached the limits. I have a verified account and i have not reached the limit of my card.
Thanks.
Hi, Please contact us via email or livechat and we'll do our best to solve your problem!
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We are creating a seamless bridge between crypto and conventional assets Join us
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cryptopay_support (OP)
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July 02, 2017, 10:41:37 AM |
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I am not sure if this is right but, weren't the old limits at $2500?
That's correct, good memory!  Previously it was possible to load up to $2500 to an unverified card but only $1000 to withdraw from it which, in our opinion, didn't make much sense, hence why we have convinced our card issuer to review these limits. Now the loading and unloading limits are even. I know you said you convinced Mychoice to keep the limits but isn't there a new EU anti money laundering regulation that came into play on the 26th June with strict rules for unverified cards? so are you guys simply ignoring this? I would imagine this will cause you issues? Hello, As far as we know, 4AMLD is a directive, not a law. It is there to ensure countries implement the stricter regulation on prepaid cards. At the moment, if a country chooses to relax CDD requirements for e-money, it must still ensure that issuers carry out sufficient transaction monitoring and issuers must demonstrate that the risks associated with e-money are low. This is a way we can still keep higher limits for now. Nevertheless, we strongly advise you to verify your account, because government regulators become more and more demanding to financial services these days.
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rawbot
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July 02, 2017, 10:54:23 AM |
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My Mum has just transferred £5000 from Coinbase into Cryptopay (not directly onto the card) and then she added bitcoin from Cryptopay onto her card. What fees will she have paid on that?
Surely you don't charge 3% just for transferring bitcoins from Coinbase to Cryptopay wallet and not the debit card???
Please respond.
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cryptopay_support (OP)
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July 02, 2017, 10:56:50 AM |
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i want to sign up for the promo card. Thank you. Online Paying, ATM
Is the giveaway still going on? If so, I would like to request one to be used on my online purchases (mainly Steam/Netflix/Spotify)
Can I use the promo code to get a physical card or only the virtual one? Thanks!
Interested to get a card.I will used to convert bitcoin and then withdraw cash on ATMs.sometimes use for online shopping.hope I will be lucky to receive the card Would be happy to get a card so I can cashout some bitcoins!
Thanks In Advance
Promo-codes sent, enjoy using your cards!  I need one for Steam/Amazon/ATM Would love some promo code  it is interesting, i would like to recive a card too.  Please let us know once your activity score is 30 to get a promo-code 
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We are creating a seamless bridge between crypto and conventional assets Join us
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cryptopay_support (OP)
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July 02, 2017, 11:00:33 AM |
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My Mum has just transferred £5000 from Coinbase into Cryptopay (not directly onto the card) and then she added bitcoin from Cryptopay onto her card. What fees will she have paid on that?
Surely you don't charge 3% just for transferring bitcoins from Coinbase to Cryptopay wallet and not the debit card???
Please respond.
Hello, In this case, your Mum will be paying 1% conversion fee to exchange Bitcoin to GBP and then 1% loading fee to load the card. Should you have any other questions feel free to contact us via livechat! We're always happy to help 
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We are creating a seamless bridge between crypto and conventional assets Join us
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pronto34
Newbie
Offline
Activity: 16
Merit: 0
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July 02, 2017, 03:15:25 PM |
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Hello. A friend of me hav a Problem. He is verified by Cryptopay 3 Months ago, but the Bank dont verified the Account, so the Limits are not increased. Is that normal? Someone with the same Problem? He hav a Account by Advcash and is too verified, is that perhabs the Problem? That what I dont want to verified my Account.
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TryNinja
Legendary
Offline
Activity: 3346
Merit: 8798
♻️ Automatic Exchange
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July 02, 2017, 03:36:58 PM |
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I got the promo code but unfortunally I'm having an issue when I try to order the card.
In the "personal info" part, I put all my info (address, country, post code, ...) and after I click on the Continue button my page just refreshes and nothing happens. Not even a single error message.
I tried with two different browsers (Opera and Chrome).
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