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Author Topic: Cryptopay: A Central Entry Point to a Decentralised World  (Read 65302 times)
SimmonenY
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March 24, 2017, 12:41:20 PM
 #741

Yes, I also worry about my bitcoins. What will happen to them after the hardfork?
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cryptopay_support
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March 27, 2017, 09:50:51 AM
 #742


Dear CryptoPay team,

I would like to ask, in case of a Hard-Fork,

our money on FIAT wallets (EUR/POUNDS/USD) and our Bitcoins on BTC wallets, are 100% safe???

Awaiting for your kind reply,

Thank you

Yes, I also worry about my bitcoins. What will happen to them after the hardfork?

There is no reason to worry. The hardfork might never happen but if it does it won't affect your funds. What we'll do in case of a hardfork is suspend the deposits for several hours and that's it. Your bitcoins will be safe.

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shannen87
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March 27, 2017, 10:07:50 AM
 #743


Dear CryptoPay team,

I would like to ask, in case of a Hard-Fork,

our money on FIAT wallets (EUR/POUNDS/USD) and our Bitcoins on BTC wallets, are 100% safe???

Awaiting for your kind reply,

Thank you

Yes, I also worry about my bitcoins. What will happen to them after the hardfork?

There is no reason to worry. The hardfork might never happen but if it does it won't affect your funds. What we'll do in case of a hardfork is suspend the deposits for several hours and that's it. Your bitcoins will be safe.

Thank you, after the HF will we be allowed to transfer from BTC to BU? Will you support BU in case we have a HF?
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March 28, 2017, 01:34:02 PM
 #744


Dear CryptoPay team,

I would like to ask, in case of a Hard-Fork,

our money on FIAT wallets (EUR/POUNDS/USD) and our Bitcoins on BTC wallets, are 100% safe???

Awaiting for your kind reply,

Thank you

Yes, I also worry about my bitcoins. What will happen to them after the hardfork?

There is no reason to worry. The hardfork might never happen but if it does it won't affect your funds. What we'll do in case of a hardfork is suspend the deposits for several hours and that's it. Your bitcoins will be safe.

Thank you, after the HF will we be allowed to transfer from BTC to BU? Will you support BU in case we have a HF?

Hi guys,

We have posted an article with our opinion on the hardfork, check it out here https://help.cryptopay.me/what-is-cryptopay/general/cryptopay-position-on-hard-fork-possibility

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Dim89
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March 29, 2017, 06:36:18 PM
 #745

Okay, I got my Cryptopay Debit Card yesterday Grin
The verification is very hard, my document several times rejected Sad
After to give an extra explanation, finally my account is verified Cheesy
zazzbg
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March 29, 2017, 10:36:19 PM
 #746

Can an unverified virtual card be used for depositing to and withdrawing from a bookmaker or it would be blocked upon receiving money back from the bookie? @cryptopay_support  Huh

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March 30, 2017, 03:38:07 PM
 #747

Can an unverified virtual card be used for depositing to and withdrawing from a bookmaker or it would be blocked upon receiving money back from the bookie? @cryptopay_support  Huh

Hi,

Under our card issuer's rules, 3rd party loads to unverified cards are prohibited. Yes, they get blocked once you receive money back from the bookie.

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zazzbg
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March 30, 2017, 08:00:10 PM
 #748

@cryptopay_support  what's the process after that? can they be unblocked after passing verification?
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March 31, 2017, 09:05:04 AM
 #749

@cryptopay_support  what's the process after that? can they be unblocked after passing verification?

Yes, you can unlock your card by providing the valid verification documents, but please be informed that this process could take up to 10 business days.

In order to verify your account, you will need to submit 2 types of documents:

1.) A valid government issued ID - high-quality images of the following documents are acceptable:
• International passport (double page)
• National ID card (both sides)
• Driving license (both sides)
Important: To avoid delays when verifying your account, make sure that your submitted documents are:
• Entirely visible (watermarks are permitted);
• Images of high quality (color images, with resolution of 300dpi or higher);
• Valid ID documents with expiry date clearly visible.

2.) A proof of residency - a high quality scanned images or a direct online extract of the following documents: Bank statement, Utility bill, Tax return, council tax bill, Certificate of residency issued by a government, within the last 3 months and addressed to your name and home address.
We cannot accept mobile phone bill or a credit card statement as proof of residence.

Note: For languages such as that use non-Latin characters, a certified translation of your proof of residence document will greatly speed up processing time.

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zazzbg
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April 04, 2017, 08:33:17 AM
 #750

If I verify my account prior to withdrawing back from bookie is there any technical time needed between the time my account is verified and the time that the card is available for receiving money back and won't be blocked? @cryptopay_support
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April 04, 2017, 09:23:50 AM
 #751

If I verify my account prior to withdrawing back from bookie is there any technical time needed between the time my account is verified and the time that the card is available for receiving money back and won't be blocked? @cryptopay_support

Hi,

Yes, there is. After your Cryptopay account is verified we will forward your documents to our card issuer. They will review them within 7-10 business days and verify your card. After that, you will be able to make third-party loads.

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zazzbg
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April 04, 2017, 02:28:11 PM
 #752

Is there some kind of notification when my card is able to receive back money? How will I be informed that the changes are in effect?
cryptopay_support
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April 04, 2017, 02:54:14 PM
 #753

Is there some kind of notification when my card is able to receive back money? How will I be informed that the changes are in effect?

You will be able to check your card's verification status in your personal Cryptopay account.

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SimmonenY
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April 10, 2017, 11:34:11 AM
 #754

Will I be able to order a plastic card on the address different to my resdential address while still being unverified?
cryptopay_support
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April 10, 2017, 12:05:03 PM
 #755

Will I be able to order a plastic card on the address different to my resdential address while still being unverified?


Hi!

Yes, your delivery address can be different from the billing (residential) address. Please follow this link to check the full list of countries where we can issue Cryptopay cards - https://support.cryptopay.me/hc/en-us/articles/206366353-What-countries-does-Cryptopay-issue-cards-to-

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cosmicblue
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April 10, 2017, 12:33:01 PM
 #756

Okay, I got my Cryptopay Debit Card yesterday Grin
The verification is very hard, my document several times rejected Sad
After to give an extra explanation, finally my account is verified Cheesy
What sort of explanation did you have to give so to have the card's verification process to be completed?
I want to know what exactly they had a problem with cause I don't want to have to go thru this entire process just to find out I can not verify my card. Embarrassed

Big dom the donkey destroyer.
cryptopay_support
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April 10, 2017, 01:54:10 PM
 #757

Okay, I got my Cryptopay Debit Card yesterday Grin
The verification is very hard, my document several times rejected Sad
After to give an extra explanation, finally my account is verified Cheesy
What sort of explanation did you have to give so to have the card's verification process to be completed?
I want to know what exactly they had a problem with cause I don't want to have to go thru this entire process just to find out I can not verify my card. Embarrassed

Hi!

In order to verify your account, you will need to submit 2 types of documents:

1.) A valid government issued ID - high-quality images of the following documents are acceptable:
• International passport (double page)
• National ID card (both sides)
• Driving license (both sides)
Important: To avoid delays when verifying your account, make sure that your submitted documents are:
• Entirely visible (watermarks are permitted);
• Images of high quality (color images, with resolution of 300dpi or higher);
• Valid ID documents with expiry date clearly visible.

2.) A proof of residency - a high quality scanned images or a direct online extract of the following documents: Bank statement, Utility bill, Tax return, council tax bill, Certificate of residency issued by a government, within the last 3 months and addressed to your name and home address.
We cannot accept mobile phone bill or a credit card statement as proof of residence.

Note: For languages such as that use non-Latin characters, a certified translation of your proof of residence document will greatly speed up processing time.

Please contact Cryptopay's customer support service directly and we will do our best to help you with the verification process.

We are creating a seamless bridge between crypto and conventional assets
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0day
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April 11, 2017, 10:21:37 PM
 #758

Today I tried your service for a debit card, everything is going fine till now.

Hire me for your campaign management
hermanhs09
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April 11, 2017, 10:24:50 PM
 #759

I'd like to get one of these cards and spend some USD by depositing BTC instantly Cheesy

Sick of all the waiting time on Localbitcoins, sellers are often unresponsive and rates aren't as good.

Please give me a promo code, thanks!

cryptopay_support
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April 12, 2017, 10:29:45 AM
 #760

I'd like to get one of these cards and spend some USD by depositing BTC instantly Cheesy

Sick of all the waiting time on Localbitcoins, sellers are often unresponsive and rates aren't as good.

Please give me a promo code, thanks!

Hi! As per your request, Promo Code has been sent. Enjoy using the Cryptopay card!

We are creating a seamless bridge between crypto and conventional assets
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