News :ETH, YOC and EL wallets are online. But due to issues with ETH network, transactions for all these coins can be delayed.
We don't recommend to deposit/withdraw any ETH based coins untill issues will not be completely solved by developers. If you still send transactions of ETH based coins, please be patient, they will be moving with huge delays. We can't influence on this issue.
Probably you are providing very much active and effective customer support with the respect to daily events too for your business. Yes, you are very much active in this forum even after you are having a business.
I did see people are ignoring forum threads once they got established with their business and they always want to redirect their customer to contact them through their website support alone.