Hi J,
(I can refer to you as J as we have had this same conversation previously on bitcointalk)
As you are aware, our (Sportsbet.io) communication with you on this matter was closed 3 months ago. We were more than 100% happy that everything was settled correctly with the physical and technical evidence we have on hand.
You then raised a complaint with "Curaçao eGaming ("CEG")" so your time frustrations need to be aired with them.
They have asked us for more information regarding the matter previously and we have complied with their requests in a timely manner.
If for some reason they wish to ask us for more high-level technical information to back up our initial reply to them, we will promptly do so for sure upon that request.
Confirming that the time issue you believe is of major concern is in fact with "Curaçao eGaming ("CEG")" and not sportsbet.io. Please follow up with them.
On the second matter, your statement about "do not deposit funds with them, they will scam you" I have to take you up on that comment as I believe your views are quite contradictory.
In the previous 6 days, you have deposited in DOGE, ETH, TRX, USDT, LTC and BTC... quite a vast array of deposit methods.
You also played a great amount on Sports and Casino and we thank you for your custom on those products.
As always, we paid out in a prompt manner to your wallet each time you requested a withdrawal. I also see you had some winners whilst using our in-play 'cash out' so we are glad to hear you are using all of our features onsite.
It would be appreciated if you could take down the statement "I am tired of issues with sportsbet.io" because we are not aware of any that you have had this week.. many thanks
As you can imagine, I don't have any more information to add to this matter.
For now, I can assure you that if any request from "Curaçao eGaming ("CEG")" comes to our inbox, we will promptly act accordingly on their requests and decisions.
regards,
Steve.
Sportsbet.io
If that's the case Sir, then I "Request" Sportsbet.io to share the information here which Curacao Gaming has asked
The match full information which can be Verified, because Your own team told in the email as well that the SetTennis plays are Backed by real tennis matches of past and Full information of the match is shared right upon finishing of match
So I request your team to comply with that info, Curacao hasn't gotten any response from your team on that
The problem is not Curacao Gaming, I even requested your team that instead of making a big issue of out it, I am ready to cooperate with your team
You can just VOID the bet, instead of giving me my deserved profit for which I gave enough evidence already
About your thing about depositing, obviously I am have continued to deposit because I respect your company, I am loyal to it, but your company has no respect for it's big clients? this matter is for a 5k profit bet, but I am willing to show more loyalty to your company, you can just VOID my bet I am being generous as possible
Why did I even complaint to Curacao? Because your team treated me like trash on this case
Your Live chat kept avoiding me when I brought the topic, and your email team stopped replying
Going to CuraCao was my last option, not my first, it happens when you treat your client like a piece of trash
I am still giving Sportsbet a fair option
VOID the bet, and I will let this matter go. My profit is 4k above it, but I am still showing loyalty to your team and willing to let it go
So I'm only requesting you to talk to your team about this option, this way the Curacao case gets closed too
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