Yobit Support

[nognog]

on 8th JAN 2018  i sent ~$6,000 of XMG they not arrived yet,
the wallet is on maintenance for weeks, the support ticket not answered, and coin maintenance request also not answered.
https://chainz.cryptoid.info/xmg/address.dws?9LjkUzAQfpXnBwzNBLgXUT2W7w33k76iYX.htm
please HELP!!!!!!!

[ECC-Vit]

There is no sign up fee, they charge a premium to list coins and I paid that premium almost a month ago with no response or confirmation that they will list our coin. I tried to contact them, and they have no even attempted to respond. Why would I want them to add our coin to their exchange? So ppl that trade there can lose their money??

[BigBallBandino]

One month ago a transfer for 20,000 tron coins was stuck in withdraw mode, after 3 days it showed the transaction as completed. Coins were never transferred nor placed back in to my Yobit wallet.. Transaction does not show up on blockchain, so I know they were never sent.... I have sent a ticket nearly every other day for a month and have gotten no response, all tickets still showing new.. I am assuming that they have been stolen by Yobit until support can make it right....

[sunsilk]

One month ago a transfer for 20,000 tron coins was stuck in withdraw mode, after 3 days it showed the transaction as completed. Coins were never transferred nor placed back in to my Yobit wallet.. Transaction does not show up on blockchain, so I know they were never sent.... I have sent a ticket nearly every other day for a month and have gotten no response, all tickets still showing new.. I am assuming that they have been stolen by Yobit until support can make it right....

Only two things that possibly happen with this. It's either you are correct or they are just delaying your withdrawal.

We all know what yobit has been doing for years of their operation. Too many complains that are popping everyday with their wallet and coins that are on maintenance.

20,000 TRX is quite a good amount of money. Give up on contacting them, they are known for having the slowest support ever.

But wait for those your tickets to get responded and viewed by any of their representative.

[freddy143]

I recently emailed Yobit Support with no response, I have continued to send about 1 email a week, claiming the similar thing, with no response. Anybody else finding it difficult so contact them?

[Lucius]

I recently emailed Yobit Support with no response, I have continued to send about 1 email a week, claiming the similar thing, with no response. Anybody else finding it difficult so contact them?

As far as their support is concerned, I think everything has been said many times before- it has never been fast and reliable,and over time it got even worse.It seems to me that support is reduced to one or two operators the most,and they even introduced restriction on chat-only users who have a certain amount of BTC can post there.I have some BTC there and want to withdraw,but fee is 120 000 satoshi what's really unbelievable for the present time.

It is best to do not even open account there,so many scam accusations,practically no support.I'm surprised they managed to survive so long.

[sulendra12]

Their support is completely shit anyway. Why another bother to invest on Yobit, although there are better exchanges out there with at least "decent" support they could handle if someone needs support. Although, I haven't encountered with such problem.

[bhadz]

Their support is completely shit anyway. Why another bother to invest on Yobit, although there are better exchanges out there with at least "decent" support they could handle if someone needs support. Although, I haven't encountered with such problem.

We can't stop those traders that are happily using them because they are easy to use and they got a load of altcoins to choose. I can't blame those traders who are staying to them and don't experience any bad thing but I feel bad for those traders that are new to crypto's and they will experience something wrong with the exchange like delays of withdrawal, completed withdrawal but there's no show of balance to the receiving wallet. It's hard to deal with yobit's support but there are concerns that are solved, I don't know if they are picky to the queries or those people that got resolution are just lucky ones to deal with the support quickly.

[teddy5145]

Their support is completely shit anyway. Why another bother to invest on Yobit, although there are better exchanges out there with at least "decent" support they could handle if someone needs support. Although, I haven't encountered with such problem.

Problem is, many people have deposited their coins inside Yobit.
Most Yobit problem occured during withdrawal, Imagine if this people wanted to get out of Yobit by withdrawing their coins but have this problem and have to contact support to solve it.
We've just gone full circle on Yobit crap customer support

I'm still blasted why they would hire a customer support, yet the whole operation needs to be verified by the owner directly.
Seems counter-productive to me

[Oilacris]

Their support is completely shit anyway. Why another bother to invest on Yobit, although there are better exchanges out there with at least "decent" support they could handle if someone needs support. Although, I haven't encountered with such problem.

Problem is, many people have deposited their coins inside Yobit.
Most Yobit problem occured during withdrawal, Imagine if this people wanted to get out of Yobit by withdrawing their coins but have this problem and have to contact support to solve it.
We've just gone full circle on Yobit crap customer support

I'm still blasted why they would hire a customer support, yet the whole operation needs to be verified by the owner directly.
Seems counter-productive to me

This is already a 2-year old thread but still the issue of yobit is still kicking upto these days. Support do always suck and really gives headache for those people who do use this thing.We cant stop those traders to deposit their coins since there are really instances that coins are just being traded on Yobit which its normal for someone to risk on depositing it to the site even though they are aware on such issue. Not only withdrawals do have problems but also on depositing too this is why for new traders out there better to opt out on using this exchange.This is very unreliable.

[lotus2002]

unfortunately continue the big problems with yobit: more than 15 days that I can not get into my account and no one answered me from the support,
I entered twitter and telegram on their page and some administrators of yobit have even asked me for money solve my problem,
but I did not give anything

[milewilda]

unfortunately continue the big problems with yobit: more than 15 days that I can not get into my account and no one answered me from the support,
I entered twitter and telegram on their page and some administrators of yobit have even asked me for money solve my problem,
but I did not give anything

This is not only with yobit its most of bitcoin and crypto related exchanges have same problem I am waiting for nearly 45 days and poloniex never give any reply about my issue and hitbtc is also going with same patron as they never give any reply about withdrawal issue why its late so bitcoin and crypto related sites need to do some work about this for members

@lotus2002 dont ever try to believe that you would need up to send money to solve your problems because i dont even believe that any exchangers that do have issue would really request such thing. Are you sure you have contacted the right support of yobit? Well dont bother because they wont really answer at all and thats the legit one.

@batbetbit you are definitely right which not only yobit do have some issues as well but also to those reputable exchangers in the market do really have existing problems.

[jvdp]

This is not only one exchange doing this issue to their consumers so you do not need to mail to get the assistantance. Instead of that you can try to write a post to scam accusation section if get any problem because of the exchange just trash with the perfect details if your concern is true.
Because of yobit we are getting more trouble to the users.

[TianaStam]

I have heard so much negative about this exchanger, but nobody say 'YoBit is shot, move to use to... exchanger', nobody say which exchanger is the best in all points. For now I concentrated on coin collecting, but in the case of huge price I will need an exchanger and I wish to hear which one is going to be the one.

[cristian2018]

YOBIT IS A BIG BIG SCAM ... SCAM ... PONZI SCHEME ... AND MANY OTHER ...

WE CALL FBI OR FED'S or EUROPOL / INTERPOL , EUROPEAN CYBERCRIME DEPARTMENT ... TO WATCH THIS ISSUE ...


after many many peoples losing their money into the website , by using a tool called INVEST BOX , and named as they said :


InvestBox
Invest your free coins to InvestBox! It’s a tool for devs to promote their coins. It’s NOT Pyramid/HYIP, all payments are made from special fund.
InvestBoxes can change status from Active to «No coins», but you can close your investment any time, it’s 100% safe.


in fact , is not any 1% safe , they play with our money , move the price as they want ,if volumes increase , they move the price lower and lower ... but this is not the big problem

the problem is that from 24 hours ago , the invest box tool , did not make any PAYMENT , or if make any payment there is a 8-9-10 hours delay , during this time , price drop more that 100% and it reflect into the balance ... they did it deliberate way , because of a name called LIMBO , which generate deliberate transactions of billions of virtual coins , in this way they overload the servers , and have delay delay delays in everything ....

many of customers ,lost their coins / money from account , other customers was unable to login and lost their access accounts , I AM VERY SURE THAT IS BECAUSE OF THEM...

So please , FBI , KGB , EUROPOL < INTERPOL < watch this problem, because is similar to BTC-E i smell , and if everything is in this way , shutdown this worst exchanger who take peoples money.

[vlom]

hi there

i had to open a support ticket for the first time @yobit. i wanted to sell some shitcoins and now the are not credited to my wallet. thats why i opened a support ticket. how long does it usually take them to take care of things like that?

its an ETH-token that is missing.

btw:

anybody ever received something from this insurance fund??

If the problem is not solved, what kind of compensation would you like to get from the insurance fund?

[IconFirm]

hi there

i had to open a support ticket for the first time @yobit. i wanted to sell some shitcoins and now the are not credited to my wallet. thats why i opened a support ticket. how long does it usually take them to take care of things like that?

its an ETH-token that is missing.

btw:

anybody ever received something from this insurance fund??

If the problem is not solved, what kind of compensation would you like to get from the insurance fund?

There is no support & never was, just the occasional scripted response. There is no insurance fund & never was. They will ignore you & keep your funds. Kiss your coins goodbye. You've been scammed.

[carlfebz2]

hi there

i had to open a support ticket for the first time @yobit. i wanted to sell some shitcoins and now the are not credited to my wallet. thats why i opened a support ticket. how long does it usually take them to take care of things like that?

its an ETH-token that is missing.

btw:

anybody ever received something from this insurance fund??

If the problem is not solved, what kind of compensation would you like to get from the insurance fund?

Mostly, if tokens are not credited on yobit altcoin wallets then the wallet might really be on maintenance and yobit is know to have such issue where they dont really make any announcement where it would result your coins would float into limbo. Theres no specific time on when it would be resolved and talking about support then dont expect for them to answer you.

[habibbasak]

https://www.change.org/p/yobit-yobit-support-don-t-answer-my-ticket-%D0%BF%D0%BE%D0%B4%D0%B4%D0%B5%D1%80%D0%B6%D0%BA%D0%B0-yobit-%D0%BD%D0%B5-%D0%BE%D1%82%D0%B2%D0%B5%D1%87%D0%B0%D0%B5%D1%82-%D0%BD%D0%B0-%D0%BC%D0%BE%D0%B9-%D0%B1%D0%B8%D0%BB%D0%B5%D1%82?recruiter=886666021&utm_source=share_petition&utm_medium=copylink&utm_campaign=share_petition

[Pinakdatta]

please help me  I do not receive deposit ETH on my Yobit.net account, but yobit support not reply to me
ETH address: 0x10076447783375fedec1017a1795b96f2f391242
TxHash: 0x327b04323557d699924149edd18ae1460e950b1fd852dae6e87282c3534f58f7
email: Pinakdatta252@gmail.com
User name: Pinakdatta