Signed up, deposited 0.2ETH won a bit then withdrew 0.5858 ETH.
KYC'd on withdrawal, which I completed on April 6th with no real issues.
They then said it would take 10 business days to review this, I emailed them 15 days later as they didn't update me, they instantly ask for source of funds documents.
I would not recommend playing here, there is better places to play and I believe they are asking for all this information to delay paying customers.
I am going to send my pay stub tomorrow when I get into work and if they keep asking for more documents / refusing to pay I will post here again.
As explained by the rep, I think that your case is now finally done and you're able to withdraw your money. Most casinos nowadays are forced to ask this to customers because they're complying with the laws of the government where they operate.
Only a few of them now aren't asking for it but for small amounts. And those that are even known not to ask it, are also asking in the same case.
Confirmed!
I have received the prize, it's an instant payout!
Congratulations to you and everyone who won.