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[blastingmetrials]

hi all. Duckdice doesn't answer me. I wrote to the support email on March 2, duplicated the message on March 5. There is no answer. In the online chat they write wait, wait. They write about arbitrage bets on my account. There are no specifics, they don't ask to pass KYC, they just don't answer.
Official representatives give your answer please, I think it's abnormal not to answer for a week and not give the player's balance (without any requirements, just silence). Please help me
Ytysahacoq967  - my login on duckdice.io

actually whole forum is full of this casino posts, Some are awaiting withdrawals at gambling section some are scamming some are banning accounts of users. seems they are having much problems to face or maybe they are dealing with currently.

[1714264954]

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[1714264954]

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[1714264954]

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[Eternad]

What are the arbitrage bets? What nonsense? How can you mark a player with some kind of mark for two bets?

Stop using the innocence of the forum on your own agenda about dealing your arbitrage bet issue. Simply book maker has data base for all the players that place bets on different casino. Surprised? No you knew it but you are playing victim here to gain more support.

And don't give me stupid comments. What is there to check? Either tell the player that we won't even refund your deposit, or ask the player for a KYC check.

I believe you are the one that looks stupid on your comment. You are just running in to circle here. KYC is just a standard procedure when you potentially violate any casino T&C. Besides I’m just telling you that the admin is already looking on your case and case like this resolve long shot because of the investigation etc.

Edit:

Seems like your issue was already resolved. Grats on pressuring them to give in favor for you result. Just update us if you manage to withdraw your funds.

[logfiles]

hi all. Duckdice doesn't answer me. I wrote to the support email on March 2, duplicated the message on March 5. There is no answer. In the online chat they write wait, wait. They write about arbitrage bets on my account. There are no specifics, they don't ask to pass KYC, they just don't answer.
Official representatives give your answer please, I think it's abnormal not to answer for a week and not give the player's balance (without any requirements, just silence). Please help me
Ytysahacoq967  - my login on duckdice.io

But this has no evidence at all proving your claims are solid. I suggest you head over to the scam accusations board and make a clear report about what happened whilst including all the necessary information and proof like screenshots, transaction ID's etc

You can follow this format - https://bitcointalk.org/index.php?topic=260073.0

I have observed Duckdice representatives here always seem to respond to some issues.

[wiss19]

Maybe the bookmaker deigns to respond to letters from blocked players? I've been waiting for a week, I wrote both in live chat and on email, and still have not received a response regarding the blocking of my account and the fate of my money

Issue like this doesn’t resolve a day or 2 because your account has been flagged for doing arbitrage betting. I don’t know what kind of responds to while while Duckdice admin clearly answer your concern last march 6 with that explanation. Doing arbitrage bets is against casino terms of service so you should be patient on the result. You won’t be on this tight spot if you are playing normally because there’s no way in this planet that bookmaker will choose randomly to accuse for arbs betting without any basis.

You are still lucky that Duckdice is still giving you consideration for re-evaluating your case despite the game provider already flagged you as arbs better.

He clearly said that he is waiting for weeks now but AFAIK arbitrage betting is a serious offense so I don't think he can still recover his account. Some gamblers are doing this because they think this strategy is more profitable than playing the normal way and that is why betting platforms are against with it.

A betting platform can also ban players that they think are winning too much. That is how strict they are. There are still scam bookmakers out there who can accuse a player even if those players are only playing the game in a fair way. This is why it's important to check the reputation of that bookmaker first before we start playing on them.

[Fivestar4everMVP]

Maybe the bookmaker deigns to respond to letters from blocked players? I've been waiting for a week, I wrote both in live chat and on email, and still have not received a response regarding the blocking of my account and the fate of my money

Issue like this doesn’t resolve a day or 2 because your account has been flagged for doing arbitrage betting. I don’t know what kind of responds to while while Duckdice admin clearly answer your concern last march 6 with that explanation. Doing arbitrage bets is against casino terms of service so you should be patient on the result. You won’t be on this tight spot if you are playing normally because there’s no way in this planet that bookmaker will choose randomly to accuse for arbs betting without any basis.

You are still lucky that Duckdice is still giving you consideration for re-evaluating your case despite the game provider already flagged you as arbs better.

A betting platform can also ban players that they think are winning too much. That is how strict they are. There are still scam bookmakers out there who can accuse a player even if those players are only playing the game in a fair way. This is why it's important to check the reputation of that bookmaker first before we start playing on them.

As far as I am aware of, I've not come across any casino that banned a user for winning too much, some cases i have seen on this issue is where the user is limited to only being able to bet or play some certain games the casino knows that the user does not win that much on, or is not so good in.
Some casinos that try to be a bit fair on the user do still allow the user to play their favorite games or bet on their favorite sports, but they will be limited on the amount of money they can bet on the game.
This is as far as I know, I've never come across someone complaining about being banned for winning too much.

[len01]

As far as I am aware of, I've not come across any casino that banned a user for winning too much, some cases i have seen on this issue is where the user is limited to only being able to bet or play some certain games the casino knows that the user does not win that much on, or is not so good in.
Some casinos that try to be a bit fair on the user do still allow the user to play their favorite games or bet on their favorite sports, but they will be limited on the amount of money they can bet on the game.
This is as far as I know, I've never come across someone complaining about being banned for winning too much.

in the case of banning big wins, it's usually because the casino doesn't have a large enough bankroll to pay out big wins to its customers. so that the casino will limit or prohibit gamblers if the winning results are too large at a particular casino.

if you say you have never seen gamblers complaining about wins being banned or limited, look in the fraud section lots of people complain about getting big wins but in the end their funds are confiscated or accounts are frozen for reasons of being detected multi accounts etc.
it is a habit of scam casinos who don't want to pay out big winnings to their customers and use that as an excuse to refuse non-pay.

[Mahdirakib]

@DuckDice.io or @bobstone, Sports betting has been added on Duckdice more than 5 months ago. Still there is no terms page for the sports betting. Am I missing something there? User accounts are getting banned for arbitrage betting. How these things are working in DuckDice?

A betting platform can also ban players that they think are winning too much. That is how strict they are.

Betting site doesn't block the users account if they win too much. Sportsbook only apply betting limit on a user account if the user wins most of his bets.

[South Park]

@DuckDice.io or @bobstone, Sports betting has been added on Duckdice more than 5 months ago. Still there is no terms page for the sports betting. Am I missing something there? User accounts are getting banned for arbitrage betting. How these things are working in DuckDice?

A betting platform can also ban players that they think are winning too much. That is how strict they are.

Betting site doesn't block the users account if they win too much. Sportsbook only apply betting limit on a user account if the user wins most of his bets.

That is what a legitimate casinos would do as hidden on their terms of service most casinos have a statement that says that their sportsbook is only for recreational gamblers and not for professionals, as they know that the sport bettors which make arbitrage bets can beat them over the long run, however the reputation of duckdice is not really the best so it would not surprise me if they did indeed banned players which won too often, even if they just got lucky at the time.

[Kirito89]

@DuckDice.io or @bobstone, Sports betting has been added on Duckdice more than 5 months ago. Still there is no terms page for the sports betting. Am I missing something there? User accounts are getting banned for arbitrage betting. How these things are working in DuckDice?

A betting platform can also ban players that they think are winning too much. That is how strict they are.

Betting site doesn't block the users account if they win too much. Sportsbook only apply betting limit on a user account if the user wins most of his bets.

That is what a legitimate casinos would do as hidden on their terms of service most casinos have a statement that says that their sportsbook is only for recreational gamblers and not for professionals, as they know that the sport bettors which make arbitrage bets can beat them over the long run, however the reputation of duckdice is not really the best so it would not surprise me if they did indeed banned players which won too often, even if they just got lucky at the time.

I'm pretty sure no casino/sportsbook out there allows users who arbitrage bet.  We did not ban players who "won too often" we were however spammed with more or less what looks to be like an syndicate of arbitrage bettors and multiple accounts, most accounts being from the same location and while we're individually dealing with each case of restricted access and allowing withdrawals for their balances. While it does take a bit to solve them due to the sheer volume of arbitrage betting cases, we are close to solving all outstanding cases.



Kirito89
Duckdice Support.

[logfiles]

I'm pretty sure no casino/sportsbook out there allows users who arbitrage bet.  We did not ban players who "won too often" we were however spammed with more or less what looks to be like an syndicate of arbitrage bettors and multiple accounts, most accounts being from the same location and while we're individually dealing with each case of restricted access and allowing withdrawals for their balances. While it does take a bit to solve them due to the sheer volume of arbitrage betting cases, we are close to solving all outstanding cases.

Kirito89
Duckdice Support.

But shouldn't this be included in the terms of service from the legal point of view?

If I end up in your casino and I see nothing in the terms of service that, for example, talks about creating multiple accounts, being illegal. I then make multiple accounts and make huge winnings. Legally, how would you win such a battle without the help of your terms?

I think you should seriously consider what @Mahdirakib suggested.

[montecrisdk]

hi all. Duckdice doesn't answer me. I wrote to the support email on March 2, duplicated the message on March 5. There is no answer. In the online chat they write wait, wait. They write about arbitrage bets on my account. There are no specifics, they don't ask to pass KYC, they just don't answer.
Official representatives give your answer please, I think it's abnormal not to answer for a week and not give the player's balance (without any requirements, just silence). Please help me
Ytysahacoq967  - my login on duckdice.io

@DuckDice.io @bobstone @Kirito89
TxID
416415d5ee837a0e6be8dc7c55b7e86fcbcebd3f98f03a5917f71aa87353bcd9 deposit 1499 usdt

I was given access to the account (there was no notification about this in the mail. I managed to log into my account). I started doing verification. I passed the 1st and 2nd level KYC (ID and online selfie), but the 3rd level with the address was not accepted from me.

Today I decided to try to confirm the address again and upload another statement, but access to my account has already been blocked again. And I got a email. that I didn't pass verification. That is, you think that I have passed the level with an online selfie, but for some reason the verifier could not confirm my address and you are closing my account? Is this normal? Please help me.

I am ready to provide all the documents you require. Once again, I do not know for what reason your verifier did not confirm my residential address.

I do not know how to contact you to complete the verification. In an online chat, they say to write by email. But there is no response from you to my email of March 2. Please help me

[Beparanf]

hi all. Duckdice doesn't answer me. I wrote to the support email on March 2, duplicated the message on March 5. There is no answer. In the online chat they write wait, wait. They write about arbitrage bets on my account. There are no specifics, they don't ask to pass KYC, they just don't answer.
Official representatives give your answer please, I think it's abnormal not to answer for a week and not give the player's balance (without any requirements, just silence). Please help me
Ytysahacoq967  - my login on duckdice.io

@DuckDice.io @bobstone @Kirito89
TxID
416415d5ee837a0e6be8dc7c55b7e86fcbcebd3f98f03a5917f71aa87353bcd9 deposit 1499 usdt

I was given access to the account (there was no notification about this in the mail. I managed to log into my account). I started doing verification. I passed the 1st and 2nd level KYC (ID and online selfie), but the 3rd level with the address was not accepted from me.

Today I decided to try to confirm the address again and upload another statement, but access to my account has already been blocked again. And I got a email. that I didn't pass verification. That is, you think that I have passed the level with an online selfie, but for some reason the verifier could not confirm my address and you are closing my account? Is this normal? Please help me.

I am ready to provide all the documents you require. Once again, I do not know for what reason your verifier did not confirm my residential address.

I do not know how to contact you to complete the verification. In an online chat, they say to write by email. But there is no response from you to my email of March 2. Please help me

This is an absurd action by Duckdice. Failed to submit 3rd level KYC verification after finishing the first 2 level shouldn’t be result to account block since user can verify the 3rd level multiple times since there’s a chance that a bot can’t read the documents properly that result to automatically rejection. I’ve done KYC on multiple casino and failing the KYC sometimes due to unreadable documents is comment since they are using bot to verify.

I hope Duckdice can give a solid reason for doing this since they are trying to limit you to access your account by using small mistakes that you commit on the KYC process.

[Memo101]

hi all. Duckdice doesn't answer me. I wrote to the support email on March 2, duplicated the message on March 5. There is no answer. In the online chat they write wait, wait. They write about arbitrage bets on my account. There are no specifics, they don't ask to pass KYC, they just don't answer.
Official representatives give your answer please, I think it's abnormal not to answer for a week and not give the player's balance (without any requirements, just silence). Please help me
Ytysahacoq967  - my login on duckdice.io

@DuckDice.io @bobstone @Kirito89
TxID
416415d5ee837a0e6be8dc7c55b7e86fcbcebd3f98f03a5917f71aa87353bcd9 deposit 1499 usdt

I was given access to the account (there was no notification about this in the mail. I managed to log into my account). I started doing verification. I passed the 1st and 2nd level KYC (ID and online selfie), but the 3rd level with the address was not accepted from me.

Today I decided to try to confirm the address again and upload another statement, but access to my account has already been blocked again. And I got a email. that I didn't pass verification. That is, you think that I have passed the level with an online selfie, but for some reason the verifier could not confirm my address and you are closing my account? Is this normal? Please help me.

I am ready to provide all the documents you require. Once again, I do not know for what reason your verifier did not confirm my residential address.

I do not know how to contact you to complete the verification. In an online chat, they say to write by email. But there is no response from you to my email of March 2. Please help me

They actually don't need a reasson to ignore you, as they doing shady things from the start, try to post it to Scame accusations forum and provide some details so others  will not be victims.

[DuckDice.io]

[Mahdirakib]

Today I decided to try to confirm the address again and upload another statement, but access to my account has already been blocked again. And I got a email. that I didn't pass verification. That is, you think that I have passed the level with an online selfie, but for some reason the verifier could not confirm my address and you are closing my account? Is this normal? Please help me.

Have you received any response from them until now? You should create a topic in scam accusation against them if your issue hasn't been solved yet. Most of the casino request for a copy of utility bill or bank statement to verify the address of a user. There shouldn't be any problem to verify your address if you submitted those documents properly.

~snip~

Where is the "Terms & Conditions or Betting rules" page for the sports betting section of Duckdice?

[blastingmetrials]

  i supported few users and read many bad things going on there specially with mods behavior and accusing users with ome serious stttt.

[logfiles]

@DuckDice.io @bobstone @Kirito89
TxID
416415d5ee837a0e6be8dc7c55b7e86fcbcebd3f98f03a5917f71aa87353bcd9 deposit 1499 usdt

I was given access to the account (there was no notification about this in the mail. I managed to log into my account). I started doing verification. I passed the 1st and 2nd level KYC (ID and online selfie), but the 3rd level with the address was not accepted from me.

Today I decided to try to confirm the address again and upload another statement, but access to my account has already been blocked again. And I got a email. that I didn't pass verification. That is, you think that I have passed the level with an online selfie, but for some reason the verifier could not confirm my address and you are closing my account? Is this normal? Please help me.

I am ready to provide all the documents you require. Once again, I do not know for what reason your verifier did not confirm my residential address.

I do not know how to contact you to complete the verification. In an online chat, they say to write by email. But there is no response from you to my email of March 2. Please help me

Weird.

They should at least let you access the account and be able to upload your documents for level 3 verification. They could just block the part for withdrawals, deposits or betting

What is the point of completely shutting off a user from an account?

[len01]

This is an absurd action by Duckdice. Failed to submit 3rd level KYC verification after finishing the first 2 level shouldn’t be result to account block since user can verify the 3rd level multiple times since there’s a chance that a bot can’t read the documents properly that result to automatically rejection. I’ve done KYC on multiple casino and failing the KYC sometimes due to unreadable documents is comment since they are using bot to verify.

I hope Duckdice can give a solid reason for doing this since they are trying to limit you to access your account by using small mistakes that you commit on the KYC process.

it's strange when a customer can pass level 2 verification but doesn't pass level 3 verification. If this is indeed the fault of the bot not reading the customer data correctly the OP as a DuckDice representative should immediately give the right answer so the customer doesn't feel like he's being ignored. it will seriously affect DuckDice's reputation if any issues or complaints are not resolved promptly in the long term it will be very bad.

[greatnino]

This is an absurd action by Duckdice. Failed to submit 3rd level KYC verification after finishing the first 2 level shouldn’t be result to account block since user can verify the 3rd level multiple times since there’s a chance that a bot can’t read the documents properly that result to automatically rejection. I’ve done KYC on multiple casino and failing the KYC sometimes due to unreadable documents is comment since they are using bot to verify.

I hope Duckdice can give a solid reason for doing this since they are trying to limit you to access your account by using small mistakes that you commit on the KYC process.

it's strange when a customer can pass level 2 verification but doesn't pass level 3 verification. If this is indeed the fault of the bot not reading the customer data correctly the OP as a DuckDice representative should immediately give the right answer so the customer doesn't feel like he's being ignored. it will seriously affect DuckDice's reputation if any issues or complaints are not resolved promptly in the long term it will be very bad.

There is no long or short term for these guys, Duckdice.io is recently turned into scame and seems they are baning every single person with no legit reasson.

https://bitcointalk.org/index.php?topic=5434783.msg61597411#msg61597411

[Kirito89]

This is an absurd action by Duckdice. Failed to submit 3rd level KYC verification after finishing the first 2 level shouldn’t be result to account block since user can verify the 3rd level multiple times since there’s a chance that a bot can’t read the documents properly that result to automatically rejection. I’ve done KYC on multiple casino and failing the KYC sometimes due to unreadable documents is comment since they are using bot to verify.

I hope Duckdice can give a solid reason for doing this since they are trying to limit you to access your account by using small mistakes that you commit on the KYC process.

it's strange when a customer can pass level 2 verification but doesn't pass level 3 verification. If this is indeed the fault of the bot not reading the customer data correctly the OP as a DuckDice representative should immediately give the right answer so the customer doesn't feel like he's being ignored. it will seriously affect DuckDice's reputation if any issues or complaints are not resolved promptly in the long term it will be very bad.

Actually there have been a lot of cases where the KYC provider has flagged certain verification documents as fake, or stolen, or simply blacklisted documents ( blacklisted as in these exact documents were used in various not so legal activities).

While indeed we are a bit slow in dealing with all these arbitrage cases, we are however dealing with each individual case and solving them.

There is no long or short term for these guys, Duckdice.io is recently turned into scame and seems they are baning every single person with no legit reasson.

https://bitcointalk.org/index.php?topic=5434783.msg61597411#msg61597411

I understand that this would seem the perfect opportunity for you to restart your shenanigans and possibly the blackmail attempts.  May I suggest first to attend the thread you started which you're ignoring for weeks now where you were asked to provide evidence of your claim? You can't, as it doesn't exist.

Also word of advice,  you keep using the word "scame", the same as you were using from the countless multiple accounts on trustpilot which were taken down by them, you might want to consider checking the spelling on your alt accounts if you tend to misspell "scame" on all of them.



Kirito89,
Duckdice Support.