Primedice.com | Since 2013 | Longest Running Crypto Casino | 113 BTC Jackpot!

[birdcat90]

We have to wait for the new excellent support system,it will take a while.

the support team from primedice is too slow to answer or reply the ticket that player submit..

player need to resolve their problem in asap, but each day they check it...

and hope primedice can make improvement on support

[apriyani420]

We have to wait for the new excellent support system,it will take a while.

the support team from primedice is too slow to answer or reply the ticket that player submit..

player need to resolve their problem in asap, but each day they check it...

and hope primedice can make improvement on support

its really hard to understand sometimes what you want to say though they are slow because there are not enough people to cope with all the spam they are getting from people

[bitcoinmar]

We have to wait for the new excellent support system,it will take a while.

the support team from primedice is too slow to answer or reply the ticket that player submit..

player need to resolve their problem in asap, but each day they check it...

and hope primedice can make improvement on support

its really hard to understand sometimes what you want to say though they are slow because there are not enough people to cope with all the spam they are getting from people

Stunna need to bring some more peoples in support but one thing is sure that spamming is too much just because of this they are taking too much time

[GrandmaJean]

We have to wait for the new excellent support system,it will take a while.

the support team from primedice is too slow to answer or reply the ticket that player submit..

player need to resolve their problem in asap, but each day they check it...

and hope primedice can make improvement on support

its really hard to understand sometimes what you want to say though they are slow because there are not enough people to cope with all the spam they are getting from people

Stunna need to bring some more peoples in support but one thing is sure that spamming is too much just because of this they are taking too much time

well he has a lot of money why cant he hire more people to solve the spamming people and solve the whole issue with the support times? thats strange for me

[JerryCurlzzz]

We have to wait for the new excellent support system,it will take a while.

the support team from primedice is too slow to answer or reply the ticket that player submit..

player need to resolve their problem in asap, but each day they check it...

and hope primedice can make improvement on support

its really hard to understand sometimes what you want to say though they are slow because there are not enough people to cope with all the spam they are getting from people

Stunna need to bring some more peoples in support but one thing is sure that spamming is too much just because of this they are taking too much time

well he has a lot of money why cant he hire more people to solve the spamming people and solve the whole issue with the support times? thats strange for me

Because when Stunna spends money he still has a lot of money, but it's not that high like it was so it's less money. And that's bad.

[arallmuus]

well he has a lot of money why cant he hire more people to solve the spamming people and solve the whole issue with the support times? thats strange for me

Hiring a person to be a staff of the support service is never an issue for Stunna , in fact with his profit from PrimeDice he could hire tons of people but hiring a trustworthy person to do it is an issue for him. Hiring some random people will just resulted that some sensitive data from the players will be leaked , example of it would be email address and I believe no one wants their personal email to be spammed with
He valued his players privacy especially email address and therefore he would not let anyone check on the email except him and Edward ( and perhaps some other ), this is the reason that support service is very slow. Plus that MICRO claimed that over 80 % of mail that they got would be just a troll mail (references below )

Some ?? If by some you mean 80%+ than yeah .

[sana9821]

you want to say that there arent trustworthy people on this forum who could make some work for a decent amount of money? i believe there are though he doesnt want to employ them

[arallmuus]

you want to say that there arent trustworthy people on this forum who could make some work for a decent amount of money? i believe there are though he doesnt want to employ them

Trust issue is a matter of each individual perspective just because someone got alot of green trust and famous around here that doesnt mean that they are trusted to everyone. On a side note, even with huge positive rating doesnt mean you are shady or could not conduct any fraud / malicious intention in the future ( Im generally pointing my finger to Maidak if you dont know what I mean )
I could name few people in this forum that I deem trustworthy according to me however that doesnt mean that they are trustworthy to Stunna. Again, the email issue is pretty sensitive cases for some people, for me I would not want to be spammed or people to know my personal email .

[always123]

what happened to pd its opening on nay browser???

[zzaza]

what happened to pd its opening on nay browser???

Working fine for me. Maybe it was temporary issue, or it is on your side.

[srgkrgkj]

what happened to pd its opening on nay browser???

working fine hear too clear cookies and try again but don't clear cookies if you don't have a password set so you can log in clearing cookies usually helps mate

[Aleator]

 Stunna is so secretive and out of here. I mean yes he sometimes comes in and goes and he has mods that regulates places etc but I wish the most prominent bitcoin gambling website owner was more out there with people talking chatting , just like doog did when he used bitcoins rather then the new thing that I keep forgetting.

[MUFC]

 Stunna is so secretive and out of here. I mean yes he sometimes comes in and goes and he has mods that regulates places etc but I wish the most prominent bitcoin gambling website owner was more out there with people talking chatting , just like doog did when he used bitcoins rather then the new thing that I keep forgetting.

Clams? Stunna isn't as active as he used to be it seems, but he's probably got more important things to do that stop by just to chat here. Running a business is hard work and by the looks of it most of his spare time is probably spent on handling support issues. There are other mods that post here any way like micro.

[arallmuus]

I wish the most prominent bitcoin gambling website owner was more out there with people talking chatting

Given the fact that there is an abundant of unsolved support request , it would actually tell people that Stunna has no time for it. If he would have alot of extra time to do so then probably there wont be any complaint regarding the support service. Plus that once Stunna shows up in chat, there will be alot of fuss "begging" him for some free coins thus only generate extra workload for the mods
On a side note that since MICRO has stated that PrimeDice is working on a casino, that could be another reason why Stunna hasnt been around for some time which could probably be catching up some schedule

just like doog did when he used bitcoins rather then the new thing

AFAIK dooglus is still doing so but it is just less frequent when JD was on its prime

[FanEagle]

We are discussing about their support service for 10/12 pages now.

[Finchy]

We are discussing about their support service for 10/12 pages now.

Well it is obviously a big issue to some. I guess nobody really has any other complaints about PD other than the slow support. I'm sure they will listen to customer feedback since it is seemingly such an issue.

[always123]

We are discussing about their support service for 10/12 pages now.

Well it is obviously a big issue to some. I guess nobody really has any other complaints about PD other than the slow support. I'm sure they will listen to customer feedback since it is seemingly such an issue.

yes iam alsoa pd user the main issue is support problem
please solve it dear stunna!!!!

[Aleator]

 For some reason I believe the awful slow speed of bets is the number one reason of the problem. When I bet auto and it goes slower then manual one I go crazy. I want to bet as quickly as possible and primedice can't provide that like most new places. Customer service is the number 2 problem to me after the crazy slow speed.

[Stunna]

 For some reason I believe the awful slow speed of bets is the number one reason of the problem. When I bet auto and it goes slower then manual one I go crazy. I want to bet as quickly as possible and primedice can't provide that like most new places. Customer service is the number 2 problem to me after the crazy slow speed.

There's only a delay on bets that are dust sized, if you bet at least 0.001 at a time the speeds should be significantly quicker.

We're working on improving support and should have an update on that soon. The majority of issues are still forgotten passwords though and if you have not set an email despite the frequent warnings to do-so I recommend simply creating a new account if you do not have a balance. I've had limited internet access the past few weeks which is also to blame for support delays, getting that resolved now.

[Aleator]

 Let me dumb it down for all of us ;

 If you are not a whale that is playing on my website , you can wait , you are an unimportant insect on my way , bring on the whales and please crush the ants on your way out.

 What the hell does it mean "dust-sized bets are slow" , WHY? can we not make small bets? Hell there are websites that stop using bitcoin as gambling currency and started "bits" and "satoshis" so people can bet smaller and yet still look like they are betting big. You ignore people with your horrible customer service and have really slow bets but oh sorry , only for dust-size people like us right.