Primedice.com | Since 2013 | Longest Running Crypto Casino | 113 BTC Jackpot!

[prometheus2016]

Hey,

paizon217 i will address your questions here.

Issue with rolls showing 0.000000 is with how the session gets saved on your browser. We are working on fixing that asap. That is only a cosmetic issue though so you can look the bets up and see amount and all other info for it.
So that issue is not connected to your balance "disappearing" .

As for the unauthorized bet made on your account there are only 3 possible reasons for it:
1. Your account got compromised and the attacker made that bet.
2. You accidentally placed that bet.
3. You are trying to make it look like it.

Now i think its probably first of the three. I cant check login logs for your account so i will forward this to the developer and update you as soon as he checks it.

Thank you for your patience.

Hi, somehow you got it wrong, but thanks for forwarding.

I will re-iterate in chronological order(made up times but the time-length it's correct):

0:45 I send my 0.52 to my adress
1:00 0.52 is on my primedice account available for use.
1:00 I placed the bet. I won.
1:00 In half a second 0.5 gets withdrawn from my balance to some unknown adress.
1:01 I contact support, leaving the other 0.2 untouched to not complicate things more, believing it's a glitch and not someone hacking me.
1:05 I check my primedice account, 0.2 also withdrawn to some (other) unknown adress.
3:00 supports tell me my account may have been compromised. I reply 3 times in 6 days without response. completely ignored.

Even if this way not a glitch, but someone hacking me, that is 99.9% primedice's fault as my device is as clean as it could ever be. I listed what I do, plus I never left my personal adsl connection (no wi-fi) (in a rural area furthermore).

All companies get data leaked, just do a google search. JP morgan, Sony, Samsung, Twitter. Data says 90% of the companies with any worth get hacked.
So my opinion is primedice got somehow a partial leak 1+ year ago. As I never changed my password. Primedice could not admit it, just as many other companies until the data is shared online (aka empiric proof). I don't care, I just want my money back, if not the ones I won.
By the way, the above is more than an opinion, and I'll explain why:
1) If they hacked me (quite impossible) they would hardly log now and then in an account whom did not load anything for months. Which takes us to the second point.
2) It means the potential hacker (still if all this thing is not a glitch!) got a LOT of primedices logs, because he MUST have some automation in place, to withdraw from an account which deposited nothing for the past 6+ months in literally 2minutes ! And nobody will take automation in place to watch (being instantly notified of a deposit) 1-few unactive accounts.

That's quite close to some empiric proof in my opinion.

Plus I spent over 15.000 dollars on primedice,being called out "Trying to make it look like it" just for 350euros, it's not really nice.

[Stunna]

Hey,

paizon217 i will address your questions here.

Issue with rolls showing 0.000000 is with how the session gets saved on your browser. We are working on fixing that asap. That is only a cosmetic issue though so you can look the bets up and see amount and all other info for it.
So that issue is not connected to your balance "disappearing" .

As for the unauthorized bet made on your account there are only 3 possible reasons for it:
1. Your account got compromised and the attacker made that bet.
2. You accidentally placed that bet.
3. You are trying to make it look like it.

Now i think its probably first of the three. I cant check login logs for your account so i will forward this to the developer and update you as soon as he checks it.

Thank you for your patience.

Hi, somehow you got it wrong, but thanks for forwarding.

I will re-iterate in chronological order(made up times but the time-length it's correct):

0:45 I send my 0.52 to my adress
1:00 0.52 is on my primedice account available for use.
1:00 I placed the bet. I won.
1:00 In half a second 0.5 gets withdrawn from my balance to some unknown adress.
1:01 I contact support, leaving the other 0.2 untouched to not complicate things more, believing it's a glitch and not someone hacking me.
1:05 I check my primedice account, 0.2 also withdrawn to some (other) unknown adress.
3:00 supports tell me my account may have been compromised. I reply 3 times in 6 days without response. completely ignored.

Even if this way not a glitch, but someone hacking me, that is 99.9% primedice's fault as my device is as clean as it could ever be. I listed what I do, plus I never left my personal adsl connection (no wi-fi) (in a rural area furthermore).

All companies get data leaked, just do a google search. JP morgan, Sony, Samsung, Twitter. Data says 90% of the companies with any worth get hacked.
So my opinion is primedice got somehow a partial leak 1+ year ago. As I never changed my password. Primedice could not admit it, just as many other companies until the data is shared online (aka empiric proof). I don't care, I just want my money back, if not the ones I won.

Plus I spent over 15.000 dollars on primedice,being called out "Trying to make it look like it" just for 350euros, it's not really nice.

No account has ever been compromised due to an issue on our side. If I had to guess you had a weak password and no 2FA set. I'm very sorry to hear that.

[Omegasun]

Confirming the payout the remainder of the 200 BTC cashout to Bitcoinm. Congratulations, again. (And for anyone reading this & didn't read the prior pages: I did offer to pay it out straight away but Bitcoinm was adamant that I have a bit more time incase other large bettors come).


Oh and I had to unwillingly take a 10 BTC "tip".. Didn't have much choice since he kept sending it back haha. So thanks for that, I guess.

 Wow that man is very lucky and generous for giving a tip of 10btc. Hahahah. I hope that winner is legit and not dummy acct. You know what i mean.

[MICRO]

Hey,

paizon217 i will address your questions here.

Issue with rolls showing 0.000000 is with how the session gets saved on your browser. We are working on fixing that asap. That is only a cosmetic issue though so you can look the bets up and see amount and all other info for it.
So that issue is not connected to your balance "disappearing" .

As for the unauthorized bet made on your account there are only 3 possible reasons for it:
1. Your account got compromised and the attacker made that bet.
2. You accidentally placed that bet.
3. You are trying to make it look like it.

Now i think its probably first of the three. I cant check login logs for your account so i will forward this to the developer and update you as soon as he checks it.

Thank you for your patience.

Hi, somehow you got it wrong, but thanks for forwarding.

I will re-iterate in chronological order(made up times but the time-length it's correct):

0:45 I send my 0.52 to my adress
1:00 0.52 is on my primedice account available for use.
1:00 I placed the bet. I won.
1:00 In half a second 0.5 gets withdrawn from my balance to some unknown adress.
1:01 I contact support, leaving the other 0.2 untouched to not complicate things more, believing it's a glitch and not someone hacking me.
1:05 I check my primedice account, 0.2 also withdrawn to some (other) unknown adress.
3:00 supports tell me my account may have been compromised. I reply 3 times in 6 days without response. completely ignored.

Even if this way not a glitch, but someone hacking me, that is 99.9% primedice's fault as my device is as clean as it could ever be. I listed what I do, plus I never left my personal adsl connection (no wi-fi) (in a rural area furthermore).

All companies get data leaked, just do a google search. JP morgan, Sony, Samsung, Twitter. Data says 90% of the companies with any worth get hacked.
So my opinion is primedice got somehow a partial leak 1+ year ago. As I never changed my password. Primedice could not admit it, just as many other companies until the data is shared online (aka empiric proof). I don't care, I just want my money back, if not the ones I won.

Plus I spent over 15.000 dollars on primedice,being called out "Trying to make it look like it" just for 350euros, it's not really nice.

Oh well that is then 100% a compromised account. That two cashouts were made from two different IP addresses , so attacker used vpn.

The reason i did not reply back is probably that sometimes zendesk does not show me new reply's to a ticket response.
If you don't reply to a follow up please submit a new ticket with the reply and i will see that one.

[prometheus2016]

Hey,

paizon217 i will address your questions here.

Issue with rolls showing 0.000000 is with how the session gets saved on your browser. We are working on fixing that asap. That is only a cosmetic issue though so you can look the bets up and see amount and all other info for it.
So that issue is not connected to your balance "disappearing" .

As for the unauthorized bet made on your account there are only 3 possible reasons for it:
1. Your account got compromised and the attacker made that bet.
2. You accidentally placed that bet.
3. You are trying to make it look like it.

Now i think its probably first of the three. I cant check login logs for your account so i will forward this to the developer and update you as soon as he checks it.

Thank you for your patience.

Hi, somehow you got it wrong, but thanks for forwarding.

I will re-iterate in chronological order(made up times but the time-length it's correct):

0:45 I send my 0.52 to my adress
1:00 0.52 is on my primedice account available for use.
1:00 I placed the bet. I won.
1:00 In half a second 0.5 gets withdrawn from my balance to some unknown adress.
1:01 I contact support, leaving the other 0.2 untouched to not complicate things more, believing it's a glitch and not someone hacking me.
1:05 I check my primedice account, 0.2 also withdrawn to some (other) unknown adress.
3:00 supports tell me my account may have been compromised. I reply 3 times in 6 days without response. completely ignored.

Even if this way not a glitch, but someone hacking me, that is 99.9% primedice's fault as my device is as clean as it could ever be. I listed what I do, plus I never left my personal adsl connection (no wi-fi) (in a rural area furthermore).

All companies get data leaked, just do a google search. JP morgan, Sony, Samsung, Twitter. Data says 90% of the companies with any worth get hacked.
So my opinion is primedice got somehow a partial leak 1+ year ago. As I never changed my password. Primedice could not admit it, just as many other companies until the data is shared online (aka empiric proof). I don't care, I just want my money back, if not the ones I won.

Plus I spent over 15.000 dollars on primedice,being called out "Trying to make it look like it" just for 350euros, it's not really nice.

No account has ever been compromised due to an issue on our side. If I had to guess you had a weak password and no 2FA set. I'm very sorry to hear that.

I had no 2FA setted, true.
My password it's everything but NOT weak. You can check it being the founder!

I'm not saying you're lying, but seeing EVRY company never say anything about leakeages until hackers post online the leaked documents/items, I'm still thinking is somehow primedice fault, even if it could not be.

You still not answering my doubt. Which is: said hacker should have compromised a lot of data to have some automation in place to be instantly notified of some unactive primedice account of a deposit and instantly (literally 1 min after deposit) withdraw it.
That's just not possible with 1 or few accounts hacked.

By the way, I hardly believe you care. I made you earn 15.000 euros, but for something that gone wrong (99.9% on your side), I lost 350euros, which means a lot to me as I lost almost all my money on your site. If you cared, I would get those 350euros (0.52) back.

[Stunna]

I had no 2FA setted, true.
My password it's everything but NOT weak. You can check it being the founder!

I'm not saying you're lying, but seeing EVRY company never say anything about leakeages until hackers post online the leaked documents/items, I'm still thinking is somehow primedice fault, even if it could not be.

You still not answering my doubt. Which is: said hacker should have compromised a lot of data to have some automation in place to be instantly notified of some unactive primedice account of a deposit and instantly (literally 1 min after deposit) withdraw it.
That's just not possible with 1 or few accounts hacked.

We can't check your password, that's exactly why even if we got hacked or our database leaked somehow your password would still be secure. If you did not have 2fa set and used a weak password or a password you used under that username elsewhere that could be the culprit.

[prometheus2016]

I had no 2FA setted, true.
My password it's everything but NOT weak. You can check it being the founder!

I'm not saying you're lying, but seeing EVRY company never say anything about leakeages until hackers post online the leaked documents/items, I'm still thinking is somehow primedice fault, even if it could not be.

You still not answering my doubt. Which is: said hacker should have compromised a lot of data to have some automation in place to be instantly notified of some unactive primedice account of a deposit and instantly (literally 1 min after deposit) withdraw it.
That's just not possible with 1 or few accounts hacked.

We can't check your password, that's exactly why even if we got hacked or our database leaked somehow your password would still be secure. If you did not have 2fa set and used a weak password or a password you used under that username elsewhere that could be the culprit.

We could go on forever. I say it's primedice fault, you say it's mine. and we both will never know. Can you check PM as I'am a loyal costumer who made you earn over 15.000 euros?

[lite]

some ppl are complaining about missing depos in the chat, can you check that?

Hey,

Bitcoind is catching up.
If you still have missing deposit after 5-6 confirmations please submit a ticket and we will review it manually.

What about the kekeke story? What's happening with this user?

Stunna will post all details about it as soon as he is available.

edit: he already did here is the link : https://bitcointalk.org/index.php?topic=1546299.msg15595275#msg15595275

Just read that, so kekeke exploited just like hufflepuff. i'm glad that primedice/stunna lost only 40 btc, it could have gone worst..

[xinzark]

Primedice is Up again. Enjoy guys
But stay prepared for some more downtimes

Are you part of the PD staff? If not then how would you know about possible future downtime?

As already stated by a user, Experience. Watching downtimes since the launch is not a new thing.
And they will panic when the site goes down again if not prepared for it

[prometheus2016]

I had no 2FA setted, true.
My password it's everything but NOT weak. You can check it being the founder!

I'm not saying you're lying, but seeing EVRY company never say anything about leakeages until hackers post online the leaked documents/items, I'm still thinking is somehow primedice fault, even if it could not be.

You still not answering my doubt. Which is: said hacker should have compromised a lot of data to have some automation in place to be instantly notified of some unactive primedice account of a deposit and instantly (literally 1 min after deposit) withdraw it.
That's just not possible with 1 or few accounts hacked.

We can't check your password, that's exactly why even if we got hacked or our database leaked somehow your password would still be secure. If you did not have 2fa set and used a weak password or a password you used under that username elsewhere that could be the culprit.

We could go on forever. I say it's primedice fault, you say it's mine. and we both will never know. Can you check PM as I'am a loyal costumer who made you earn over 15.000 euros?

Can you answer my private message kindly?

[LittleShort]

Bets seem slower since most recent maintenance ...

Let me know if this persists.

Hey Stunna (& Micro),
I know you got a lot on your plate but bets are currently the slowest they've been with PD4. Started when PD came back online a few hours ago.

[MICRO]

Bets seem slower since most recent maintenance ...

Let me know if this persists.

Hey Stunna (& Micro),
I know you got a lot on your plate but bets are currently the slowest they've been with PD4. Started when PD came back online a few hours ago.

Bets are super fast here. Try disable animations it will be a lot faster.

[iwasneverhere]

Has any1 been feeling primedice is very laggy right now? I can barely roll on there

[LittleShort]

Has any1 been feeling primedice is very laggy right now? I can barely roll on there

Glad I'm not alone

[Stratobitz]

I had no 2FA setted, true.
My password it's everything but NOT weak. You can check it being the founder!

I'm not saying you're lying, but seeing EVRY company never say anything about leakeages until hackers post online the leaked documents/items, I'm still thinking is somehow primedice fault, even if it could not be.

You still not answering my doubt. Which is: said hacker should have compromised a lot of data to have some automation in place to be instantly notified of some unactive primedice account of a deposit and instantly (literally 1 min after deposit) withdraw it.
That's just not possible with 1 or few accounts hacked.

We can't check your password, that's exactly why even if we got hacked or our database leaked somehow your password would still be secure. If you did not have 2fa set and used a weak password or a password you used under that username elsewhere that could be the culprit.

Hey Stunna,

Is there a way to change / disable 2FA and then re-enable it. In case the user is switching devices or needs to change the 2FA credentials? I don't see a way to remove it once it's been activated.

Cheers!

Strato

[MICRO]

I had no 2FA setted, true.
My password it's everything but NOT weak. You can check it being the founder!

I'm not saying you're lying, but seeing EVRY company never say anything about leakeages until hackers post online the leaked documents/items, I'm still thinking is somehow primedice fault, even if it could not be.

You still not answering my doubt. Which is: said hacker should have compromised a lot of data to have some automation in place to be instantly notified of some unactive primedice account of a deposit and instantly (literally 1 min after deposit) withdraw it.
That's just not possible with 1 or few accounts hacked.

We can't check your password, that's exactly why even if we got hacked or our database leaked somehow your password would still be secure. If you did not have 2fa set and used a weak password or a password you used under that username elsewhere that could be the culprit.

Hey Stunna,

Is there a way to change / disable 2FA and then re-enable it. In case the user is switching devices or needs to change the 2FA credentials? I don't see a way to remove it once it's been activated.

Cheers!

Strato

Hey,

Just submit a support ticket and i will sort it out for you.

[Stratobitz]

Has any1 been feeling primedice is very laggy right now? I can barely roll on there

I havent really rolled much since PD4 launched, just tried it out. The roll speed has always been fairly consistent however. I think PD uses CloudFlare, so that's one point on the trace route. If you're on a proxy, that would be another. If a VPN, add any encryption decryption compute time.

I'm not sure where PD's servers are, or if they have multiple endpoints. But I'd guess one main server. So your geographical location could very well come into play. If you have to jump a long distance to the nearest Cloudflare server, then have the traffic redirect to PD's server which may very well be all the way on the other side of the globe.

Light travels fast, but all those jumps add up, and you're looking at response time per second while bets are rolling.

Just a thought.

Cheers!

Strato

[Stratobitz]

I had no 2FA setted, true.
My password it's everything but NOT weak. You can check it being the founder!

I'm not saying you're lying, but seeing EVRY company never say anything about leakeages until hackers post online the leaked documents/items, I'm still thinking is somehow primedice fault, even if it could not be.

You still not answering my doubt. Which is: said hacker should have compromised a lot of data to have some automation in place to be instantly notified of some unactive primedice account of a deposit and instantly (literally 1 min after deposit) withdraw it.
That's just not possible with 1 or few accounts hacked.

We can't check your password, that's exactly why even if we got hacked or our database leaked somehow your password would still be secure. If you did not have 2fa set and used a weak password or a password you used under that username elsewhere that could be the culprit.

Hey Stunna,

Is there a way to change / disable 2FA and then re-enable it. In case the user is switching devices or needs to change the 2FA credentials? I don't see a way to remove it once it's been activated.

Cheers!

Strato

Hey,

Just submit a support ticket and i will sort it out for you.

Thanks Micro, actually I just created a new account anyways-- see my signature banner below, Favorite Dice Site is linked to it.

But before I enabled it, I wanted to make sure I could disable if need be. I remember way back it wasnt an option on the site.

Good to know. Thanks!

[mjpo]

Autobet is stopping.. I am using martingale and i am losing btc again  !!!

[CEOKEY]

Autobet is stopping.. I am using martingale and i am losing btc again  !!!

Yes. i know !! Autobet maybe lag or internet slow. It's slow when I lose 12 red in a row. Lose so many BTC.