Primedice.com | Since 2013 | Longest Running Crypto Casino | 113 BTC Jackpot!

[bsdunx]

Well, at least the only thing in my account (at the time of the site going down) was only like 13k satoshi off a faucet.

You have nothing to worry about. You will get your balance and we will probably include bonuses for waiting.

We are just working with ours masive db to fix some stuff. And dev has been working whole day so he needs some rest to.

We will fix this issues asap. And we will try to compensate for the wait.

Also please don't submit more than 1 ticket about it. There are people spamming support with this issue atm so its making things much much slower.

and when I get my balance ? the ticket was sent yesterday...

I spent last 1 hour removing spam tickets. So yeah its gonna be slower than usual.
Sorry for the inconvenience. We will get to it asap.

Could you reenable mod accounts before you crash, and check my PM please

[mirana12345]

Hi,

i'm not sure if you are aware or not, but two of your facebook promotions are left unrawarded for more than two months now.

They are "Faucet Ninja" and "VIP"
https://www.facebook.com/officialprimedice/photos/a.292583794257151.1073741830.147998738715658/528547350660793/?type=3&theater
https://www.facebook.com/officialprimedice/photos/a.292583794257151.1073741830.147998738715658/533982650117263/?type=3&theater

Maybe you should hire help to keep track of all PD stuff, most of us would be more than happy to help.

MICRO really !! I was not expecting this kind of reply from your side .... wow really.

If you say I will remove it right away !

My quote forced you to go through my posts :/ really now I am so disappointed. Never expected such reply from a kind person like you

I will get you username who got it once i am home. I don't have access to my pc now where i keep logs.

Still waiting for outstanding questions left unanswered:

1. Who was credited (and what entry) for first promotion in question (FaucetNinja)
2. Why is second one uncredited after over two months passed.
3. Why did you lie multiple times  that everything was credited for, until i forced the issue ?


An Another 10 days has passed since you said that you will give the results public. Why are you STILL avoiding to answer me ?
This makes my question unanswered and ignored 10 days from last time i asked them, and MONTHS from first time i asked them.

[lite]

Well, at least the only thing in my account (at the time of the site going down) was only like 13k satoshi off a faucet.

You have nothing to worry about. You will get your balance and we will probably include bonuses for waiting.

We are just working with ours masive db to fix some stuff. And dev has been working whole day so he needs some rest to.

We will fix this issues asap. And we will try to compensate for the wait.

Also please don't submit more than 1 ticket about it. There are people spamming support with this issue atm so its making things much much slower.

You guys have db backups right? i don't want to submit any ticket, will my account be fixed automatically(i can wait) after sometime or it's necessary to submit a ticket?

[MICRO]

Well, at least the only thing in my account (at the time of the site going down) was only like 13k satoshi off a faucet.

You have nothing to worry about. You will get your balance and we will probably include bonuses for waiting.

We are just working with ours masive db to fix some stuff. And dev has been working whole day so he needs some rest to.

We will fix this issues asap. And we will try to compensate for the wait.

Also please don't submit more than 1 ticket about it. There are people spamming support with this issue atm so its making things much much slower.

You guys have db backups right? i don't want to submit any ticket, will my account be fixed automatically(i can wait) after sometime or it's necessary to submit a ticket?

Its best idea to submit a ticket and we will get to it.

Thank you.

[5leepyJoe]

PD went full retard and so has this guy...

Hi,

i'm not sure if you are aware or not, but two of your facebook promotions are left unrawarded for more than two months now.

They are "Faucet Ninja" and "VIP"
https://www.facebook.com/officialprimedice/photos/a.292583794257151.1073741830.147998738715658/528547350660793/?type=3&theater
https://www.facebook.com/officialprimedice/photos/a.292583794257151.1073741830.147998738715658/533982650117263/?type=3&theater

Maybe you should hire help to keep track of all PD stuff, most of us would be more than happy to help.

MICRO really !! I was not expecting this kind of reply from your side .... wow really.

If you say I will remove it right away !

My quote forced you to go through my posts :/ really now I am so disappointed. Never expected such reply from a kind person like you

I will get you username who got it once i am home. I don't have access to my pc now where i keep logs.

Still waiting for outstanding questions left unanswered:

1. Who was credited (and what entry) for first promotion in question (FaucetNinja)
2. Why is second one uncredited after over two months passed.
3. Why did you lie multiple times  that everything was credited for, until i forced the issue ?


An Another 10 days has passed since you said that you will give the results public. Why are you STILL avoiding to answer me ?
This makes my question unanswered and ignored 10 days from last time i asked them, and MONTHS from first time i asked them.

[bitcoinmax88]

I am still unable to login to my account, where can I submit a ticket, I do not see the option, only login window and join window come up.

[mirana12345]

Hi,

i'm not sure if you are aware or not, but two of your facebook promotions are left unrawarded for more than two months now.

They are "Faucet Ninja" and "VIP"
https://www.facebook.com/officialprimedice/photos/a.292583794257151.1073741830.147998738715658/528547350660793/?type=3&theater
https://www.facebook.com/officialprimedice/photos/a.292583794257151.1073741830.147998738715658/533982650117263/?type=3&theater

Maybe you should hire help to keep track of all PD stuff, most of us would be more than happy to help.

MICRO really !! I was not expecting this kind of reply from your side .... wow really.

If you say I will remove it right away !

My quote forced you to go through my posts :/ really now I am so disappointed. Never expected such reply from a kind person like you

I will get you username who got it once i am home. I don't have access to my pc now where i keep logs.

Still waiting for outstanding questions left unanswered:

1. Who was credited (and what entry) for first promotion in question (FaucetNinja)
2. Why is second one uncredited after over two months passed.
3. Why did you lie multiple times  that everything was credited for, until i forced the issue ?


An Another 10 days has passed since you said that you will give the results public. Why are you STILL avoiding to answer me ?
This makes my question unanswered and ignored 10 days from last time i asked them, and MONTHS from first time i asked them.

Atm there are a few issues that are a lot more important than "who got credited for a promo" which he already answered you btw.. take the time and read his replies again .. You are forcing a headache on us which isn't fair at all

You want to talk about fair ? I am asking legitimate questions for months now, being ignored/tossed aside each time. Every time with another excuse, so
forgive me if this poses as headache to some, but i'll get my answers one way or the other. We deserve to know, micro is not allowed to hide something that should be public data.

[Sharpeye]

You want to talk about fair ? I am asking legitimate questions for months now, being ignored/tossed aside each time. Every time with another excuse, so
forgive me if this poses as headache to some, but i'll get my answers one way or the other. We deserve to know, micro is not allowed to hide something that should be public data.

There are more important issues at hand, some users have lost their account data (including me) and are looking to receive help with the issues (possibly here) we don't need this whole text cloud around right now.

[knightzk02]

Did anyone getting back their account after submit a support ticket？I've replied to support with the answer to their question nearly 12hours ago till now still my account is not accessible. Are they working on it？

[Simba84]

The same for me 
I understand the size of the database, but two days later still many users have problems with your accounts.....

[knightzk02]

The same for me 
I understand the size of the database, but two days later still many users have problems with your accounts.....

Really, hopefully they will sort out these problems ASAP, or at least set a scheduled maintenance to fix these issues.

[maxhor]

The same for me 
I understand the size of the database, but two days later still many users have problems with your accounts.....

Are you sure about this 2 days have passed away to have this issue, it's still less than 24 hours till now so if understand how big is database, than you must have some patience regrading this issue after submitting the support ticket, surely they will sort out all problems and these will get fixed on schedule.

[Simba84]

The same for me 
I understand the size of the database, but two days later still many users have problems with your accounts.....

Are you sure about this 2 days have passed away to have this issue, it's still less than 24 hours till now so if understand how big is database, than you must have some patience regrading this issue after submitting the support ticket, surely they will sort out all problems and these will get fixed on schedule.

My account and those of my friends are blocked from 45 hours ..

[bitcoinmax88]

I am still unable to login to my account, where can I submit a ticket, I do not see the option, only login window and join window come up.

Login page --> Forgot Password --> Contact Support (bottom)

Did that, they got back to me asking me how much I had in the account before it vanished and other questions that clearly does not look good at all. This looks like the end my friends.

[knightzk02]

I am still unable to login to my account, where can I submit a ticket, I do not see the option, only login window and join window come up.

Login page --> Forgot Password --> Contact Support (bottom)

Did that, they got back to me asking me how much I had in the account before it vanished and other questions that clearly does not look good at all. This looks like the end my friends.

+1

They asked me the same question and I replied those answer 13+ hours ago.  They asked for recent BET ID and recent bet amount etc, I gave to them. Not sure why they're asking these question Lol. Hopefully I can get back my account really soon.

[Fromnmile]

I am still unable to login to my account, where can I submit a ticket, I do not see the option, only login window and join window come up.

Login page --> Forgot Password --> Contact Support (bottom)

Did that, they got back to me asking me how much I had in the account before it vanished and other questions that clearly does not look good at all. This looks like the end my friends.

+1

They asked me the same question and I replied those answer 13+ hours ago.  They asked for recent BET ID and recent bet amount etc, I gave to them. Not sure why they're asking these question Lol. Hopefully I can get back my account really soon.

Yes
Wwhats happened?
Its all happened to me to
But i dont have bet id or this answers well
I lost my best account
And why say me userbame not found instead recovery progress

[Fromnmile]

Whats happenings when too people know future Becausesaw them
U know
I can effect many process
Specialy dice effects
So
Please call me lucy (regards scarlet Johansson acting)

[knightzk02]

I am still unable to login to my account, where can I submit a ticket, I do not see the option, only login window and join window come up.

Login page --> Forgot Password --> Contact Support (bottom)

Did that, they got back to me asking me how much I had in the account before it vanished and other questions that clearly does not look good at all. This looks like the end my friends.

+1

They asked me the same question and I replied those answer 13+ hours ago.  They asked for recent BET ID and recent bet amount etc, I gave to them. Not sure why they're asking these question Lol. Hopefully I can get back my account really soon.

Yes
Wwhats happened?
Its all happened to me to
But i dont have bet id or this answers well
I lost my best account
And why say me userbame not found instead recovery progress

As MICRO said there will be a compensate plan for the waiting time. Let's just wait for our account coming back. PD is one of the oldest platform and I believe that they're not going to shut it down easily. Just feel frustrated about their support are quite slow...

[O.Owly]

Your request (15419) has been received and is being reviewed by our support staff.

Waiting ;C

[WishICanTurnBackTime]

Support ticket has been sent. Now waiting for reply from the support team. "unauthorized" error message when try to login my account but there is no problem creating a new account what is happening?  I cleared my browser history, cookies and cache and still it doesnt work. Hope they fix fast! Its been 3 days.