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[m19]

When I send money via SEPA, when (after how many days) it is credited to my Kraken account?

From my experience the next business day.

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[poordeveloper]

Hi,

monday around lunch i withdrawed some money via SEPA from kranken to my local bank.
Today, also at lunch time, it arrived on my bank account. Had no problems so far.

So I assume this only happens to some people? Or to some countries/banks?
Kraken, could you please let us know if there are any problems with SEPA withdrawals?

[Loozik]

When I send money via SEPA, when (after how many days) it is credited to my Kraken account?

From my experience the next business day.

Thanks.

[Dargo]

13 days since last response from support... Ticket 4747

I've also noticed that for every failed SEPA transfer, you're charged €5 to deposit the money back into your Kraken account?!

Is that true? And what is reasons for failed SEPA transfers at all?

That's the exact same question I've got   They're looking into it. SEPA transfers were working flawless and all of a sudden they didn't anymore. I didn't change anything at my end, so it has to be something on their end or their bank.

I've called my bank, but they send me back to Kraken's bank. They should see an errorcode/message.

Hope this gets solved, since I would like to sell some Bitcoins through Kraken but I'm not sure if this is the right time. Please update us if this gets solved, and what was their explanation.
Also, I understand they'll refund you the 5€, right? I mean, you did nothing wrong, it was their bank's failure.

This issue has only affected a few users. It seems to be an issue on Fidor's end with rejecting transfers that shouldn't be rejected. I'm checking now for an update on the issue and I'll let you know what I find.

[Dargo]

Password must contain non-alphanumeric characters

  Considering all the necessary hurdles ahead, it'd be nice if I could just start off with a simple password then upgrade to an enigma machine at a later date /rant  :p

Is kraken intending to list shares or royalties at some point

This is covered in the FAQ:

https://www.kraken.com/help/faq#password-format

Edit: no plan to list shares at the present time.

[Rannasha]

There's still an issue with SEPA withdrawals lingering on the daily withdrawal limit. I made a withdrawal on monday, which landed in my bank account on tuesday, the status is listed as "Success", but it's still counting towards my daily limit right now, which is preventing me from taking coins or cash out.

[kwest]

I do hope that these issues get ironed out.. I just started my verification process.. fingers crossed everything will be working soon.

[redfox123]

Hello, I forgot to add my Reference code when sending euros on my account Kraken.
I sent a message to support the statement of the payments, and now three days waiting for a reply. It is a different contact people from Kraken? Or if it is someone from here Kraken could be looked at:
  Support Kraken: Reference code (request # 13239)

Thank you ...

(Sorry my English is not quite good)

[Taxidermista]

I have the Get Verified Tier 2 in "Processing" status and when I select my 2 documents (passport and utility bill) in Tier 3 to upload and click the GET VERIFIED button nothing happens. Can anybody help please?

[CybeRoky]

It's possible to trade LTC/XBT on Kraken?

[Macno]

yes it is.

[CybeRoky]

Ok I am new here And I have 1 LTC and I want to buy BTC value. I've check XBT/LTC on check box because I didn't find LTC/XBC !??

And I don't understand this:
Estimated XBT to spend: ฿0.02864
LTC to receive: Ł1.00000

I expected reverse order spend 1 LTC and receive it in BTC value?
Am I doing something wrong?

http://shrani.si/f/2/hH/r4zzIfc/untitled2.jpg

http://shrani.si/f/14/s8/2S8BqYOv/untitled.jpg

[Rannasha]

Ok I am new here And I have 1 LTC and I want to buy BTC value. I've check XBT/LTC on check box because I didn't find LTC/XBC !??

And I don't understand this:
Estimated XBT to spend: ฿0.02864
LTC to receive: Ł1.00000

I expected reverse order spend 1 LTC and receive it in BTC value?
Am I doing something wrong?

You're using the XBT/LTC pair, which means something like "buy XBT with LTC". So if you have LTC and want XBT (BTC), you should select "Buy" and not "Sell".

[Dargo]

German users might want to check out "Brokertrain," the new social betting game on virtual currencies sponsored by Fidor Bank! It's currently only available to German residents. See the link below for details.

https://brokertain.fidor.de/de/kraken

[Dargo]

Ok I am new here And I have 1 LTC and I want to buy BTC value. I've check XBT/LTC on check box because I didn't find LTC/XBC !??

And I don't understand this:
Estimated XBT to spend: ฿0.02864
LTC to receive: Ł1.00000

I expected reverse order spend 1 LTC and receive it in BTC value?
Am I doing something wrong?

You're using the XBT/LTC pair, which means something like "buy XBT with LTC". So if you have LTC and want XBT (BTC), you should select "Buy" and not "Sell".

Yep - see the trading guide also:

https://www.kraken.com/help/trading-guide#currency-exchange

[CybeRoky]

You're using the XBT/LTC pair, which means something like "buy XBT with LTC". So if you have LTC and want XBT (BTC), you should select "Buy" and not "Sell".

that makes sense TNX! I need a lot to be learned..

[Taxidermista]

I have the Get Verified Tier 2 in "Processing" status and when I select my 2 documents (passport and utility bill) in Tier 3 to upload and click the GET VERIFIED button nothing happens. Can anybody help please?

Could anybody help me please?

[Rannasha]

I have the Get Verified Tier 2 in "Processing" status and when I select my 2 documents (passport and utility bill) in Tier 3 to upload and click the GET VERIFIED button nothing happens. Can anybody help please?

Could anybody help me please?

What browser do you use? I read in this thread that the Kraken website doesn't work that well with Firefox (though I don't have any issues myself). If you're using FF, try Chrome instead for Kraken, see if it helps.

[tbosman]

Ok I am new here And I have 1 LTC and I want to buy BTC value. I've check XBT/LTC on check box because I didn't find LTC/XBC !??

And I don't understand this:
Estimated XBT to spend: ฿0.02864
LTC to receive: Ł1.00000

I expected reverse order spend 1 LTC and receive it in BTC value?
Am I doing something wrong?

http://shrani.si/f/2/hH/r4zzIfc/untitled2.jpg

http://shrani.si/f/14/s8/2S8BqYOv/untitled.jpg

Yes, Kraken goes against the grain by quoting XBT as base against LTC which is the opposite of what everyone else is doing. This is anoying as you have to invert the the price compared to other exchanges, which is nonlinear and therefore very hard to do in you head.
On the other hand, i think it's good they took the lead with this, as the market convention with fiat forex is that the highest valued pair is the base currency, with the exception of a fixed historically based hierarchy for the largest currencies, which still largely corresponds to value.

This way all rates should be above one, which makes mistakes in price less likely. Buying litecoin @ 0.25 instead of 0.025 can be a costly mistake if the spread is wide, on the other hand, whose going to type 400 instead of 40 and not notice?

Btw: in the advanced order form of kraken you can also select if you want the amount in base or quote currency, which makes it even more complex. Yet on the bottom it says something like 'estimated xxx to spend/receive' so you can alway see immediately if you're trading the right direction if you are unsure.

[Loozik]

Ok I am new here And I have 1 LTC and I want to buy BTC value. I've check XBT/LTC on check box because I didn't find LTC/XBC !??

And I don't understand this:
Estimated XBT to spend: ฿0.02864
LTC to receive: Ł1.00000

I expected reverse order spend 1 LTC and receive it in BTC value?
Am I doing something wrong?

Kraken should make a number of short youtube videos explaining how to place orders via their platform.