[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH

[wompeter]

Yep, same.  Was working not long ago....

[garan]

Okay... well, glad to see I'm not the only one.

[bitnoli]

same here as well..

[trepex]

Could login again but I am missing a LTC deposit.
>100 confirmations, deposit address on Kraken show "used" (never used that address for anything else)
Opened a support ticket - normally they "find" my deposit withing 12-24h. That's OK but it's the 4th time something
like this did happend. And I think I made less than 20 deposits in total (BTC/LTC).

     That's a 20% failure rate on automatic coin deposits!

[molacanno]

same here too... LTC deposit not working..

got 221 confirmations, but it's still confirming on the deposit menu and balance is 0


need more faster! 

[sabd]

Slick interface but crap performance. Cloudflare message came up earlier on. My coins have been stuck in "withdrawing" for hours. 2 withdrdawing failures.. not happy.

[tbosman]

Any idea what the Tier 3 queue looks like? I've submitted my forms friday a week ago, so it's been like ten days now.

[oxideNL]

Any idea what the Tier 3 queue looks like? I've submitted my forms friday a week ago, so it's been like ten days now.

Same here. The page says 48h but... i'm actually waiting 144 hours and counting.
Which actually pisses me off. because i missed a great buy opportunity. As tier 0&1 i can't trade with EUR

Hope this week my account get verified if not, ill pull my funds and move off to another platform, I guess.

[filchef]

I'm having login problems aswell

Me to I can into my account only with temporary password - I try to change password twice but the same situation.

[wompeter]

Login problems for me were resolved sometime yesterday afternoon.

As to the verification queue, I dunno, but I only applied about a week ago and they had me verified up to Tier 3 in about 3 days.   I saw another user complaining on Reddit about having applied two weeks ago and was still waiting for verification, so I can only guess that there is a problem with your verification or its not a first-in-first-out structure for account applications....

[Dargo]

Hi everyone - so far as we know, the log in issue has been resolved. It seems to only have affected a few users for a short while, but please submit a ticket or post here if you are still having an issue. We think it was caused by a few changes we were making to the site around the time the issue appeared.

Customer support and verification are still going very slow, but should start speeding up from here since we've hired lots of help. I'm sorry I haven't been as active on the forum lately, but I've really got my hands full at the moment.

[Dargo]

Any idea what the Tier 3 queue looks like? I've submitted my forms friday a week ago, so it's been like ten days now.

Verification is slow, but not that slow. Did you check the email associated with your Kraken account to see if we contacted you about it? And check the spam folder too? If you can't find an email, please PM me your public account ID and I'll take a look.

[malaimult]

)) kraken is not so kraken.

Any infos on ABA routing deposits?  Can seams to find a clue on google about that. ACH yes bit ABA no. Any help appreciated

[Dargo]

)) kraken is not so kraken.

Any infos on ABA routing deposits?  Can seams to find a clue on google about that. ACH yes bit ABA no. Any help appreciated

ABA is just for the US, and even if you're in the US, there's no real difference between ABA and regular wire. I think we offered the choice because there's supposed to be a difference, but then with our bank it turns out not to matter.

For anybody who isn't in the US, or doesn't absolutely need USD funding for some other reason, I highly recommend funding in EUR - our EUR markets are much more liquid right now and EUR deposits tend to be faster, especially if you can do SEPA.

I'd say the kraken isn't as kraken as I'd like it to be, but I'm confident we'll be kraken again soon. 

[bibbit]

Any ETA on your Ripple gateway being launched?

We don't have an ETA, but it should happen relatively soon - as in, we'd be very surprised if it didn't happen within a month.

Any update?

I fully expect that the huge surge in signups and verification avalanche pushed the Ripple launch back, but I'm still curious.

[Dargo]

Any ETA on your Ripple gateway being launched?

We don't have an ETA, but it should happen relatively soon - as in, we'd be very surprised if it didn't happen within a month.

Any update?

I fully expect that the huge surge in signups and verification avalanche pushed the Ripple launch back, but I'm still curious.

I haven't heard anything about the Ripple gateway launch, but I would expect it's been pushed back a bit. I'll ask about it and let you know when I get a chance.

[mandelbaum_mandelbaum]

I've been nothing but supporting of Kraken and advertised it at every opportunity, but this is a serious issue.

Here's the issue and what I wrote to support too:

Hi,

I sent 2 BTC to Kraken. After 12 confirmations, no show.
My public account ID is AA32 N84G MTA6 YAFY
This is the address used (the newly generated one):
https://i.imgur.com/lSnVJZI.png
This is the tx of the transaction:
https://blockchain.info/en/tx/72680fc90482730b33ec7e7f96c0e59fd0157fb2e836dd7e83b910a156daa20d


I waited and waited but now I'm worried. That is a lot of money for me.

Everything seems 100% in order on my side. The tx is there, the
transaction went through, the address is correct, there are more than 10
confirmations, my account is not getting the funds. Please help.

"Thanks for contacting Kraken Support. Your request (7271) has been received."

Could you potentially try to deal with this and let me know where my money is?

[xchrix]

had the same issue some days ago! waited 1 day.. magically was on my account

I've been nothing but supporting of Kraken and advertised it at every opportunity, but this is a serious issue.

Here's the issue and what I wrote to support too:

Hi,

I sent 2 BTC to Kraken. After 12 confirmations, no show.
My public account ID is AA32 N84G MTA6 YAFY
This is the address used (the newly generated one):
https://i.imgur.com/lSnVJZI.png
This is the tx of the transaction:
https://blockchain.info/en/tx/72680fc90482730b33ec7e7f96c0e59fd0157fb2e836dd7e83b910a156daa20d


I waited and waited but now I'm worried. That is a lot of money for me.

Everything seems 100% in order on my side. The tx is there, the
transaction went through, the address is correct, there are more than 10
confirmations, my account is not getting the funds. Please help.

"Thanks for contacting Kraken Support. Your request (7271) has been received."

Could you potentially try to deal with this and let me know where my money is?

[spirale]

same here too... LTC deposit not working..

got 221 confirmations, but it's still confirming on the deposit menu and balance is 0


need more faster! 

This.

[mandelbaum_mandelbaum]

had the same issue some days ago! waited 1 day.. magically was on my account

I've been nothing but supporting of Kraken and advertised it at every opportunity, but this is a serious issue.

Here's the issue and what I wrote to support too:

Hi,

I sent 2 BTC to Kraken. After 12 confirmations, no show.
My public account ID is AA32 N84G MTA6 YAFY
This is the address used (the newly generated one):
https://i.imgur.com/lSnVJZI.png
This is the tx of the transaction:
https://blockchain.info/en/tx/72680fc90482730b33ec7e7f96c0e59fd0157fb2e836dd7e83b910a156daa20d


I waited and waited but now I'm worried. That is a lot of money for me.

Everything seems 100% in order on my side. The tx is there, the
transaction went through, the address is correct, there are more than 10
confirmations, my account is not getting the funds. Please help.

"Thanks for contacting Kraken Support. Your request (7271) has been received."

Could you potentially try to deal with this and let me know where my money is?

Well I'm getting a bit worried here today. I would love to just get an acknowledgement of some kind like "Yeah, we see it's there, it's coming don't worry everything is fine."

Already got scammed a couple of times and I really don't know which way to turn anymore to find something reliable.