Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s

[merv77]

Ok, I placed an order with MinerSource for 2 X1's a couple of weeks ago, sent two emails since to the required address for payment details and still yet to Receive any info also Pm'd bobsag3 several times, was told in PM that it will be taken care of Post haste, never received any further information, all I have at the moment is the original email for the order with Matts email to send a request to for payment details. I give up on this waste of my time.

I haven't heard from anyone for a week now.
Got 2 X3's @ $4,899.30
Now my order was screwed up and they both show @ 5,949.15 each with only $1,049.85 discount applied.
They already send me an invoice for 1st unit at correct price which was paid.
I just cant get the correct price and updated invoice on the 2nd unit.

Getting a little frustrated especially with all the BTC fluctuations lately on top of that.

I'm in the same boat, and starting to get frustrated myself especially because I'm in on this buy with 3 other friends.

I have 2 orders choosing BTC payment and took some time to get BTC payment address, BTC price is all over the place (plus not enough BTC to make payment) and now want to change to bank transfer and haven't heard from the in nearly a week.  I also remember that orders are valid for 15 days which for me is 15th day today.  If they can't handle support I wonder how they're going to go with actual filling orders and shipping. 

Are they going to be able to pull this off?

[kuzetsa]

I have 2 orders choosing BTC payment and took some time to get BTC payment address, BTC price is all over the place (plus not enough BTC to make payment) and now want to change to bank transfer and haven't heard from the in nearly a week.  I also remember that orders are valid for 15 days which for me is 15th day today.  If they can't handle support I wonder how they're going to go with actual filling orders and shipping.  

Are they going to be able to pull this off?

Are you referring to BTC payment through the reseller, minersource?

I had zero problems ordering from them last tuesday...

If your bitcoin payment didn't show up within 24 hours (and you still haven't sent it) I'm pretty sure your best bet *** is to just make a new order. Might also be good to tell them about your previous order which never got paid & ask if you can keep your place in line (probably not, I think this sort of thing is typically based on pay date instead of order number)


*** Exact quote for policy as stated in email I recieved during BTC payment process on Tuesday, December 3rd, 2013

In order to avoid any issues, please do not delay your payment for more than 24 hours. If you do delay and the BTC rate drops you will need to cover the difference. If the BTC rate raises after 24 hours and wish the total amount to be re-calculated you will need to cancel the order, lose your place in the queue and place a new order; however if you will not pay immediately you might end up in the same situation. We have this policy in place because recalculating invoices and tracing the BTC rates takes extra work and we wish to dedicate all our time to design our hardware, eliminate any inconveniences and delays.

[pdawg]

so when did those bitfury boards go on sell from black arrow?  they are hosting for customers?

[merv77]

I have 2 orders choosing BTC payment and took some time to get BTC payment address, BTC price is all over the place (plus not enough BTC to make payment) and now want to change to bank transfer and haven't heard from the in nearly a week.  I also remember that orders are valid for 15 days which for me is 15th day today.  If they can't handle support I wonder how they're going to go with actual filling orders and shipping. 

Are they going to be able to pull this off?

Are you referring to BTC payment through the reseller, minersource?

I had zero problems ordering from them last tuesday...

If your bitcoin payment didn't show up within 24 hours (and you still haven't sent it) I'm pretty sure your best bet is to just make a new order. *** Might also be good to tell them about your previous order which never got paid & ask if you can keep your place in line (probably not, I think this sort of thing is typically based on pay date instead of order number)


*** Exact quote on policy as stated in email I recieved during BTC payment process on Tuesday, December 3rd, 2013

In order to avoid any issues, please do not delay your payment for more than 24 hours. If you do delay and the BTC rate drops you will need to cover the difference. If the BTC rate raises after 24 hours and wish the total amount to be re-calculated you will need to cancel the order, lose your place in the queue and place a new order; however if you will not pay immediately you might end up in the same situation. We have this policy in place because recalculating invoices and tracing the BTC rates takes extra work and we wish to dedicate all our time to design our hardware, eliminate any inconveniences and delays.

No, I ordered through Black Arrow Software.
I'm pretty sure that you get placed in the cue after payment, so I'm not worried if I loose line place and accept placing of when payment is made.
But what I want to keep is the discount price, if I reorder now then I'll get new price without the same discount of when I ordered before.

If the replied emails or answered tickets and change my payment to bank transfer, I would paid already before the 15 day cancellation period expires.

thanks for the reply anyway kuzetsa, 

PS. Black Arrow seriously need to hire someone for their support team. 
Shit, they can afford to pay them in BTC as their mining farm is probably pulling close to 100 BTC a day. (as see in the pics posted previously)

[Gator-hex]

This is an image of a 22nm FPGA dev kit, excuse my ignorance, but how does that get us to a 28nm ASIC?
http://www.achronix.com/products/speedster22ihd.html

[Theo1355]

This is an image of a 22nm FPGA, excuse my ignorance, but how does that get us to a 28nm ASIC?
http://www.achronix.com/products/speedster22ihd.html

That's what I was wondering...

[blackarrow]

by going into business with someone from China I'd certainly want to see their accounts.

Are you really serious? You want us to show you our accounts for your X1 preorder?

[blackarrow]

PS. Black Arrow seriously need to hire someone for their support team. 
Shit, they can afford to pay them in BTC as their mining farm is probably pulling close to 100 BTC a day. (as see in the pics posted previously)

These are not our miners. We made them for a customer.

We are interviewing for support team but it takes a while.

[Gator-hex]

by going into business with someone from China I'd certainly want to see their accounts.

Are you really serious? You want us to show you our accounts for your X1 preorder?

I was talking about if I was Bobsag3 that would have been part of my due diligence, he will end up with the legal hassel on the US side, if this goes sour after all.

[blackarrow]

This is an image of a 22nm FPGA dev kit, excuse my ignorance, but how does that get us to a 28nm ASIC?
http://www.achronix.com/products/speedster22ihd.html

We need to test our front end on FPGA.

[Theo1355]

Chill Black Arrow!  Seriously, these are some of your customers?!

[Gator-hex]

This is an image of a 22nm FPGA dev kit, excuse my ignorance, but how does that get us to a 28nm ASIC?
http://www.achronix.com/products/speedster22ihd.html

If we should not test our front end on FPGA, would you be so kind and teach us how to make an ASIC?

Just thought you'd develop a 28nm ASIC on a 28nm dev board.

I was kinda hoping you would say "Bobsag3 has let the cat out of the bag, we're really working on a 22nm ASIC to match KnC".  

[blackarrow]

Just thought you'd develop a 28nm ASIC on a 28nm dev board.

I was kinda hoping you would say "Bobsag3 has let the cat out of the bag, we're really working on a 22nm ASIC to match KnC".  

We want to work on 20nm as a 2nd chip but first we need to ensure that TSMC will accept us as client for their top of the line node. There's no reason not to accept us if they accepted KNC.

[blackarrow]

Chill Black Arrow!  Seriously, these are some of your customers?!

Sorry about that. Comment corrected. I was hoping that nobody will notice it by the time I had the chance to fix it but this is a very active forum.

[Badonkadonk]

any news on a eu / uk reseller ?

[Coinmark]

Ok, I placed an order with MinerSource for 2 X1's a couple of weeks ago, sent two emails since to the required address for payment details and still yet to Receive any info also Pm'd bobsag3 several times, was told in PM that it will be taken care of Post haste, never received any further information, all I have at the moment is the original email for the order with Matts email to send a request to for payment details. I give up on this waste of my time.

I haven't heard from anyone for a week now.
Got 2 X3's @ $4,899.30
Now my order was screwed up and they both show @ 5,949.15 each with only $1,049.85 discount applied.
They already send me an invoice for 1st unit at correct price which was paid.
I just cant get the correct price and updated invoice on the 2nd unit.

Getting a little frustrated especially with all the BTC fluctuations lately on top of that.

UPDATE:   The communication problems were apparently due to the international travel, since bobsag3 has returned I've had no trouble at all resolving issues via PM.

Hopefully Minersource is just running very far behind on e-mails.  I asked a few questions via e-mail over a week ago and got next day responses, ordered an X3 and got a pretty prompt response (also next day) with payment quote in BTC and address to send to.  However, since sending BTC payment (five days ago) I have received no confirmation, no responses to e-mails, and the order has completely disappeared from my Minersource.net account.

Crossing my fingers that communications have slowed due to this China trip, and that I didn't just throw five grand into a black hole.

[cdog]

Im sure you will be fine, these guys are just swamped, just be patient and lets hope we see some good pics from the China trip

[zurg]

PS. Black Arrow seriously need to hire someone for their support team. 
Shit, they can afford to pay them in BTC as their mining farm is probably pulling close to 100 BTC a day. (as see in the pics posted previously)

These are not our miners. We made them for a customer.

We are interviewing for support team but it takes a while.

Please give them simple math tests to pass.
Right now math in my order...  FAIL. 

[bobsag3]

Ok, I placed an order with MinerSource for 2 X1's a couple of weeks ago, sent two emails since to the required address for payment details and still yet to Receive any info also Pm'd bobsag3 several times, was told in PM that it will be taken care of Post haste, never received any further information, all I have at the moment is the original email for the order with Matts email to send a request to for payment details. I give up on this waste of my time.

I haven't heard from anyone for a week now.
Got 2 X3's @ $4,899.30
Now my order was screwed up and they both show @ 5,949.15 each with only $1,049.85 discount applied.
They already send me an invoice for 1st unit at correct price which was paid.
I just cant get the correct price and updated invoice on the 2nd unit.

Getting a little frustrated especially with all the BTC fluctuations lately on top of that.

Hopefully Minersource is just running very far behind on e-mails.  I asked a few questions via e-mail over a week ago and got next day responses, ordered an X3 and got a pretty prompt response (also next day) with payment quote in BTC and address to send to.  However, since sending BTC payment (five days ago) I have received no confirmation, no responses to e-mails, and the order has completely disappeared from my Minersource.net account.

Crossing my fingers that communications have slowed due to this China trip, and that I didn't just throw five grand into a black hole.

Yup. Currently waiting in HK airport for our flight back.
I have a pretty large backlog of emails and tickets, will get sorted thru in the next 48-96hrs. We also have a new website and processor going live this week, so everything should start moving much more smoothly.

Your order disappeared? Please shoot me a PM with all your info, I can get that sorted before my flight.

[Theo1355]

Wait is Black Arrow a Chinese company?  If so what'll happen to all the btc payments with the big Chinese btc shakeup.  Are they still accepting btc?