Stedsm
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December 13, 2013, 03:57:32 PM Last edit: December 13, 2013, 05:42:27 PM by Stedsm |
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At this point we're close to the end of Batch 1 but it's not yet officially closed. We're running numbers and will give official word soon.
Myself and maybe few others are wondering,if an order has been placed through BA,paid for immediately by successful wire transfer,additional form submitted and ticket updated but still waiting for the status to change from "waiting for payment' to "processing" are those orders safe for batch 1. Also,if it takes longer than seven days for that status to change,would the system automatically cancel the order?
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BlackArrow Matt
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December 13, 2013, 04:30:16 PM |
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We're on track for Feb, absolutely.
As for the specifics of batch 1, we're figuring out exactly where we stand and how much more room we have. We're going to have more detailed information in the next 24-48 hours when we hear back from our engineers. I'm sorry I don't have the answers yet.
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nosferatujeff
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December 13, 2013, 05:44:39 PM |
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Maybe its just me, but I've been told everything is "on schedule" and burned so many times that generalized updates make me more worried then dead silence.
I am happy they are enthusiastic about their generalized updates. I am looking forward to more specific information from the engineers as well as whoever is in charge of bringing it all together.
72 days from 24 Feb 2014.
(not tongue in cheek) Go Black Arrow!
(same thing I posted in BA forum)
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BlackArrow Matt
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December 13, 2013, 06:03:10 PM |
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Maybe its just me, but I've been told everything is "on schedule" and burned so many times that generalized updates make me more worried then dead silence.
I am happy they are enthusiastic about their generalized updates. I am looking forward to more specific information from the engineers as well as whoever is in charge of bringing it all together.
72 days from 24 Feb 2014.
(not tongue in cheek) Go Black Arrow!
(same thing I posted in BA forum)
I understand where you're coming from. I was burned too and it was infuriating. Try to give us the benefit of the doubt seeing how we have had a successful launch before. I'm going to try to get more information soon.
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nosferatujeff
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December 13, 2013, 06:34:05 PM |
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Your previous successful launch was one of the main reasons I chose you. Yes, I am giving you the benefit of the doubt because of your past history.
I look forward to your updates Matt and thanks for your time / consideration on this forum.
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zqcolor
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December 13, 2013, 07:02:55 PM |
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hello matt: paid wire trandfer today, am I still in batch 1? thanks!
order number 219x placed in 01/12/2013
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bobsag3
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December 13, 2013, 07:42:07 PM |
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Well guys, I may have jumped the gun. We are now still on Batch one, after they crunched the numbers and all there is still plenty left. I have updated my website to reflect this, and anyone who made any orders so far will still be Batch 1. Sorry for the confusion- partly my fault.
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merv77
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December 13, 2013, 08:01:56 PM |
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Hi Matt,
what about pending orders? is BAS going to honor the pending orders that have tickets dating over 7 days ago? It's not fault of customer if you don't have man power to reply to tickets or emails. Is it?
What if shipments are delayed some lengthy time, will BAS give refund to whom wanted it? I don't mean 1, 2 or 3 weeks delayed, but what if they were 1, 2 or 3 months delayed, would BAS be prepared to refund customers?
OK, these are simple questions lets see if they get answered or ignored.
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bobsag3
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December 13, 2013, 08:09:21 PM |
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Hi Matt,
what about pending orders? is BAS going to honor the pending orders that have tickets dating over 7 days ago? It's not fault of customer if you don't have man power to reply to tickets or emails. Is it?
What if shipments are delayed some lengthy time, will BAS give refund to whom wanted it? I don't mean 1, 2 or 3 weeks delayed, but what if they were 1, 2 or 3 months delayed, would BAS be prepared to refund customers?
OK, these are simple questions lets see if they get answered or ignored.
I am working with them right now for me to help with their tickets, so we can get the response time much faster. I have hired additional staff that start work here in a few weeks, and I know they are working hard to improve their systems. I cant speak on the refunds unfortunately, I am still discussing the options with them.
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jerem2398
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December 13, 2013, 08:26:59 PM |
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Just talked with their support, seems we have time on batch 1 for awhile. I feel much better after speaking with the Sales Manager for a long time on skype. First time I managed to reach through to Black arrow. Next month we will start seeing pictures .
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descarte
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December 13, 2013, 08:33:36 PM |
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i think bob is much faster than their staff, might as well employ him to be the support team.
we can only know the answer on feb 24. the whole world will be watching.
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abracadabra
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December 13, 2013, 08:43:49 PM |
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Just placed a large order, but have received no payment instructions. I'd like to confirm that the order I just placed will be in the February delivery batch, otherwise I'll just cancel and not pay.
Please confirm.
Thanks!
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jerem2398
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December 13, 2013, 08:52:51 PM |
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Just placed a large order, but have received no payment instructions. I'd like to confirm that the order I just placed will be in the February delivery batch, otherwise I'll just cancel and not pay.
Please confirm.
Thanks!
Buy through the re-seller or from blackarrow directly? If Black Arrow, add the sales manager blackarrowsoftware on skype . She is online now and offering sales support.
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takagari
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December 13, 2013, 08:54:09 PM |
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It would seem two thing's here are an issue. BA, Next time set a Price, and a date, if oyu miss your date setup a refund schedule, if your a week late = % etc. Would make all of us feel you have a Monetary reason to push for the deadline as you loose money if your late. The issue with BTC is that you can be as late as you want. if you decide to take the millions and run, we can do nothing. With CC/paypal we can always do a charge back if the item's are overly late. Second;y, Knock off direct sales, if this make's it okay for you. Just announce the next hardware, and let Bob and or someone else do all your sale's. Let DZ run the group buy, etc. It would seem designing/building and tracking mass single unit order's is what kills a company more than anything. \ I look forwad to hearing my two machines are running at DZ and if it's on time You can be I will be #1 in line for your next round of hardware! Keep up he good work, good luck. Now what to do with all these obsolete Miners? Maybe we all run them for SETI@HOME for a month and scan the known universe?
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bobsag3
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December 13, 2013, 10:13:37 PM |
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Just put an order in for 4 units, looks to be confirmed paid.
Unfortunately when I first heard that the Batch 1 was sold out I used my btc for something else, then it reopened so I am currently moving some funds around to try and get some more.
Thanks for your work Bobsag, you are a hero!
I can only do my best, just wish my graphic design had not gotten sick during the roll out of the new site.
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PEC07
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December 13, 2013, 10:23:57 PM |
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Hey bobsag3 . I sent you a PM earlier today. Please get back to me soon as possible. I believe there was en error in my order, hope to hear back from you soon.
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abracadabra
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December 13, 2013, 10:33:45 PM |
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Just placed a large order, but have received no payment instructions. I'd like to confirm that the order I just placed will be in the February delivery batch, otherwise I'll just cancel and not pay.
Please confirm.
Thanks!
Buy through the re-seller or from blackarrow directly? If Black Arrow, add the sales manager blackarrowsoftware on skype . She is online now and offering sales support. I was unaware of the "re-seller". Where does bobsag ship out of? If he ships from US, I'll cancel the original order I placed with BA and place with minersource.ne .ne would seem to indicate Niger, but somehow I doubt that.
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RHA
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December 13, 2013, 10:47:01 PM |
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minersource.net
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Avadar
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December 13, 2013, 11:25:53 PM |
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Holy smokes so batch 1 is still open? Do I need to create a new order or can I just pay off my existing order #854? Ill pm u bob
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Stedsm
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December 13, 2013, 11:45:15 PM |
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Just placed a large order, but have received no payment instructions. I'd like to confirm that the order I just placed will be in the February delivery batch, otherwise I'll just cancel and not pay.
Please confirm.
Thanks!
Buy through the re-seller or from blackarrow directly? If Black Arrow, add the sales manager blackarrowsoftware on skype . She is online now and offering sales support. I was unaware of the "re-seller". Where does bobsag ship out of? If he ships from US, I'll cancel the original order I placed with BA and place with minersource.ne .ne would seem to indicate Niger, but somehow I doubt that. They are located in Missouri. Bob, if your out of MO, do you do local pickups? I live in Kansas City MO and could make a drive to pick up units when the time comes. He has told me before that local pickups are no problem
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