Hi,
I understand the frustration of yourself and others.
Please DM me your User ID and email address. With both of these pieces of information I can complete a review for blocks associated with your account, email notification settings and our back office information.
Should all of these checks be completed and no issues identified , it will allow me gain the information required to review whether there are any server issues.
I do appreciate your understanding and will await the requested information via DM for any users experiencing login, withdrawal or email issues.
Please ensure to specify which of these issues you are experiencing.
Lastly, thank you to those who have already sent the information over to me as requested, you should all have received a response as confirmation of receipt.
Best Regards,
Customer Support Team
FreeBitco.input in well over 3 bitcoins, bought and set aside 10k fun tokens locked each day for a whole year at there rate.. and now i just made to getting into the return of it after a year, and the coin PLUMMETED, and the i cant withdraw, no email arrives and i hear its cause i didnt set up 2fa? what in the fuck is going on? a buisness/company/ whatever the fuck you guys are, of that size, i assume you would respond to the customer support emails, or at least advise us on whats going on? i just wanna know my things are safe, and all im asking, (which i have asked in the emails, but left ghosted) IS my bitcoins safe.. and are you working on the issue.. ALL I FUCKING WANTED.. was a "we know and are working on it" but all ive been is ghosted day after day, almost week after week... all i wanna know is my shits safe.. and if its not. I have to say... longest running scam/rug pull ive EVER seen, or been a part of.. ID love for this to be wrong..
