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Author Topic: BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker  (Read 367776 times)
Hugroll
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August 07, 2016, 05:32:54 PM
 #4661

We are also working on the mobile version guys and it is coming soon!  We will keep you posted. 
Honestly can't wait for the mobile version to come out. Also being on firefox the main betcoin page still doesnt load for me, but the secondary pages do just like chrome.
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August 08, 2016, 08:06:25 PM
 #4662

Also, BayAreaCoins is referencing the wrong company in our trust.  If you read this BayAreaCoins, please reach out to speak with our support about everything going on with you according to your blog.  We have sent a pm:


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August 08, 2016, 08:10:41 PM
 #4663

Betcoin Scheduled Maintenance - August 10, 2016 - 10:00 UTC - 4 Hours


As we continue to improve there will be a scheduled maintenance on August 10, 2016 - 10:00 UTC - 4 Hours of expected downtime. The Betcoin.ag website will be inaccessible during this maintenance, however poker will be fully accessible and playable. Please make the necessary transfer from your main to your poker if you plan on playing poker during this time.

POKER:Will be still be fully accessible.

Any outstanding withdrawals or player transfers will be credited back to your account.

We thank you very much for joining and playing at Betcoin.



https://www.betcoin.ag/betcoin-scheduled-maintenance-august-10-2016-1000-utc-4-hours

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August 08, 2016, 08:11:24 PM
 #4664

We are also working on the mobile version guys and it is coming soon!  We will keep you posted. 
Honestly can't wait for the mobile version to come out. Also being on firefox the main betcoin page still doesnt load for me, but the secondary pages do just like chrome.

We will certainly keep you posted!

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August 08, 2016, 08:48:22 PM
 #4665

Also, BayAreaCoins is referencing the wrong company in our trust.  If you read this BayAreaCoins, please reach out to speak with our support about everything going on with you according to your blog.  We have sent a pm:


Not only is the whole article unsigned, and without any proof (just new account posing in order to get likes), but it's also about entirely another casino (betcoin.TM)
DT members should do more research before acting out like this.
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August 08, 2016, 10:27:12 PM
 #4666

Also, BayAreaCoins is referencing the wrong company in our trust.  If you read this BayAreaCoins, please reach out to speak with our support about everything going on with you according to your blog.  We have sent a pm:


Not only is the whole article unsigned, and without any proof (just new account posing in order to get likes), but it's also about entirely another casino (betcoin.TM)
DT members should do more research before acting out like this.

Yes, thank you ajareselde and he removed it promptly and we thank him for that and want to help point him in the right direction if assistance is needed.

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August 08, 2016, 10:55:30 PM
 #4667

It's been almost a month since Jasonort made this post: https://www.betcoin.ag/setting-record-straight

Have you responded to it?

Why did you lock the thread?

Did the freeroll jason funded you said would happen on July 24th ever happen?

Quote
I would like to set the record straight on how I feel I was treated by Betcoin.ag and their handling of my dispute with BetSoft. My words have been twisted and used by both sides in this argument (Betcoin Haters vs. Betcoin Shills) on forums all over the internet. I have had some time to reflect back on this whole ordeal and would like to share my perspective. Although I doubt that this will happen I will ask that neither side post my comments to the forums as evidence that Betcoin is good or Betcoin is bad. This is only for the players that play at this site and want to know the facts. I will comment here on Betcoin only. I am contractually bound not to comment in regards to BetSoft.

First I would like to say that overall I have no bad feelings towards Betcoin. I feel that although they did not handle the situation exactly the way I would have wanted them to, they did help me to reach a settlement with BetSoft. Without their help this may not have happened. Andrew and staff spent many hours trying to resolve this situation, and worked very hard for me. What happened was out of their control, and not their fault, but they should have perhaps handled things differently. Prior to this incident I would have given Betcoin an A+. They treated me well, and I felt like I was a valued VIP player. Afterwards I would give them a B+. I am still treated well, and I still feel that they value my business. The reason for this change can be summed up in one statement: Lack of Transparency. Although I feel that Betcoin was trying to help me behind the scenes, the problem was that it was not communicated and it was done behind the scenes and the details of what was happening were not shared with me. This is where I think that Betcoin should have done better. An honest open line of communication would have made all of the difference. I still have some questions which I would welcome Betcoin to answer for all of us so that we might understand better the relationship between the casino and their software vendors:

1. Explain the relationship between Betcoin & Software Vendor. When a player places a wager on a game exactly how does it work? Explain the chain of custody of the wager and who is responsible for paying the player for a win or taking the money from a loss. Who holds the funds for a progressive jackpot? What recourse does a player have if they feel that they have been wrongly paid?

2. Why does Betcoin censor or delete forum posts? As I said transparency is very important to me as a player. It is the foundation of trust. At the beginning of this dispute I tried to bring this vigorously to the public because I felt I had been wronged. I had forum posts and comments removed by the moderators and staff. Why? My opinion on this is that Betcoin does not want to bite the hand that feeds them (The software vendors). If they allow posts that are negative towards the vendors it could jeopardize their business dealings with them. I understand this, but Betcoin needs to understand that without the players that play here there is no business. The customer should come first, not the vendor. Unless it is outright offensive allowing the players to publicly state their opinions is important. Freedom of speech is very important to me. Allowing dissenting viewpoints and difference of opinion need to be protected. Having my speech censored made me feel as though the profits were more important than the player. This is where I feel that Betcoin dropped the ball. Do the vendors monitor your forums? If so what does that communication look like? Do they ask you to take down negative postings against them?

3. Although I cannot comment on the issue of my spin, what is your opinion? Should the spin as it occurred have won the jackpot? I want only a one word answer. Yes or No. No disclaimers. One word only. It is your opinion and not legally binding.

I know that these are tough questions. But answer them and you will be better for it. Be transparent and build trust with your players by answering them. It will only help your business, not hurt it. I do not post this to attack you. In fact I continue to play here, although I have taken a recent hiatus. I really enjoy the site. You have always treated me well, and hope to continue our relationship. Answer these questions and your grade may improve back to an A+.

On a separate and more festive note I would like to thank all of the players on this site who had my back. Specifically ungod & he who must not be named (Twitchy). They fought for me, not because they know me or have any stake in what happened to me, but because they understand that players need to be treated fairly. Because it could have been them or any one of the players on this site that this happened to. As a thank you Betcoin has debited 200mBTC from my account which I have previously announced will be used to fund a poker tourney. Andrew had committed to matching it with 300mBTC. I look forward to sharing this with all of you, and more than likely watching from the sidelines (I'm sure I will be knocked out early as I am not a very good poker player). Thank you to Andrew and the staff at Betcoin for allowing me to do this. I look forward to seeing you all on the felt.

jasonort

P.S. Could you please add some additional slot gaming providers? I am somewhat limited by the games I am willing to play currently Wink

(yes, I have his permission to post this.  He wasn't very happy being ignored)

Unrelated note:  why did you post obviously faked skype conversations of me claiming to ddos your site?  I sent a pm asking you, it was ignored.

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August 08, 2016, 11:23:05 PM
 #4668

It's been almost a month since Jasonort made this post: https://www.betcoin.ag/setting-record-straight

Have you responded to it?

Why did you lock the thread?

Did the freeroll jason funded you said would happen on July 24th ever happen?

Quote
I would like to set the record straight on how I feel I was treated by Betcoin.ag and their handling of my dispute with BetSoft. My words have been twisted and used by both sides in this argument (Betcoin Haters vs. Betcoin Shills) on forums all over the internet. I have had some time to reflect back on this whole ordeal and would like to share my perspective. Although I doubt that this will happen I will ask that neither side post my comments to the forums as evidence that Betcoin is good or Betcoin is bad. This is only for the players that play at this site and want to know the facts. I will comment here on Betcoin only. I am contractually bound not to comment in regards to BetSoft.

First I would like to say that overall I have no bad feelings towards Betcoin. I feel that although they did not handle the situation exactly the way I would have wanted them to, they did help me to reach a settlement with BetSoft. Without their help this may not have happened. Andrew and staff spent many hours trying to resolve this situation, and worked very hard for me. What happened was out of their control, and not their fault, but they should have perhaps handled things differently. Prior to this incident I would have given Betcoin an A+. They treated me well, and I felt like I was a valued VIP player. Afterwards I would give them a B+. I am still treated well, and I still feel that they value my business. The reason for this change can be summed up in one statement: Lack of Transparency. Although I feel that Betcoin was trying to help me behind the scenes, the problem was that it was not communicated and it was done behind the scenes and the details of what was happening were not shared with me. This is where I think that Betcoin should have done better. An honest open line of communication would have made all of the difference. I still have some questions which I would welcome Betcoin to answer for all of us so that we might understand better the relationship between the casino and their software vendors:

1. Explain the relationship between Betcoin & Software Vendor. When a player places a wager on a game exactly how does it work? Explain the chain of custody of the wager and who is responsible for paying the player for a win or taking the money from a loss. Who holds the funds for a progressive jackpot? What recourse does a player have if they feel that they have been wrongly paid?

2. Why does Betcoin censor or delete forum posts? As I said transparency is very important to me as a player. It is the foundation of trust. At the beginning of this dispute I tried to bring this vigorously to the public because I felt I had been wronged. I had forum posts and comments removed by the moderators and staff. Why? My opinion on this is that Betcoin does not want to bite the hand that feeds them (The software vendors). If they allow posts that are negative towards the vendors it could jeopardize their business dealings with them. I understand this, but Betcoin needs to understand that without the players that play here there is no business. The customer should come first, not the vendor. Unless it is outright offensive allowing the players to publicly state their opinions is important. Freedom of speech is very important to me. Allowing dissenting viewpoints and difference of opinion need to be protected. Having my speech censored made me feel as though the profits were more important than the player. This is where I feel that Betcoin dropped the ball. Do the vendors monitor your forums? If so what does that communication look like? Do they ask you to take down negative postings against them?

3. Although I cannot comment on the issue of my spin, what is your opinion? Should the spin as it occurred have won the jackpot? I want only a one word answer. Yes or No. No disclaimers. One word only. It is your opinion and not legally binding.

I know that these are tough questions. But answer them and you will be better for it. Be transparent and build trust with your players by answering them. It will only help your business, not hurt it. I do not post this to attack you. In fact I continue to play here, although I have taken a recent hiatus. I really enjoy the site. You have always treated me well, and hope to continue our relationship. Answer these questions and your grade may improve back to an A+.

On a separate and more festive note I would like to thank all of the players on this site who had my back. Specifically ungod & he who must not be named (Twitchy). They fought for me, not because they know me or have any stake in what happened to me, but because they understand that players need to be treated fairly. Because it could have been them or any one of the players on this site that this happened to. As a thank you Betcoin has debited 200mBTC from my account which I have previously announced will be used to fund a poker tourney. Andrew had committed to matching it with 300mBTC. I look forward to sharing this with all of you, and more than likely watching from the sidelines (I'm sure I will be knocked out early as I am not a very good poker player). Thank you to Andrew and the staff at Betcoin for allowing me to do this. I look forward to seeing you all on the felt.

jasonort

P.S. Could you please add some additional slot gaming providers? I am somewhat limited by the games I am willing to play currently Wink

(yes, I have his permission to post this.  He wasn't very happy being ignored)

Unrelated note:  why did you post obviously faked skype conversations of me claiming to ddos your site?  I sent a pm asking you, it was ignored.

The real question is why do you keep ddos'ing us?  You really messed me up the other day with the attacks.  Will you please just stop?  Go back to the SwC thread and play---please just stop the attacks and let us honest players play poker.
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August 08, 2016, 11:45:49 PM
 #4669


The real question is why do you keep ddos'ing us?  You really messed me up the other day with the attacks.  Will you please just stop?  Go back to the SwC thread and play---please just stop the attacks and let us honest players play poker.

If you seriously think that a random user can DDOS a site, you are WAY too gullible to be playing poker.  For your own safety, you need to stop.

Also does anyone know if the funds Betcoin took from Jason's account to fund the freeroll he wanted were returned?
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August 08, 2016, 11:52:14 PM
 #4670

The real question is why do you keep ddos'ing us?  You really messed me up the other day with the attacks.  Will you please just stop?  Go back to the SwC thread and play---please just stop the attacks and let us honest players play poker.

Pretty low cjmoles.

I have absolutely nothing to do with any ddos attack and never have. 

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August 09, 2016, 05:01:21 PM
 #4671

I'm having trouble connecting to the poker room site.
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August 09, 2016, 06:55:51 PM
 #4672

I'm having trouble connecting to the poker room site.

Everything should be up and running in full tspacepilot.  Also, we have scheduled maintenance taking place Wednesday, August 10, 2016 10:00 UTC.  Poker will be fully available.  Thank you as always. 

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August 09, 2016, 07:11:13 PM
 #4673

Win Your Championship Poker Bracelet in the 7,700 BTC GTD OSS Poker Tournament with Betcoin Poker and the Winning Poker Network!

The WSOP isn’t the only place to win a bracelet! You can win your bracelet during the OSS3 Poker Tournament Series.

The WSOP isn’t the only place to win a bracelet! For the Betcoin Poker 7,700 BTC ($4.5 Million) GTD OSS3 (Aug 14th-Sept 11th), we’re now awarding sterling silver bracelets to the three Main Events (250 BTC ($150k), 850 BTC ($500k), 1,700 ($1 Million)) winners, plus the top-4 players in the overall leaderboard competition.

Get ready and registered to win your bracelets at Betcoin Poker and the Winning Poker Network!



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August 09, 2016, 07:40:28 PM
 #4674



Also does anyone know if the funds Betcoin took from Jason's account to fund the freeroll he wanted were returned?

Any updates on this?  The freeroll was supposed to be over two weeks ago.  Why are you not there for your loyal customers?
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August 09, 2016, 09:38:31 PM
 #4675

Just to keep the lurkers updated:

Betcoin is ignoring all the questions I've asked in this post: https://bitcointalk.org/index.php?topic=386266.msg15862238#msg15862238


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August 09, 2016, 09:53:18 PM
 #4676



Also does anyone know if the funds Betcoin took from Jason's account to fund the freeroll he wanted were returned?

Any updates on this?  The freeroll was supposed to be over two weeks ago.  Why are you not there for your loyal customers?

This will be announced after the big maintenance below.  


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August 09, 2016, 09:53:30 PM
 #4677

BIG MAINTENANCE:  Betcoin Scheduled Maintenance - August 10, 2016 - 10:00 UTC - 4 Hours


As we continue to improve there will be a scheduled maintenance on August 10, 2016 - 10:00 UTC - 4 Hours of expected downtime. The Betcoin.ag website will be inaccessible during this maintenance, however poker will be fully accessible and playable. Please make the necessary transfer from your main to your poker if you plan on playing poker during this time.

POKER:Will be still be fully accessible.

Any outstanding withdrawals or player transfers will be credited back to your account.

We thank you very much for joining and playing at Betcoin.



https://www.betcoin.ag/betcoin-scheduled-maintenance-august-10-2016-1000-utc-4-hours

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August 09, 2016, 10:21:52 PM
 #4678



Also does anyone know if the funds Betcoin took from Jason's account to fund the freeroll he wanted were returned?

Any updates on this?  The freeroll was supposed to be over two weeks ago.  Why are you not there for your loyal customers?

This will be announced after the big maintenance below.  



What about his other requests?

He made the post on july 16th

wtf?

https://www.betcoin.ag/setting-record-straight

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Betcoin.AG
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August 10, 2016, 03:55:38 PM
 #4679

Betcoin.ag Maintenance is complete. Please report any issues to Betcoin and see for updates:

https://www.betcoin.ag/betcoin-scheduled-maintenance-august-10-2016-1000-utc-4-hours#comment-68568

This was a big maintenance that has laid the foundation to some upcoming very solid features.   Expect a post on the maintenance soon and several announcements to follow.  Thanks guys!

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August 11, 2016, 12:57:42 AM
 #4680

In case anyone is wondering, as I was, everyone's VIP levels will be updated within the next day or so according to support. I almost had a heart attack (well, not really) when I saw my vip level back down to Bronze III. Also table starter bonus will be back up in a few hours according to support in chat.

I also noticed just now that my transaction history is empty after the last 24 hour period. I assume that will be updated as well sometime, I'm guessing?
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