C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees

[devega]

I try to contact with support from 2 days. I send SSVcoins to my deposit adress and there is no coins on my balance. If anyone can help me?

I have the same problem - SHAME ON YOU C-CEX

As you add SSVCoin, you used the wrong wallet and let me generate the address (on your exchange) to which I've sent 4,284.74351727 SSV
address from C-Cex generator: SaX1EYRPkdnFE33xswNzn4ME6eyycDHvDR.
Tx: 36a7a8cd64c49deb6ba5d7d821079040935e67ada98aef701a8e92fddee76488

The answer from C-CEX SUPPORT:
"Looks like You deposited to address You generated before official announce. Those addresses are not valid"

I've red carrefully C-CEX Cryptocurrency deposit and withdrawal rules:
"All cryptocurrencies are deposited by sending the amount to the Exchange's generated users address. These addresses are generated on demand by clicking "New address" in the "Funds" section."
I couldn't find where is written I should wait for official announce.

Please give me back my money. Everybody sometimes make fault, but please prove C-CEX is responsible exchange.
My address:
STAnTYVHSBFHNvNifsupYcJ2szkCveQARK

[deathmul]

I will write without any doubts:
C-CEX STOLE MY 50,000 SSV!

4 days ago I send my SSV coins to adress which I generate in c-cex
Tx 213fd81766f5afb96d5b19096619114c5a693840223f78b084e16e0cebcb6748
Adress SjhmQhEkjEgUuy9ubquPCvtVqp7w27scTm

During 4 days support lie that they don't have my coins. It's riddiculous and childish! Are you trustworthy exchange? I don't think so.
Give me back my SSV or refund my loss in bitcoins.

[devega]

It's strange. Someone from support say this is our fault, that we haven' wait for official announcement.
The other person from C-CEX (named Pride-C-CEX) acknowledge something is wrong:
Pride-C-CEX:
"I do not handle the server side of things but I spoke with someone in our chatbox who had this issue and resolved it with them. I am making Support aware of the issue to try to get this taken care of in a timely manner. Sorry for the mix up on our end." He gave him the money back.
also anothe person - Shwin say:
"i got refundeded by c-cex"

So I'm asking: what's going on C-CEX - you gave some people money back and refuse doing that to another person (the problem is the same)?

SHAME ON YOU C-CEX!

[roynin]

Any updates? Anyone get money back?

[deathmul]

I'm still waiting for my coins...

[devega]

The above shows the quality of C-CEX service...
Beware - your money send to C-CEX may dissapear and nobody help you.

[deathmul]

Still no answer from support. Still I don't have my coins.

[prospecta]

I also have two outstanding support issues, one missing deposit and one stuck withdrawl.

No response after many days, this is abysmal.

[ciocgun]

i'm waiting 750MLN of BirdCoin and no response from the support.
C-cex is a scam

[kondiomir]

Before two days I have tried to withraw my Blacktoken coins from C-Cex because of delisting the market.
The transaction obviously is unsuccesfull. In the history I see this message:

2014-09-06 22:55:14   Withdrawal error   BLKT wallet did not respond with TxID on withdrawal of 1827.83556305 BLKT   


I have opened a ticked immediately but I got no response from support. 48 hours passed - nobody answers.
I have tried to add c-cex on skype too. Nobody there.

Soon the market will be delisted and my coins will be destroied.

I expected more from this exchange but it seems you dont take it seriously. 

[Black Mamba]

Where are my coins.. ?

its been three days.

and stil no response!!!

shame on you!!!!

[MineP.it]

I feel some bad news coming.....

 

[deathmul]

C-cex is huge SCAM! I'm waiting for my 50k SSV coins from 1st September!!!

[ciocgun]

Where are my coins.. ?

its been three days.

and stil no response!!!

shame on you!!!!

I'm waiting from 2 months

[Black Mamba]

@ C-Cex

Have you lost your tongue ? 




Not even give a response to the situation.

Keep it up and you're going to lose the confidence of the crypto community.


                                 
                                 
 YOUR CUSTOMERS !!!= Your Income   

[keoyl]

I'm waiting 2 (and more) months for my delisted (flappy) coins and they still didn't arrived. Contacted support several times and received an answer that they will be sent after 2-3 weeks, but nothing has arrived. Contacted them again and they said it will arrive after 24-48 hours, but you guess, nothing has arrived. Later they said they have problem with synchronization and I have asked for other (Kitteh) coins which also has been delisted and after that I didn't received an answer.

They also lost my HTML coins, they could not find transaction ID "Invalid or non-wallet transaction id".

We are all SCAM-ed! 

[MineP.it]

Happy to say that support finally responded to my tickets (after 3 days roughly) and all my problems have been resolved.

I was getting worried for a while - as it seems quite a lot of people still are - but give them the benefit of the doubt for now. I really don't think they're a scam.

[c-cex]

Apologies for some delays with serving tickets. It will be fixed soon. Just to remind: all opened tickets will be served and all issues will be fixed, just give us some time. We have much more traders and volumes now and working on more effective support.

[devega]

Apologies for some delays with serving tickets. It will be fixed soon. Just to remind: all opened tickets will be served and all issues will be fixed, just give us some time. We have much more traders and volumes now and working on more effective support.

more time? over one week isn't enough? you have very little col comparing to bittrex

[kondiomir]

Exchange is not working right now ? Why ?